One&Only Desaru Coast

Resorts
9.0
/10
Exceptional
51 reviews

What Guests Say About Their Stay

Marc

10.0
/ 10
We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.

Sarinder

10.0
/ 10
We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.

Michelle

10.0
/ 10
Amazing property. So peaceful and relaxing and food was on point every meal!
In the Area
See Map
Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930

Main Facilities

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24-Hour Front Desk
One&Only Desaru Coast is located in area / city Desaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around One&Only Desaru Coast

Persiaran Damai, Desaru Coast, Bandar Panawar, Desaru, Kota Tinggi, Johor, Malaysia, 81930
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Lobby One&Only Desaru Coast
Exterior 2 One&Only Desaru Coast

Discover More About One&Only Desaru Coast

Discover the Ultimate Luxury at One&Only Desaru Coast

Welcome to One&Only Desaru Coast, a sanctuary of unparalleled luxury nestled along the pristine shores of Johor, Malaysia. This exquisite resort offers a breathtaking escape, blending sophisticated design with the natural beauty of its tropical surroundings. Whether you seek a romantic getaway, a family adventure, or a tranquil retreat, One&Only Desaru Coast promises an unforgettable experience, where every detail is meticulously crafted for your comfort and delight.

One&Only Desaru Coast Location

One&Only Desaru Coast is ideally situated in the Bandar Penawar district of Kota Tinggi, Johor, Malaysia. Located approximately 75 kilometers east of Johor Bahru, the state capital, and about 100 kilometers from Senai International Airport (JHB), the resort offers a serene escape from the urban bustle. The journey from the airport typically takes around 1.5 to 2 hours by car, depending on traffic conditions. Nestled along a stunning stretch of coastline, the resort boasts direct access to a pristine, white-sand beach, offering a tranquil and exclusive atmosphere perfect for relaxation and rejuvenation. The surrounding area is known for its lush tropical landscapes and the gentle rhythm of the South China Sea.

One&Only Desaru Coast Facilities & Services

Facilities for guests at One&Only Desaru Coast are designed to cater to every need, ensuring a seamless and luxurious stay.

  • Indulge in rejuvenating treatments at the world-class spa, offering a sanctuary of wellness and tranquility.
  • Take a refreshing dip in the resort's stunning swimming pools, including an adults-only infinity pool and a family-friendly pool.
  • Younger guests will delight in the KidsOnly Club, offering engaging activities and supervised fun.
  • Stay active at the state-of-the-art fitness center, equipped with modern exercise machines and offering personal training sessions.
  • Enjoy complimentary Wi-Fi throughout the resort, keeping you connected during your stay.
  • Complimentary parking is available for guests arriving by car.
  • The resort offers a complimentary shuttle service to select local points of interest, providing convenient access to explore the surrounding area.

One&Only Desaru Coast Room Types

Discover a range of exquisite accommodations designed to provide the utmost comfort and privacy. The room types of One&Only Desaru Coast include meticulously appointed suites and villas, each offering a unique perspective of the stunning surroundings.

  • Jalan Suite:

    These spacious suites offer a serene garden view and are non-smoking. They feature a luxurious bathtub for ultimate relaxation.
  • Bayu Suite:

    Overlooking the tranquil waters, the Bayu Suites provide breathtaking ocean views and are non-smoking. A relaxing bathtub is a key feature.
  • Vista Suite:

    Offering expansive ocean vistas, the Vista Suites are non-smoking and include a private bathtub.
  • Ocean Front Villa:

    These exclusive villas provide direct access to the beach and unparalleled ocean views. They are non-smoking and feature a private bathtub.
  • Beachfront Villa:

    Situated directly on the sand, these villas offer the ultimate in beachfront luxury, with stunning ocean views and a private bathtub. They are non-smoking.
  • One&Only Suite:

    The pinnacle of luxury, this expansive suite offers panoramic ocean views, a private plunge pool, and a lavish bathtub, all within a non-smoking environment.

One&Only Desaru Coast is not a pet-friendly property, and pets are not permitted on the premises.

One&Only Desaru Coast Dining & Restaurants

Embark on a culinary journey at One&Only Desaru Coast, where exceptional dining experiences await.

  • Ember:

    This signature restaurant offers a sophisticated dining experience with a focus on grilled specialties and contemporary cuisine. Estimated price per person: PHP 3,000 - PHP 5,000. Operating hours: Dinner, 6:00 PM - 10:30 PM.
  • Ambrosia:

    Enjoy exquisite Mediterranean-inspired dishes in a refined setting. Estimated price per person: PHP 2,500 - PHP 4,500. Operating hours: Lunch and Dinner, 12:00 PM - 10:00 PM.
  • The Lounge:

    A relaxed setting for light bites, afternoon tea, and evening cocktails with stunning views. Estimated price per person: PHP 1,000 - PHP 2,000. Operating hours: 11:00 AM - 11:00 PM.
  • Chill Bar:

    Overlooking the South China Sea, this stylish bar is the perfect spot to enjoy handcrafted cocktails and light snacks. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 4:00 PM - 12:00 AM.

