Hotel Westree KL Sentral

Hotels
8.4
/10
Very Good
2,467 reviews

What Guests Say About Their Stay

Distance To City Center (29)
Accessibility (23)
Staff Friendliness (22)
Bedroom (18)

j***e

9.4
/ 10
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.

j***e

9.7
/ 10
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!

julie

8.5
/ 10
Clean hotel, right in Little India area. Coffee, dryer, mineral water, water machine. Full amenities.
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Paolo C. R.

9.4
/ 10
Stayed in a twin room for 3 nights. The staff were nice. They allowed me to check in early. Room was spacious enough, toilet was clean. They have free water refill in the lobby and even allowed luggage storage after check out. Will definitely stay again!

Reza J. H.

9.1
/ 10
Comfortable hotel, friendly employees, strategic hotel location, clean and nice rooms at a cheap price.
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In the Area
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142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Hotel Westree KL Sentral is located in area / city KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Westree KL Sentral

142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470
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Lobby Hotel Westree KL Sentral
Lobby 2 Hotel Westree KL Sentral

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Hotel Westree KL Sentral Rates per Night

Hotel Westree KL Sentral room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Westree KL Sentral hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Westree KL Sentral Location & Address

Hotel Westree KL Sentral is located at 142, Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470 . It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Hotel Westree KL Sentral from Airport

Planning your hotel transfer from the airport to hotel? Getting to Hotel Westree KL Sentral from Kuala Lumpur International Airport (KLIA) is straightforward. Here are a few options to consider for your hotel transfer.

  • KLIA Ekspres Train (Fastest):

    Take the KLIA Ekspres train from KLIA to KL Sentral Station. From KL Sentral, you can either walk (approximately 10 minutes), take a taxi, or use a ride-hailing service to reach the hotel.
  • Taxi (Most Direct):

    A taxi from KLIA directly to Hotel Westree KL Sentral is the most direct option. The journey usually takes about an hour, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at KLIA. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (Most Affordable):

    Several bus companies operate routes from KLIA to KL Sentral. From KL Sentral, you can walk, take a taxi, or use a ride-hailing service to get to the hotel.

Tips:

For the most convenient route, consider the KLIA Ekspres train to KL Sentral, followed by a short taxi or ride-hailing trip to the hotel. This option balances speed and cost effectively.

Hotel Westree KL Sentral Reviews & Summary

Looking for all about hotel Hotel Westree KL Sentral? Hotel reviews often highlight the hotel's convenient location and comfortable accommodations. It's a popular choice for travellers seeking easy access to transportation hubs and city attractions.

Guests frequently praise the friendly staff and the cleanliness of the rooms. A standout feature is its proximity to KL Sentral, making it incredibly easy to explore Kuala Lumpur and beyond. Here's what one guest had to say: "Great location, just a short walk from KL Sentral. The room was clean and comfortable, and the staff were very helpful. Highly recommended!"

Hotel Westree KL Sentral Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Westree KL Sentral offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    A comfortable and well-equipped room, ideal for solo travellers or couples.
  • Deluxe Room:

    Offers more space and enhanced amenities compared to the Standard Room.
  • Executive Suite:

    A spacious suite with a separate living area, perfect for business travellers or those seeking extra comfort.
  • Family Room:

    Designed to accommodate families, with multiple beds or connecting rooms.

All rooms are non-smoking. Enquire directly with the hotel regarding pet-friendly policies, as well as any associated charges or requirements.

Hotel Facilities in Hotel Westree KL Sentral

Hotel amenities can significantly enhance your travel experience. Hotel Westree KL Sentral boasts a range of hotel facilities designed to cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool:

    Take a refreshing dip in the hotel's swimming pool.
  • Fitness Centre:

    Stay active during your stay with access to the on-site fitness centre.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant.
  • 24-Hour Front Desk:

    The front desk is available around the clock to assist with any queries or requests.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Contact the hotel directly for specific operating hours and information on any extra fees associated with certain facilities.

