The 5 Elements Hotel

Hotels
Preferred Partner Plus
Finding rooms for you...
8.2
/10
Very Good
1,463 reviews

What Guests Say About Their Stay

MIKE

10.0
/ 10
If you like to save time to find good food, this 5th element hotel is the best for chinatown area. Even though it's an old hotel, they maintain it so well that hot water, bed, and everything works properly and is clean.

Lyanne S.

8.5
/ 10
The 2nd time staying at The 5 Elements Hotel, easy transportation, many culinary, spacious clean rooms, cool AC, spacious hotel lobby. Every time you go to KL, it's in The 5 Elements only
See original

Lina C.

8.5
/ 10
The closest hotel to any destination. Places to eat close to the hotel. Cleanliness is also maintained. I often recommend to friends who travel to Kl.
See original

allen l.

9.7
/ 10
Fantastic hotel in the heart of Chinatown clean and comfortable with good breakfast.

Tjong

8.5
/ 10
Ac cold. friendly reseption. good breakfast
See original
In the Area
See Map
Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
The 5 Elements Hotel is located in area / city Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around The 5 Elements Hotel

Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000
Discover More Places
Lobby The 5 Elements Hotel
Lobby 2 The 5 Elements Hotel

Discover More About The 5 Elements Hotel

The 5 Elements Hotel: Your Gateway to Kuala Lumpur's Charms

Planning a trip to Kuala Lumpur and looking for a comfortable and convenient base? The 5 Elements Hotel offers a fantastic option for Australian travelers seeking a blend of modern amenities and a prime location. Whether you're here for business or leisure, this hotel aims to provide a memorable stay, putting you right in the heart of Malaysia's vibrant capital. With its focus on guest comfort and accessibility, The 5 Elements Hotel is well-positioned to be your home away from home. Rates at The 5 Elements Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The 5 Elements Hotel

The 5 Elements Hotel is situated in the bustling heart of Kuala Lumpur, specifically in the Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000 area. This central location means you're never too far from the action. It's conveniently located approximately 5 kilometers from the city center, making it easily accessible for exploring the main attractions. For those relying on public transport, the nearest train station is just a short walk away, providing seamless connections to the wider city network, including links to airport transit. The surrounding neighborhood is a lively mix, offering a vibrant atmosphere with numerous local cafes and eateries, perfect for experiencing the city's dynamic culture. You'll find yourself within easy reach of iconic landmarks and bustling commercial hubs, making it an ideal starting point for your Kuala Lumpur adventures.

Guest Facilities and Services at The 5 Elements Hotel

Guest facilities at The 5 Elements Hotel are designed to cater to the needs of modern travelers, ensuring a comfortable and hassle-free stay. You can expect essential amenities such as reliable free Wi-Fi throughout the property, perfect for staying connected. For those who enjoy starting their day with a good meal, the hotel often provides breakfast options, and the availability of great coffee is usually a highlight, catering to those who appreciate a strong start to their day, much like the café culture back home. A 24-hour front desk is on hand to assist with any queries or requests, offering peace of mind at any hour. Secure luggage storage is also typically available, allowing you to explore the city freely before check-in or after check-out. While specific details on fitness centers or other recreational facilities can vary, the focus is generally on providing a clean, comfortable, and functional environment for all guests.

Room Information and Stay Experience at The 5 Elements Hotel

The 5 Elements Hotel offers a range of rooms designed to provide a restful and comfortable experience. The variety of available rooms ensures that whether you're traveling solo, as a couple, or with family, you can find accommodation that suits your needs. Room types of The 5 Elements Hotel are typically appointed with your comfort in mind, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. Clean and well-maintained bathrooms are a standard, contributing to a refreshing and relaxing stay. While specific room names and exact dimensions are best confirmed directly, the emphasis is on providing a clean, modern, and inviting space for guests to unwind after a day of exploring Kuala Lumpur.

Recommended Nearby Dining and Cafes around The 5 Elements Hotel

Kuala Lumpur is a food lover's paradise, and The 5 Elements Hotel places you in a prime position to explore its culinary delights. The neighborhood surrounding the hotel is dotted with a fantastic array of dining options, from bustling local markets offering authentic Malaysian street food to charming cafes perfect for a leisurely brunch. You'll find plenty of spots to enjoy a great cup of coffee, and many establishments offer delicious breakfast choices that might remind you of home, or provide an exciting taste of local flavors. Whether you're craving a hearty meal or a light snack, the area around The 5 Elements Hotel is sure to satisfy your appetite.

