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The Klagan Regency

Hotels
TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.6 Impressive
From 516 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!
Ellyda L.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
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Check-in
Thu, 26 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 516 reviews
8.6
Impressive
Fantastic
195
Very Good
247
Satisfying
21
Average
53
Poor
0
Cleanliness
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Meal
Location
Service
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strategic location (2)
friendly staffs (2)
clean room (4)
excellent service (3)
tasty breakfast (1)
tasty food (2)
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MT
2 Reviews
9.7
/ 10
9.7
Staycation
Great hospitality by the hotel. I requested for a simple décor for our 8th anniversary and they deliver! Best thing is I think they upgraded or simply locate us in a more spacious room which is perfect for our growing toddler because she loves running around and loves bathtub! The view from the was magnificent with minimal noise at night. Food was good too. The sahur was great because they served fruits and cereals!

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RB
14 Reviews
9.4
/ 10
9.4
Holiday

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Mb
3 Reviews
9.7
/ 10
9.7
Staycation
I am loyal customer of klagan hotel... good service and clean.

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This is a private profile
10
/ 10
10
Staycation
Good place to stay front office a short vacation

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S
2 Reviews
10
/ 10
10

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AM
1 Reviews
9.1
/ 10
9.1
Business travel
room so big,clean and smell good. staff verry polite and delicious breakfast

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Hl
1 Reviews
6
/ 10
6
Business travel
the bed sheet smells. no parking provided, you have to park in the mall basement, cost you around rm15-20 overnight.

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WM
13 Reviews
6.5
/ 10
6.5
Family vacation
The room is OK. There are only 4 parking bay provided by the hotel, first-comes-first-serve basis. You can ask for the season pass for the 1Borneo mall parking (RM60 refundable deposit) and there was no direct access from parking to hotel. So you have to walk through the mall, it is a hassle because the mall only open from 10am to 10pm. For the breakfast, the food taste is moderate but the ambiance is nice. Very disappointed with the checking out experience, receptionist claim some amenities were missing whereas they actually does not provide enough in the first place.

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MZ
2 Reviews
6
/ 10
6
Romantic Vacation
after booking hotel gave me 2 single bed, on special requites I wrote for 1 bed king room, upon check in hotel still provide me with 2 single bed, reason being no king room available, when I refused to stay and ask my refund, then staff told me they can provide me king room, Klagan not respect local

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FH
3 Reviews
9.7
/ 10
9.7
Family vacation

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Klagan Regency is a 4- star hotel that offers top-class accommodation at Kota Kinabalu town. The hotel features 269 well- appointed guestrooms and suites. Located within a 25-minute drive from the Kota Kinabalu International Airport, it has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. Besides that, guests can enjoy a restaurant on the 5th level with surrounding views from its floor to ceiling windows is available, while on the 1st level, a bar and lounge overlooking the lobby sets itself as an ideal location to relax for the evening. There is daily buffet breakfast served at Libaran Restaurant with Asian and International options. Every room is equipped with a minibar and a flat-screen TV, while the en suite bathroom includes a shower and a hairdryer. The rooms feature amazing view of Mount KInabalu and Kinabalu city. Besides free WiFi, this hotel also offers high class facilities around the hotel and recreational facilities such as swimming pool and fitness centre.

How to Get to Klagan Regency

There are flights from Kuala Lumpur International Airport to Kota Kinabalu airport which takes approximately 2 hours. Once you reach at the airport, you can rent a car or take a taxi to Klagan regency by using Tun Fuad Stephen road for 18 minutes.

Types of room at Klagan Regency

Superior King Room is a 32 square metre room with 1 extra-large double bed. This type of room is suitable for 2 or 3 adults and equipped with basic amenities such as air conditioner, flat screen television and en suite bathroom.

Deluxe King Room is a 39 square metre room with 1 extra-large double bed. This spacious room is fitted with amazing features alongside the magnificient view of Mount Kinabalu or Kota Kinabalu city.

Superior Twin Room is a 32 square metre room with 2 single beds. This room can accommodate maximum of 3 adults and equipped with mini fridge, wardrobe and many more.

Executive Suite is a 65 square metre room with 1 double bed and 1 extra-large double bed arrangement. This spacious suite features a separate living area and a flat-screen TV alongside panoramic view of Mount Kinabalu and Kota Kinabalu city.

Deluxe Twin Room is a 39 square metre room with 2 single beds. This type of room can fit 2 adults perfectly and features air conditioner, desk and private bathroom.

Restaurants and Cafes at Klagan Regency

As for dining options, Libaran restaurant offers dining in the hotel. This restaurant introduces authentic Asian and International cuisines such as Chinese, Indian and also local delights. Besides that, it opens for breakfast, lunch and dinner. Guests also can find more food at Filipino Market and Gaya street which located nearby Klagan Regency. Both of them offers local Sabahan and Filipino fusion food as well as snacks.

Facilities and Activities at Klagan Regency

At Klagan Regency, there are variety of facilities and services are provided for guests. Among them are daily maid service, shoeshine and airport shuttle and drop-off service. Besides that, there are also lounge and television area, vending machine for drinks and fax and photocopying facilities. There are certain facilities and services are offered at additional price such as meeting and banquet facilities. For more information and assistance, guests can head to 24-hour front desk. In addition, there is a 7eleven convenience store for any emergency needs. As for activities, guests can tour around the city centre and nearest attractions and landmarks such as Kota Kinabalu town and enjoy time exercising at well-equipped fitness centre and swimming pool. The hotel swimming pool is located on the 7th level and offers great views of the surroundings.

Interesting Places Near Klagan Regency

Gaya Street - Gaya Street was established in 1902 as Bond street during British colonial era. The street started as a railway track for the transportation of rubber all the way from Sapong and Melalap rubber estates in Tenom which ended at the wharf. Along the market street, it is also the place where the old Jesselton Post Office and currently the main office of Sabah Tourism Corporation (STC). It is open every Sunday morning and features many stalls selling arts, craft, food, fruits, antiques and so much more. The Gaya Street Fair starts as early as 6am in the morning until 1pm in the afternoon. Aside from agricultural products, local food, souvenirs, arts and craft, footwear, antiques and even pets are sold in the market. There are also freshly ground Borneo coffee, cages filled with poultry to mini nurseries with plants and freshly baked Sarawakian cakes as well as delicious Sabah snacks.

Tunku Abdul Rahman Park - Covers over 4929 hectares, The Tunku Abdul Rahman National Park is located at Kota Kinabalu. The park was named after Tunku Abdul Rahman, Malaysia's first Prime Minister and Jesselton Point Ferry Terminal in downtown Kota Kinabalu is the ferry terminal for those heading to the islands in Tunku Abdul Rahman National Park such as Gaya, Sapi, Manukan, Mamutik and Sulug islands. The Tunku Abdul Rahman Marine Park is accessible via 15 to 20 minutes speedboat ride from Kota Kinabalu and boat transfers to the islands are available daily from 7.30am to 5pm.

Hotel Policy

a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.

b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.

c. Buffet Breakfast is changed to Set Breakfast until further notice.

Facilities
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
Hotel Services
  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
Food and Drinks
  • A la carte breakfast
  • Bar
  • Breakfast
Things to Do
  • Fitness center
  • Indoor pool
  • Outdoor pool
General
  • AC
  • Ballroom
  • Non-smoking room
Business Facilities
  • Conference room
  • Meeting facilities
  • Photocopier
Connectivity
  • LAN Internet
  • Free WiFi
Accessibilty
  • Disabled access friendly
  • Wheelchair accessible
Transportation
  • Valet parking
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