Hotel Buffet or Restaurant/Cafe in Hotel Westree KL Sentral

Looking for a convenient hotel buffet or a relaxing hotel restaurant? Hotel Westree KL Sentral offers several dining options to satisfy your culinary cravings. Here's what you can expect:

  • Restaurant Name:

    The hotel's main restaurant serves a variety of local and international dishes.
  • Cuisine Type:

    International and Malaysian cuisine.
  • Buffet Info:

    Buffet breakfast is available daily, featuring a selection of hot and cold items. Expect to pay around SGD 25 per person.
  • Opening Hours:

    Breakfast buffet is typically served from 6:30 AM to 10:30 AM.

Enquire with the hotel about special or signature dishes available at the restaurant.

Hotel Westree KL Sentral Airport pickups and How to Book

Need hotels with airport shuttle services? Hotel to airport transfer can make your journey much smoother. While Hotel Westree KL Sentral may not offer a direct airport pick-up service, they can assist in arranging transportation.

To book transportation, contact the hotel in advance of your arrival. They can help you arrange a taxi or ride-hailing service to meet you at the airport. Providing at least 24 hours' notice is recommended to ensure availability.

Nearby MRT Station & Bus Stops

Exploring Kuala Lumpur is easy with convenient access to public transportation. If you're looking for an MRT nearby or nearby bus station, Hotel Westree KL Sentral is well-connected. Here are some options:

  • KL Sentral MRT Station:

    Approximately a 10-minute walk from the hotel. This is a major transportation hub connecting various MRT lines.
  • KL Sentral Bus Terminal:

    Located adjacent to the MRT station, offering bus services to various destinations.
  • Bus Stops Nearby:

    Several bus stops are located along Jalan Tun Sambanthan, within a short walking distance of the hotel.

You can purchase a Touch 'n Go card for convenient payment on public transport. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Kuala Lumpur offers a wealth of nearby places to go and nearby sightseeing places that are perfect for a family outing. Here are a few suggestions:

  • Petronas Twin Towers:

    Iconic skyscrapers offering stunning views of the city. Distance: Approximately 5 km. Entry Price: Around SGD 25 per adult.
  • KL Tower:

    Another great spot for panoramic city views. Distance: Approximately 4 km. Entry Price: Around SGD 20 per adult.
  • Aquaria KLCC:

    An impressive aquarium showcasing a diverse range of marine life. Distance: Approximately 5 km. Entry Price: Around SGD 28 per adult.
  • Sunway Lagoon Theme Park:

    A popular theme park with water rides, amusement park attractions, and a wildlife park. Distance: Approximately 15 km. Entry Price: Around SGD 45 per adult.
  • Islamic Arts Museum Malaysia:

    Explore Islamic art and culture. Distance: Approximately 2 km. Entry Price: Around SGD 10 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Hotel Westree KL Sentral (Kuala Lumpur)

Discovering nearby dining options is a key part of any travel experience. When staying at Hotel Westree KL Sentral, you'll find a variety of local food and nearby dining choices to satisfy your cravings. Here are a few recommendations:

Cafes/Restaurants:

  • Starbucks:

    A familiar favourite for coffee and light bites.
  • The Coffee Bean & Tea Leaf:

    Another popular coffee chain offering a range of beverages and pastries.
  • OldTown White Coffee:

    A Malaysian chain serving local coffee and dishes.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter.

Shopping places near Hotel Westree KL Sentral (Kuala Lumpur)

Looking for nearby shopping options during your stay? Whether you're after dept stores near me or a mall near hotel, Kuala Lumpur has plenty to offer. Here are a few shopping places in or near Kuala Lumpur:

  • Mid Valley Megamall:

    A large shopping mall with a wide variety of stores and restaurants.
  • Pavilion Kuala Lumpur:

    A high-end shopping mall featuring luxury brands and designer boutiques.
  • Central Market Kuala Lumpur:

    A cultural landmark offering local handicrafts, souvenirs, and art.

Other Places to Stay Near Hotel Westree KL Sentral

If you're exploring other accommodation options, there are many affordable hotels nearby. Here's a selection of the best hotel nearby, ranging from luxury to budget-friendly:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur

  • Mandarin Oriental, Kuala Lumpur

  • Four Seasons Hotel Kuala Lumpur

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Aloft Kuala Lumpur Sentral

  • The Gardens Hotel & Residences Kuala Lumpur

  • Pullman Kuala Lumpur City Centre Hotel & Residences

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • ibis Kuala Lumpur City Centre

  • Hotel Sentral Kuala Lumpur

  • Cosmo Hotel Kuala Lumpur

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Kuala Lumpur? Checking hotel availability and making hotel reservations is easy with Traveloka. With its prime location and comfortable accommodations, Hotel Westree KL Sentral is an excellent choice for your stay.

Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your room today through Traveloka and enjoy a seamless travel experience. Check out book cheap hotels in Malaysia and cheap hotels nearby for more great deals!

All facilities in Hotel Westree KL Sentral

Common Space Hotel Westree KL Sentral
Common Space
Lobby Hotel Westree KL Sentral
Lobby
CleanAccommodation Hotel Westree KL Sentral
CleanAccommodation
Exterior Hotel Westree KL Sentral
Exterior
Nearby View and Attractions Hotel Westree KL Sentral
Nearby View and Attractions

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage

Business Facilities

  • Photocopier
  • PRINTER

Accommodation Policy & General Information in Hotel Westree KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Kindly provide your booking ID and your ID proof for check in.
Please be informed all the rooms are non-smoking rooms. There will be a fine of RM 100.00 if you were found smoking in the property.
Dear guest, thank you for choosing this hotel for your accommodation. Do not hesitate to WhatsApp us at +60322789000 if you need any assistance. We love to serve you with our best services.
The property will collect a refundable cash deposit MYR 100.00
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Westree KL Sentral
46
Number of floors in Hotel Westree KL Sentral
4
Another facilities in Hotel Westree KL Sentral
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Hotel Westree KL Sentral

What are available facilities at Hotel Westree KL Sentral?
There are top facilites at Hotel Westree KL Sentral such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Westree KL Sentral?
The standard check-in time at Hotel Westree KL Sentral is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Westree KL Sentral
Hotel Westree KL Sentral has a 2.0-star rating.
How many floors does Hotel Westree KL Sentral have?
Hotel Westree KL Sentral has 4.
How many rooms are available at Hotel Westree KL Sentral
Hotel Westree KL Sentral has 46.
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More Reviews from Other Guests in Hotel Westree KL Sentral

Overall Ratings & Reviews Hotel Westree KL Sentral

Traveloka (2,211)
Other sources (256)
8.6
Very Good
From 2,211 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.4

Location

9.1

Service and Facilites

8.4

People often mention about Hotel Westree KL Sentral
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Accessibility (21)
Distance to City Center (20)
Staff Friendliness (19)
Bedroom (17)
Surroundings (16)
Ambiance (15)
Hotel Area (15)
Wifi (14)
Bathroom (14)
Room Space (13)
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Traveler Reviews Hotel Westree KL Sentral

