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The Klagan Regency
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
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8.6
Impressive
From 516 reviews
About Accommodation
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2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (2)
Friendly Staffs (2)
Clean Room (4)
Excellent Service (3)
Available Room Types in The Klagan Regency
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Location Info
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Discover More About The Klagan Regency
Location
The Klagan Regency is located in area / city 1Borneo.
The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 13.85 km away.
The hotel is located only 7.4 km away from Jesselton Point (Ferry to Tunku Abdul Rahman Marine Park).
There are plenty of tourist attractions nearby, such as Centre Point Sabah within 8.94 km, and KK Plaza within 8.4 km.
About The Klagan Regency
Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.
Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.
All Facilities
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
Things to Do
- Fitness center
- Indoor pool
- Outdoor pool
General
- AC
- Ballroom
- Non-smoking room
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Transportation
- Valet parking
Accommodation Policy & General Information
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
Additional Policy
a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at The Klagan Regency?
There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Klagan Regency provide breakfast?
Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 516 verified guests reviews
8.6
Impressive
Fantastic
195
Very Good
247
Satisfying
21
Average
53
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (2)
friendly staffs (2)
clean room (4)
excellent service (3)
tasty breakfast (1)
tasty food (2)
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Language
English
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Filzah B. K.
Family vacation
9.7
/ 10
29 Nov 2019
I saw a very reasonable price offered. so I grab for 2 nights. it was totally awesome. all I need was a calm environment for me to gain idea for my job task. at the same time I need to take care of my toddler. so the room is equipped with bath tub, with wide see through glass window as a wall breaker. I can let my boy bath while I am using my laptop on the bed! we also had ordered fish and chips for the room service. the fish is so fresh, definitely enough to fulfill 2 stomach! room also have all the amenities like iron/board, in house slipper, safe box, toiletries, enough towels, extra pillow in the closet, nice laundry beg! a lot of channels to watch and cozy room. staff were amazingly friendly from the front office till room service personnel. and I put my DND notice thus, the housekeeping never knock my room. thanks so much. hope to stay here again. we didn't have the time to try their swimming pool. but I saw the pool and I think we will try later when we check in again.
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TL
The L.
9.6
/ 10
25 Dec 2019
I had a pleasant stay. Not so strict swimming pool rules, I like!! Staff is nice. Would definitely come again. (I found a fingertips under the bed, euw)
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AF
Azzatul F. S.
Romantic Vacation
9.4
/ 10
22 Sep 2019
Only staying one night but experience was great! Breakfast was delicious especially the beef rendang. Husband said, we gonna repeat our staying because of the breakfast 😂 room was super spacious, should take the smaller one haha! Clean, and satisfying ✨ highly recommended 👌🏻 just the parking la. Need more parking lot.
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VD
Virgie D. M.
Business travel
9
/ 10
20 Jun 2019
It was a nice experience.. the breakfast was great and helpful staff..
1 liked this review
NS
Nonie S. O.
Family vacation
8.8
/ 10
26 Dec 2019
Not enough parking space for guests. I was told by the concierge that the lots was only available for 4 vehicles. If hotel's management can waive our parking fees that we've been charged by 1 borneo that would be great. Receptionist was really helpful, request for pool view and we got it 😊
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CA
Che A. A. A.
Family vacation
8.5
/ 10
01 Aug 2019
good food and awesome accommodation
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Bernetty A. L.
Shopping & Culinary
6
/ 10
31 Aug 2019
I was charged RM100 for an old stain on my bedsheet. Then I was blamed for not making any complaint about it!!
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SR
Saran R.
Shopping & Culinary
5.8
/ 10
17 Nov 2019
The bathroom had a leak and the water sipped in to the room and the parking lots are not sufficient enough
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IA
Ikhsan A.
9.7
/ 10
22 Oct 2019
The suite is full of luxury at very affordable prices.
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WZ
Wan Z. B. W. M.
9.4
/ 10
02 Mar 2020
Hi klagan regency. Recently our department had an event there and I like to tell you that our dinner that night was delicious! With its soft blackpepper, tofu with crab is also very good. I spent the night there too, and the next morning for breakfast made me and my friends very happy. Garlic fried rice is simple but very tasty and fragrant. And all the food that you provide is delicious. As usual hotels food is so very common and tasteless, but yours is superb! I will definitely come again as long as the garlic fried rice served. :) anyway thanks again.
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