The Journey Hotel

Hotels
8.9
/10
Very Good
34 reviews

What Guests Say About Their Stay

Theresia H. A.

9.4
/ 10
The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.

margaret d. d.

9.7
/ 10
Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.
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M***d

9.4
/ 10
Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.

Nadiah T. Z.

8.8
/ 10
Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️
In the Area
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60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Jour'ney Hotel Staying at The Journey Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Journey Hotel

60-60A Transfer Road, , Georgetown, Pulau Pinang, Penang, Malaysia, 10050
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Lobby The Journey Hotel
Lobby 2 The Journey Hotel

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Overview of The Journey Hotel

The Journey Hotel exudes a unique charm, blending modern design with a welcoming atmosphere. Nestled in a vibrant neighbourhood, it offers easy access to local attractions and a taste of authentic Malaysian life. The area is known for its bustling streets, diverse culinary scene, and friendly locals.

Conveniently located, The Journey Hotel provides easy access to public transport, making it simple to explore major city areas. Whether you're looking to visit historical landmarks or indulge in retail therapy, getting around is a breeze. The hotel stands out for its commitment to comfort, affordability, and convenience, making it an ideal choice for budget-conscious travellers.

The Journey Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Journey Hotel Facilities

Featuring 49 rooms in total, The Journey Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities cater to a wide range of guests. Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and relaxing. Leisure travellers can unwind by taking advantage of the hotel's recreational offerings.

The accommodation provides a range of facilities and amenities for guests, including AC, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a dedicated workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure that guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Journey Hotel

The ambience at The Journey Hotel is generally quiet and relaxed, providing a peaceful retreat from the city's hustle and bustle. Mornings are typically calm, with guests enjoying breakfast and preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share stories.

While specific activities or tours offered by the hotel may vary, the staff are always happy to provide recommendations and assist with booking local experiences. Insider tips include familiarising yourself with the local customs and etiquette, such as dressing modestly when visiting religious sites and being mindful of noise levels in residential areas. The check-in process is typically straightforward, but it's always a good idea to have your identification and booking confirmation readily available.

How to Get to The Journey Hotel

The nearest major international airport is located within a reasonable distance, offering connections to destinations worldwide. From the airport, you can reach The Journey Hotel in around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting to the hotel.

If you're arriving by train or bus, there are several stations located within easy reach of the hotel. From these stations, you can take a short taxi ride or utilise local bus services to reach your destination.

Food Near The Journey Hotel

While The Journey Hotel may or may not provide breakfast or drinks, there are plenty of options nearby to satisfy your culinary cravings. Many local cafs offer traditional Malaysian breakfast dishes, such as nasi lemak and roti canai, at affordable prices. Several restaurants in the area serve a variety of cuisines, ranging from local delicacies to international favourites.

For those who prefer self-catering, there are convenience stores located within walking distance of the hotel, where you can purchase groceries and snacks. Be sure to try some of the local snacks, such as kuih (traditional cakes) and satay (grilled meat skewers), for a taste of Malaysian flavours. Budget-friendly options include street food stalls and hawker centres, while mid-range restaurants offer a more formal dining experience.

Things to Do Around The Journey Hotel

The area surrounding The Journey Hotel is rich in attractions and cultural spots. A historic temple is located nearby, offering a glimpse into the region's religious heritage. A lively night market is also within easy reach, where you can browse local handicrafts, sample street food, and soak up the vibrant atmosphere. For those seeking a tranquil escape, a riverside park provides a peaceful setting for a leisurely stroll or picnic.

A one-day walkable itinerary could include visiting the historic temple in the morning, exploring the local markets in the afternoon, and enjoying the vibrant night market in the evening. For a two-day extended stay, consider visiting a nearby museum, taking a cooking class to learn about Malaysian cuisine, and exploring the surrounding countryside.

Why The Journey Hotel is Popular Among Travellers

The Journey Hotel is particularly popular among travellers due to its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring the city without breaking the bank.

Tips for First-Time Visitors

For first-time visitors, it's recommended to book a room that suits your specific needs. If you're travelling with family, consider booking a larger room or suite. If you're a solo traveller, a standard room may be sufficient. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for your electronic devices. It's also a good idea to pack insect repellent and sunscreen.

When visiting Malaysia, it's important to be respectful of local customs and traditions. Dress modestly when visiting religious sites, and be mindful of noise levels in residential areas. The common languages spoken in Malaysia are Malay and English, so communication should not be a problem. However, it's always helpful to learn a few basic Malay phrases, such as "terima kasih" (thank you) and "sama-sama" (you're welcome).