One&Only Desaru Coast Nearby Attractions and Activities

Beyond the resort's luxurious offerings, the surrounding Kota Tinggi area provides a wealth of attractions and activities for exploration.

  • Desaru Fruit Farm:

    Discover a tropical paradise with a vast array of local fruits, enjoy farm tours, and sample fresh produce.
  • Tanjung Balau Beach:

    A picturesque stretch of coastline known for its natural beauty and opportunities for leisurely strolls.
  • Fisherman Museum:

    Learn about the rich maritime heritage of the region and the traditional fishing practices.
  • Ostrich Farm:

    Experience the unique opportunity to see and interact with these magnificent birds.
  • Adventure Waterpark Desaru Coast:

    A thrilling destination for families with a wide range of water slides and attractions.

If you are looking for other activities around One&Only Desaru Coast, check out the best deals on Traveloka: Recommended activities in Kota Tinggi!

How to Get to One&Only Desaru Coast from the Airport

Getting to One&Only Desaru Coast from Senai International Airport (JHB) is straightforward, with several convenient options available. The airport transfer service of One&Only Desaru Coast ensures a smooth transition to your luxurious accommodation.

  • Private Airport Transfer:

    The most convenient way to reach the resort is by pre-booking a private airport transfer. This service offers a seamless journey directly to your villa or suite. Estimated cost: PHP 4,000 - PHP 6,000. You can arrange this through the hotel or via airport transfer services.
  • Taxi/Ride-hailing Service:

    Metered taxis and ride-hailing services are readily available at Senai International Airport. The journey to One&Only Desaru Coast will take approximately 1.5 to 2 hours. Estimated cost: PHP 2,000 - PHP 3,500.
  • Rental Car:

    For those who prefer to explore at their own pace, renting a car at the airport is an excellent option. The drive to the resort is well-signposted. Rental costs vary depending on the vehicle type and duration.

For a hassle-free arrival, consider arranging your One&Only Desaru Coast airport transfer in advance.

Summary of Why You Should Choose to Stay at One&Only Desaru Coast

Choosing One&Only Desaru Coast for your next getaway promises an experience of unparalleled luxury, exceptional service, and breathtaking natural beauty.

  • Exquisite Accommodations:

    From spacious suites to private villas, each room offers sophisticated design and stunning views.
  • World-Class Amenities:

    Indulge in rejuvenating spa treatments, pristine swimming pools, and a dedicated kids' club.
  • Gourmet Dining:

    Savor diverse culinary delights at the resort's exceptional restaurants and bars.
  • Prime Beachfront Location:

    Enjoy direct access to a beautiful, secluded beach and the tranquil South China Sea.
  • Impeccable Service:

    Experience the renowned One&Only hospitality, where every need is anticipated and met with a smile.

Discover exceptional

Room availability at One&Only Desaru Coast

and plan your dream vacation.

Booking One&Only Desaru Coast

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All facilities in One&Only Desaru Coast

Lobby One&Only Desaru Coast
Lobby
Exterior One&Only Desaru Coast
Exterior
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Others

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in One&Only Desaru Coast

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets.
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply.
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4

Additional Policy

Extra Bed, Extra Person charges, and Baby Cot shall be requested upon check-in or contact property. Maximum 1 child below 6 years old per room is allow.
Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old sharing a room with parents on existing bed stay and dine free of charge based on Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.
Ember Beach Club will fully reopen from Thursday 23 March. The restaurant, pools and beach will resume all services thereafter as well. Guests are welcome to swim in the ocean and enjoy thrilling watersports once again.
A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid the the resort directly. Rates excluded beverages and are subject to 6% SST per person: New Year's Eve Dinner 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at One&Only Desaru Coast
44
Another facilities in One&Only Desaru Coast
24-hour Receptionist

Frequently asked question in One&Only Desaru Coast

What are available facilities at One&Only Desaru Coast?
There are top facilites at One&Only Desaru Coast such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at One&Only Desaru Coast?
The standard check-in time at One&Only Desaru Coast is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of One&Only Desaru Coast?
One&Only Desaru Coast is a 5.0-star hotel.
How many rooms are available at One&Only Desaru Coast?
One&Only Desaru Coast has 44 rooms in total.
Does One&Only Desaru Coast provide parking?
Yes, One&Only Desaru Coast provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in One&Only Desaru Coast

9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Desaru Coast

Number of reviews per page
20
40
Top reviews
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service esp the sport club folks 👍
Amira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nil
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

For one of the most expensive resort in Desaru, everything should be ready even with no reservations. High tea at 3-5pm and when I requested for high tea at 4:45pm the server rejected the request saying they have finished serving high tea. Quite a shame for a luxury hotel. Been to others luxurious resorts and never get this kind of request turned down.
Read More
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Ember beach club the seafood is not fresh
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.
Read More
Shanghao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

