Does The Journey Hotel have parking?

Yes, The Journey Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about The Journey Hotel?

Traveloka users who have stayed at The Journey Hotel have praised its Cleanliness, Location, Service and Facilites.

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The Journey Hotel

Name: The Journey Hotel
Address: 60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050, 60-60A Transfer Road,, Penang, 10050, Malaysia
Rating: 8.9

Hotels

8.9

/10

Very Good

35 reviews

What Guests Say About Their Stay

Theresia H. A.

9.4

/ 10

The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.

margaret d. d.

9.7

/ 10

Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.

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M***d

9.4

/ 10

Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.

Nadiah T. Z.

8.8

/ 10

Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️

In the Area

See Map

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Jour'ney Hotel Staying at The Journey Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Journey Hotel

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What's around The Journey Hotel

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

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Discover More About The Journey Hotel

Welcome to The Journey Hotel, your perfect base for exploring the vibrant island of Penang. Whether you're here for a relaxing getaway or an exciting adventure, The Journey Hotel offers comfort, convenience, and a truly memorable stay. Room rates at The Journey Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Journey Hotel Location

Nestled in the heart of George Town, Penang, The Journey Hotel is perfectly situated to immerse you in the island's rich culture and history. Located at 60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050, the hotel is just a short 20-minute drive from the Penang International Airport and a mere 10-minute walk from the Komtar Bus Terminal, making it incredibly accessible. The surrounding area buzzes with a vibrant café culture, bustling street art alleys, and the famous weekend markets, offering endless opportunities for exploration right at your doorstep.

The Journey Hotel Facilities & Services

Facilities for guests at The Journey Hotel are designed to ensure a comfortable and enjoyable experience for everyone.

A sparkling outdoor swimming pool, perfect for a refreshing dip after a day of sightseeing. Open daily from 8:00 AM to 8:00 PM.
A well-equipped fitness centre to keep up with your workout routine. Available 24/7.
Complimentary Wi-Fi throughout the hotel, keeping you connected.
On-site parking is available for guests, with secure parking options at AUD $15 per day.
A dedicated concierge service to assist with tour bookings and local recommendations.
A business centre with printing and fax facilities for our corporate travellers.
Family-friendly amenities, including cribs available upon request.

The Journey Hotel Room Types

Discover a range of inviting accommodations with the diverse room types of The Journey Hotel, each designed to provide a peaceful sanctuary after your explorations.

Deluxe Room:
Offering city views, these non-smoking rooms are perfect for solo travellers or couples. Features a comfortable queen-sized bed and a private bathroom with a shower.
Superior Room:
With a choice of king or twin beds, these non-smoking rooms provide a relaxing park view. Includes a modern en-suite bathroom with a bathtub.
Executive Suite:
A spacious option for those seeking extra comfort, these non-smoking suites boast panoramic city views. Features a separate living area, a king-sized bed, and a luxurious bathroom with a bathtub.
Family Room:
Ideal for families, these non-smoking rooms offer ample space with one king-sized bed and two single beds. Enjoy a partial sea view and a bathroom equipped with a bathtub.

All rooms at The Journey Hotel are strictly non-smoking. While we do not currently offer pet-friendly rooms, we are happy to assist with local pet boarding recommendations.

The Journey Hotel Dining & Restaurants

Savour a delightful culinary journey at The Journey Hotel's dining venues, offering a taste of local and international flavours.

The Heritage Café:
Start your day with an artisanal breakfast buffet featuring local delicacies and international favourites. Open daily from 7:00 AM to 10:30 AM. Estimated price per person for breakfast is AUD $20.
The Spice Garden Restaurant:
Indulge in authentic Malaysian cuisine with a modern twist. Open for lunch from 12:00 PM to 2:30 PM and dinner from 6:30 PM to 10:00 PM. Estimated price per person for dinner is AUD $45.
The Sky Lounge:
Unwind with a refreshing cocktail or a light snack at our rooftop bar, offering stunning panoramic views of George Town. Open daily from 5:00 PM to 12:00 AM.

The Journey Hotel Nearby Attractions and Activities

Immerse yourself in the vibrant culture and history of Penang with these exciting attractions located near The Journey Hotel.

