Does Hotel Elena have parking?

Yes, Hotel Elena does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Hotel Elena?

Traveloka users who have stayed at Hotel Elena have praised its Cleanliness, Service and Facilites, Room Comfort.

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Hotel Elena

Name: Hotel Elena
Address: Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000, Calle 2 Norte 608 Centro, Estado de Puebla, 72000, Mexico
Rating: 8.2

Hotels

8.2

/10

Very Good

189 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Excelente place, very close to down town city and many other places to eat and shop!

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Maggie

10.0

/ 10

Everything very good clean and the hospitality very friendly and staff very helpful

Maria Angelica

10.0

/ 10

We arrived at this hotel and was very surprised at how nice the hotel is! Ruth was extremely nice and professional, and she took extra care to make sure my elderly mother in law was comfortable. The room was very nice, clean and spacious. The room also included a continental breakfast. The woman serving breakfast was extremely nice and very helpful. In the evening we sat in the lobby and Marco, the evening staff was very kind and offered to help us with anything we needed. The hotel is located in a very central area, 5 to 10 minutes walking to the zocalo, cathedral and many other beautiful places. The hotel is half a block from the “Candy street”. I would definitely recommend this hotel to anyone looking for a place to stay in Puebla.

In the Area

See Map

Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Hotel Elena is a good choice when you are visiting Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Elena

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What's around Hotel Elena

Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000

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Discover More About Hotel Elena

General

Near Zócalo de Puebla

Location

With a stay at Hotel Elena, you'll be centrally located in Puebla, just a 4-minute walk from Zócalo de Puebla and 9 minutes by foot from Puebla Convention Center. This hotel is 11.5 mi (18.5 km) from Africam Safari and 2.6 mi (4.1 km) from Centro Expositor.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mexican Revolution Museum - 0.1 km / 0.1 mi
Candy Street - 0.1 km / 0.1 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Zócalo de Puebla - 0.4 km / 0.2 mi
Rosario Chapel - 0.4 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.4 km / 0.3 mi
Artist Quarter - 0.5 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Main Theater of Puebla - 0.5 km / 0.3 mi
El Parian Market - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Palafoxiana Library - 0.6 km / 0.4 mi
Puebla Convention Center - 0.7 km / 0.4 mi
Amparo Museum - 0.7 km / 0.4 mi
Callejon del Sapo - 0.7 km / 0.5 mi

The nearest major airport is Puebla Intl. Airport (PBC) - 35.9 km / 22.3 mi

Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining

You can enjoy a meal at the restaurant serving the guests of Hotel Elena, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Elena

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Microwave (shared)
Refrigerator (shared)
Rooftop terrace
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Coffee/tea in lobby

Food and Drinks

Breakfast
Snack bar

Transportation

Valet parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Elena

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 23:30

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 23:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Elena	17
Another facilities in Hotel Elena	Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked questions about Hotel Elena

What are available facilities at Hotel Elena?

There are top facilites at Hotel Elena such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Elena?

The standard check-in time at Hotel Elena is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00

Does Hotel Elena provide breakfast?

Yes, Hotel Elena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Elena?

Hotel Elena has a 3.0-star rating.

How many rooms are available at Hotel Elena?

Hotel Elena has 17.

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Hotel Elena reviews and ratings

Overall Ratings & Reviews Hotel Elena

Other sources (189)

8.2

Very Good

From 189 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

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Traveller Reviews Hotel Elena

Number of reviews per page

Top reviews

J faithe

Leisure

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

I loved the staff and the location. The building is beautiful and charming. Two big issues, I had no hot water and the pillow covers were not changed - The staff changed them immediately, and were very apologetic. Noise travels from inside the hotel, so if you have people who are loud and talking it's a bit annoying at 11pm. But the price was right, the location was good. ooooooo - the biggest thing - there is no heating in the hotel, so not only is the 24hr staff freezing, so you are you. I survived - probably wouldn't stay again, but it was fine. And, again - I loved the staff - very hard working and lovely people.