Popular Attractions and Activities near The 5 Elements Hotel

Kuala Lumpur is a city brimming with attractions, and The 5 Elements Hotel serves as an excellent base for exploring them. Here are some popular spots you might consider visiting: * Petronas Twin Towers: An iconic symbol of Kuala Lumpur, these magnificent towers offer breathtaking views and a unique architectural experience. * Batu Caves: A significant Hindu shrine set within a limestone hill, featuring a giant golden statue and a challenging climb up its many steps. * Merdeka Square: The historic heart of Kuala Lumpur, where Malaysia's independence was declared, surrounded by colonial-era buildings. * Central Market (Pasar Seni): A vibrant hub for local arts, crafts, and souvenirs, offering a great opportunity to immerse yourself in Malaysian culture. * KL Tower (Menara Kuala Lumpur): Offering panoramic views of the city, this tower is another must-visit for its stunning vistas, especially at sunset. If you are looking for other activities around The 5 Elements Hotel, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to The 5 Elements Hotel from the Airport

Getting to The 5 Elements Hotel from Kuala Lumpur International Airport (KLIA) is straightforward, with several convenient transportation options available. For those seeking efficiency, the airport link train provides a quick and direct route towards the city center, from where you can easily connect to the nearest station to the hotel. Alternatively, airport shuttle buses offer a cost-effective way to reach various points in the city. For door-to-door convenience, public metered taxis are readily available at the airport, or you can opt for a rideshare service. Planning your journey in advance can help ensure a smooth arrival. The Airport transfer service options are designed to suit different preferences and budgets, making the The 5 Elements Hotel airport transfer a stress-free part of your travel.

Summary of Why You Should Choose The 5 Elements Hotel

The 5 Elements Hotel stands out as a compelling choice for Australian travelers heading to Kuala Lumpur. Its prime location offers excellent accessibility to public transport and the city's vibrant attractions. Combined with a commitment to guest comfort, including well-appointed rooms and essential amenities, it provides a reliable and enjoyable stay. The friendly service and convenient facilities aim to make your trip as smooth as possible. Here’s a quick summary of why The 5 Elements Hotel is a great pick:
  • Excellent central location for exploring Kuala Lumpur.
  • Comfortable and clean room environments with effective climate control.
  • Convenient access to dining, cafes, and local experiences.
  • Helpful 24-hour front desk and essential guest services.
Ready to experience Kuala Lumpur? You can easily Book budget hotels in Kuala Lumpur and secure your stay at The 5 Elements Hotel. Don't forget to Easily book domestic and international flights at low prices for your journey!

All facilities in The 5 Elements Hotel

Swimming Pool The 5 Elements Hotel
Swimming Pool
Functional Hall The 5 Elements Hotel
Functional Hall
Common Space The 5 Elements Hotel
Common Space
Lobby The 5 Elements Hotel
Lobby
Accommodation Services The 5 Elements Hotel
Accommodation Services

In-room Facilities

  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Shops

General

  • AC
  • Banquet
  • Connecting rooms

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The 5 Elements Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Deposit is collected upon check-in and refundable upon check-out. Tourism tax of RM10 per room per night is also collected upon check-in for foreign travellers. Rollaway/extra beds are available for MYR 75 per night.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The 5 Elements Hotel
104
Number of floors in The 5 Elements Hotel
15
Another facilities in The 5 Elements Hotel
Desk, In-room safe, Refrigerator, Shower, TV

Frequently asked questions about The 5 Elements Hotel

What are available facilities at The 5 Elements Hotel?
There are top facilites at The 5 Elements Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The 5 Elements Hotel?
The standard check-in time at The 5 Elements Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The 5 Elements Hotel provide breakfast?
Yes, The 5 Elements Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The 5 Elements Hotel?
The 5 Elements Hotel has a 3.0-star rating.
How many floors does The 5 Elements Hotel have?
The 5 Elements Hotel has 15.
See All

The 5 Elements Hotel reviews and ratings

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (943)
Other sources (520)
8.5
Very Good
From 943 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel
All
Bedroom (16)
Surroundings (15)
Room Space (15)
Staff Friendliness (13)
Hotel Area (13)
Taste (13)
Check-in/out Time (12)
Variety (12)
Accessibility (11)
Distance to City Center (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The 5 Elements Hotel

