How many rooms are available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive has 1028.

Does Hotel Riu Emerald Bay - All Inclusive have parking?

Yes, Hotel Riu Emerald Bay - All Inclusive does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Hotel Riu Emerald Bay - All Inclusive?

Traveloka users who have stayed at Hotel Riu Emerald Bay - All Inclusive have praised its Service and Facilites, Cleanliness, Room Comfort.

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Hotel Riu Emerald Bay - All Inclusive

Name: Hotel Riu Emerald Bay - All Inclusive
Address: Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, Estado de Sinaloa, Mexico, 82110, Calzada Camaron Sabalo, Estado de Sinaloa, 82110, Mexico
Rating: 8.4

Others

8.4

/10

Very Good

2,283 reviews

What Guests Say About Their Stay

Paige Nadine

10.0

/ 10

Lots of bugs in pool . Bees where bad . Lots of ppl stung. Pool was fun though. Beach is great

Anna

10.0

/ 10

Staff is excellent, everything is so clean all of the time. Everything very accessible, great for kids, lots of pool options. Kids club is only about 2 hours per day but they take good care of them. Rooms are very clean. Building is a tad dated, drinks are so-so, food is great lots of options. Beds weren’t that comfortable a little hard for my comfort but I asked for a bunch of extra pillows and that helped. No issues with elevators. Banda bands on the beach every night was a bit annoying (like 4 bands playing something different at a time). Beautiful beach. I would return solely because of the staff and cleanliness. Oh also the weather was impeccible. 27 Celsius every day not 1 cloud.

Shirmel

10.0

/ 10

Riu Emerald Bay was an amazing place to visit. The rooms were clean and the staff was polite. We loved the pool and swim-up bars. The restaurants provided a great variety of food and the poolside cafe at Pepe's was really convenient for midday snacks. I would definitely suggest visiting the spa for a massage. The steam room had a wonderfully minty scent. If I had to change anything I would say turn the temperature up in the hot tub. We had a wonderful time from the beginning to end of our trip.

In the Area

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Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, Estado de Sinaloa, Mexico, 82110

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at Hotel Riu Emerald Bay - All Inclusive is a good choice when you are visiting Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Riu Emerald Bay - All Inclusive

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What's around Hotel Riu Emerald Bay - All Inclusive

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, Estado de Sinaloa, Mexico, 82110

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Discover More About Hotel Riu Emerald Bay - All Inclusive

General

Near Mazagua Aquatic Park

Location

With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of The Mazatlan Malecón and Witches Beach. This all-inclusive property is 10.6 mi (17 km) from Olas Altas Beach and 10.7 mi (17.2 km) from Plaza Machado.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Witches Beach - 0.7 km / 0.4 mi
Mazagua Aquatic Park - 0.9 km / 0.5 mi
Marina Mazatlan Golf Course - 2.4 km / 1.5 mi
Mazatlan International Center - 4.7 km / 2.9 mi
Cerritos Beach - 4.7 km / 2.9 mi
Bula - 5.8 km / 3.6 mi
Galerias Mazatlan - 6 km / 3.7 mi
Pacific Golf Center - 8.1 km / 5 mi
Playa Brujas - 8.1 km / 5 mi
Islands and Protected Areas of the Gulf of California - 8.1 km / 5 mi
El Cid Country Club Golf Course - 9.3 km / 5.8 mi
La Gran Plaza Mall - 10.5 km / 6.5 mi
Casino del Rey - 10.9 km / 6.8 mi
Punta Camaron Beach - 11 km / 6.8 mi
Sea Shell City Museum - 11.2 km / 7 mi

The preferred airport for Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT) - 37.1 km / 23 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Business Facilities

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Dining

Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

All facilities in Hotel Riu Emerald Bay - All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Waterpark
Outdoor pool
Outdoor facilities
TV lounge
Spa
Health club
Garden
Beach towel
Sauna
Waterslide
Beach sun loungers
Pool sun loungers

