Hotel Westree KL Sentral

Hotels
8.4
/10
Very Good
2,480 reviews

What Guests Say About Their Stay

Distance To City Center (31)
Accessibility (24)
Staff Friendliness (23)
Bedroom (19)

j***e

9.4
/ 10
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.

j***e

9.7
/ 10
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!

julie

8.5
/ 10
Clean hotel, right in Little India area. Coffee, dryer, mineral water, water machine. Full amenities.
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Paolo C. R.

9.4
/ 10
Stayed in a twin room for 3 nights. The staff were nice. They allowed me to check in early. Room was spacious enough, toilet was clean. They have free water refill in the lobby and even allowed luggage storage after check out. Will definitely stay again!

Reza J. H.

9.1
/ 10
Comfortable hotel, friendly employees, strategic hotel location, clean and nice rooms at a cheap price.
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In the Area
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142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Hotel Westree KL Sentral is located in area / city KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Westree KL Sentral

142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Lobby Hotel Westree KL Sentral
Lobby 2 Hotel Westree KL Sentral

Discover More About Hotel Westree KL Sentral

Discover Your Perfect Stay at Hotel Westree KL Sentral

Welcome to Hotel Westree KL Sentral, your ideal base for exploring the vibrant heart of Kuala Lumpur. Whether you're here for business or a leisurely escape, our hotel offers a blend of comfort, convenience, and Malaysian hospitality that will make you feel right at home. Room rates at Hotel Westree KL Sentral start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Westree KL Sentral Location

Nestled in the bustling KL Sentral district, Hotel Westree KL Sentral is perfectly situated for easy access to everything the city has to offer. Located at 142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470 , you're just a stone's throw away from the KL Sentral transportation hub, Malaysia's premier integrated rail transport centre. This means seamless connectivity to the city centre and beyond, making it incredibly convenient for travellers. The atmosphere here is dynamic and energetic, with a constant buzz of activity, yet the hotel itself provides a tranquil retreat from the urban hustle. For those looking to immerse themselves in the local scene, you'll find yourself close to a vibrant café culture and bustling weekend markets, offering a true taste of Kuala Lumpur life.

Hotel Westree KL Sentral Facilities & Services

Facilities for guests at Hotel Westree KL Sentral are designed to enhance your stay, ensuring both relaxation and productivity. We pride ourselves on offering a comprehensive range of amenities to cater to every need.
  • Complimentary Wi-Fi throughout the hotel.
  • A well-equipped fitness centre for your daily workout, open daily from 6:00 AM to 10:00 PM.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day, open from 7:00 AM to 7:00 PM.
  • On-site parking is available for guests, with secure parking options at an additional charge of approximately AUD $15 per day.
  • A business centre with printing and fax facilities, available during business hours.
  • 24-hour front desk service to assist you at any time.
  • Concierge services to help you plan your local excursions.

Hotel Westree KL Sentral Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Hotel Westree KL Sentral. Each room is thoughtfully appointed to ensure a comfortable and restful stay.
  • Deluxe King/Twin Room:

    Offering city views, these non-smoking rooms are perfect for couples or solo travellers. Bathtubs are available in select rooms.
  • Executive Suite:

    Enjoy spacious living areas and enhanced amenities with city views. These non-smoking suites feature a separate living space and a luxurious bathtub.
  • Family Room:

    Ideal for families, these rooms provide ample space and comfort. Available with city views and non-smoking options, some rooms include a bathtub.
Please note that all rooms at Hotel Westree KL Sentral are strictly non-smoking. We do not currently offer pet-friendly rooms.

Hotel Westree KL Sentral Dining & Restaurants

Savour a delightful culinary journey at Hotel Westree KL Sentral, where our dining options are crafted to please every palate.
  • The Westree Café:

    Start your day with an artisanal breakfast buffet featuring a selection of local and international dishes. Open daily from 6:30 AM to 10:30 AM. Estimated breakfast price per person is AUD $20.
  • The Sky Lounge:

    Enjoy evening cocktails and light bites with panoramic city views. Open daily from 5:00 PM to 12:00 AM. Drinks start from approximately AUD $12.