Number of reviews per page
20
40
Customer reviews
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J Miharja
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
This is my favourite hotel when visiting Malaysia. The location is the best, it's close to: KL Sentral, affordable restaurant, street food
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Accommodation's Reply
28 Apr 2026
Thank you so much for making us your favourite hotel when visiting Malaysia 😊 We’re delighted to hear you enjoy our strategic location, with easy access to KL Sentral, nearby affordable restaurants, and a variety of local street food options. Your kind support truly means a lot to us, and we look forward to welcoming you back again very soon!
Brendon Y.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
Location is strategic as it is nearby KL Sentral station. The price is affordable. Just that the room isn't sound proof as can hear people's foot steps and sounds coming from other rooms at midnight! Went down myself at 2:30 AM to inform the customer service as my in-house telephone isn't working. He went up to inform the room to minimize/off the music, which he did. However, the sound can be heard again at 6:30 AM and I went down again to tell the customer service. He came up to my room to verify if can hear the sound, as he seemed not trust me. And he believed me at last.
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Accommodation's Reply
28 Apr 2026
Thank you for sharing your detailed feedback 😊 We’re glad to hear you found our location convenient and our pricing affordable. We sincerely apologize for the disturbance you experienced due to noise and the inconvenience caused by the in-room telephone not working. This is certainly not the experience we aim to provide. We appreciate your patience in bringing this to our team’s attention, and we’re sorry for any discomfort caused during the process. Please be assured that we will look into improving our noise control measures and ensure all room facilities, including telephones, are properly maintained. Your feedback is very important to us as we continue to improve our services. We truly hope to have the opportunity to welcome you back for a much more comfortable stay.
C***g
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed there for the second time. All we need is a good night's sleep and en-suite facilities for personal privacy. Price very fair and I will stay again.
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Accommodation's Reply
18 Mar 2026
Dear Guest, We thank you for your kind review, we look forward seeing you again with more better experiences. thank you
L***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
very nice and strategic location, and staff are very welcome & helpfull.
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Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback. We’re delighted to hear that you found our location very nice and strategic, and that our staff were welcoming and helpful. Your support truly motivates our team. We look forward to welcoming you again in the future.
Madari a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The staff is not very friendly. The mattress is hard. The location is close to KL Central.
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Accommodation's Reply
17 Jan 2026
Thank you for your review. We apologize if you found our staff unfriendly and the mattress too firm. We appreciate this feedback and will forward it to the relevant team for future improvements. Thank you also for mentioning our excellent location near KL Sentral train station. We hope to welcome you back again for an even better experience.
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setio a. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 21 week(s) ago
The hotel staff is not friendly and the room smells.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Thank you for your valuable feedback. We sincerely apologize for any inconvenience caused by our staff service and room conditions. We are aware of these issues and will take steps to improve them as soon as possible to ensure a more comfortable stay for you on your next visit.
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j***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.
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Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
I stayed just 1 night, the receptionist was Ok, room was clean, bathroom was clean, but they didn't prepare tissue toilet. and for meals around hotel.....if you don't like Indian food, you can find your meals in the mall in front of the hotel.
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
naitya 2.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 28 week(s) ago
It's a good 2-star hotel close to KL Sentral Station. However, you will need to pay a deposit of 100 ringgits at check-in, so I recommend having 100 ringgits ready before check-in.
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Accommodation's Reply
15 Nov 2025
Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that you were uncomfortable with the deposit requirement. However, please note that the hotel reserves the right to collect a refundable deposit, and this information is stated on all our booking platforms. This policy was implemented after encountering many irresponsible guests who caused room damage, violated house rules, and refused to compensate for the losses. Thank you for your understanding.
A***D
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
My short vacation with my family was near a tourist attraction.
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Ok so far.
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
j***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
recommended, near KL Sentral station (bus station, train station)
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future
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MoyKuiYang
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The hotel I usually stay at is full and the price has gone up, finally I got this hotel, how can I take a shower with the water like that.. I took a shower using a B.A.B spray, it's sad, I have to stay for another 5 nights, the mattress is so hard that my back hurts, there are no hotel slippers, the pillow is flat... ah never mind.. it's an experience.. I took the 2 person Queen room even though I'm alone, what about the single room.. there is a 100 RM deposit which they said will be returned upon check out, strategic location in a row with my hotel, city hotel, location close to NU MALL
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+2
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
neneng s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
Recommended to stay in KL Sentral because the location is close to public transportation and clean.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Arrived at night no problem, front desk is 24 hours, it's easy to go to KL Sentral just across the hotel... and there is a restaurant near the hotel still open at midnight when I arrived, I asked the staff when checking in. It's a nice and clean room. The location is very good. Will be back one day.
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Accommodation's Reply
08 Jul 2025
Thank you for sharing your positive experience with us! We are delighted to hear that you found our 24-hour front desk service convenient and that the proximity to KL Sentral enhanced your stay. It's wonderful to know that you enjoyed the cleanliness of your room and the availability of nearby dining options. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels!
Ariastini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 47 week(s) ago
We checked in at 10 pm, but when we checked in our room door was open, there were no bath towels, the room phone was dead so we had to go back and forth to the reception, and after asking the receptionist for towels, the towels that came were still wet like used towels that had been aired. We booked a family room and all four towels we received were equally wet. Around 12 pm the electricity suddenly went out and after we checked in only the ones in our room and we had to go to the reception again to report it. In terms of location, it is very strategic close to the mall and KL Sentral, the staff are also very friendly and the cleanliness is also very good.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for the inconveniences you faced during your stay, from the room's condition to the towel situation and the power outage. Your feedback is invaluable, and we will address these issues with our team to ensure a better experience for our guests in the future. We hope you’ll give us another chance to provide you with the exceptional stay you deserve!
A***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 49 week(s) ago
Conveniently located near the BTS Skytrain, with many restaurants to choose from.
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Accommodation's Reply
29 Jan 2026
Thank you for sharing your experience. We appreciate your positive remarks about our convenient location and nearby restaurants.
S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 50 week(s) ago
Convenient place close to Railway Station, Mall, and Hospital. Clean room and friendly price.
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us. We understand that room preferences can significantly impact your stay, and we sincerely apologize for any inconvenience caused by the staff. We will only able to change if the room is available only . Please know that we value your feedback and are committed to ensuring a comfortable experience for all our guests. Team Westree
S***o
icon-Medical
Medical
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8.5
/10
Reviewed 52 week(s) ago
Location is close to Train Station, Mall, and cvskl hospital. Room clean, friendly staff, and price.
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Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
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Lobby 4 Hotel Westree KL Sentral