Food and Drinks

Vegetarian meal
Poolside bar
Buffet breakfast
Breakfast
Nightclub
Snack bar

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
24-hour Receptionist

Nearby Facilities

Gift shop
Grocery
Hair salon
ATM/Banking

General

Smoking area
Rooftop terrace
Parking

Sports and Recreations

Beach volleyball
Windsurfing
Billiard

Family-friendly Facilities

Kids club
Children pool

Transportation

Limo or town car service
Bicycle storage

Business Facilities

Conference rooms
Computer station

Kids and Pets

Babysitting

Connectivity

Free WiFi

Public Facilities

Coffee/tea in lobby

Accommodation Policy & General Information in Hotel Riu Emerald Bay - All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Emerald Bay - All Inclusive	1028
Number of floors in Hotel Riu Emerald Bay - All Inclusive	20
Another facilities in Hotel Riu Emerald Bay - All Inclusive	Shops, Waterpark, Outdoor pool, Outdoor facilities, TV lounge

Frequently asked questions about Hotel Riu Emerald Bay - All Inclusive

What are available facilities at Hotel Riu Emerald Bay - All Inclusive?

There are top facilites at Hotel Riu Emerald Bay - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Riu Emerald Bay - All Inclusive?

The standard check-in time at Hotel Riu Emerald Bay - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hotel Riu Emerald Bay - All Inclusive provide breakfast?

Yes, Hotel Riu Emerald Bay - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive has a 3.5-star rating.

How many floors does Hotel Riu Emerald Bay - All Inclusive have?

Hotel Riu Emerald Bay - All Inclusive has 20.

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Hotel Riu Emerald Bay - All Inclusive reviews and ratings

Overall Ratings & Reviews Hotel Riu Emerald Bay - All Inclusive

Other sources (2,283)

8.4

Very Good

From 2,283 reviews

Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

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Traveller Reviews Hotel Riu Emerald Bay - All Inclusive

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Top reviews

Bryan

with Children

10.0

/10

Reviewed 13 week(s) ago

Carlyanne

with Children

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay overall and truly enjoyed all 7 days. That said, I’ll highlight a few things others may want to consider. This review is for a connecting room booking (2nd and 7th floors). At check-in, despite paying extra for an ocean-view connecting room (needed for young children), we were told none were available. There was little effort to resolve this until I advocated for a solution. We stayed one night in a 2nd-floor connecting room (no ocean view) and then moved to the 7th floor. It worked, but was inconvenient, and no compensation was offered. The rooms are dated and not what I would expect of a 4-star property. Beds smelled musty, extra blankets appeared unwashed, and we had issues with a clogged toilet and a slow-draining sink. The pillows were very uncomfortable, so we improvised. Connecting rooms are at the ends of the building, which offers great views but comes with constant fan noise. Pools and waterslides were fun, though the slides are quite rough—many guests mentioned minor injuries. Don’t leave towels unattended; ours was taken and replacement fees apply. Food was good but repetitive. The reservation app is difficult—lining up early worked best. Staff were excellent and kept everything very clean. The beach is beautiful for sunsets but not swimmable beyond knee depth. Overall, a fun stay with great staff, but some service and maintenance gaps.

Shirmel

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

ana

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great

Imelda

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room we had was in the tower. Bed was a little harder than what I’m used to. However the room was still nice facing the ocean. I would go back to this property but I would ask for a room in the new building

Dylan

10.0

/10

Reviewed 14 week(s) ago

We have stayed at other Riu resorts and were pleased that Emerald Bay lived up to our expectations. One nice feature is that all the rooms in the tower are ocean view without having to pay extra. The beach was nice and the pool areas had something for everyone. The water park is a nice feature also. We enjoyed the buffet options best but the snack bar was always a good, convenient option. Staff was always helpful and worked hard to keep the common areas clean and inviting.

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Lobby 4 Hotel Riu Emerald Bay - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.