Hotel Westree KL Sentral Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Hotel Westree KL Sentral. Here are some must-visit spots:
  • Petronas Twin Towers:

    An iconic symbol of Kuala Lumpur, offering breathtaking views and a unique architectural marvel.
  • Batu Caves:

    A significant Hindu shrine set within a limestone hill, featuring a towering statue of Lord Murugan and numerous caves.
  • Central Market (Pasar Seni):

    A popular spot for souvenirs, handicrafts, and local art, offering a glimpse into Malaysian culture.
  • Merdeka Square:

    The historic heart of Kuala Lumpur, where Malaysia's independence was declared.
  • KLCC Park:

    A sprawling urban park offering a refreshing escape with beautiful landscaping, playgrounds, and a water fountain show.
If you are looking for other activities around Hotel Westree KL Sentral, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Hotel Westree KL Sentral from the Airport

Navigating your journey from the airport to Hotel Westree KL Sentral is straightforward, with several convenient options available. Understanding the airport transfer service of Hotel Westree KL Sentral will ensure a smooth arrival. Here's how to get to Hotel Westree KL Sentral:
  • KLIA Ekspres:

    This high-speed train service connects Kuala Lumpur International Airport (KLIA) directly to KL Sentral Station in just 28 minutes. From KL Sentral Station, Hotel Westree KL Sentral is a short walk or a quick taxi ride away. The KLIA Ekspres fare is approximately AUD $15 one way.
  • Airport Taxi:

    Metered airport taxis are readily available at KLIA. The journey to KL Sentral typically takes 45-60 minutes, depending on traffic, and will cost approximately AUD $25-35.
  • Ride-hailing Service:

    You can book a ride-hailing service through various apps for a convenient door-to-door transfer. Prices can vary but are generally comparable to taxi fares.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer directly through Hotel Westree KL Sentral. Contact the hotel in advance for pricing and booking details. This service offers a seamless airport transfer service.

Summary of Why You Should Choose to Stay at Hotel Westree KL Sentral

Choosing Hotel Westree KL Sentral means opting for a stay that combines prime location, excellent facilities, and exceptional value. With great Room availability at Hotel Westree KL Sentral, planning your trip is made easy.
  • Prime Location:

    Situated in the heart of KL Sentral, offering unparalleled access to transportation and city attractions.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites to suit every traveller's needs.
  • Convenient Facilities:

    Enjoy amenities like a fitness centre, swimming pool, and complimentary Wi-Fi.
  • Dining Options:

    Savour delicious meals and refreshing drinks at our on-site café and lounge.
  • Excellent Value:

    Competitive pricing, especially when taking advantage of new user promotions.
Ready to experience the best of Kuala Lumpur? Booking Hotel Westree KL Sentral is simple and rewarding. We encourage you to explore your options and secure your preferred dates. For a seamless travel experience, consider these helpful links: Book budget hotels in Kuala Lumpur Easily book domestic and international flights at low prices

All facilities in Hotel Westree KL Sentral

Common Space Hotel Westree KL Sentral
Common Space
Lobby Hotel Westree KL Sentral
Lobby
CleanAccommodation Hotel Westree KL Sentral
CleanAccommodation
Exterior Hotel Westree KL Sentral
Exterior
Nearby View and Attractions Hotel Westree KL Sentral
Nearby View and Attractions

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage

Business Facilities

  • Photocopier
  • PRINTER

Accommodation Policy & General Information in Hotel Westree KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Kindly provide your booking ID and your ID proof for check in.
Please be informed all the rooms are non-smoking rooms. There will be a fine of RM 100.00 if you were found smoking in the property.
Dear guest, thank you for choosing this hotel for your accommodation. Do not hesitate to WhatsApp us at +60322789000 if you need any assistance. We love to serve you with our best services.
The property will collect a refundable cash deposit MYR 100.00
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Westree KL Sentral
46
Number of floors in Hotel Westree KL Sentral
4
Another facilities in Hotel Westree KL Sentral
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked questions about Hotel Westree KL Sentral