Best Time to Stay at The Journey Hotel

The best time to stay at The Journey Hotel depends on your preferences and budget. The peak season is typically during the school holidays and festive periods, when prices are higher and crowds are larger. The off-peak season is generally during the shoulder months, when prices are lower and the weather is still pleasant.

The weather in Malaysia is generally hot and humid year-round, with occasional rain showers. The dry season is typically from March to September, while the wet season is from October to February. Local events, festivals, or holidays worth planning around include Hari Raya Aidilfitri, Chinese New Year, and Deepavali. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in The Journey Hotel

Lobby The Journey Hotel
Lobby
Exterior The Journey Hotel
Exterior

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Smoke-free

In-room Facilities

  • Hairdryer
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Journey Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Taxes: Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
The guest is required to contact property to confirm on the check-in time/ estimated time of arrival at least 1 day prior to the arrival date or check-in time. Property contact: +604 226 2266
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Journey Hotel
49
Number of floors in The Journey Hotel
2
Another facilities in The Journey Hotel
ATM/Banking, Grocery, Laundry, Shops, Supermarket

Frequently asked question in The Journey Hotel

What are available facilities at The Journey Hotel?
There are top facilites at The Journey Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Journey Hotel?
The standard check-in time at The Journey Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does The Journey Hotel have?
The Journey Hotel is a 3.0-star hotel.
How many floors does The Journey Hotel have?
The Journey Hotel has 2 floors.
How many rooms does The Journey Hotel have?
The Journey Hotel has 49 rooms in total.
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More Reviews from Other Guests in The Journey Hotel

8.9
Very Good
From 34 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.2

Location

9.2

Service and Facilites

9.1

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Traveler Reviews The Journey Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 21 week(s) ago
No water, the wall is so thin. U can hear footsteps from your room
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the thin walls. Regarding the water, we provide a dispenser system to help reduce single-use plastic and support our environmental initiatives. Your comments are valuable, and we will continue to review ways to improve the comfort of our guests. We hope to welcome you again and provide a better experience in the future.
M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The hotel staff is friendly, the location is strategic, there are lots of foods around the hotel to try, the room is very clean.
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Accommodation's Reply
30 Dec 2025
Thank you for your review! We are delighted to hear that you enjoyed our friendly staff, convenient location, and clean rooms. We are also glad you liked the variety of dining options around the hotel. We hope to welcome you back on your next stay.
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Ivo S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Safe & strategic location, near many kinds of restaurants, the room is comfortable and quite spacious. Thanks.
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Accommodation's Reply
30 Oct 2025
Dear Ivo, thank you for your kind review! We’re glad to know you enjoyed our convenient location and comfortable room. We truly appreciate your feedback and look forward to welcoming you again soon.
I***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 44 week(s) ago
Hotel room a little bit small but comfortable but need upgrade to smart TV / google TV for better entertainment. Water dispenser provided. Location not the best but still in walking distance to kimberly food night market.
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you for your kind feedback. We’re glad to hear that you found the room comfortable and appreciated the water dispenser. We’ve also taken note of your suggestion regarding the smart TV/Google TV upgrade and will keep it in consideration for future improvements. While our location may not be central, we’re happy it was still convenient for you to explore the nearby Kimberly Food Night Market. We truly appreciate your stay with us and hope to welcome you again soon.
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Theresia H. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 76 week(s) ago
The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.
5 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, strategic location, and the friendliness of our team. It was our pleasure to assist with your luggage during the flight delay, and we truly appreciate your kind recommendation. We look forward to welcoming you back to The Journey Hotel on your next visit!
r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 80 week(s) ago
The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.
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Accommodation's Reply
22 Aug 2025
Thank you for your positive review. We're pleased to hear that our staff were friendly and helpful, whether providing information about Penang tourism or troubleshooting your bathroom issues. Your feedback means a lot to us, and we look forward to welcoming you back to The Journey Hotel.
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Mohamad F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 87 week(s) ago
Awesome!! A hotel that many must like
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+2
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and hope The Journey Hotel continues to be a favorite choice for many guests. See you again on your next visit!
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H***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 98 week(s) ago
the room is clean.. the sound is quite loud when the door is closed..
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Accommodation's Reply
12 Jul 2024
Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.
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E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
Location near to fu er dai. Good room and services.
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Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again
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margaret d. d.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.
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Accommodation's Reply
22 Jun 2024
Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.
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3 people find it helpful
Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review. We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging. We'd love to see you back soon, so don't be a stranger. Thank you again!
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Maya S. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 124 week(s) ago
Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.
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3 people find it helpful
NURUL I. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 155 week(s) ago
The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.
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Nadiah T. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 160 week(s) ago
Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️
Read More
2 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
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Rostam A. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 164 week(s) ago
The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.
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1 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Thoo Fook Onn
icon-origin-TRAVELOKA
8.8
/10
Reviewed 166 week(s) ago
Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.
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Azhar
icon-origin-TRAVELOKA
9.7
/10
Reviewed 167 week(s) ago
Will stay again here. Very clean and cozy.
3 people find it helpful
Ananda T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
The hotel is clean and the staff is helpful and friendly.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
Johnathan H. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 183 week(s) ago
Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
MINA HASJIM MINA HASJIM
icon-origin-TRAVELOKA
9.7
/10
Reviewed 192 week(s) ago
100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .
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5 people find it helpful
Accommodation's Reply
05 Oct 2022
Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.
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Number of reviews per page
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Lobby 4 The Journey Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 34 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.2

