Hotel Imperial is located in area / city Xalapa.
See more
See more
Log In
Register
Search Hotels
- /
- 30,745Hotels in Mexico/
- /
- /
- Hotel in Hotel Imperial
See Other Accommodations in Xalapa
See All Photos
Hotel Imperial
Hotels
6.4
/10
Pleasant
37 reviews
What Guests Say About Their Stay
Fernanda
10.0
/ 10
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
See translation
Santander
10.0
/ 10
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
See translation
Isabel Cristina
10.0
/ 10
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
See translation
In the Area
See Map
Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
Main Facilities
See more
Restaurant
WiFi
Available Room Types in Hotel Imperial
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Hotel Imperial Address: Map & Location
Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
Discover More Places
Discover More About Hotel Imperial
Location
Hotel Imperial is located in area / city Xalapa.
About Hotel Imperial
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Imperial.
Savor your favorite dishes with special cuisines from Hotel Imperial exclusively for you.
With all facilities offered, Hotel Imperial is the right place to stay.
All facilities in Hotel Imperial
Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Others
- Restaurant
- Smoke-free area
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Ballroom
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Breakfast
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Imperial
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: MXN 50 per stay
- Pet fee: MXN 249 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
13:00 - 07:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 13:00 - 07:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Imperial | 34 |
Number of floors in Hotel Imperial | 3 |
Another facilities in Hotel Imperial | Luggage storage, Multilingual staff, Front desk, Newspaper in lobby, Tours |
Frequently asked question in Hotel Imperial
What are available facilities at Hotel Imperial?
There are top facilites at Hotel Imperial such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Imperial?
Check-in time at Hotel Imperial is staring from 13:00 - 07:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Imperial provide breakfast?
Yes, Hotel Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Imperial?
Hotel Imperial is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Imperial have?
Hotel Imperial has 3 floors.
See All
More Reviews from Other Guests in Hotel Imperial
Overall Ratings & Reviews Hotel Imperial
Other sources (37)
6.4
Pleasant
From 37 reviews
Cleanliness
7.4
Room Comfort
7.0
Location
5.2
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Imperial
Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 608 week(s) ago
Expedia Group verified review
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 608 week(s) ago
Expedia Group verified review
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 611 week(s) ago
Expedia Group verified review
This hotel is NOT recommended to anyone
Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect
There is no value here
We did not even have shampoo in our room. It was for sale at the front desk
Bathroom impossible to take a shower in
Beds are old and in bad shape
Alex
2.0
/10
Reviewed 691 week(s) ago
Hotels.com verified review
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over?
Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service?
Want to hear every person in the entire building through paper thin walls?
Want to toss and turn on a beat up old mattress?
Want to hear and feel constant knocking to the wall behind the bed?
Want poor customer service?
Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Read More
Claudia
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota
De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación
Al prestarme la plancha me pidieron mi cre
Fernanda
Leisure with Pet
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
bien la estancia
Jose
Leisure Family
2.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Desastre
Payola
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Recomendable
Santander
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Read More
Hitzel
Leisure with Partner
2.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
Business and Leisure
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Acogedora, excelente ubicación
Raúl Agustín
Leisure with Partner
6.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Xalapa
About Traveloka
Copyright © 2026 Traveloka. All rights reserved