SGD | EN
Deals
Get App
Partnership
Support
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Things to Do
Cruises
Travel Planner
More

Hotel Riu Emerald Bay - All Inclusive

Resorts
Finding rooms for you...
8.4
/10
Very Good
2,371 reviews

What Guests Say About Their Stay

Juan Antonio

10.0
/ 10
I would say everything the people the room the food the clean environment it was a very good my staying there

Dalia Isabel

10.0
/ 10
Todo excelente, solo en la comida deberían tener variedad porque al menos todos los días nos tocó la mismo.

Maria G

10.0
/ 10
Well everything was nice and clean except the adults pool was kind of smell like pipi people should go to te restroom or place signs that please use the restrooms, Also the shower tub was slippery. Thank you but everything was amazing and clean
In the Area
See Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, Estado de Sinaloa, Mexico, 82110

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Waterslide
Nightclub
Poolside bar
Windsurfing
Billiard
Children pool
Laundry service
Parking
Luggage storage
Garden
Rooftop terrace
Health club
Staying at Hotel Riu Emerald Bay - All Inclusive is a good choice when you are visiting Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Hotel Riu Emerald Bay - All Inclusive

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, Estado de Sinaloa, Mexico, 82110
Discover More Places
Lobby Hotel Riu Emerald Bay - All Inclusive
Lobby 2 Hotel Riu Emerald Bay - All Inclusive

Discover More About Hotel Riu Emerald Bay - All Inclusive

General
Near Mazagua Aquatic Park

Location
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of The Mazatlan Malecón and Playa Brujas.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Brujas - 0.7 km / 0.4 mi
Mazagua Aquatic Park - 0.9 km / 0.5 mi
Marina Mazatlan Golf Course - 2.4 km / 1.5 mi
Mazatlan International Center - 4.7 km / 2.9 mi
Cerritos Beach - 4.7 km / 2.9 mi
Bula - 5.8 km / 3.6 mi
Galerias Mazatlan - 6 km / 3.7 mi
Pacific Golf Center - 8.1 km / 5 mi
Playa Sábalo - 8.1 km / 5 mi
Islands and Protected Areas of the Gulf of California - 8.1 km / 5 mi
El Cid Country Club Golf Course - 9.3 km / 5.8 mi
La Gran Plaza Mall - 10.5 km / 6.5 mi
Casino del Rey - 10.9 km / 6.8 mi
Punta Camaron Beach - 11 km / 6.8 mi
Sea Shell City Museum - 11.2 km / 7 mi

The preferred airport for Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT) - 37.1 km / 23 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park.

Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining
You can enjoy a meal at Las Tres Islas serving the guests of Hotel Riu Emerald Bay - All Inclusive, or stop in at the snack bar/deli. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

All facilities in Hotel Riu Emerald Bay - All Inclusive

Facility

  • Outdoor pool
  • Waterslide
  • Nightclub
  • Poolside bar
  • Windsurfing
  • Billiard
  • Children pool
Swimming Pool Hotel Riu Emerald Bay - All Inclusive
Swimming Pool
Entertainment Facility Hotel Riu Emerald Bay - All Inclusive
Entertainment Facility
Fitness Center Hotel Riu Emerald Bay - All Inclusive
Fitness Center
Functional Hall Hotel Riu Emerald Bay - All Inclusive
Functional Hall
Common Space Hotel Riu Emerald Bay - All Inclusive
Common Space

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Waterpark
  • Outdoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

Transportation

  • Bicycle storage

Connectivity

  • Free WiFi

General

  • Smoking area
  • Rooftop terrace
  • Parking

Public Facilities

  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Windsurfing
  • Billiard

Accommodation Policy & General Information in Hotel Riu Emerald Bay - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
  • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Emerald Bay - All Inclusive
1028
Number of floors in Hotel Riu Emerald Bay - All Inclusive
20
Another facilities in Hotel Riu Emerald Bay - All Inclusive
Babysitting with surcharge, Kids club, Children pool, Waterpark, Outdoor pool