What are available facilities at Hotel Westree KL Sentral?
There are top facilites at Hotel Westree KL Sentral such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Westree KL Sentral?
The standard check-in time at Hotel Westree KL Sentral is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Westree KL Sentral?
Hotel Westree KL Sentral has a 2.0-star rating.
How many floors does Hotel Westree KL Sentral have?
Hotel Westree KL Sentral has 4.
How many rooms are available at Hotel Westree KL Sentral?
Hotel Westree KL Sentral has 46.
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Hotel Westree KL Sentral reviews and ratings

Overall Ratings & Reviews Hotel Westree KL Sentral

Traveloka (2,215)
Other sources (265)
8.6
Very Good
From 2,215 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.4

Location

9.1

Service and Facilites

8.4

People often mention about Hotel Westree KL Sentral
All
Accessibility (22)
Distance to City Center (21)
Staff Friendliness (20)
Surroundings (18)
Bedroom (18)
Ambiance (16)
Hotel Area (16)
Wifi (15)
Bathroom (15)
Room Space (14)
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Traveller Reviews Hotel Westree KL Sentral

Number of reviews per page
20
40
Customer reviews
hasina n.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
The hotel is great, just the city surrounding at night is full of rats 😭
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Accommodation's Reply
16 Jun 2026
Thank you for your feedback regarding your recent experience at our hotel. We are pleased to hear that you found our location, cleanliness, and cost to be satisfactory. Your comments are invaluable to us as we strive to maintain high standards and provide exceptional service to all our guests. Should you have any further suggestions or concerns, please do not hesitate to reach out. We look forward to welcoming you back in the future.
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This hotel has a strategic location, in front of Nu Sentral Mall, KL Sentral.
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Accommodation's Reply
16 Jun 2026
Thank you for your feedback regarding your recent experience at our hotel. We are pleased to hear that you found our location, cleanliness, and cost to be satisfactory. Your comments are invaluable to us as we strive to maintain high standards and provide exceptional service to all our guests. Should you have any further suggestions or concerns, please do not hesitate to reach out. We look forward to welcoming you back in the future.
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J Miharja
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
This is my favourite hotel when visiting Malaysia. The location is the best, it's close to: KL Sentral, affordable restaurant, street food
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Accommodation's Reply
28 Apr 2026
Thank you so much for making us your favourite hotel when visiting Malaysia 😊 We’re delighted to hear you enjoy our strategic location, with easy access to KL Sentral, nearby affordable restaurants, and a variety of local street food options. Your kind support truly means a lot to us, and we look forward to welcoming you back again very soon!
Brendon Y.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
Location is strategic as it is nearby KL Sentral station. The price is affordable. Just that the room isn't sound proof as can hear people's foot steps and sounds coming from other rooms at midnight! Went down myself at 2:30 AM to inform the customer service as my in-house telephone isn't working. He went up to inform the room to minimize/off the music, which he did. However, the sound can be heard again at 6:30 AM and I went down again to tell the customer service. He came up to my room to verify if can hear the sound, as he seemed not trust me. And he believed me at last.
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Accommodation's Reply
28 Apr 2026
Thank you for sharing your detailed feedback 😊 We’re glad to hear you found our location convenient and our pricing affordable. We sincerely apologize for the disturbance you experienced due to noise and the inconvenience caused by the in-room telephone not working. This is certainly not the experience we aim to provide. We appreciate your patience in bringing this to our team’s attention, and we’re sorry for any discomfort caused during the process. Please be assured that we will look into improving our noise control measures and ensure all room facilities, including telephones, are properly maintained. Your feedback is very important to us as we continue to improve our services. We truly hope to have the opportunity to welcome you back for a much more comfortable stay.
C***g
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Stayed there for the second time. All we need is a good night's sleep and en-suite facilities for personal privacy. Price very fair and I will stay again.
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Accommodation's Reply
18 Mar 2026
Dear Guest, We thank you for your kind review, we look forward seeing you again with more better experiences. thank you
L***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
very nice and strategic location, and staff are very welcome & helpfull.
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Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback. We’re delighted to hear that you found our location very nice and strategic, and that our staff were welcoming and helpful. Your support truly motivates our team. We look forward to welcoming you again in the future.
Madari a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The staff is not very friendly. The mattress is hard. The location is close to KL Central.
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Accommodation's Reply
17 Jan 2026