Penang Street Art:
Wander through the charming streets of George Town and discover captivating murals by local and international artists.
Kek Lok Si Temple:
Visit one of the largest and most beautiful Buddhist temples in Southeast Asia, a truly awe-inspiring spiritual site.
Penang Hill:
Take a funicular train ride to the summit for breathtaking views of the island and a cooler climate.
Clan Jetties:
Explore the unique waterfront villages, offering a glimpse into the traditional life of Chinese immigrants.
Little India:
Experience the vibrant sights, sounds, and smells of Penang's bustling Indian quarter, filled with colourful shops and authentic eateries.

If you are looking for other activities around The Journey Hotel, check out the best deals on Traveloka: Recommended activities in Penang!

How to Get to The Journey Hotel from the Airport

Getting to The Journey Hotel is straightforward, with several convenient options available. The airport transfer service of The Journey Hotel can be arranged for a seamless arrival. Here's how to get to The Journey Hotel:

Airport Taxi:
Metered taxis are readily available at the airport. The journey to The Journey Hotel typically takes around 20-30 minutes and costs approximately AUD $25-$35.
Ride-hailing Service:
You can book a ride-hailing service through your preferred app. This is a convenient and often cost-effective option, with fares similar to taxis.
Hotel Private Transfer:
For ultimate convenience and comfort, you can pre-book a private airport transfer directly with The Journey Hotel. Contact the hotel in advance for pricing and booking details. This is a great option if you're looking for dedicated airport transfer services.
Public Bus:
Several public bus routes connect the airport to George Town. This is the most budget-friendly option, though it may take longer and require a short walk or taxi ride from the bus stop to the hotel.

Summary of Why You Should Choose to Stay at The Journey Hotel

Choosing The Journey Hotel means opting for a blend of comfort, convenience, and authentic Penang experiences. With excellent Room availability at The Journey Hotel, you're sure to find the perfect fit for your needs. Booking The Journey Hotel is simple and rewarding, especially when you take advantage of special offers.

Prime location in the heart of George Town, offering easy access to attractions and dining.
Comfortable and well-appointed rooms catering to various traveller needs.
Excellent on-site facilities including a swimming pool and fitness centre.
Friendly and professional service to ensure a pleasant stay.
Great value for money, especially with new user promotions.

Book your stay at The Journey Hotel today and embark on an unforgettable Penang adventure! For more options, you can Book budget hotels in Penang and Easily book domestic and international flights at low prices through Traveloka.

All facilities in The Journey Hotel

Lobby

Exterior

Nearby Facilities

ATM/Banking
Grocery
Laundry
Shops
Supermarket

General

AC
Non-smoking room
Smoke-free

In-room Facilities

Hairdryer
Shower
TV

Public Facilities

Parking
Elevator

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Journey Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Taxes: Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
The guest is required to contact property to confirm on the check-in time/ estimated time of arrival at least 1 day prior to the arrival date or check-in time. Property contact: +604 226 2266

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Journey Hotel	49
Number of floors in The Journey Hotel	2
Another facilities in The Journey Hotel	ATM/Banking, Grocery, Laundry, Shops, Supermarket

Frequently asked questions about The Journey Hotel

What are available facilities at The Journey Hotel?

There are top facilites at The Journey Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Journey Hotel?

The standard check-in time at The Journey Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The Journey Hotel?

The Journey Hotel has a 3.0-star rating.

How many floors does The Journey Hotel have?

The Journey Hotel has 2.

How many rooms are available at The Journey Hotel?

The Journey Hotel has 49.

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The Journey Hotel reviews and ratings

Overall Ratings & Reviews The Journey Hotel

Traveloka (35)

8.9

Very Good

From 35 reviews

Provided by travellers on

Cleanliness

9.3

Room Comfort

9.0

Meal

8.5

Location

9.2

Service and Facilites

9.1

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Traveller Reviews The Journey Hotel

Number of reviews per page

Customer reviews

N***a

Medical

8.3

/10

Reviewed 24 week(s) ago

No water, the wall is so thin. U can hear footsteps from your room

1 people find it helpful

Accommodation's Reply

30 Dec 2025

Thank you for your feedback. We apologize for the inconvenience you experienced regarding the thin walls. Regarding the water, we provide a dispenser system to help reduce single-use plastic and support our environmental initiatives. Your comments are valuable, and we will continue to review ways to improve the comfort of our guests. We hope to welcome you again and provide a better experience in the future.

