Hotel Rancho Encantado

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9.4
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Laura St.

10.0
/ 10
Incredibly gorgeous and wonderful place. Excellent place to enjoy all Bacalar has to offer.

Denise

10.0
/ 10
We literally had the best room in the whole place. Located on the lagoon with a dock with two chairs and our own private tub out front it was like our own private paradise. The staff was sweet and friendly and gracious. We ate breakfast at the restaurant every day and got drinks and dinner from them also. Salvador was so sweet and friendly when checking us in and Abel was not only the “water activities director “ ( aka lent our kayaks and SUPs) but took us out on a boat tour with some other folks. On our second day we did the boat tour offered by the hotel and it was amazing! Abel gave us all sorts of information and education about the lagoon as we cruised… Halfway through the tour a giant squall hit and we were pelted with the rain storm, in the amazing warm water. Luckily it was all adults and we are having the best time so we all got in the water and swam and exfoliated ourselves with the sand and laughed together. Then the sun came out and we continued on and went to the Pirates Cove where we laughed and drink beer and had an amazing day . The restaurant staff were fantastic and brought my husband breakfast dessert and welcomed us every day . When we got home I asked him what his favorite part was and he said the boat ride at Bacalar ❤️ we hated to leave and will absolutely return. The water was the clearest and purest we’ve ever been in and those seven colors aren’t a joke. Thank you so much for our stay❤️❤️❤️

James

10.0
/ 10
The staff was great and the location was a dream. I loved the painted floor and personal dock in our cabin
In the Area
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Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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Swimming Pool
Parking
WiFi
Hotel Rancho Encantado is a hotel is located at Bacalar.
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What's around Hotel Rancho Encantado

Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930
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Lobby Hotel Rancho Encantado
Lobby 2 Hotel Rancho Encantado

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General
Near Laguna Bacalar Ecological Park

Location
With a stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, a 3-minute walk from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This beach hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 1.7 mi (2.7 km) from Ecopark Bacalar.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Bacalar - 0.3 km / 0.2 mi
Polytechnic University of Bacalar - 2.3 km / 1.5 mi
Ecopark Bacalar - 2.7 km / 1.6 mi
Laguna Bacalar Ecological Park - 2.7 km / 1.6 mi
Zócalo - 3.6 km / 2.2 mi
Fort of San Felipe - 3.7 km / 2.3 mi
Municipal Spa of Bacalar - 4.2 km / 2.6 mi
Cenote Negro - 4.9 km / 3 mi
Cenote Cocalitos - 8.2 km / 5.1 mi
Cenote Azul - 8.5 km / 5.3 mi
Cenote Esmeralda - 9.4 km / 5.8 mi
Laguna Milagros - 30.5 km / 18.9 mi
Ichkabal - 39.4 km / 24.5 mi
Payo Obispo Zoo - 40.7 km / 25.3 mi
Palacio Municipal De Othon P. Blanco - 41.1 km / 25.5 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40.7 km / 25.3 mi
Corozal (CZH) - 54.3 km / 33.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 35 air-conditioned guestrooms. Rooms have private furnished patios. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

All facilities in Hotel Rancho Encantado

Swimming Pool Hotel Rancho Encantado
Swimming Pool
Entertainment Facility Hotel Rancho Encantado
Entertainment Facility
Functional Hall Hotel Rancho Encantado
Functional Hall
Common Space Hotel Rancho Encantado
Common Space
Lobby Hotel Rancho Encantado
Lobby

Transportation

  • Limited parking

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Garden
  • Private beach
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Wedding service
  • Luggage storage

Business Facilities

  • Conference rooms

Sports and Recreations

  • Canoeing

Accommodation Policy & General Information in Hotel Rancho Encantado

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rancho Encantado
35
Number of floors in Hotel Rancho Encantado
2
Another facilities in Hotel Rancho Encantado
Limited parking, TV lounge, Spa, Outdoor pool, Garden