Thank you for your review. We apologize if you found our staff unfriendly and the mattress too firm. We appreciate this feedback and will forward it to the relevant team for future improvements. Thank you also for mentioning our excellent location near KL Sentral train station. We hope to welcome you back again for an even better experience.
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setio a. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 27 week(s) ago
The hotel staff is not friendly and the room smells.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Thank you for your valuable feedback. We sincerely apologize for any inconvenience caused by our staff service and room conditions. We are aware of these issues and will take steps to improve them as soon as possible to ensure a more comfortable stay for you on your next visit.
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j***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.
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Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
I stayed just 1 night, the receptionist was Ok, room was clean, bathroom was clean, but they didn't prepare tissue toilet. and for meals around hotel.....if you don't like Indian food, you can find your meals in the mall in front of the hotel.
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
naitya 2.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 34 week(s) ago
It's a good 2-star hotel close to KL Sentral Station. However, you will need to pay a deposit of 100 ringgits at check-in, so I recommend having 100 ringgits ready before check-in.
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Accommodation's Reply
15 Nov 2025
Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that you were uncomfortable with the deposit requirement. However, please note that the hotel reserves the right to collect a refundable deposit, and this information is stated on all our booking platforms. This policy was implemented after encountering many irresponsible guests who caused room damage, violated house rules, and refused to compensate for the losses. Thank you for your understanding.
A***D
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
My short vacation with my family was near a tourist attraction.
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Ok so far.
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
j***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
recommended, near KL Sentral station (bus station, train station)
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future
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MoyKuiYang
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel I usually stay at is full and the price has gone up, finally I got this hotel, how can I take a shower with the water like that.. I took a shower using a B.A.B spray, it's sad, I have to stay for another 5 nights, the mattress is so hard that my back hurts, there are no hotel slippers, the pillow is flat... ah never mind.. it's an experience.. I took the 2 person Queen room even though I'm alone, what about the single room.. there is a 100 RM deposit which they said will be returned upon check out, strategic location in a row with my hotel, city hotel, location close to NU MALL
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+2
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
neneng s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Recommended to stay in KL Sentral because the location is close to public transportation and clean.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Arrived at night no problem, front desk is 24 hours, it's easy to go to KL Sentral just across the hotel... and there is a restaurant near the hotel still open at midnight when I arrived, I asked the staff when checking in. It's a nice and clean room. The location is very good. Will be back one day.
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Accommodation's Reply
08 Jul 2025
Thank you for sharing your positive experience with us! We are delighted to hear that you found our 24-hour front desk service convenient and that the proximity to KL Sentral enhanced your stay. It's wonderful to know that you enjoyed the cleanliness of your room and the availability of nearby dining options. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels!
Ariastini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 53 week(s) ago
We checked in at 10 pm, but when we checked in our room door was open, there were no bath towels, the room phone was dead so we had to go back and forth to the reception, and after asking the receptionist for towels, the towels that came were still wet like used towels that had been aired. We booked a family room and all four towels we received were equally wet. Around 12 pm the electricity suddenly went out and after we checked in only the ones in our room and we had to go to the reception again to report it. In terms of location, it is very strategic close to the mall and KL Sentral, the staff are also very friendly and the cleanliness is also very good.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for the inconveniences you faced during your stay, from the room's condition to the towel situation and the power outage. Your feedback is invaluable, and we will address these issues with our team to ensure a better experience for our guests in the future. We hope you’ll give us another chance to provide you with the exceptional stay you deserve!
A***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Conveniently located near the BTS Skytrain, with many restaurants to choose from.
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Accommodation's Reply
29 Jan 2026
Thank you for sharing your experience. We appreciate your positive remarks about our convenient location and nearby restaurants.
Number of reviews per page
20
40