M***a

Medical

9.1

/10

Reviewed 27 week(s) ago

The hotel staff is friendly, the location is strategic, there are lots of foods around the hotel to try, the room is very clean.

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Accommodation's Reply

30 Dec 2025

Thank you for your review! We are delighted to hear that you enjoyed our friendly staff, convenient location, and clean rooms. We are also glad you liked the variety of dining options around the hotel. We hope to welcome you back on your next stay.

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Ivo S.

Medical

9.7

/10

Reviewed 34 week(s) ago

Safe & strategic location, near many kinds of restaurants, the room is comfortable and quite spacious. Thanks.

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Accommodation's Reply

30 Oct 2025

Dear Ivo, thank you for your kind review! We’re glad to know you enjoyed our convenient location and comfortable room. We truly appreciate your feedback and look forward to welcoming you again soon.

I***N

Leisure

8.2

/10

Reviewed 47 week(s) ago

Hotel room a little bit small but comfortable but need upgrade to smart TV / google TV for better entertainment. Water dispenser provided. Location not the best but still in walking distance to kimberly food night market.

1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you for your kind feedback. We’re glad to hear that you found the room comfortable and appreciated the water dispenser. We’ve also taken note of your suggestion regarding the smart TV/Google TV upgrade and will keep it in consideration for future improvements. While our location may not be central, we’re happy it was still convenient for you to explore the nearby Kimberly Food Night Market. We truly appreciate your stay with us and hope to welcome you again soon.

Theresia H. A.

Leisure

9.4

/10

Reviewed 79 week(s) ago

5 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, strategic location, and the friendliness of our team. It was our pleasure to assist with your luggage during the flight delay, and we truly appreciate your kind recommendation. We look forward to welcoming you back to The Journey Hotel on your next visit!

r***o

Leisure

9.4

/10

Reviewed 83 week(s) ago

The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.

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Accommodation's Reply

22 Aug 2025

Thank you for your positive review. We're pleased to hear that our staff were friendly and helpful, whether providing information about Penang tourism or troubleshooting your bathroom issues. Your feedback means a lot to us, and we look forward to welcoming you back to The Journey Hotel.

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Mohamad F.

Business

9.4

/10

Reviewed 90 week(s) ago

Awesome!! A hotel that many must like

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1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and hope The Journey Hotel continues to be a favorite choice for many guests. See you again on your next visit!

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H***i

7.8

/10

Reviewed 101 week(s) ago

the room is clean.. the sound is quite loud when the door is closed..

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Accommodation's Reply

12 Jul 2024

Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.

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E***a

9.4

/10

Reviewed 102 week(s) ago

Location near to fu er dai. Good room and services.

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Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again

margaret d. d.

Medical

9.7

/10

Reviewed 103 week(s) ago

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Accommodation's Reply

22 Jun 2024

Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!

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M***d

Business

9.4

/10

Reviewed 103 week(s) ago

3 people find it helpful

Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review. We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging. We'd love to see you back soon, so don't be a stranger. Thank you again!

Maya S. D.

6.0

/10

Reviewed 128 week(s) ago

Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.

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3 people find it helpful

NURUL I. S.

9.7

/10

Reviewed 159 week(s) ago

The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.

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Nadiah T. Z.

8.8

/10

Reviewed 164 week(s) ago

2 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Rostam A. A.

9.1

/10

Reviewed 167 week(s) ago

The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.

1 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Thoo Fook Onn

8.8

/10

Reviewed 169 week(s) ago

Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.

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Azhar

9.7

/10

Reviewed 171 week(s) ago

Will stay again here. Very clean and cozy.

3 people find it helpful

Ananda T.

8.5

/10

Reviewed 186 week(s) ago

The hotel is clean and the staff is helpful and friendly.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.

Johnathan H. T.

8.8

/10

Reviewed 186 week(s) ago

Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

MINA HASJIM MINA HASJIM

9.7

/10

Reviewed 195 week(s) ago

100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .

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5 people find it helpful

Accommodation's Reply

05 Oct 2022

Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.