Does The Journey Hotel provide parking?

Yes, The Journey Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Journey Hotel?

The Journey Hotel is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

The Journey Hotel

Name: The Journey Hotel
Address: 60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050, 60-60A Transfer Road,, Penang, 10050, Malaysia
Rating: 8.9

Hotels

8.9

/10

Very Good

35 reviews

What Guests Say About Their Stay

Theresia H. A.

9.4

/ 10

The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.

margaret d. d.

9.7

/ 10

Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.

See original

M***d

9.4

/ 10

Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.

Nadiah T. Z.

8.8

/ 10

Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️

In the Area

See Map

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Jour'ney Hotel Staying at The Journey Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Journey Hotel

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around The Journey Hotel

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Discover More Places

Discover More About The Journey Hotel

Welcome to The Journey Hotel, your perfect gateway to the vibrant island of Penang, Malaysia. We are delighted to offer a memorable and comfortable stay, whether you're here for business or leisure. Room rates at The Journey Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Journey Hotel Location

Nestled in the heart of George Town, Penang, The Journey Hotel is conveniently situated at 60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050. This prime location places you just a short drive from the bustling city center, approximately 18 kilometers from Penang International Airport, and easily accessible via major roadways. The atmosphere surrounding The Journey Hotel is one of vibrant cultural immersion, with the hotel being close to a lively heritage district, perfect for exploring on foot. You'll find yourself within easy reach of charming cafes, historical temples, and the iconic street art that George Town is famous for.

The Journey Hotel Facilities & Services

Facilities for guests at The Journey Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 8:00 AM to 8:00 PM. No additional fees apply.
Fitness Center:
Stay active in our well-equipped fitness center, available from 6:00 AM to 10:00 PM. Complimentary for all guests.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our spa, open from 10:00 AM to 9:00 PM. Prices for treatments start from PHP 1,500.
Business Center:
For our business travelers, a fully equipped business center is available from 9:00 AM to 6:00 PM. Printing and copying services are available at a nominal fee.
Complimentary Wi-Fi:
Stay connected with free high-speed Wi-Fi available throughout the hotel.
Concierge Services:
Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any other requests.
On-site Parking:
We offer free parking space for guests who are traveling by car.
Children's Play Area:
A dedicated play area for younger guests, ensuring fun for the whole family.

The Journey Hotel Room Types

Discover a variety of room types of The Journey Hotel, each thoughtfully designed to provide a comfortable and relaxing sanctuary. Whether you're traveling solo, as a couple, or with family, we have the perfect accommodation for you.

Deluxe Room:
Available with a City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
Superior Room:
Offering comfortable amenities and a pleasant ambiance. Available with City View. Non-smoking rooms are standard.
Executive Suite:
A spacious option with enhanced amenities and a City View. Features a separate living area and a bathtub. Non-smoking.
Family Suite:
Ideal for families, these suites offer ample space and comfort, often with a Garden View. Some rooms include a bathtub. Non-smoking.

The Journey Hotel is a pet-friendly establishment. For guests bringing their furry companions, please note that specific pet-friendly rooms are available. An additional cleaning fee of PHP 800 per pet, per stay, will apply.

The Journey Hotel Dining & Restaurants

Savor a delightful culinary journey at The Journey Hotel, where our dining venues offer a taste of local and international flavors. Our on-site restaurants and bars are ready to tantalize your taste buds.

The Spice Garden:
Our main restaurant, offering a lavish breakfast buffet from 6:30 AM to 10:00 AM, and an authentic local Malaysian dinner buffet from 6:30 PM to 10:00 PM. Estimated price per person for dinner buffet is PHP 1,200.
The Sky Lounge:
Enjoy breathtaking city views and a selection of cocktails and light snacks from 5:00 PM to 1:00 AM. Small plates range from PHP 300 to PHP 600.
The Coffee Corner:
A cozy spot for your morning coffee, pastries, and light lunches, open from 7:00 AM to 7:00 PM. Coffee and pastries start from PHP 150.

The Journey Hotel Nearby Attractions and Activities

Penang is a treasure trove of culture, history, and natural beauty, and The Journey Hotel is your perfect base to explore it all. Here are some must-visit spots near our hotel:

Penang Street Art:
Wander through the charming streets of George Town and discover the vibrant and interactive street art murals that have become a global attraction.
Kek Lok Si Temple:
Visit one of the largest and most beautiful Buddhist temples in Southeast Asia, offering stunning architecture and panoramic views.
Penang Hill:
Take a funicular train ride to the summit of Penang Hill for cooler air, lush greenery, and spectacular views of the island.
Clan Jetties:
Explore the unique waterfront villages where Chinese clans have lived for generations, offering a glimpse into traditional Penang life.
Gurney Drive Hawker Centre:
Indulge in a culinary adventure at this famous hawker center, sampling a wide array of delicious and affordable local Penang dishes.

