One&Only Desaru Coast

Resorts
9.0
/10
Exceptional
51 reviews

What Guests Say About Their Stay

Marc

10.0
/ 10
We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.

Sarinder

10.0
/ 10
We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.

Michelle

10.0
/ 10
Amazing property. So peaceful and relaxing and food was on point every meal!
In the Area
See Map
Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930

Main Facilities

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24-Hour Front Desk
One&Only Desaru Coast is located in area / city Desaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around One&Only Desaru Coast

Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930
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Lobby One&Only Desaru Coast
Exterior 2 One&Only Desaru Coast

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Discover the Ultimate Luxury Escape at One&Only Desaru Coast

Planning your next getaway and dreaming of pristine beaches, unparalleled service, and exquisite dining? Look no further than the magnificent **One&Only Desaru Coast**, a sanctuary of luxury nestled on the southeastern coast of Johor, Malaysia. This stunning resort offers an unforgettable experience, blending sophisticated design with the natural beauty of its tropical surroundings. Whether you're seeking a romantic escape, a family adventure, or a rejuvenating retreat, **One&Only Desaru Coast** promises an experience that will leave you feeling refreshed and inspired.

One&Only Desaru Coast Location

**One&Only Desaru Coast** is ideally situated in the Desaru Coast precinct, a premier integrated resort destination in Johor, Malaysia. Located approximately 75 kilometres east of Johor Bahru, the resort offers a tranquil escape from the hustle and bustle of city life. The journey from Senai International Airport (JHB) to **One&Only Desaru Coast** takes around 1 hour and 15 minutes by car, making it an accessible yet secluded paradise. The resort is set along a pristine 27-kilometre stretch of coastline, offering breathtaking ocean views and direct access to the soft, sandy beaches. The atmosphere here is one of serene exclusivity, perfect for those seeking a peaceful retreat surrounded by lush tropical greenery and the gentle sound of the waves.

One&Only Desaru Coast Facilities & Services

Facilities for guests at **One&Only Desaru Coast** are designed to cater to every need, ensuring a seamless and indulgent stay. The resort boasts a range of world-class amenities for both adults and children. * Enjoy a refreshing dip in the resort's stunning infinity swimming pool, offering panoramic ocean vistas. * Maintain your fitness routine at the state-of-the-art fitness centre, open daily from 6:00 AM to 8:00 PM. * Indulge in ultimate relaxation at the award-winning Chenot Spa, offering a sanctuary of wellness treatments and therapies. Spa services are available from 10:00 AM to 7:00 PM, with select treatments requiring advance booking. * Younger guests will be delighted by the KidsOnly Club, providing engaging activities and supervised fun from 9:00 AM to 5:00 PM. * Complimentary on-site parking is available for all guests. * Complimentary Wi-Fi is available throughout the resort.

One&Only Desaru Coast Room Types

The room types of **One&Only Desaru Coast** offer a diverse selection of luxurious accommodations, each designed with elegance and comfort in mind. Guests can choose from a variety of beautifully appointed suites and villas, all offering stunning views and exceptional amenities. * **Desaru Suite:** These spacious suites offer a generous living area and a private balcony with garden or ocean views. All suites are non-smoking and feature a luxurious bathtub. * **Ocean Front Suite:** Boasting direct ocean views, these suites provide an unparalleled connection to the sea. They include a private balcony and a lavish bathtub. All are non-smoking. * **Beachfront Villa:** For ultimate privacy and direct beach access, the Beachfront Villas are the perfect choice. These expansive villas feature a private plunge pool and a secluded garden. All are non-smoking and include a bathtub. * **Family Suite:** Designed for families, these suites offer ample space and comfortable living areas, ensuring a relaxing stay for all. They are non-smoking and include a bathtub. Please note that all rooms at **One&Only Desaru Coast** are strictly non-smoking. There are no specific pet-friendly rooms available at this time.

