The Klagan Regency

Hotels
8.3
/10
Very Good
912 reviews

What Guests Say About Their Stay

Bedroom (21)
Room Space (18)
Bathroom (18)
Staff Friendliness (17)

Ellyda L.

10.0
/ 10
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

Valerie B. J.

10.0
/ 10
Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.

noorly t.

8.5
/ 10
Great pool for kids & easy for shopping. The room is spacious and clean.
See original

noreen i.

9.7
/ 10
Very worth a short family holiday,
See original

ALISSA L.

8.5
/ 10
Great hospitality by the staff
In the Area
See Map
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Klagan Regency is located in area / city 1Borneo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Klagan Regency

TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Discover More Places
Lobby The Klagan Regency
Lobby 2 The Klagan Regency

Discover More About The Klagan Regency

Location


The Klagan Regency is located in area / city 1Borneo.

About The Klagan Regency

Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.

All facilities in The Klagan Regency

Bar, Cafe and Lounge The Klagan Regency
Bar, Cafe and Lounge
Swimming Pool The Klagan Regency
Swimming Pool
Functional Hall The Klagan Regency
Functional Hall
Lobby The Klagan Regency
Lobby
Exterior The Klagan Regency
Exterior

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast

Things to Do

  • Fitness center
  • Indoor pool
  • Outdoor pool

General

  • AC
  • Ballroom
  • Non-smoking room

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Accommodation Policy & General Information in The Klagan Regency

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Klagan Regency
269
Number of floors in The Klagan Regency
19
Another facilities in The Klagan Regency
Room service, Safety deposit box, WiFi in public area, Cable TV, Desk

Frequently asked questions about The Klagan Regency

What are available facilities at The Klagan Regency?
There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Klagan Regency provide breakfast?
Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Klagan Regency?
The Klagan Regency has a 4.0-star rating.
How many floors does The Klagan Regency have?
The Klagan Regency has 19.
See All

The Klagan Regency reviews and ratings

Overall Ratings & Reviews The Klagan Regency

Traveloka (583)
Other sources (329)
8.7
Very Good
From 583 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about The Klagan Regency
All
Bedroom (14)
Variety (12)
Room Space (11)
Bathroom (11)
Staff Friendliness (9)
Check-in/out Time (9)
Distance to City Center (8)
Hotel Area (8)
Taste (8)
Surroundings (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Klagan Regency

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, I had a decent stay at this hotel. The room was clean and comfortable, and I appreciated the good breakfast with a nice variety of options. The staff were polite and the check-in process was smooth. However, there were a few minor issues that could be improved, such as better maintenance of some facilities and quicker service response. It was not a bad experience, but there is definitely room for improvement.
Read More
Find this review helpful?
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, but late for confirmation of my booking.
Find this review helpful?
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
best stay here, staff is very friendly and helpful. just if you want a quiet room, request a room that doesn't face the road. overall will stay here again in the future. 😁😁😁😁
Translated by Google Icon
See original
Find this review helpful?
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Room provided are very narrrow
Find this review helpful?
R***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Parking is difficult to find. It's unusual, even parking on the upper levels is difficult to find. I was very satisfied with the room. The staff service was excellent.
Translated by Google Icon
See original
Find this review helpful?
A***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
the hotel very comfortable & nice view from room
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Pros: ​Room: Quite large and spacious. ​Comfort: Comfortable bed (fits 3 people) and cold air conditioning. ​Service: Staff are friendly and easy to deal with. Quick delivery of extra beds (RM 120/bed). ​Cons: ​Cleanliness: The hallway from the lift to the room was dirty with visible trash. The swimming pool water was cloudy and unclean. ​Breakfast: Decent, but limited variety. ​Parking: Very hard to find. ​Note to management: Since this is a 4-star hotel, please improve the cleanliness of the common areas/hallways.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
aircond sucks , from night to morning no aircond just wind
Find this review helpful?
Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Problem on parking only. Other than that. Superb.
Find this review helpful?
ayuni h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff was so friendly, have been repeating to stay here as it was so good
Find this review helpful?
Sity A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
the staff very friendly. food delicious. room very nice and tidy. this hotel are good to stay. highly recommended 👍🏻
1 people find it helpful
Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Parking problem. Please improve. Maybe after this will be the last choice.
Find this review helpful?
A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
It was a good stay. Just problem with the parking. Maybe the management can took action regarding parking issue.
Find this review helpful?
S***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Nice place to stay with family
Find this review helpful?
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
Nurul A. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
Herly E.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
I was on a business trip to the University of Malaysia in Sabah, and the Klagan Regency Hotel was a great choice. It's close to Hypermall, Sevel, and Orange supermarkets, as well as great dining options. I stayed here for four nights.
Translated by Google Icon
See original
1 people find it helpful
J***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Spacious and cheap rooms, suites. Only 1 of mine was not comfortable, the door to the next room could not be locked.
Translated by Google Icon
See original
Find this review helpful?
E***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Great place to stay. Strategic location.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Klagan Regency