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Lobby 4 Hotel Westree KL Sentral

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Westree KL Sentral

Traveloka (2,215)
Other sources (265)
8.6
Very Good
From 2,215 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.4

Location

9.1

Service and Facilites

8.4

People often mention about Hotel Westree KL Sentral
All
Accessibility (22)
Distance to City Center (21)
Staff Friendliness (20)
Surroundings (18)
Bedroom (18)
Ambiance (16)
Hotel Area (16)
Wifi (15)
Bathroom (15)
Room Space (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Westree KL Sentral

Number of reviews per page
20
40
Customer reviews
hasina n.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
The hotel is great, just the city surrounding at night is full of rats 😭
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your feedback regarding your recent experience at our hotel. We are pleased to hear that you found our location, cleanliness, and cost to be satisfactory. Your comments are invaluable to us as we strive to maintain high standards and provide exceptional service to all our guests. Should you have any further suggestions or concerns, please do not hesitate to reach out. We look forward to welcoming you back in the future.
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
This hotel has a strategic location, in front of Nu Sentral Mall, KL Sentral.
Find this review helpful?
Accommodation's Reply
16 Jun 2026
Thank you for your feedback regarding your recent experience at our hotel. We are pleased to hear that you found our location, cleanliness, and cost to be satisfactory. Your comments are invaluable to us as we strive to maintain high standards and provide exceptional service to all our guests. Should you have any further suggestions or concerns, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Profile Picture
J Miharja
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
This is my favourite hotel when visiting Malaysia. The location is the best, it's close to: KL Sentral, affordable restaurant, street food
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you so much for making us your favourite hotel when visiting Malaysia 😊 We’re delighted to hear you enjoy our strategic location, with easy access to KL Sentral, nearby affordable restaurants, and a variety of local street food options. Your kind support truly means a lot to us, and we look forward to welcoming you back again very soon!
Brendon Y.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
Location is strategic as it is nearby KL Sentral station. The price is affordable. Just that the room isn't sound proof as can hear people's foot steps and sounds coming from other rooms at midnight! Went down myself at 2:30 AM to inform the customer service as my in-house telephone isn't working. He went up to inform the room to minimize/off the music, which he did. However, the sound can be heard again at 6:30 AM and I went down again to tell the customer service. He came up to my room to verify if can hear the sound, as he seemed not trust me. And he believed me at last.
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Accommodation's Reply
28 Apr 2026
Thank you for sharing your detailed feedback 😊 We’re glad to hear you found our location convenient and our pricing affordable. We sincerely apologize for the disturbance you experienced due to noise and the inconvenience caused by the in-room telephone not working. This is certainly not the experience we aim to provide. We appreciate your patience in bringing this to our team’s attention, and we’re sorry for any discomfort caused during the process. Please be assured that we will look into improving our noise control measures and ensure all room facilities, including telephones, are properly maintained. Your feedback is very important to us as we continue to improve our services. We truly hope to have the opportunity to welcome you back for a much more comfortable stay.
C***g
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Stayed there for the second time. All we need is a good night's sleep and en-suite facilities for personal privacy. Price very fair and I will stay again.
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Accommodation's Reply
18 Mar 2026
Dear Guest, We thank you for your kind review, we look forward seeing you again with more better experiences. thank you
L***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
very nice and strategic location, and staff are very welcome & helpfull.
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Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback. We’re delighted to hear that you found our location very nice and strategic, and that our staff were welcoming and helpful. Your support truly motivates our team. We look forward to welcoming you again in the future.
Madari a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The staff is not very friendly. The mattress is hard. The location is close to KL Central.
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Accommodation's Reply
17 Jan 2026
Thank you for your review. We apologize if you found our staff unfriendly and the mattress too firm. We appreciate this feedback and will forward it to the relevant team for future improvements. Thank you also for mentioning our excellent location near KL Sentral train station. We hope to welcome you back again for an even better experience.