One&Only Desaru Coast Dining & Restaurants

**One&Only Desaru Coast** presents a culinary journey with its exceptional dining venues, each offering a unique gastronomic experience. * **Ember Beach Club:** Enjoy contemporary beachfront dining with a focus on grilled specialties and fresh seafood. Open daily for lunch from 12:00 PM to 3:00 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is AUD $80 - $120. * **The Lounge:** A sophisticated setting for artisanal breakfast, light lunches, and evening cocktails. Breakfast is served from 7:00 AM to 10:30 AM. Light bites are available from 11:00 AM to 5:00 PM. Evening drinks are served from 5:00 PM to 11:00 PM. Estimated price per person for light bites is AUD $30 - $50. * **Ambrosia:** Experience exquisite fine dining with a menu inspired by global flavours. Open for dinner from 6:30 PM to 10:30 PM (closed on Tuesdays). Estimated price per person for dinner is AUD $100 - $150. * **Pool Bar:** Enjoy refreshing drinks and light snacks by the pool. Open daily from 10:00 AM to 6:00 PM.

One&Only Desaru Coast Nearby Attractions and Activities

Beyond the luxurious confines of the resort, the Desaru Coast region offers a wealth of attractions and activities for guests to explore. * **Desaru Fruit Farm:** Discover a tropical paradise with over 100 varieties of fruits and a fascinating agricultural experience. * **Tanjung Balau Fishermen Museum:** Learn about the rich maritime heritage of the local fishing communities. * **Ostrich Farm:** Get up close with these magnificent birds and learn about their life cycle. * **Adventure Waterpark Desaru Coast:** A thrilling destination for families with a wide array of water slides and attractions. * **Pengerang Coastal Area:** Explore the natural beauty of the coastline, offering opportunities for scenic drives and local exploration. If you are looking for other activities around **One&Only Desaru Coast**, check out the best deals on Traveloka: Recommended activities in Johor!

How to Get to One&Only Desaru Coast from the Airport

Getting to **One&Only Desaru Coast** from Senai International Airport (JHB) is straightforward, with several convenient transportation options available. The **airport transfer service of One&Only Desaru Coast** ensures a smooth transition to your luxurious accommodation. * **Private Airport Transfer:** The most convenient option is to arrange a private transfer directly through the hotel. This service offers a seamless journey from the airport to your doorstep. The estimated cost for a private transfer is approximately AUD $150 - $200 one way. * **Taxi/Ride-hailing Service:** Metered taxis and popular ride-hailing services are readily available at Senai International Airport. The journey typically takes around 1 hour and 15 minutes, with fares ranging from AUD $70 - $100, depending on traffic conditions. * **Rental Car:** For those who prefer to explore at their own pace, car rental services are available at the airport. This provides flexibility for exploring the surrounding areas of Desaru Coast. For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at One&Only Desaru Coast

Choosing **One&Only Desaru Coast** for your next holiday guarantees an exceptional experience filled with luxury, relaxation, and adventure. * **Unrivalled Luxury:** Experience world-class accommodation and impeccable service that defines the One&Only brand. * **Stunning Location:** Immerse yourself in the natural beauty of Desaru Coast, with pristine beaches and lush tropical landscapes. * **Exceptional Dining:** Indulge in a diverse culinary journey with exquisite dining options to tantalize your taste buds. * **Family-Friendly Amenities:** Enjoy dedicated facilities and activities for children, ensuring a memorable holiday for the whole family. * **Rejuvenating Wellness:** Unwind and recharge at the award-winning spa, offering a sanctuary of peace and tranquility. Discover the magic of **One&Only Desaru Coast** and create lasting memories. Check **Room availability at One&Only Desaru Coast** and start planning your dream escape. For the best rates and a seamless booking process, consider **Booking One&Only Desaru Coast** through Traveloka. Book budget hotels in Johor and explore more incredible destinations. Easily book domestic and international flights at low prices to complement your stay.

