Hotel Rancho Encantado

Hotels
9.2
/10
Exceptional
997 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.

Robert

10.0
/ 10
The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁

Karen

10.0
/ 10
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
In the Area
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Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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Swimming Pool
Restaurant
WiFi
Hotel Rancho Encantado is a hotel is located at Bacalar.
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What's around Hotel Rancho Encantado

Carretera Federal 307 Km 24, Bacalar, Estado de Quintana Roo, Mexico, 77930
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Discover More About Hotel Rancho Encantado

Location


Hotel Rancho Encantado is a hotel is located at Bacalar.

About Hotel Rancho Encantado

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hotel Rancho Encantado exclusively for you.

Hotel Rancho Encantado is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Rancho Encantado.

All facilities in Hotel Rancho Encantado

Others Hotel Rancho Encantado
Others

Things to Do

  • Hot tub
  • Spa
  • Outdoor pool
  • Garden
  • Private beach
  • Pool sun loungers

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Front desk
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Rancho Encantado

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rancho Encantado
35
Number of floors in Hotel Rancho Encantado
2
Another facilities in Hotel Rancho Encantado
Hot tub, Spa, Outdoor pool, Garden, Private beach

Frequently asked question in Hotel Rancho Encantado

What are available facilities at Hotel Rancho Encantado?
There are top facilites at Hotel Rancho Encantado such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Rancho Encantado?
The standard check-in time at Hotel Rancho Encantado is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Rancho Encantado provide breakfast?
Yes, Hotel Rancho Encantado provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Rancho Encantado have?
Hotel Rancho Encantado is a 4.0-star hotel.
How many floors does Hotel Rancho Encantado have?
Hotel Rancho Encantado has 2 floors.
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More Reviews from Other Guests in Hotel Rancho Encantado

9.2
Exceptional
From 997 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Rancho Encantado

Number of reviews per page
20
40
Top reviews
Diana
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was super nice!
William
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, well-run place in a beautiful location.
Stacey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Cecilia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

loved the white clean bed sheets and the environment,
Cecilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo muy limpio y el personal muy amable. Hermoso hotel :)
Andy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Read More
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was in great conditions super clean and comfortable.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable, safe, relaxing property
Robert
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, very friendly. Beautiful!!!
Norma
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean, very quiet, beautiful installations. All perfect
alan raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excelente opción para disfrutar lo que ofrece Bacalar
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Rosalia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful place
Rosa
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent!!!
Sylvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel hermoso y tranquilo con acceso a la laguna.
Nora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Attention to detailed and beautiful buildings, gardens and facilities. Friendly staff
Alejandro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was our second time staying at the property—our first visit was seven years ago. We returned because we had such a great experience the first time, and we were pleasantly surprised to see that the new ownership has made significant improvements. The property now features a beautiful pool and a picturesque dock extending into the lagoon, complete with hammocks for relaxing. They also offer a boat tour of the lagoon, which was excellent. Our guide was fantastic, and even though we were running late, they kindly accommodated us with a later departure. We were celebrating our son’s 15th birthday, and the staff went above and beyond to make it special. They arranged for a cake, decorated his room, and even sang Happy Birthday. The food throughout our stay was delicious, and a highlight was the woman making fresh corn tortillas on-site, they were incredible.
Read More
juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location, courteous staff, highly recommend it 👍
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Rancho Encantado

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 997 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Rancho Encantado

Number of reviews per page
20
40
Top reviews
Diana
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was super nice!
William
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, well-run place in a beautiful location.
Stacey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Cecilia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

loved the white clean bed sheets and the environment,
Cecilia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo muy limpio y el personal muy amable. Hermoso hotel :)
Andy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Read More
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was in great conditions super clean and comfortable.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable, safe, relaxing property
Robert
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clean, very friendly. Beautiful!!!
Norma
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean, very quiet, beautiful installations. All perfect
alan raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excelente opción para disfrutar lo que ofrece Bacalar
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Rosalia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful place
Rosa
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent!!!
Sylvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel hermoso y tranquilo con acceso a la laguna.
Nora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Attention to detailed and beautiful buildings, gardens and facilities. Friendly staff
Alejandro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was our second time staying at the property—our first visit was seven years ago. We returned because we had such a great experience the first time, and we were pleasantly surprised to see that the new ownership has made significant improvements. The property now features a beautiful pool and a picturesque dock extending into the lagoon, complete with hammocks for relaxing. They also offer a boat tour of the lagoon, which was excellent. Our guide was fantastic, and even though we were running late, they kindly accommodated us with a later departure. We were celebrating our son’s 15th birthday, and the staff went above and beyond to make it special. They arranged for a cake, decorated his room, and even sang Happy Birthday. The food throughout our stay was delicious, and a highlight was the woman making fresh corn tortillas on-site, they were incredible.
Read More
juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location, courteous staff, highly recommend it 👍
Number of reviews per page
20
40