Does The Journey Hotel provide parking?

Yes, The Journey Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Journey Hotel?

The Journey Hotel is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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The Journey Hotel

Name: The Journey Hotel
Address: 60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050, 60-60A Transfer Road,, Penang, 10050, Malaysia
Rating: 8.9

Hotels

8.9

/10

Very Good

34 reviews

What Guests Say About Their Stay

Theresia H. A.

9.4

/ 10

The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.

margaret d. d.

9.7

/ 10

Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.

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M***d

9.4

/ 10

Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.

Nadiah T. Z.

8.8

/ 10

Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️

In the Area

See Map

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Jour'ney Hotel Staying at The Journey Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Journey Hotel

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What's around The Journey Hotel

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

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Discover More About The Journey Hotel

note: hotel was previously named The Jour'ney Hotel

Location

Staying at The Journey Hotel is a good choice when you are visiting Georgetown.

About The Journey Hotel

For you, travelers who wish to travel comfortably on a budget, The Journey Hotel is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Journey Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Journey Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Journey Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Journey Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Journey Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Journey Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Journey Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Journey Hotel is the right place to stay.

All facilities in The Journey Hotel

Lobby

Exterior

Nearby Facilities

ATM/Banking
Grocery
Laundry
Shops
Supermarket

General

AC
Non-smoking room
Smoke-free

In-room Facilities

Hairdryer
Shower
TV

Public Facilities

Parking
Elevator

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Journey Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Taxes: Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
The guest is required to contact property to confirm on the check-in time/ estimated time of arrival at least 1 day prior to the arrival date or check-in time. Property contact: +604 226 2266

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at The Journey Hotel	49
Number of floors in The Journey Hotel	2
Another facilities in The Journey Hotel	ATM/Banking, Grocery, Laundry, Shops, Supermarket

Frequently asked question in The Journey Hotel

What are available facilities at The Journey Hotel?

There are top facilites at The Journey Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Journey Hotel?

The standard check-in time at The Journey Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of The Journey Hotel?

The Journey Hotel is a 3.0-star hotel.

How many floors does The Journey Hotel have?

The Journey Hotel has 2 floors.

How many rooms are available at The Journey Hotel?

The Journey Hotel has 49 rooms in total.

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More Reviews from Other Guests in The Journey Hotel

Overall Ratings & Reviews The Journey Hotel

Traveloka (34)

8.9

Very Good

From 34 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

8.7

Meal

8.1

Location

9.0

Service and Facilites

8.8

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Traveler Reviews The Journey Hotel

Number of reviews per page

Customer reviews

N***a

Medical

8.3

/10

Reviewed 21 week(s) ago

No water, the wall is so thin. U can hear footsteps from your room

1 people find it helpful

Accommodation's Reply

30 Dec 2025

Thank you for your feedback. We apologize for the inconvenience you experienced regarding the thin walls. Regarding the water, we provide a dispenser system to help reduce single-use plastic and support our environmental initiatives. Your comments are valuable, and we will continue to review ways to improve the comfort of our guests. We hope to welcome you again and provide a better experience in the future.

M***a

Medical

9.1

/10

Reviewed 24 week(s) ago

The hotel staff is friendly, the location is strategic, there are lots of foods around the hotel to try, the room is very clean.

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Accommodation's Reply

30 Dec 2025

Thank you for your review! We are delighted to hear that you enjoyed our friendly staff, convenient location, and clean rooms. We are also glad you liked the variety of dining options around the hotel. We hope to welcome you back on your next stay.

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Ivo S.

Medical

9.7

/10

Reviewed 30 week(s) ago

Safe & strategic location, near many kinds of restaurants, the room is comfortable and quite spacious. Thanks.

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Accommodation's Reply

30 Oct 2025

Dear Ivo, thank you for your kind review! We’re glad to know you enjoyed our convenient location and comfortable room. We truly appreciate your feedback and look forward to welcoming you again soon.

I***N

Leisure

8.2

/10

Reviewed 44 week(s) ago

Hotel room a little bit small but comfortable but need upgrade to smart TV / google TV for better entertainment. Water dispenser provided. Location not the best but still in walking distance to kimberly food night market.

1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you for your kind feedback. We’re glad to hear that you found the room comfortable and appreciated the water dispenser. We’ve also taken note of your suggestion regarding the smart TV/Google TV upgrade and will keep it in consideration for future improvements. While our location may not be central, we’re happy it was still convenient for you to explore the nearby Kimberly Food Night Market. We truly appreciate your stay with us and hope to welcome you again soon.

Theresia H. A.

Leisure

9.4

/10

Reviewed 76 week(s) ago

5 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, strategic location, and the friendliness of our team. It was our pleasure to assist with your luggage during the flight delay, and we truly appreciate your kind recommendation. We look forward to welcoming you back to The Journey Hotel on your next visit!

r***o

Leisure

9.4

/10

Reviewed 80 week(s) ago

The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.

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Accommodation's Reply

22 Aug 2025

Thank you for your positive review. We're pleased to hear that our staff were friendly and helpful, whether providing information about Penang tourism or troubleshooting your bathroom issues. Your feedback means a lot to us, and we look forward to welcoming you back to The Journey Hotel.

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Mohamad F.

Business

9.4

/10

Reviewed 87 week(s) ago

Awesome!! A hotel that many must like

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1 people find it helpful

Accommodation's Reply

22 Aug 2025

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and hope The Journey Hotel continues to be a favorite choice for many guests. See you again on your next visit!

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H***i

7.8

/10

Reviewed 98 week(s) ago

the room is clean.. the sound is quite loud when the door is closed..

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Accommodation's Reply

12 Jul 2024

Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.

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E***a

9.4

/10

Reviewed 99 week(s) ago

Location near to fu er dai. Good room and services.

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Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again

margaret d. d.

Medical

9.7

/10

Reviewed 99 week(s) ago

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Accommodation's Reply

22 Jun 2024

Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!

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M***d

Business

9.4

/10

Reviewed 100 week(s) ago

3 people find it helpful

Accommodation's Reply

22 Jun 2024

Thank you for taking the time to write a review. We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging. We'd love to see you back soon, so don't be a stranger. Thank you again!

Maya S. D.

6.0

/10

Reviewed 125 week(s) ago

Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.

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3 people find it helpful

NURUL I. S.

9.7

/10

Reviewed 155 week(s) ago

The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.

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Nadiah T. Z.

8.8

/10

Reviewed 160 week(s) ago

2 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Rostam A. A.

9.1

/10

Reviewed 164 week(s) ago

The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.

1 people find it helpful

Accommodation's Reply

21 Apr 2023

Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Thoo Fook Onn

8.8

/10

Reviewed 166 week(s) ago

Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.

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Azhar

9.7

/10

Reviewed 167 week(s) ago

Will stay again here. Very clean and cozy.

3 people find it helpful

Ananda T.

8.5

/10

Reviewed 183 week(s) ago

The hotel is clean and the staff is helpful and friendly.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.

Johnathan H. T.

8.8

/10

Reviewed 183 week(s) ago

Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.

3 people find it helpful

Accommodation's Reply

24 Nov 2022

MINA HASJIM MINA HASJIM

9.7

/10

Reviewed 192 week(s) ago

100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .

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5 people find it helpful

Accommodation's Reply

05 Oct 2022

Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.