The Dostyk Hotel

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9.2
/10
Exceptional
143 reviews

What Guests Say About Their Stay

James

10.0
/ 10
Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps.

Dirk

10.0
/ 10
Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.

Terry

10.0
/ 10
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
In the Area
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36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Dostyk Hotel is a good choice when you are visiting Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Dostyk Hotel

36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021
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Discover More About The Dostyk Hotel

General


In Almaty (Medeu District)

Location


Centrally located in Almaty, The Dostyk Hotel is within a 15-minute walk of Almaty Opera House and National Museum of Kazakhstan. This luxury hotel is 1.3 mi (2.1 km) from Zenkov Cathedral and 2 mi (3.3 km) from Almaty Central Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Geology Museum - 0.6 km / 0.4 mi
Lermontov Russian Drama Theatre - 0.8 km / 0.5 mi
Nedelka Park - 0.9 km / 0.5 mi
Kok Tobe Cable Car - 0.9 km / 0.5 mi
Colibri - 0.9 km / 0.6 mi
Almaty Opera House - 1 km / 0.6 mi
Respublika Alanghy - 1.1 km / 0.7 mi
Republic Square - 1.1 km / 0.7 mi
Kazakhstan Independence Monument - 1.2 km / 0.7 mi
National Museum of Kazakhstan - 1.2 km / 0.8 mi
Central State Museum - 1.3 km / 0.8 mi
Presidential Palace - 1.3 km / 0.8 mi
28 Panfilov Heroes Memorial Park - 1.4 km / 0.9 mi
Zenkov Cathedral - 1.7 km / 1 mi
Almaty Cathedral - 1.7 km / 1.1 mi

The preferred airport for The Dostyk Hotel is Almaty (ALA-Almaty Intl.) - 16.3 km / 10.1 mi

Renovations


The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

  • Indoor pool
  • Outdoor pool

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy local cuisine at Orange, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Treat yourself to a stay in one of the 72 guestrooms, featuring heated floors and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

All facilities in The Dostyk Hotel

Entertainment Facility The Dostyk Hotel
Entertainment Facility
Functional Hall The Dostyk Hotel
Functional Hall
Common Space The Dostyk Hotel
Common Space
Lobby The Dostyk Hotel
Lobby
Accommodation Services The Dostyk Hotel
Accommodation Services

Things to Do

  • Health club
  • Indoor pool
  • Garden
  • Spa
  • Barbecue
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Conference center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Dostyk Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 13:00

  • Fee for buffet breakfast: approximately KZT 9500 per person
  • Airport shuttle fee: KZT 9500 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Contactless check-in is available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dostyk Hotel
72
Number of floors in The Dostyk Hotel
5
Another facilities in The Dostyk Hotel
Health club, Indoor pool, Garden, Spa, Barbecue

Frequently asked question in The Dostyk Hotel

What are available facilities at The Dostyk Hotel?
There are top facilites at The Dostyk Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dostyk Hotel?
The standard check-in time at The Dostyk Hotel is starting from 14:00 - 23:30 while the latest check-out time is at Before 13:00
Does The Dostyk Hotel provide breakfast?
Yes, The Dostyk Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dostyk Hotel?
The Dostyk Hotel is a 5.0-star hotel.
How many floors does The Dostyk Hotel have?
The Dostyk Hotel has 5 floors.
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More Reviews from Other Guests in The Dostyk Hotel

9.2
Exceptional
From 143 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews The Dostyk Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps.
Andrew
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel, clean rooms and good service
jan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

hospitality
Natalya
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing. Staff were excellent at reception, friendly and offered early check-in and late check out. Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.
Read More
Balaji
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Dirk
icon-
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Read More
Rene
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
Read More
Chikako
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

.
Terry
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Cynthia
icon-Business
Business
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Read More
Ilya
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very special and clean room. I will stay at Dostyk again!
Konstantin
icon-Family
Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Perfect place, testy food, Next time travel only Dostyk Hotel !
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Robert
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Read More
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Trinidad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Irina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Read More
Cheryl
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Very nice hotel in the middle of everything
Shadman
icon-Business
Business
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Dostyk Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 143 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Dostyk Hotel

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice. Central location in Almaty. Hotel was a very dependable and helpful place to stay Note that entrance has some steps.
Andrew
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely hotel, clean rooms and good service
jan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

hospitality
Natalya
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing. Staff were excellent at reception, friendly and offered early check-in and late check out. Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.
Read More
Balaji
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Dirk
icon-
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Read More
Rene
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This property maintains a lovely lobby area and the hotel room was clean. That's the good. The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
Read More
Chikako
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

.
Terry
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Cynthia
icon-Business
Business
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Read More
Ilya
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very special and clean room. I will stay at Dostyk again!
Konstantin
icon-Family
Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Perfect place, testy food, Next time travel only Dostyk Hotel !
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Robert
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Read More
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Trinidad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Irina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Read More
Cheryl
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Very nice hotel in the middle of everything
Shadman
icon-Business
Business
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Number of reviews per page
20
40