Frequently asked question in Hotel Riu Emerald Bay - All Inclusive

What is normal check-in & check-out time at Hotel Riu Emerald Bay - All Inclusive?
The standard check-in time at Hotel Riu Emerald Bay - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Hotel Riu Emerald Bay - All Inclusive provide breakfast?
Yes, Hotel Riu Emerald Bay - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Emerald Bay - All Inclusive
Hotel Riu Emerald Bay - All Inclusive has a 3.5-star rating.
How many floors does Hotel Riu Emerald Bay - All Inclusive have?
Hotel Riu Emerald Bay - All Inclusive has 20.
How many rooms are available at Hotel Riu Emerald Bay - All Inclusive
Hotel Riu Emerald Bay - All Inclusive has 1028.
See All

More Reviews from Other Guests in Hotel Riu Emerald Bay - All Inclusive

Overall Ratings & Reviews Hotel Riu Emerald Bay - All Inclusive

Other sources (2,371)
8.4
Very Good
From 2,371 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Emerald Bay - All Inclusive

Number of reviews per page
20
40
Top reviews
Juan Antonio
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would say everything the people the room the food the clean environment it was a very good my staying there
Armando
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not clean at all, electricity outlets were all and not working propertly, beding was terrible very disapointed. everything else was okay.
Dalia Isabel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Todo excelente, solo en la comida deberían tener variedad porque al menos todos los días nos tocó la mismo.
Maria G
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Well everything was nice and clean except the adults pool was kind of smell like pipi people should go to te restroom or place signs that please use the restrooms, Also the shower tub was slippery. Thank you but everything was amazing and clean
Guadalupe
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love that every thing was so clean and everyone was very friendly and helpful I didn’t like the heat in the lobby and hallways.
kamalpreet
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They have a elevator program We used the stair most of the times It needs to be fixed Poor choice of alcohol and beer.
Arturo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Estoy sorprendida han mejorado en todos los aspectos, me gustó mucho, fue una experiencia inolvidable. Gracias
Sandy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My only complaint about the property was the elevators not working properly. It was about 30 minutes wait for the elevator to get to the floor of the room. This is the only negative experience. My last day I had to go down the elevator with two luggages. Riu needs to find a better way for the elevators to work.
Emmanuel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo espectacular no la pasamos muy bien. Los empleados muy atentos y comida buena. Las bebidas buenas, albercas al 100 . Lo único que no me gustó k la gente toma las toallas tengan cuidado con eso.
Alicia
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We traveled 12 people, we rented 2 suites and 2 rooms in the rooms and in 1 suite the air did not work, the mini bar did not fill it, the keys of 2 rooms and 1 suite did not work properly, the sink was blogged, the food was okay and for reservations for the restaurants you have.
Cruz
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good except the keys they were not working and we tried not to put in near other cards or phones and still we had to go like three times a day so they were working.
Denise Oyuki Castillo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best place ever
Josue
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean resort, staff very attentive and will definitely be coming back soon. Highly recommended
Colby Brennan
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

4 star at best. Rooms, pools and property is deteriorating and in bad need of a renovation.
Minh
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The buffet food was good and lots of variety. The food at the specialty restaurants was good as well except for the Asian bamboo. The food at the Asian bamboo was the worse Asian food that we ever ate at any all-inclusive resort. For the Mexican specialty restaurant, I suggest a grouper fish dish. For Italian specialty restaurant I suggest the filet mignon. Skip the Asian bamboo specialty restaurant. The bedsheets are very old and pillows are the worst of all of the all-inclusive resorts I’ve been. The bedroom furniture are also very old as well and towels are extremely old. On the other hand, they pulled are very spacious and the Kids pool is very big for my son to play in. The staff was all very nice. The elevators are very slow and there is no air-conditioning in the lobby.
Read More
Alfredo
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Los cuartos estaban poco sucios, El bańo también, Los ele adore siempre llenos y sin aire acondicionado..😡 Las bebidas alcohólicas muy rebajadas y unas filas interminables. En realidad muy básico todo Comida entretenimiento muy apagado. Cómo estuvo lloviendo mucho y mucho olíaje así que tuvimos que pasar mucho tiempo dentro del hotel.
Read More
Natalie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms super clean , drinks where the best , the beach view very beautiful and staff very helpful and friendly and good vibes
Norma Alicia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful place friendly people I go there every single year. I love the Riu
kimberly
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel! They have many pools and lots of entertainment and activities. The staff was always helpful.
Alhea
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food was not the best!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Riu Emerald Bay - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Mazatlán
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
全球 (简体中文)