What do past guests say about Hotel Imperial?

Traveloka users who have stayed at Hotel Imperial have praised its Location, Cleanliness, Service and Facilites.

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Hotel Imperial

Name: Hotel Imperial
Address: Calle Miguel Lerdo #153, Col. Centro, Veracruz, Estado de Veracruz-Llave, Mexico, 91700, Calle Miguel Lerdo #153, Estado de Veracruz-Llave, 91700, Mexico
Rating: 7.4

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7.4

Pleasant

416 reviews

What Guests Say About Their Stay

Arturo

10.0

/ 10

La habitación me gustó todo muy limpio el hotel igual servicio en recepción todo bien Gracias

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Rey de jesus

10.0

/ 10

The place is very nice but is noise because the ubication, great place high recommended

Verified traveler

10.0

/ 10

February 2011 for 3 wonderful weeks at Hotel Imperial. The staff was WONDERFUL and helpful even tho we do NOT speak Spanish.. Barbara, the desk clerk does and was a GREAT help to us in ALL WAYS. It was very clean and charming. Yes, it is old but they are slowly redoing the entire hotel. Some damage in September 2010 from hurricane but that is being fixed. The price was VERY reasonable. Right in the Heart of Veracruz with lots of wonderful food close by and nightly entertainment in the Square....GREAT vacation!!! Great hotel and Interesting trip even without Spanish. ML of Vancouver, WA USA

In the Area

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Calle Miguel Lerdo #153, Col. Centro, Veracruz, Estado de Veracruz-Llave, Mexico, 91700

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Hotel Imperial is located in area / city Veracruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Imperial

Calle Miguel Lerdo #153, Col. Centro, Veracruz, Estado de Veracruz-Llave, Mexico, 91700

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Discover More About Hotel Imperial

General
Near Zócalo

Location
A stay at Hotel Imperial places you in the heart of Veracruz, steps from Zócalo and Veracruz Cathedral. This hotel is 0.7 mi (1.1 km) from Veracruz Harbour and 5.6 mi (9 km) from Plaza Las Americas Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zócalo - 0.1 km / 0.1 mi
Fototeca - 0.1 km / 0.1 mi
Veracruz Cathedral - 0.1 km / 0.1 mi
Cascada el Encanto - 0.2 km / 0.2 mi
Flea Market - 0.3 km / 0.2 mi
Malecón de Veracruz - 0.4 km / 0.3 mi
Museo de la Ciudad de Veracruz - 0.5 km / 0.3 mi
City Museum - 0.5 km / 0.3 mi
Naval Historical Museum - 0.6 km / 0.4 mi
Monument to the Veracruz Heros - 0.7 km / 0.4 mi
Carranza Lighthouse - 0.7 km / 0.4 mi
Teatro de la Reforma - 0.7 km / 0.4 mi
Centro Cultural Atarazanas - 0.7 km / 0.5 mi
Parque Zamora - 0.8 km / 0.5 mi
Bastion of Santiago Museum - 0.9 km / 0.5 mi

The preferred airport for Hotel Imperial is General Heriberto Jara Intl. Airport (VER) - 10.6 km / 6.6 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Hotel Imperial

Swimming Pool

Functional Hall

Lobby

Accommodation Services

Exterior

Transportation

Limited parking

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

Banquet
Reception hall
Smoking area
Parking

Public Facilities

Safety deposit box

Hotel Services

Luggage storage
24-hour Receptionist

Accommodation Policy & General Information in Hotel Imperial

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 21:30 - to 12:00
Available rooms at Hotel Imperial	37
Number of floors in Hotel Imperial	4
Another facilities in Hotel Imperial	Limited parking, Outdoor pool, Free WiFi, Banquet, Reception hall

Frequently asked questions about Hotel Imperial

What are available facilities at Hotel Imperial?

There are top facilites at Hotel Imperial such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Imperial?

The standard check-in time at Hotel Imperial is starting from 15:00 - 21:30 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Imperial?

Hotel Imperial has a 3.0-star rating.

How many floors does Hotel Imperial have?

Hotel Imperial has 4.

How many rooms are available at Hotel Imperial?

Hotel Imperial has 37.

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Hotel Imperial reviews and ratings

Overall Ratings & Reviews Hotel Imperial

Other sources (416)

7.4

Pleasant

From 416 reviews

Cleanliness

7.6

Room Comfort

7.0

Location

8.2

Service and Facilites

7.4

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Traveller Reviews Hotel Imperial

Number of reviews per page

Top reviews

Maria

Family

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

It is located on the center square of town. I could not get any balcony suites, she said they were not available at the time. The bathroom faucet was loose and ready to fall off. We had to play with it to keep it flowing. The shower door/to wall had mold. The beds were comfy. The staff was friendly. Because it sits next to many restaurants it is loud at night. I can tolerate one night but not more than that.

Jaime

4.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

We choose a room with balcony according to the web side of expidia with the price expidia show then when try to get the room they say the price was wrong and they gives us a different room

Andrew Glenn

4.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

No hot water, TVs didn't work, noisy until midnight every night, no internet, elevator didn't work for 3 days and we were on the third floor This is a 330 year old building, and it really needs to be renovated. The staff were nice, and the rooms were clean. The location is excellent---right on the zocalo. It is not comfortable and is lacking in so many ways.

Beatriz

Friends and Family Family

8.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Parking was hard to find. I am lucky to speak Spanish because I had to ask around town to find the streets. I recommend to call the front desk upon arrival to ask for the parking address. Please advice people to find the “Registro Civil” building, when I searched the name and number of the street, Google maps and Waze showed 5 different spots.

Hector

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Lovely staff

Francisco

Leisure with Partner

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

We’re nice place will recommend

Gil

Leisure with Partner

2.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día

Jose ANTONIO

Family

2.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel

Raymundo

with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

I liked everything

Norma

6.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente

Yesenia

Friends and Family Family

6.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms

Mariana

Friends and Family Family

2.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación

oralia

Leisure with Partner

2.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.

Javier

Leisure with Partner

8.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

Everything great foo ok overall i well recommended .

Rey de jesus

Leisure with Partner

10.0

/10

Reviewed 155 week(s) ago

Expedia Group verified review

The place is very nice but is noise because the ubication, great place high recommended

Dionisio

Leisure Family

4.0

/10

Reviewed 204 week(s) ago

Expedia Group verified review

Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 206 week(s) ago

Hotels.com verified review

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.

Maria

Leisure

2.0

/10

Reviewed 250 week(s) ago

Expedia Group verified review

they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.

Maximino

Friends and Family Family

8.0

/10

Reviewed 255 week(s) ago

Hotels.com verified review

Good

Verified traveler

Leisure with Children

10.0

/10

Reviewed 361 week(s) ago

Expedia Group verified review

Great location and awesome staff. We will definitely stay here again

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.