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setio a. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 27 week(s) ago
The hotel staff is not friendly and the room smells.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Thank you for your valuable feedback. We sincerely apologize for any inconvenience caused by our staff service and room conditions. We are aware of these issues and will take steps to improve them as soon as possible to ensure a more comfortable stay for you on your next visit.
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j***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.
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Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
I stayed just 1 night, the receptionist was Ok, room was clean, bathroom was clean, but they didn't prepare tissue toilet. and for meals around hotel.....if you don't like Indian food, you can find your meals in the mall in front of the hotel.
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
naitya 2.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 34 week(s) ago
It's a good 2-star hotel close to KL Sentral Station. However, you will need to pay a deposit of 100 ringgits at check-in, so I recommend having 100 ringgits ready before check-in.
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Accommodation's Reply
15 Nov 2025
Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that you were uncomfortable with the deposit requirement. However, please note that the hotel reserves the right to collect a refundable deposit, and this information is stated on all our booking platforms. This policy was implemented after encountering many irresponsible guests who caused room damage, violated house rules, and refused to compensate for the losses. Thank you for your understanding.
A***D
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
My short vacation with my family was near a tourist attraction.
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Ok so far.
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
j***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
recommended, near KL Sentral station (bus station, train station)
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future
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MoyKuiYang
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel I usually stay at is full and the price has gone up, finally I got this hotel, how can I take a shower with the water like that.. I took a shower using a B.A.B spray, it's sad, I have to stay for another 5 nights, the mattress is so hard that my back hurts, there are no hotel slippers, the pillow is flat... ah never mind.. it's an experience.. I took the 2 person Queen room even though I'm alone, what about the single room.. there is a 100 RM deposit which they said will be returned upon check out, strategic location in a row with my hotel, city hotel, location close to NU MALL
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
neneng s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Recommended to stay in KL Sentral because the location is close to public transportation and clean.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Arrived at night no problem, front desk is 24 hours, it's easy to go to KL Sentral just across the hotel... and there is a restaurant near the hotel still open at midnight when I arrived, I asked the staff when checking in. It's a nice and clean room. The location is very good. Will be back one day.
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Accommodation's Reply
08 Jul 2025
Thank you for sharing your positive experience with us! We are delighted to hear that you found our 24-hour front desk service convenient and that the proximity to KL Sentral enhanced your stay. It's wonderful to know that you enjoyed the cleanliness of your room and the availability of nearby dining options. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels!
Ariastini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 53 week(s) ago
We checked in at 10 pm, but when we checked in our room door was open, there were no bath towels, the room phone was dead so we had to go back and forth to the reception, and after asking the receptionist for towels, the towels that came were still wet like used towels that had been aired. We booked a family room and all four towels we received were equally wet. Around 12 pm the electricity suddenly went out and after we checked in only the ones in our room and we had to go to the reception again to report it. In terms of location, it is very strategic close to the mall and KL Sentral, the staff are also very friendly and the cleanliness is also very good.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for the inconveniences you faced during your stay, from the room's condition to the towel situation and the power outage. Your feedback is invaluable, and we will address these issues with our team to ensure a better experience for our guests in the future. We hope you’ll give us another chance to provide you with the exceptional stay you deserve!
A***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Conveniently located near the BTS Skytrain, with many restaurants to choose from.
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Accommodation's Reply
29 Jan 2026
Thank you for sharing your experience. We appreciate your positive remarks about our convenient location and nearby restaurants.
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