The lift service has improved since my last stay in 2025. I didn't need to wait very long. They are washing the windows, hopefully we will have a clearer view. The toilet and toiletries are basically acceptable. It is cheap for the quality, that's why we keep staying here for the convenient location.

The staff were incredibly friendly and attentive, regardless of their nationality. They knew how to serve and communicate well with other staff, so I didn't have to wait long for my booking to be confirmed. The key was speed and comfort. If I wasn't satisfied with the room, the staff quickly offered an upgrade. This was the most impressive service I've had so far. Thank you.

Great hotel. Nice & easy check-in process. The room was comfortable. Definitely will book again 🤩

The staff at the coffee house, their service improved tremendously. They're more attentive and helped to clear used plates from the table. I can see more staff working this trip.

Comfortable stay, clean room, friendly staff, and convenient location. Overall, satisfied with the service and experience provided.

Stayed for 3 nights and overall the hotel is amazing. Spacious room and have a great view from the upper floor room (mine was 19th floor).

Comfortable and clean rooms. Beds were comfy and spacious. Great location connected to a huge mall. Will come back again!!

Great location, near to the shopping mall, friendly staff and the room was so great and comfortable. Oh yeah, and the breakfast buffet was awesome. Definitely will come back soon.

Great location with direct access to Mid Valley Southkey Mall, making shopping and dining very convenient. The breakfast was good, with plenty of variety to choose from. If you’re returning to Singapore by car, this hotel is also a convenient pickup point, as cross-border taxis can pick you up directly from the hotel.

The hotel had a good location and was convenient for shopping & eating. The location is very near the CiQ and getting to Singapore. The hotel room was clean and neat. It's suitable for me and everyone. The price is valuable!!! So amazing!!!

Very good location, walkable to CiQ and JBCC. We got free afternoon tea and the food selection was amazing. Will definitely come back.

The room is very spacious, clean, strategic hotel location, near Larkin Central, the breakfast is delicious and the receptionist is very friendly, very welcome with his guests.

Stayed on the 18th floor. Not much interesting city view. Would have preferred the room facing the causeway. The rooms are all very new and the gym was well equipped. The swimming pool was great! Breakfast was good too. Love the prata.