Number of reviews per page
20
40
Customer reviews
Rizal g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice hotel with a strategic place.
Find this review helpful?
Profile Picture
MIKE
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
If you like to save time to find good food, this 5th element hotel is the best for chinatown area. Even though it's an old hotel, they maintain it so well that hot water, bed, and everything works properly and is clean.
Find this review helpful?
A***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I used to stay here several times and found the hotel nice and comfortable. However, now the facilities have diminished, and the food is bland.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Room is big and quite clean, close to so many restaurants.
Find this review helpful?
lyana
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
5element used to be very clean. Now, the rooms are dusty, the carpets smell, and the mattresses smell bad. It looks like they've had a thin mattress topped off the old mattresses. Please note that the mattresses are no longer fit for use, and the carpets are extremely dirty.
Translated by Google Icon
See original
1 people find it helpful
Tantra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Good service and the view is wonderful.
2 people find it helpful
Tantra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Good location near TRX and Pavilion
Find this review helpful?
sismantolim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The hotel is quite close to Pudu Raya Station, the hotel is quite clean, the check-in staff are friendly and communicative, the breakfast is quite good. The location is close to Petaling Street.
Translated by Google Icon
See original
+5
1 people find it helpful
henny
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is very helpful, the rooms are clean, close to the Pasar Seni MRT, there are lots of food around the hotel
Translated by Google Icon
See original
1 people find it helpful
Y***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 38 week(s) ago
dirty carpet floor ... ......
Translated by Google Icon
See original
1 people find it helpful
Henrica J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 39 week(s) ago
asking toothbrush coz there is none as standard/usual , need 1,5 hours (already follow up 3 times)
Find this review helpful?
Profile Picture
LIUNG S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.
Translated by Google Icon
See original
1 people find it helpful
taik a. t.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Chinatown has lots of delicious and affordable food and lots of souvenirs.
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 46 week(s) ago
The reception was friendly, the lady at reception was kind and willing to help.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management
Translated by Google Icon
See original
Rudi S. W.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 57 week(s) ago
there are very little selection of food
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.
J***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 63 week(s) ago
The staff is amazing. 🤗 the hotel itself has seen better times.
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!
a***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 67 week(s) ago
standard breakfast.according to the price
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!
Translated by Google Icon
See original
Bernard
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!
Translated by Google Icon
See original
taik a. t.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 69 week(s) ago
Not bad for a big family, the important thing is it's close to Chinatown
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!
Translated by Google Icon
See original
Ziva J.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful—very friendly, helpful, and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL, and it's my favourite! I will definitely come again!
Read More
2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon! Best regards, The 5 Elements Team
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The 5 Elements Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (943)
Other sources (520)
8.5
Very Good
From 943 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel
All
Bedroom (16)
Surroundings (15)
Room Space (15)
Staff Friendliness (13)
Hotel Area (13)
Taste (13)
Check-in/out Time (12)
Variety (12)
Accessibility (11)
Distance to City Center (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The 5 Elements Hotel

Number of reviews per page
20
40
Customer reviews
Rizal g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Nice hotel with a strategic place.
Find this review helpful?
Profile Picture
MIKE
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
If you like to save time to find good food, this 5th element hotel is the best for chinatown area. Even though it's an old hotel, they maintain it so well that hot water, bed, and everything works properly and is clean.
Find this review helpful?
A***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I used to stay here several times and found the hotel nice and comfortable. However, now the facilities have diminished, and the food is bland.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Room is big and quite clean, close to so many restaurants.
Find this review helpful?
lyana
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
5element used to be very clean. Now, the rooms are dusty, the carpets smell, and the mattresses smell bad. It looks like they've had a thin mattress topped off the old mattresses. Please note that the mattresses are no longer fit for use, and the carpets are extremely dirty.
Translated by Google Icon
See original
1 people find it helpful
Tantra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Good service and the view is wonderful.
2 people find it helpful
Tantra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Good location near TRX and Pavilion
Find this review helpful?
sismantolim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The hotel is quite close to Pudu Raya Station, the hotel is quite clean, the check-in staff are friendly and communicative, the breakfast is quite good. The location is close to Petaling Street.
Translated by Google Icon
See original
+5
1 people find it helpful
henny
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is very helpful, the rooms are clean, close to the Pasar Seni MRT, there are lots of food around the hotel
Translated by Google Icon
See original
1 people find it helpful
Y***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 38 week(s) ago
dirty carpet floor ... ......
Translated by Google Icon
See original
1 people find it helpful
Henrica J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 39 week(s) ago
asking toothbrush coz there is none as standard/usual , need 1,5 hours (already follow up 3 times)
Find this review helpful?
Profile Picture
LIUNG S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.
Translated by Google Icon
See original
1 people find it helpful
taik a. t.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Chinatown has lots of delicious and affordable food and lots of souvenirs.
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 46 week(s) ago
The reception was friendly, the lady at reception was kind and willing to help.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management
Translated by Google Icon
See original
Rudi S. W.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 57 week(s) ago
there are very little selection of food
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.
J***s
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 63 week(s) ago
The staff is amazing. 🤗 the hotel itself has seen better times.
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!
a***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 67 week(s) ago
standard breakfast.according to the price
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!
Translated by Google Icon
See original
Bernard
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Oct 2025
Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!
Translated by Google Icon
See original
taik a. t.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 69 week(s) ago
Not bad for a big family, the important thing is it's close to Chinatown
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!
Translated by Google Icon
See original
Ziva J.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful—very friendly, helpful, and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL, and it's my favourite! I will definitely come again!
Read More
2 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon! Best regards, The 5 Elements Team
Number of reviews per page
20
40