Best Western Majestic

It was a bit noisy the cleaners and the washing machine were out loud right below the window at 2 am at night

Location was great if you are trying to be next to the Zocalo. If you are looking for a quiet place this is not the place. There is a lot of noise in the surrounding area even late at night. The rooms need to be updated bath tub seemed to be clogged. Another issue is on a street that is only for pedestrians therefore you have to walk with your luggage about a block.

Excelente hotel, de nuestros favoritos, una vista inmejorable del zócalo

Un hotel antiguo, con tradicion, muy buena ubicacion frente al zocalo de la CDMX, es una zona donde se puede caminar, tiene facil transportacion a los lugares hidtoricos de la ciudad y tours historicos.

Toda muy amables

El Hotel con excelente ubicación, pero con muy poco mantenimiento, en recepción no respetaron el tipo de habitación que pagué, tenía dos con king size y solamente me dieron una. El restaurante con personal amable, hermosa vista pero precios altos. Lo peor del hotel es el baño las toallas super viejas y percudidas, no tienen jabón líquido en la regadera, los tapetes de regadera mejor deberían tirarlos. Los bellboys muy amables, serviciales y educados.

Llegamos 13:00hrs. Y dejamos las maletas pues hasta las 15:00hrs. era el check in, regresamos a las 17:00hrs. y el señor de la recepción nos dijo que solo tenía una habitación con king size aunque yo reservé las dos habitaciones iguales, además de muy mala manera.

Deberían tener convenio con estacionamientos

Falta un poco de limpieza en las areas comunes, polvo en lamparas etc, habitaciones si estan limpias

La limpieza de la habitación deja mucho que desear, la regadera descompuesta, sale de momento caliente, de momento fria y el agua sin presión, tienes que estar pegado a la pared.

I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.

Always the best

The room was terrible I will post photos, it was dirty bathroom was neglected, I am very disapointed for a Best Western hotel

We are two senior citizens that were assigned the room facing the area where a Music Festival was scheduled for the weekend. The first night the loud music went on until 1 am. The following morning we were awakened at 4:30 am by some more loud music as they were preparing for the next event. I just felt that they should have warned us about the loud music and they didn’t. We were not aware of the scheduled festival.

I had to walk with my luggage because the street is only for pedestrians. The rooms are very dirty and old. Very noisy and the food at the restaurant is only buffet. The food is bad

The history of the property and the archecture

Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.

Todo estubo miy bien pero estaria mejor si hay aire acondicionado pero todo etubo bien y el servicio exelente gracias de seguro regresamos

Just cannot say enough how beautiful is this hotel and the staff is superb! Location is excellent in the heart of Mexico City, arts-culture-shopping-transportation, all near by. Surrounded by great restaurants also to mention its own restaurant on top with view to El Zocalo, great food, a real treat!! Stayed 5 nights, wish I could have stayed longer. Highly recommend this beautiful Hotel.

Lo importante de este hotel es su ubicación y seguridad. El mobiliario es viejo. Nos salieron cucarachitas de drenaje en el baño. Las toallas estaban grises. El restaurante nos encantó por su servicio y preciosa vista. La atención fue excelente salvo un recepcionista que no tenía el mejor carácter.