All facilities in One&Only Desaru Coast

Lobby One&Only Desaru Coast
Lobby
Exterior One&Only Desaru Coast
Exterior
Others One&Only Desaru Coast
Others

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in One&Only Desaru Coast

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets.
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply.
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4

Additional Policy

Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at One&Only Desaru Coast
44
Another facilities in One&Only Desaru Coast
24-hour Receptionist

Frequently asked questions about One&Only Desaru Coast

What are available facilities at One&Only Desaru Coast?
There are top facilites at One&Only Desaru Coast such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at One&Only Desaru Coast?
The standard check-in time at One&Only Desaru Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of One&Only Desaru Coast?
One&Only Desaru Coast has a 5.0-star rating.
How many rooms are available at One&Only Desaru Coast?
One&Only Desaru Coast has 44.
Does One&Only Desaru Coast have parking?
Yes, One&Only Desaru Coast does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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One&Only Desaru Coast reviews and ratings

9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews One&Only Desaru Coast

Number of reviews per page
20
40
Top reviews
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service esp the sport club folks 👍
Amira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nil
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

For one of the most expensive resort in Desaru, everything should be ready even with no reservations. High tea at 3-5pm and when I requested for high tea at 4:45pm the server rejected the request saying they have finished serving high tea. Quite a shame for a luxury hotel. Been to others luxurious resorts and never get this kind of request turned down.
Read More
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Ember beach club the seafood is not fresh
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.
Read More
Shanghao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

We stayed two nights at One&Only Desaru Coast with our baby. The resort anticipated all our needs with a cot, changing table, sterilizer and bottle warmer. The room and food were impeccable. However, we were rather disappointed by the patchy service during breakfast. For two mornings, we had our orders forgotten. For the first morning’s order we had to ask twice before we were served. In the second breakfast our ordered dishes didn’t even come, and we gave up asking. Simple requests like baby cutlery and tissue paper took 10 minutes to arrive. For all the great service elsewhere in the resort, the breakfast service was just simply not up to standards for a resort of this calibre. All in all it could have been a perfect experience if not for the frustrating experience at breakfast.
Read More
Kenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

-
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Incredible service.
Sarinder
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing property. So peaceful and relaxing and food was on point every meal!
Jasper
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

The location is unique and private with access to beach at a stone’s throw away. While not fully on board option, the dining and experiences are well worth the value.
Ibrahim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great service. Beautiful escape
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Amazing property with some fantastic people and overall very good service. The engaged and present management team does a great job helping people grow, where necessary. Both restaurants are good, delivering on service, food and ambience. Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag. Looking forward to seeing the development over time.
Read More
Zhuoxin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Woan Huei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
Read More
Jenle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

good for leisure escape that love to stay at resort to enjoy the hotel facilities
Koh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent. But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Overpriced for what it is. The grounds is fine but
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 One&Only Desaru Coast

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews One&Only Desaru Coast

Number of reviews per page
20
40
Top reviews
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service esp the sport club folks 👍
Amira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nil
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

For one of the most expensive resort in Desaru, everything should be ready even with no reservations. High tea at 3-5pm and when I requested for high tea at 4:45pm the server rejected the request saying they have finished serving high tea. Quite a shame for a luxury hotel. Been to others luxurious resorts and never get this kind of request turned down.
Read More
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Ember beach club the seafood is not fresh
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.
Read More
Shanghao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

We stayed two nights at One&Only Desaru Coast with our baby. The resort anticipated all our needs with a cot, changing table, sterilizer and bottle warmer. The room and food were impeccable. However, we were rather disappointed by the patchy service during breakfast. For two mornings, we had our orders forgotten. For the first morning’s order we had to ask twice before we were served. In the second breakfast our ordered dishes didn’t even come, and we gave up asking. Simple requests like baby cutlery and tissue paper took 10 minutes to arrive. For all the great service elsewhere in the resort, the breakfast service was just simply not up to standards for a resort of this calibre. All in all it could have been a perfect experience if not for the frustrating experience at breakfast.
Read More
Kenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

-
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Incredible service.
Sarinder
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing property. So peaceful and relaxing and food was on point every meal!
Jasper
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

The location is unique and private with access to beach at a stone’s throw away. While not fully on board option, the dining and experiences are well worth the value.
Ibrahim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great service. Beautiful escape
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Amazing property with some fantastic people and overall very good service. The engaged and present management team does a great job helping people grow, where necessary. Both restaurants are good, delivering on service, food and ambience. Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag. Looking forward to seeing the development over time.
Read More
Zhuoxin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Woan Huei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
Read More
Jenle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

good for leisure escape that love to stay at resort to enjoy the hotel facilities
Koh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent. But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Overpriced for what it is. The grounds is fine but
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
Read More
Number of reviews per page
20
40