If you are looking for other activities around The Journey Hotel, check out the best deals on Traveloka: Recommended activities in Penang!

How to Get to The Journey Hotel from the Airport

Getting to The Journey Hotel from Penang International Airport (PEN) is straightforward, with several convenient options available. We want to ensure your journey is as smooth as possible, whether you're looking for the airport transfer service of The Journey Hotel or other transport methods. Here’s how to get to The Journey Hotel:

Hotel Private Airport Transfer:
For ultimate convenience and comfort, we offer a private airport transfer service. Our driver will meet you at the arrivals hall and take you directly to the hotel. This service can be arranged in advance through our concierge. Estimated cost: PHP 1,500 - PHP 2,000.
Metered Taxis:
Metered taxis are readily available at the airport's designated taxi stands. The journey to The Journey Hotel typically takes around 30-45 minutes, depending on traffic. Estimated cost: PHP 600 - PHP 800.
Ride-hailing Service:
You can also book a ride-hailing service through your preferred app upon arrival. Follow the signs to the designated pick-up points. Estimated cost: PHP 500 - PHP 700.
Airport Bus Service:
Several public bus routes connect the airport to various parts of George Town. This is a more budget-friendly option, though it may take longer and require a short walk or taxi ride from the bus stop to the hotel. Estimated cost: PHP 50 - PHP 100.

For seamless travel, consider booking airport transfer services in advance, or inquire about The Journey Hotel airport transfer options with our team.

Summary of Why You Should Choose to Stay at The Journey Hotel

Choosing The Journey Hotel for your Penang adventure means opting for comfort, convenience, and an authentic local experience. Here’s why we are the ideal choice:

Prime Location:
Situated in the heart of George Town, offering easy access to heritage sites, dining, and shopping.
Excellent Facilities:
From a refreshing swimming pool to a well-equipped fitness center and a relaxing spa, we have amenities to suit every guest.
Comfortable Rooms:
A variety of room types, including suites and family rooms, all designed for your utmost comfort. Check for
Room availability at The Journey Hotel
to find your perfect match.
Exceptional Service:
Our friendly and professional staff are dedicated to making your stay unforgettable.
Great Value:
Competitive pricing and special offers, especially when you consider
Booking The Journey Hotel
through Traveloka.

We invite you to experience the warmth and hospitality of The Journey Hotel. For the best rates and seamless booking, visit Traveloka. You can also Book budget hotels in Penang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Journey Hotel

Lobby

Exterior

Nearby Facilities

ATM/Banking
Grocery
Laundry
Shops
Supermarket

General

AC
Non-smoking room
Smoke-free

In-room Facilities

Hairdryer
Shower
TV

Public Facilities

Parking
Elevator

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Journey Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Taxes: Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
The guest is required to contact property to confirm on the check-in time/ estimated time of arrival at least 1 day prior to the arrival date or check-in time. Property contact: +604 226 2266

Read All

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Journey Hotel	49
Number of floors in The Journey Hotel	2
Another facilities in The Journey Hotel	ATM/Banking, Grocery, Laundry, Shops, Supermarket

Frequently asked question in The Journey Hotel

What are available facilities at The Journey Hotel?

There are top facilites at The Journey Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Journey Hotel?

The standard check-in time at The Journey Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The Journey Hotel?

The Journey Hotel is a 3.0-star hotel.

How many floors does The Journey Hotel have?

The Journey Hotel has 2 floors.

How many rooms are available at The Journey Hotel?

The Journey Hotel has 49 rooms in total.

See All

More Reviews from Other Guests in The Journey Hotel

Overall Ratings & Reviews The Journey Hotel

Traveloka (35)

8.9

Very Good

From 35 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.0

Meal

8.5

Location

9.2

Service and Facilites

9.1

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews The Journey Hotel

Number of reviews per page

Customer reviews

N***a

Medical

8.3

/10

Reviewed 28 week(s) ago

No water, the wall is so thin. U can hear footsteps from your room

1 people find it helpful

Accommodation's Reply

30 Dec 2025

Thank you for your feedback. We apologize for the inconvenience you experienced regarding the thin walls. Regarding the water, we provide a dispenser system to help reduce single-use plastic and support our environmental initiatives. Your comments are valuable, and we will continue to review ways to improve the comfort of our guests. We hope to welcome you again and provide a better experience in the future.