Raul

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Excellent service

Fernando

Business Family

2.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Room which was reserved as City view Has no windows at all! Receptionist said it is Expedia system fault. Director of this hotel is absent all day, they don’t want to return money paid on the reservation desk on arrival. Expedia tried to make another charge For us to be able to change the hotel. Hotel description is a fraud. They know they don’t offer city view , they charge and don’t want to refund money paid for touristic product which does not correspond to the description.

Joyce

6.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Pros: La zona es céntrica, el personal amable, el hotel bonito, incluyendo la habitación. Las vistas de la terraza son impresionantes. La habitación cuenta con aire acondicionado. Cons: Las almohadas y toallas son viejas. El desagüe de la regadera olía muy fuerte a drenaje. Hay 2 bares frente al hotel que tocan música a volumenes tan altos que aún con tapones se sentían las vibraciones toda la noche. Recomiendo evitar la habitación en terraza con balcón para estar lejos del ruido. Además porque son muchas escaleras para llegar a estás habitaciones en terraza.

Miguel

Friends and Family Family

8.0

/10

Reviewed 162 week(s) ago

Hotels.com verified review

No water at night. Bar with loud music at night.in front of building. Last day coffee was cold. Service attendants excellent.

Sandra

Leisure

10.0

/10

Reviewed 217 week(s) ago

Expedia Group verified review

Colonial decor, nice staff, and very helpful.

Verified traveler

Friends and Family Family

2.0

/10

Reviewed 232 week(s) ago

Hotels.com verified review

The room is old, has no windows and bo heat. They claim the room to be no smoking but it smells of smoke. They charged me 200 pesos because my four year old was sick (vomit) in the bed. Not impressed.

Verified traveler

Leisure Family

6.0

/10

Reviewed 267 week(s) ago

Expedia Group verified review

Requested double bed room and got a room with two twin beds put together. No working AC, stairs are the only access to rooms. Friendly staff, easy walk to city center.

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 276 week(s) ago

Expedia Group verified review

Excelente place, very close to down town city and many other places to eat and shop!

Verified traveler

Friends and Family with Partner

6.0

/10

Reviewed 282 week(s) ago

Expedia Group verified review

The hotel is very centric, good location, the room was nice, confortable bed, hot in the day but no need to use the AC, the only think is if you like cold showers this is the right hotel, most of the time the water at the shower was cold, no very nice! But for the price we got what we paid!

Verified traveler

Business Family

8.0

/10

Reviewed 290 week(s) ago

Expedia Group verified review

Buena ubicación. Los blancos y almohadas podrían ser mejores. Lo ideal es pedir una de las 3 habitaciones con ventana a la calle.

Maggie

Friends and Family Family

10.0

/10

Reviewed 302 week(s) ago

Expedia Group verified review

Everything very good clean and the hospitality very friendly and staff very helpful

Maria Angelica

Friends and Family Family

10.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

Claudia Estefania

with Partner

8.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

The parking is far, the valet takes up to 30 minutes to deliver your car

Ricardo

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Por el precio es una gran, gran opción. Muy cerca del zócalo, habitaciones bonitas, agua caliente, blancos limpios, caja fuerte y ventilador. El personal muy atento, de verdad me voy con buen sabor de boca, sin duda volvería.

Genaro

with Partner

2.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Las condiciones del baño despiden un fuerte olor a cañería y la regadera no tiene mantenimiento y el agua sale para todos lados

Jaime Miguel

with Partner

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

La habitación estaba deteriorada, se oía el ruido de la habitación contigua, el agua de la regadera no estaba suficientemente caliente, todo lo demás suficiente y lo esperando por el precio bajo

Hector

Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Si mucho

Francisco Alejandro

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Era una habitación lo suficientemente grande, estaba cerca del centro y en una calle con suficiente gente. La atención fue buena y el servicio de café y pan fue conveniente.

Anabel

Leisure Family

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

El personal muy atento y amable, la limpieza del área de cocina no fue muy agradable están sucias las mesas y las repisas donde están los alimentos tienen mucho polvo

Number of reviews per page

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Disclaimer

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