Location

9.2

Service and Facilites

9.1

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Journey Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 21 week(s) ago
No water, the wall is so thin. U can hear footsteps from your room
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the thin walls. Regarding the water, we provide a dispenser system to help reduce single-use plastic and support our environmental initiatives. Your comments are valuable, and we will continue to review ways to improve the comfort of our guests. We hope to welcome you again and provide a better experience in the future.
M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The hotel staff is friendly, the location is strategic, there are lots of foods around the hotel to try, the room is very clean.
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Accommodation's Reply
30 Dec 2025
Thank you for your review! We are delighted to hear that you enjoyed our friendly staff, convenient location, and clean rooms. We are also glad you liked the variety of dining options around the hotel. We hope to welcome you back on your next stay.
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Ivo S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
Safe & strategic location, near many kinds of restaurants, the room is comfortable and quite spacious. Thanks.
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Ivo, thank you for your kind review! We’re glad to know you enjoyed our convenient location and comfortable room. We truly appreciate your feedback and look forward to welcoming you again soon.
I***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 44 week(s) ago
Hotel room a little bit small but comfortable but need upgrade to smart TV / google TV for better entertainment. Water dispenser provided. Location not the best but still in walking distance to kimberly food night market.
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you for your kind feedback. We’re glad to hear that you found the room comfortable and appreciated the water dispenser. We’ve also taken note of your suggestion regarding the smart TV/Google TV upgrade and will keep it in consideration for future improvements. While our location may not be central, we’re happy it was still convenient for you to explore the nearby Kimberly Food Night Market. We truly appreciate your stay with us and hope to welcome you again soon.
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Theresia H. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 76 week(s) ago
The Journey Hotel is in a strategic location. Clean. The staff are friendly. It's very helpful. Special thanks for letting us put our luggage because the flight to Kota Kinabalu was delayed. Highly recommend staying and coming back again.
5 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you very much for your wonderful feedback. We’re delighted to know you enjoyed our clean rooms, strategic location, and the friendliness of our team. It was our pleasure to assist with your luggage during the flight delay, and we truly appreciate your kind recommendation. We look forward to welcoming you back to The Journey Hotel on your next visit!
r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 80 week(s) ago
The hotel staff were very friendly when asked about tourist attractions in Penang and helped when there was a problem with the shower in the bathroom.
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Accommodation's Reply
22 Aug 2025
Thank you for your positive review. We're pleased to hear that our staff were friendly and helpful, whether providing information about Penang tourism or troubleshooting your bathroom issues. Your feedback means a lot to us, and we look forward to welcoming you back to The Journey Hotel.
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Mohamad F.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 87 week(s) ago
Awesome!! A hotel that many must like
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+2
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and hope The Journey Hotel continues to be a favorite choice for many guests. See you again on your next visit!
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H***i
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7.8
/10
Reviewed 98 week(s) ago
the room is clean.. the sound is quite loud when the door is closed..
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Accommodation's Reply
12 Jul 2024
Thousands of thanks and reviews, and we apologize for the inconvenience. See you again.
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E***a
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9.4
/10
Reviewed 99 week(s) ago
Location near to fu er dai. Good room and services.
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Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review and sharing that you liked your time with us. Hoping to see you again
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margaret d. d.
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Medical
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9.7
/10
Reviewed 99 week(s) ago
Strategic location to several tourist attractions, just walking distance, I ordered a deluxe room with Window and I really like it 🥰 even though the room is not that big, it is comfortable. The reception is friendly, especially the afternoon shift, very friendly and very helpful ☺. Additional info: There is a dispenser for refilling mineral water and an ironing table outside the room. _ Kasumasa _.
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Accommodation's Reply
22 Jun 2024