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Overall Ratings & Reviews Hotel Westree KL Sentral

Traveloka (2,211)
Other sources (256)
8.6
Very Good
From 2,211 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

7.4

Location

9.1

Service and Facilites

8.4

People often mention about Hotel Westree KL Sentral
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Accessibility (21)
Distance to City Center (20)
Staff Friendliness (19)
Bedroom (17)
Surroundings (16)
Ambiance (15)
Hotel Area (15)
Wifi (14)
Bathroom (14)
Room Space (13)
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Traveler Reviews Hotel Westree KL Sentral

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40
Customer reviews
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J Miharja
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
This is my favourite hotel when visiting Malaysia. The location is the best, it's close to: KL Sentral, affordable restaurant, street food
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Accommodation's Reply
28 Apr 2026
Thank you so much for making us your favourite hotel when visiting Malaysia 😊 We’re delighted to hear you enjoy our strategic location, with easy access to KL Sentral, nearby affordable restaurants, and a variety of local street food options. Your kind support truly means a lot to us, and we look forward to welcoming you back again very soon!
Brendon Y.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
Location is strategic as it is nearby KL Sentral station. The price is affordable. Just that the room isn't sound proof as can hear people's foot steps and sounds coming from other rooms at midnight! Went down myself at 2:30 AM to inform the customer service as my in-house telephone isn't working. He went up to inform the room to minimize/off the music, which he did. However, the sound can be heard again at 6:30 AM and I went down again to tell the customer service. He came up to my room to verify if can hear the sound, as he seemed not trust me. And he believed me at last.
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Accommodation's Reply
28 Apr 2026
Thank you for sharing your detailed feedback 😊 We’re glad to hear you found our location convenient and our pricing affordable. We sincerely apologize for the disturbance you experienced due to noise and the inconvenience caused by the in-room telephone not working. This is certainly not the experience we aim to provide. We appreciate your patience in bringing this to our team’s attention, and we’re sorry for any discomfort caused during the process. Please be assured that we will look into improving our noise control measures and ensure all room facilities, including telephones, are properly maintained. Your feedback is very important to us as we continue to improve our services. We truly hope to have the opportunity to welcome you back for a much more comfortable stay.
C***g
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed there for the second time. All we need is a good night's sleep and en-suite facilities for personal privacy. Price very fair and I will stay again.
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Accommodation's Reply
18 Mar 2026
Dear Guest, We thank you for your kind review, we look forward seeing you again with more better experiences. thank you
L***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
very nice and strategic location, and staff are very welcome & helpfull.
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Accommodation's Reply
17 Jan 2026
Thank you for your kind feedback. We’re delighted to hear that you found our location very nice and strategic, and that our staff were welcoming and helpful. Your support truly motivates our team. We look forward to welcoming you again in the future.
Madari a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The staff is not very friendly. The mattress is hard. The location is close to KL Central.
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Accommodation's Reply
17 Jan 2026
Thank you for your review. We apologize if you found our staff unfriendly and the mattress too firm. We appreciate this feedback and will forward it to the relevant team for future improvements. Thank you also for mentioning our excellent location near KL Sentral train station. We hope to welcome you back again for an even better experience.
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setio a. s.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 21 week(s) ago
The hotel staff is not friendly and the room smells.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Thank you for your valuable feedback. We sincerely apologize for any inconvenience caused by our staff service and room conditions. We are aware of these issues and will take steps to improve them as soon as possible to ensure a more comfortable stay for you on your next visit.
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j***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Love this hotel. 3rd time here. So clean, friendly receptionists, super location near Nu Sentral/KL Sentral. Very budget-friendly for basic room.
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Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
I stayed just 1 night, the receptionist was Ok, room was clean, bathroom was clean, but they didn't prepare tissue toilet. and for meals around hotel.....if you don't like Indian food, you can find your meals in the mall in front of the hotel.
1 people find it helpful
Accommodation's Reply
08 Dec 2025
Thank you for your feedback, We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
naitya 2.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 28 week(s) ago
It's a good 2-star hotel close to KL Sentral Station. However, you will need to pay a deposit of 100 ringgits at check-in, so I recommend having 100 ringgits ready before check-in.
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Accommodation's Reply
