Hotel Imperial

Hotels
6.4
/10
Pleasant
37 reviews

What Guests Say About Their Stay

Fernanda

10.0
/ 10
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
See translation

Santander

10.0
/ 10
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
See translation

Isabel Cristina

10.0
/ 10
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
See translation
In the Area
See Map
Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060

Main Facilities

Read More
Restaurant
WiFi
Hotel Imperial is located in area / city Xalapa.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Imperial

Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
Discover More Places
Lobby Hotel Imperial
Exterior 2 Hotel Imperial

Discover More About Hotel Imperial

General


In Xalapa (Xalapa Centro)

Location


With a stay at Hotel Imperial in Xalapa (Xalapa Centro), you'll be within a 10-minute walk of Xalapa Gallery of Contemporary Art and San Jose Church. This hotel is 0.6 mi (1 km) from Los Berros Park and 0.6 mi (1 km) from Callejón del Diamante.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Xalapa Gallery of Contemporary Art - 0.5 km / 0.3 mi
San Jose Church - 0.6 km / 0.3 mi
Los Berros Park - 0.6 km / 0.4 mi
Callejón del Diamante - 0.7 km / 0.5 mi
Diego Rivera Center - 0.8 km / 0.5 mi
Palacio de Gobierno - 0.9 km / 0.6 mi
Xalapa Cathedral - 0.9 km / 0.6 mi
Juarez Park - 1 km / 0.6 mi
Palacio Municipal - 1.1 km / 0.7 mi
Diego Rivera Gallery - 1.2 km / 0.7 mi
El Agora - 1.2 km / 0.7 mi
Pinacoteca Diego Rivera - 1.2 km / 0.7 mi
Paseo de los Lagos Park - 1.2 km / 0.8 mi
University of Latin America - 1.2 km / 0.8 mi
Museo Casa de Xalapa - 1.2 km / 0.8 mi

The nearest airports are:
Xalapa, Veracruz (JAL-El Lencero) - 15.6 km / 9.7 mi
General Heriberto Jara Intl. Airport (VER) - 110.9 km / 68.9 mi

The preferred airport for Hotel Imperial is General Heriberto Jara Intl. Airport (VER).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features tour/ticket assistance and a ballroom.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.

Dining


Enjoy a satisfying meal at Palatino serving guests of Hotel Imperial. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as a turndown service and ceiling fans.

All facilities in Hotel Imperial

Bar, Cafe and Lounge Hotel Imperial
Bar, Cafe and Lounge
Functional Hall Hotel Imperial
Functional Hall
Common Space Hotel Imperial
Common Space
Lobby Hotel Imperial
Lobby
Exterior Hotel Imperial
Exterior

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Breakfast
  • Continental breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom

Things to Do

  • TV lounge

Public Facilities

  • Smoke-free area

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Imperial

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 07:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, No alcohol served onsite, No elevators
  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 13:00 - 07:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial
34
Number of floors in Hotel Imperial
3
Another facilities in Hotel Imperial
Luggage storage, Multilingual staff, Newspaper in lobby, Wedding service, Breakfast

Frequently asked questions about Hotel Imperial

What are available facilities at Hotel Imperial?
There are top facilites at Hotel Imperial such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial?
The standard check-in time at Hotel Imperial is starting from 13:00 - 07:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial provide breakfast?
Yes, Hotel Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Imperial?
Hotel Imperial has a 3.0-star rating.
How many floors does Hotel Imperial have?
Hotel Imperial has 3.
See All

Hotel Imperial reviews and ratings

6.4
Pleasant
From 37 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

5.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 614 week(s) ago

Expedia Group verified review

I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 615 week(s) ago

Expedia Group verified review

I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 617 week(s) ago

Expedia Group verified review

This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape
Alex
icon-Family
Family
2.0
/10
Reviewed 698 week(s) ago

Hotels.com verified review

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Read More
Claudia
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Fernanda
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

bien la estancia
Jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Desastre
Payola
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Recomendable
Santander
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Read More
Hitzel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Acogedora, excelente ubicación
Raúl Agustín
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Imperial

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.4
Pleasant
From 37 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

5.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 614 week(s) ago

Expedia Group verified review

I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 615 week(s) ago

Expedia Group verified review

I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 617 week(s) ago

Expedia Group verified review

This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape
Alex
icon-Family
Family
2.0
/10
Reviewed 698 week(s) ago

Hotels.com verified review

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Read More
Claudia
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Fernanda
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

bien la estancia
Jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Desastre
Payola
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Recomendable
Santander
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Read More
Hitzel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Acogedora, excelente ubicación
Raúl Agustín
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40