We stayed two nights at One&Only Desaru Coast with our baby. The resort anticipated all our needs with a cot, changing table, sterilizer and bottle warmer. The room and food were impeccable. However, we were rather disappointed by the patchy service during breakfast. For two mornings, we had our orders forgotten. For the first morning’s order we had to ask twice before we were served. In the second breakfast our ordered dishes didn’t even come, and we gave up asking. Simple requests like baby cutlery and tissue paper took 10 minutes to arrive. For all the great service elsewhere in the resort, the breakfast service was just simply not up to standards for a resort of this calibre. All in all it could have been a perfect experience if not for the frustrating experience at breakfast.
Read More
Kenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

-
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Incredible service.
Sarinder
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing property. So peaceful and relaxing and food was on point every meal!
Jasper
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The location is unique and private with access to beach at a stone’s throw away. While not fully on board option, the dining and experiences are well worth the value.
Ibrahim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great service. Beautiful escape
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Amazing property with some fantastic people and overall very good service. The engaged and present management team does a great job helping people grow, where necessary. Both restaurants are good, delivering on service, food and ambience. Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag. Looking forward to seeing the development over time.
Read More
Zhuoxin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Woan Huei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
Read More
Jenle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

good for leisure escape that love to stay at resort to enjoy the hotel facilities
Koh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent. But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Overpriced for what it is. The grounds is fine but
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 One&Only Desaru Coast

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews One&Only Desaru Coast

Number of reviews per page
20
40
Top reviews
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service esp the sport club folks 👍
Amira
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nil
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

For one of the most expensive resort in Desaru, everything should be ready even with no reservations. High tea at 3-5pm and when I requested for high tea at 4:45pm the server rejected the request saying they have finished serving high tea. Quite a shame for a luxury hotel. Been to others luxurious resorts and never get this kind of request turned down.
Read More
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Ember beach club the seafood is not fresh
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.
Read More
Shanghao
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

We stayed two nights at One&Only Desaru Coast with our baby. The resort anticipated all our needs with a cot, changing table, sterilizer and bottle warmer. The room and food were impeccable. However, we were rather disappointed by the patchy service during breakfast. For two mornings, we had our orders forgotten. For the first morning’s order we had to ask twice before we were served. In the second breakfast our ordered dishes didn’t even come, and we gave up asking. Simple requests like baby cutlery and tissue paper took 10 minutes to arrive. For all the great service elsewhere in the resort, the breakfast service was just simply not up to standards for a resort of this calibre. All in all it could have been a perfect experience if not for the frustrating experience at breakfast.
Read More
Kenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

-
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Incredible service.
Sarinder
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had an incredibly private and relaxing time at One & Only Desaru Coast. Cannot recommend this resort enough. Will certainly be back.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing property. So peaceful and relaxing and food was on point every meal!
Jasper
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The location is unique and private with access to beach at a stone’s throw away. While not fully on board option, the dining and experiences are well worth the value.
Ibrahim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Great service. Beautiful escape
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Absolutely amazing hotel and service. We were especially pleasantly surprised how child friendly the property was.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Amazing property with some fantastic people and overall very good service. The engaged and present management team does a great job helping people grow, where necessary. Both restaurants are good, delivering on service, food and ambience. Personally I would like to see Hoshi deliver “a bit more”, move from good to outstanding, also to match the price tag. Looking forward to seeing the development over time.
Read More
Zhuoxin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Our stay was lovely. The resort is very kid friendly and our kids had a very enjoyable time. :)
Woan Huei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Had a memorable 3D2N stay with my family in One&Only. The room is well equipped with everything you would need for a perfect staycation; a spacious bathroom, bath bomb for a relaxing soaking, tea in a variety choices and Nespresso coffee machine. Balcony with a long couch is a plus for family chilling session. A short walking to the private beach where you could enjoy the sunrise. The Resort Manager, Mr Rahman is attentive and graceful in accepting feedback. Definitely will come back for another stay.
Read More
Jenle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

good for leisure escape that love to stay at resort to enjoy the hotel facilities
Koh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

The resort is nice but the food at the hotel is overpriced for example a plate of chicken rice will cost you about RM115. Overall the experience is nice and the staff were very friendly and helpful. In addition, the sports club facilities ie tennis and other varieties of sports are excellent. But during this monsoon period ie in December, there’s nothing much you can do at the beach. So try to avoid this period if you can.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Overpriced for what it is. The grounds is fine but
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

This happens to be the 4th One&Only resort that I’ve stayed at; therefore there are certain expectations are required to be met. This is an excellent 5 Star Resort without any doubt but hasn’t quite succeeded in living up to the One&Only brand, unfortunately. Parking my vehicle was not an issue but lugging my baggage up a flight of stairs from the carpark to the lobby without any help was not very pleasant. I was only brought to my villa for check-in after I waiting in the lobby from 3.15pm to 4.15pm. Even then, I had to make a fuss before one of the staff attended to me. I was flabbergasted that coffee and tea was served without a sugar bowl or a milk jug during breakfast. I had to remind a member of the staff and by the time the milk and sugar arrived, I was about to finish my breakfast. Great attention to detail when it comes to amenities and presentation and I wouldn’t expect any less from The One&Only must say that all the staff are very well mannered, polite and helpful
Read More
Number of reviews per page
20
40