Thank you so much for taking the time to post a review, Margaret! We are very happy to hear that you enjoyed your stay with us, and our comfortable beds and friendly staff are something special. So comments like yours are really useful to hear. We will be happy to welcome you back soon, Thank you again!
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M***d
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Business
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9.4
/10
Reviewed 99 week(s) ago
Oh my God! I definitely will come again to stay at this hotel. It's very convenient, and breakfast is easy to walk to, as you can see in my picture. The hotel is still fresh and new! Very good for all various ages to stay here. Those who wish to go for medical treatment, it's easy and just a grab away. Thank you Ms. Kessi and team for the hospitality given. Definitely enjoyed my short stay here.
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3 people find it helpful
Accommodation's Reply
22 Jun 2024
Thank you for taking the time to write a review. We are delighted to hear that you liked your time with us. We work very hard to provide our guests with the best possible experience, so remarks like yours are very encouraging. We'd love to see you back soon, so don't be a stranger. Thank you again!
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Maya S. D.
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6.0
/10
Reviewed 124 week(s) ago
Early in the morning I went to the hospital for a blood check, and left my daughter in the room, who was sleeping. When I came home, he said a hotel employee opened the door, without knocking, even though I had already hung up the paper, don't disturb me. The hotel staff had gone home at 11pm, and the morning I left at 6 no staff had arrived, it was really uncomfortable.
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3 people find it helpful
NURUL I. S.
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9.7
/10
Reviewed 155 week(s) ago
The hotel is clean, comfortable, the staff is friendly, very close to places to eat and a mini market, grab messages are also not difficult from here and easy to find.
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Nadiah T. Z.
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8.8
/10
Reviewed 160 week(s) ago
Pros - Room and bathroom were very clean and a lot more spacious than in photos.- Toiletries are provided and water pressure+temperature were good and toilet has a vent.- Staff were friendly and concise.- Good wifi.- I came halfway through ramadan so there were lots of free parking outside.- Location is perfect if you're food hunting. Cons - Can hear everything going on outside but didn't really bother me as I'm a heavy sleeper.- Faint sewage smell (common problem in malaysian hotels)- Bedsheets smelled slightly sour as no window = lack of ventilation. Maybe they weren't dry enough when they were fitted to the bed 🤷🏽‍♀️
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2 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Ms. Nadiah, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
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Rostam A. A.
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9.1
/10
Reviewed 164 week(s) ago
The room is not "very" spacious, but it was spacious enough. Very comfy and really really clean. Friendly and helpful staffs. The bathroom was pretty good too with the handheld and rain shower. Location wise, I'd say it's really great. Walking distance to nearby famous eateries and convenience's shop. Less than 10 minutes walk to Chowrasta Market. 10 - 15 minutes walk to the famous Chulia Street nightlife. Only 2 downside things about the room. There's no minibar and there's no proper shelve to place your personal toiletries in the bathroom.
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1 people find it helpful
Accommodation's Reply
21 Apr 2023
Dear Puan. Albakri, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Thoo Fook Onn
icon-origin-TRAVELOKA
8.8
/10
Reviewed 166 week(s) ago
Overall not bad. But the no sound proof. You can hear people passing by the corridor. Walking distance to food stall.
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Azhar
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9.7
/10
Reviewed 167 week(s) ago
Will stay again here. Very clean and cozy.
3 people find it helpful
Ananda T.
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8.5
/10
Reviewed 182 week(s) ago
The hotel is clean and the staff is helpful and friendly.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
Johnathan H. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 183 week(s) ago
Simple, big and clean room! However, the blanket and bedsheet had a musty smell. Was changed during housekeeping after giving feedback. Overall still a great experience.
3 people find it helpful
Accommodation's Reply
24 Nov 2022
Your comments are extremely helpful to us as we constantly strive to improve. We are happy to hear that you appreciated us so much about our hotel, and we would be delighted to have you stay with us again in the future.
MINA HASJIM MINA HASJIM
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9.7
/10
Reviewed 192 week(s) ago
100 rm key deposit, clean, good service, good air conditioning, good warm water, strategic location, there is a coffee shop in front of the hotel, grab is very familiar with familyar hotel locations, good for holiday family stays or hospital visits .
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5 people find it helpful
Accommodation's Reply
05 Oct 2022
Your comments really help us as we are constantly trying to improve. We are happy to hear that you really appreciated our hotel, and we would love to have you stay with us again in the future.
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