Hotel Rancho Encantado

Hotels
9.2
/10
Exceptional
997 reviews

What Guests Say About Their Stay

Noemi

10.0
/ 10
We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!

Marianne

10.0
/ 10
The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…

Elizabeth

10.0
/ 10
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
In the Area
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Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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Swimming Pool
Parking
WiFi
Hotel Rancho Encantado is a hotel is located at Bacalar.
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What's around Hotel Rancho Encantado

Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930
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Lobby Hotel Rancho Encantado
Lobby 2 Hotel Rancho Encantado

Discover More About Hotel Rancho Encantado

General


Near Laguna Bacalar Ecological Park

Location


When you stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This beach hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 1.7 mi (2.7 km) from Ecopark Bacalar.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Bacalar - 0.6 km / 0.4 mi
Polytechnic University of Bacalar - 2.3 km / 1.5 mi
Ecopark Bacalar - 2.7 km / 1.6 mi
Laguna Bacalar Ecological Park - 2.7 km / 1.6 mi
Zócalo - 3.6 km / 2.2 mi
Fort of San Felipe - 3.7 km / 2.3 mi
Municipal Spa of Bacalar - 4.2 km / 2.6 mi
Cenote Negro - 4.9 km / 3 mi
Cenote Cocalitos - 8.2 km / 5.1 mi
Cenote Azul - 8.5 km / 5.3 mi
Cenote Esmeralda - 9.4 km / 5.8 mi
Laguna Milagros - 30.5 km / 18.9 mi
Ichkabal - 39.4 km / 24.5 mi
Payo Obispo Zoo - 40.7 km / 25.3 mi
Palacio Municipal De Othon P. Blanco - 41.1 km / 25.5 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40.7 km / 25.3 mi
Corozal (CZH) - 54.3 km / 33.7 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Business Facilities


Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 35 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

All facilities in Hotel Rancho Encantado

Swimming Pool Hotel Rancho Encantado
Swimming Pool
Entertainment Facility Hotel Rancho Encantado
Entertainment Facility
Functional Hall Hotel Rancho Encantado
Functional Hall
Common Space Hotel Rancho Encantado
Common Space
Lobby Hotel Rancho Encantado
Lobby

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Garden
  • Private beach
  • Pool sun loungers

Transportation

  • Limited parking
  • Airport transfer

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Wedding service
  • Luggage storage

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Sports and Recreations

  • Canoeing

Accommodation Policy & General Information in Hotel Rancho Encantado

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Property does not offer onsite COVID-19 testing
  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rancho Encantado
35
Number of floors in Hotel Rancho Encantado
2
Another facilities in Hotel Rancho Encantado
TV lounge, Spa, Outdoor pool, Garden, Private beach

Frequently asked questions about Hotel Rancho Encantado

What are available facilities at Hotel Rancho Encantado?
There are top facilites at Hotel Rancho Encantado such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Rancho Encantado?
The standard check-in time at Hotel Rancho Encantado is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Rancho Encantado provide breakfast?
Yes, Hotel Rancho Encantado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Rancho Encantado?
Hotel Rancho Encantado has a 4.0-star rating.
How many floors does Hotel Rancho Encantado have?
Hotel Rancho Encantado has 2.
See All

Hotel Rancho Encantado reviews and ratings

9.2
Exceptional
From 997 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Rancho Encantado

Number of reviews per page
20
40
Top reviews
Noemi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!
Read More
Marianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Read More
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everyone was great
mckenzie steen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed and excellent restaurant
Diana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was super nice!
William
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice, well-run place in a beautiful location.
Stacey
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was great
Cecilia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

loved the white clean bed sheets and the environment,
Cecilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Todo muy limpio y el personal muy amable. Hermoso hotel :)
Andy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Read More
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was in great conditions super clean and comfortable.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very comfortable, safe, relaxing property
Robert
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean, very friendly. Beautiful!!!
Norma
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean, very quiet, beautiful installations. All perfect
alan raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excelente opción para disfrutar lo que ofrece Bacalar
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Rosalia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful place
Rosa
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent!!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Rancho Encantado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 997 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Rancho Encantado

Number of reviews per page
20
40
Top reviews
Noemi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!
Read More
Marianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Read More
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everyone was great
mckenzie steen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed and excellent restaurant
Diana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was super nice!
William
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice, well-run place in a beautiful location.
Stacey
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was great
Cecilia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

loved the white clean bed sheets and the environment,
Cecilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Todo muy limpio y el personal muy amable. Hermoso hotel :)
Andy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Read More
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was in great conditions super clean and comfortable.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very comfortable, safe, relaxing property
Robert
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean, very friendly. Beautiful!!!
Norma
icon-Family
Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very clean, very quiet, beautiful installations. All perfect
alan raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excelente opción para disfrutar lo que ofrece Bacalar
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Rosalia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful place
Rosa
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent!!!
Number of reviews per page
20
40