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Klagan Regency

Traveloka (583)
Other sources (329)
8.7
Very Good
From 583 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about The Klagan Regency
All
Bedroom (14)
Variety (12)
Room Space (11)
Bathroom (11)
Staff Friendliness (9)
Check-in/out Time (9)
Distance to City Center (8)
Hotel Area (8)
Taste (8)
Surroundings (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Klagan Regency

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, I had a decent stay at this hotel. The room was clean and comfortable, and I appreciated the good breakfast with a nice variety of options. The staff were polite and the check-in process was smooth. However, there were a few minor issues that could be improved, such as better maintenance of some facilities and quicker service response. It was not a bad experience, but there is definitely room for improvement.
Read More
Find this review helpful?
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, but late for confirmation of my booking.
Find this review helpful?
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
best stay here, staff is very friendly and helpful. just if you want a quiet room, request a room that doesn't face the road. overall will stay here again in the future. 😁😁😁😁
Translated by Google Icon
See original
Find this review helpful?
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Room provided are very narrrow
Find this review helpful?
R***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Parking is difficult to find. It's unusual, even parking on the upper levels is difficult to find. I was very satisfied with the room. The staff service was excellent.
Translated by Google Icon
See original
Find this review helpful?
A***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
the hotel very comfortable & nice view from room
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Pros: ​Room: Quite large and spacious. ​Comfort: Comfortable bed (fits 3 people) and cold air conditioning. ​Service: Staff are friendly and easy to deal with. Quick delivery of extra beds (RM 120/bed). ​Cons: ​Cleanliness: The hallway from the lift to the room was dirty with visible trash. The swimming pool water was cloudy and unclean. ​Breakfast: Decent, but limited variety. ​Parking: Very hard to find. ​Note to management: Since this is a 4-star hotel, please improve the cleanliness of the common areas/hallways.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
aircond sucks , from night to morning no aircond just wind
Find this review helpful?
Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Problem on parking only. Other than that. Superb.
Find this review helpful?
ayuni h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff was so friendly, have been repeating to stay here as it was so good
Find this review helpful?
Sity A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
the staff very friendly. food delicious. room very nice and tidy. this hotel are good to stay. highly recommended 👍🏻
1 people find it helpful
Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Parking problem. Please improve. Maybe after this will be the last choice.
Find this review helpful?
A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
It was a good stay. Just problem with the parking. Maybe the management can took action regarding parking issue.
Find this review helpful?
S***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Nice place to stay with family
Find this review helpful?
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
Nurul A. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The TV has Netflix. The bed is comfortable. Water pressure is great! Worth every penny.
Find this review helpful?
Herly E.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
I was on a business trip to the University of Malaysia in Sabah, and the Klagan Regency Hotel was a great choice. It's close to Hypermall, Sevel, and Orange supermarkets, as well as great dining options. I stayed here for four nights.
Translated by Google Icon
See original
1 people find it helpful
J***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Spacious and cheap rooms, suites. Only 1 of mine was not comfortable, the door to the next room could not be locked.
Translated by Google Icon
See original
Find this review helpful?
E***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Great place to stay. Strategic location.
Find this review helpful?
Number of reviews per page
20
40