Frequently asked questions about Hotel Rancho Encantado

What are available facilities at Hotel Rancho Encantado?
There are top facilites at Hotel Rancho Encantado such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Rancho Encantado?
The standard check-in time at Hotel Rancho Encantado is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Rancho Encantado provide breakfast?
Yes, Hotel Rancho Encantado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Rancho Encantado?
Hotel Rancho Encantado has a 4.0-star rating.
How many floors does Hotel Rancho Encantado have?
Hotel Rancho Encantado has 2.
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Hotel Rancho Encantado reviews and ratings

9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.4

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Traveller Reviews Hotel Rancho Encantado

Number of reviews per page
20
40
Top reviews
Danyelle
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room with water access are well worth it.
Laura St.
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredibly gorgeous and wonderful place. Excellent place to enjoy all Bacalar has to offer.
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We literally had the best room in the whole place. Located on the lagoon with a dock with two chairs and our own private tub out front it was like our own private paradise. The staff was sweet and friendly and gracious. We ate breakfast at the restaurant every day and got drinks and dinner from them also. Salvador was so sweet and friendly when checking us in and Abel was not only the “water activities director “ ( aka lent our kayaks and SUPs) but took us out on a boat tour with some other folks. On our second day we did the boat tour offered by the hotel and it was amazing! Abel gave us all sorts of information and education about the lagoon as we cruised… Halfway through the tour a giant squall hit and we were pelted with the rain storm, in the amazing warm water. Luckily it was all adults and we are having the best time so we all got in the water and swam and exfoliated ourselves with the sand and laughed together. Then the sun came out and we continued on and went to the Pirates Cove where we laughed and drink beer and had an amazing day . The restaurant staff were fantastic and brought my husband breakfast dessert and welcomed us every day . When we got home I asked him what his favorite part was and he said the boat ride at Bacalar ❤️ we hated to leave and will absolutely return. The water was the clearest and purest we’ve ever been in and those seven colors aren’t a joke. Thank you so much for our stay❤️❤️❤️
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Zeida
icon-with Friends
with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lighting was horrible. Especially the bathroom lighting Staff was excellent , very attentive courteous no other complaints but the lighting
James
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was great and the location was a dream. I loved the painted floor and personal dock in our cabin
Rosa Isela
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean the priperty too. We did not use the pool or have breakfeast as we had to leave early but dinner was delicious and they made it extra special as it was my moms bday and played the mañanitas for us and beought out a special cheesecake
Griselda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff and very peaceful, the restaurant was great and the rooms very clean
Mayra Isabel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My experience at this hotel was awesome, everything was beautiful, the staff was very friendly and welcoming.. I really recommend to stay here 😊
Hugo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We stayed at Rancho Encantado for the weekend, and it was an incredible experience. A special thank you to José at the restaurant, his service was outstanding. Also, Vega, the paddleboard instructor, was amazing. Such a kind and patient person. He really helped my wife feel comfortable trying new things, she even went kayaking and paddleboarding, which she normally wouldn’t do! The sunrise over the lagoon was absolutely beautiful, and the water is simply stunning. We also did the 2-hour lagoon tour, and it was a great experience. We truly enjoyed it. The food deserves a special mention: excellent quality, and the presentation of each dish was professional and impressive. All the staff were welcoming, and the atmosphere of the place makes you want to stay more than just a couple of nights. We will definitely come back. And the photos we took are just beautiful!
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Incredible property, wonderful staff and excellent restaurant, the complete package. It’s hard to find a place that checks all the boxes, this place does. Book a lakeside room you won’t be disappointed. We can’t wait to return!
Salvador
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Everything was great! Looking forward to return sometime soon. Only regret was that it was only for 1 night
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean and the staff was lovely. It had everything we needed while still feeling small and intimate
Lisa
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beautiful and serene. Friendly and accommodating staff.
Jessica
icon-with Friends
with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Such a wonderful experience thank you especially enjoyed our spa treatments I have worked in the industry for decades & have never had such an incredible massage thank you for a truly relaxing experience great food & drinks & service hope to return soon
Noemi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!
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Marianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
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Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everyone was great
mckenzie steen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed and excellent restaurant
Diana
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It was super nice!
William
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice, well-run place in a beautiful location.
Number of reviews per page
20
40

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Exterior 4 Hotel Rancho Encantado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.