M***a

Medical

9.1

/10

Reviewed 31 week(s) ago

The hotel staff is friendly, the location is strategic, there are lots of foods around the hotel to try, the room is very clean.

See original

Find this review helpful?

Accommodation's Reply

30 Dec 2025

Thank you for your review! We are delighted to hear that you enjoyed our friendly staff, convenient location, and clean rooms. We are also glad you liked the variety of dining options around the hotel. We hope to welcome you back on your next stay.

See original

Ivo S.

Medical

9.7

/10

Reviewed 37 week(s) ago

Safe & strategic location, near many kinds of restaurants, the room is comfortable and quite spacious. Thanks.

Find this review helpful?

Accommodation's Reply

30 Oct 2025

Dear Ivo, thank you for your kind review! We’re glad to know you enjoyed our convenient location and comfortable room. We truly appreciate your feedback and look forward to welcoming you again soon.

I***N

Leisure

8.2

/10

Reviewed 50 week(s) ago

Hotel room a little bit small but comfortable but need upgrade to smart TV / google TV for better entertainment. Water dispenser provided. Location not the best but still in walking distance to kimberly food night market.

1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you for your kind feedback. We’re glad to hear that you found the room comfortable and appreciated the water dispenser. We’ve also taken note of your suggestion regarding the smart TV/Google TV upgrade and will keep it in consideration for future improvements. While our location may not be central, we’re happy it was still convenient for you to explore the nearby Kimberly Food Night Market. We truly appreciate your stay with us and hope to welcome you again soon.

Theresia H. A.

Leisure

9.4

/10

Reviewed 83 week(s) ago

5 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, strategic location, and the friendliness of our team. It was our pleasure to assist with your luggage during the flight delay, and we truly appreciate your kind recommendation. We look forward to welcoming you back to The Journey Hotel on your next visit!

r***o

Leisure

9.4

/10

Reviewed 87 week(s) ago

The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.

See original

Find this review helpful?

Accommodation's Reply

22 Aug 2025

Thank you for your positive review. We're pleased to hear that our staff were friendly and helpful, whether providing information about Penang tourism or troubleshooting your bathroom issues. Your feedback means a lot to us, and we look forward to welcoming you back to The Journey Hotel.

See original

Mohamad F.

Business

9.4

/10

Reviewed 93 week(s) ago

Awesome!! A hotel that many must like

See original

1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and hope The Journey Hotel continues to be a favorite choice for many guests. See you again on your next visit!

See original

H***i

7.8

/10

Reviewed 105 week(s) ago

the room is clean.. the sound is quite loud when the door is closed..

See original

Find this review helpful?

Accommodation's Reply

12 Jul 2024

Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.

See original

E***a

9.4

/10

Reviewed 106 week(s) ago

Location near to fu er dai. Good room and services.

Find this review helpful?

Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again

margaret d. d.

Medical

9.7

/10

Reviewed 106 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

22 Jun 2024

Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!

See original

M***d

Business

9.4

/10

Reviewed 106 week(s) ago

3 people find it helpful

Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review. We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging. We'd love to see you back soon, so don't be a stranger. Thank you again!

Maya S. D.

6.0

/10

Reviewed 131 week(s) ago

Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.

See original

3 people find it helpful

NURUL I. S.

9.7

/10

Reviewed 162 week(s) ago

The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.

See original

Find this review helpful?

Nadiah T. Z.

8.8

/10

Reviewed 167 week(s) ago

2 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Rostam A. A.

9.1

/10

Reviewed 171 week(s) ago

The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.

1 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Thoo Fook Onn

8.8

/10

Reviewed 173 week(s) ago

Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.

Find this review helpful?

Azhar

9.7

/10

Reviewed 174 week(s) ago

Will stay again here. Very clean and cozy.

3 people find it helpful

Ananda T.

8.5

/10

Reviewed 189 week(s) ago

The hotel is clean and the staff is helpful and friendly.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.

Johnathan H. T.

8.8

/10

Reviewed 190 week(s) ago

Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

MINA HASJIM MINA HASJIM

9.7

/10

Reviewed 198 week(s) ago

100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .

See original

5 people find it helpful

Accommodation's Reply

05 Oct 2022

Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.