15 Nov 2025
Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that you were uncomfortable with the deposit requirement. However, please note that the hotel reserves the right to collect a refundable deposit, and this information is stated on all our booking platforms. This policy was implemented after encountering many irresponsible guests who caused room damage, violated house rules, and refused to compensate for the losses. Thank you for your understanding.
A***D
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
My short vacation with my family was near a tourist attraction.
1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
A***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Ok so far.
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
j***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
I love this hotel every time I go to KL. The room is very clean, the receptionist is friendly, and the location is right in front of the station!
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Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
recommended, near KL Sentral station (bus station, train station)
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future
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MoyKuiYang
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The hotel I usually stay at is full and the price has gone up, finally I got this hotel, how can I take a shower with the water like that.. I took a shower using a B.A.B spray, it's sad, I have to stay for another 5 nights, the mattress is so hard that my back hurts, there are no hotel slippers, the pillow is flat... ah never mind.. it's an experience.. I took the 2 person Queen room even though I'm alone, what about the single room.. there is a 100 RM deposit which they said will be returned upon check out, strategic location in a row with my hotel, city hotel, location close to NU MALL
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1 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
neneng s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
Recommended to stay in KL Sentral because the location is close to public transportation and clean.
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2 people find it helpful
Accommodation's Reply
16 Nov 2025
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our rooms clean, our staff friendly, and our location convenient. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future.
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Arrived at night no problem, front desk is 24 hours, it's easy to go to KL Sentral just across the hotel... and there is a restaurant near the hotel still open at midnight when I arrived, I asked the staff when checking in. It's a nice and clean room. The location is very good. Will be back one day.
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Accommodation's Reply
08 Jul 2025
Thank you for sharing your positive experience with us! We are delighted to hear that you found our 24-hour front desk service convenient and that the proximity to KL Sentral enhanced your stay. It's wonderful to know that you enjoyed the cleanliness of your room and the availability of nearby dining options. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels!
Ariastini A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 47 week(s) ago
We checked in at 10 pm, but when we checked in our room door was open, there were no bath towels, the room phone was dead so we had to go back and forth to the reception, and after asking the receptionist for towels, the towels that came were still wet like used towels that had been aired. We booked a family room and all four towels we received were equally wet. Around 12 pm the electricity suddenly went out and after we checked in only the ones in our room and we had to go to the reception again to report it. In terms of location, it is very strategic close to the mall and KL Sentral, the staff are also very friendly and the cleanliness is also very good.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for the inconveniences you faced during your stay, from the room's condition to the towel situation and the power outage. Your feedback is invaluable, and we will address these issues with our team to ensure a better experience for our guests in the future. We hope you’ll give us another chance to provide you with the exceptional stay you deserve!
A***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 49 week(s) ago
Conveniently located near the BTS Skytrain, with many restaurants to choose from.
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Accommodation's Reply
29 Jan 2026
Thank you for sharing your experience. We appreciate your positive remarks about our convenient location and nearby restaurants.
S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 50 week(s) ago
Convenient place close to Railway Station, Mall, and Hospital. Clean room and friendly price.
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for sharing your experience with us. We understand that room preferences can significantly impact your stay, and we sincerely apologize for any inconvenience caused by the staff. We will only able to change if the room is available only . Please know that we value your feedback and are committed to ensuring a comfortable experience for all our guests. Team Westree
S***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Location is close to Train Station, Mall, and cvskl hospital. Room clean, friendly staff, and price.
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Accommodation's Reply
03 Jul 2025
Thank you for your kind words! We are truly grateful for the opportunity to host you at our property. Your appreciation inspires us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back in the future!
Number of reviews per page
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40