Best Western Majestic

Good

The overall rating of three stars is generous. This very very old building was turned into a hotel in the 1930s. Charming? Maybe, but it seemed like many things were not updated since then. I don’t even know where to start. It also varies by room. I know this because we had to switch rooms. If you’re looking for peace and quiet, this is not the place. The noise from the Zócalo seemed to be never-ending. But if you want a great location in the middle of everything, stay here.

Friendly staff , very attentive

Es un hotel VIEJO y con falta de mantenimiento, limpio con toallas MUY PERCUDIDAS, el taxi te deja en la esquina y a caminar con todo y maletas tanto al llegar como al salir porque es una calle peatonal, la ubicación para el centro y zona arqueológica excelente pero las habitaciones MUY ruidosas.

This hotel is in the best place, in the middle of everything. You can see the zocalo and the cathedral from your room. It is a bit older but that is part of the charm. There are so many iconic things to do around there and so close by. You can walk to many places. Location, location, location.

Service was Great. Location is Amazing.

Love the hotel and staff.

Great location

n/a

The rooms need better cleaning, and the elevator service needs improvement because it's sometimes unavailable, and having to carry things up the stairs is very difficult.

Beautiful building and lovely staff. The rooms look exactly as pictured on the orbitz site. I got a room with 2 queen sized beds and with a nice view towards el Zócalo.

Location

the room wasn't ready when arrived but the housekeeping lady was very polite and friendly with us. Everyone at the hotel were really nice

They need to upgrade. Everything is all.

Room smelled bad like a really bad odor

Well, to be honest this was not good. The bathroom smelled.

everyone super friendly, hotel really nice

We had an amazing stay at this hotel in Mexico! The staff was incredibly welcoming and always ready to help. Great location and great value for the price. Highly recommend to anyone visiting Mexico City!

This is a charming building built in the 1930's and has basic wear and tear. The rooms were clean. The staff overall was courteous. Bottled water is supplied in the rooms. The location of the hotel to the whole historic district was perfect. Being in the center of MX city you could not ask for more. Two things that were on-going - noise. The building structure and layout let interior building noise echo up throughout the building. I was on an inside room so hallway conversations, internal building maintenance, staff shift changes, etc. could be heard. If you are a light sleeper and if these things will impact your stay, look for another place. A friend had an outside room with a balcony, so she heard street sounds, including any celebrations or protest going on in the central square could be heard. However, it also provided some spectacular views for those events, including views and experiences of a military appreciation day activities.

The room was not in good condition , damaged Floor face board separated from drywall,no A/C Failing Internet connection. The only acceptable part is the rooftop restaurant with an excellent view to the zocalo. Mr. Sergio Dominguez at front desk gave me an attitude since our arrival. The rest of the staff was very friendly. I will never come back again,there are more options nearby. Kudos to the restaurant staff,Don Jose,Gildardo and a few others. Si reported an issue with the spigot in the bathtub it wasn’t fixed. O