Solymar Hotel - All Inclusive

Resorts
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5.6
/10
Fair
723 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Un lugar agradable, es la segunda vez que me quedo en este lugar (en 6 años) y el personal es muy amable, desde la recepción, hasta los bartenders, felicitaciones y sigan así con el buen servicio. Considero que falta más mantenimiento en el área de habitaciones y pasillos, sin embargo, lo que ofrecen en línea es la realidad. A pesar de los años de construcción, las instalaciones son aceptables. Se preocupan por la limpieza de las habitaciones y buen servicio, buena comida y limpieza. Pude observar que siempre estaba el supervisor tratando de mejorar y prestar un buen servicio y orden. Felicitaciones y gracias por hacer unas buenas vacaciones en familia.
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Svetlana

10.0
/ 10
The hotel is conveniently located, nearly to the airport, a wonderful beach bar with delicious cocktails and burgers. Good room cleaning and nice staff. Of the minuses - there was no fruit for lunch and dinner

JAYANTHA

10.0
/ 10
The wash room wasn't cleaned when we came. It was full of leaves inside the toilet. Linens were not changed in all 3 nights. When raining water flowing to the room from the bottom of the sliding door. There wasn't any light to the mirror and it was fully dark.
In the Area
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Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Solymar Hotel - All Inclusive is located in area / city Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Solymar Hotel - All Inclusive

Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Solymar Hotel - All Inclusive
Exterior 2 Solymar Hotel - All Inclusive

Discover More About Solymar Hotel - All Inclusive

The Charm of Solymar Hotel - All Inclusive

Planning your next getaway to the stunning Estado de Quintana Roo in Mexico? For Australian travellers seeking a seamless and enjoyable holiday experience, the Solymar Hotel - All Inclusive presents itself as a compelling choice. This introduction aims to provide you with all the essential information to help you decide if the Solymar Hotel - All Inclusive is the perfect base for your Mexican adventure. We'll delve into its prime location, the array of guest facilities, the comfort of its rooms, the vibrant local dining scene, and the exciting attractions nearby, all while keeping in mind what matters most to travellers from Down Under.

Location and Transport Accessibility of Solymar Hotel - All Inclusive

Nestled in the heart of the Riviera Maya, the Solymar Hotel - All Inclusive is situated in the lively area of Playa del Carmen. Located at `Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500`, it offers a fantastic balance of accessibility and a relaxed atmosphere. This prime spot means you're never too far from the action, yet can retreat to a tranquil environment after a day of exploration. The hotel is conveniently positioned within easy reach of the vibrant local cafes and the bustling Playa del Carmen's famous Fifth Avenue, known for its eclectic mix of shops, restaurants, and entertainment. For those looking to explore further afield, the proximity to major transport links makes day trips a breeze. While not directly on a train line, the availability of local buses and readily accessible taxi services means you can easily connect to other parts of the Riviera Maya, including Cancun and Tulum. The atmosphere here is one of sun-drenched beaches, turquoise waters, and a lively yet laid-back Caribbean vibe, perfect for unwinding.

Guest Facilities and Services at Solymar Hotel - All Inclusive

Guest facilities at Solymar Hotel - All Inclusive are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of a good start to the day, the hotel offers excellent breakfast options, catering to diverse tastes, with a focus on fresh, local produce and, of course, great coffee. For travellers who appreciate staying active, a well-equipped fitness centre is available. Complimentary Wi-Fi is provided throughout the property, keeping you connected with loved ones back home or allowing you to share your holiday snaps in real-time. The 24-hour front desk is staffed by friendly and knowledgeable personnel, always ready to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also available, allowing you to make the most of your arrival and departure days without the burden of carrying your bags.

Room Information and Stay Experience at Solymar Hotel - All Inclusive

The Solymar Hotel - All Inclusive offers a variety of well-appointed rooms designed to provide a restful sanctuary after a day of exploring the wonders of Quintana Roo. Room types of Solymar Hotel - All Inclusive are thoughtfully furnished to meet the needs of different travellers, whether you're a solo adventurer, a couple on a romantic escape, or a family on holiday. Each room prioritises comfort, featuring plush bedding, meticulously maintained cleanliness, and effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are modern, clean, and well-equipped, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the focus remains on providing a comfortable, clean, and inviting environment for your stay.

Recommended Nearby Dining and Cafes around Solymar Hotel - All Inclusive

Playa del Carmen is renowned for its vibrant culinary scene, and the Solymar Hotel - All Inclusive places you right in the midst of it. Just a short stroll from the hotel, you'll discover a plethora of dining options. From charming local eateries serving authentic Mexican cuisine to international bistros and lively beach clubs, there's something to satisfy every palate. The area is also a haven for coffee lovers, with numerous cafes offering expertly brewed coffee and delicious pastries. You can easily find spots perfect for a leisurely brunch, reminiscent of the smashed-avo culture enjoyed back home, or enjoy a hearty buffet breakfast at the hotel itself. Exploring the local food markets is also a must for a true taste of the region.

Popular Attractions and Activities near Solymar Hotel - All Inclusive

The Estado de Quintana Roo is brimming with incredible sights and activities, and the Solymar Hotel - All Inclusive serves as an excellent gateway to them. Within the Benito Juárez municipality, you'll find a wealth of experiences waiting to be discovered. * **Fifth Avenue (Quinta Avenida):** This iconic pedestrian street is the vibrant heart of Playa del Carmen, offering endless shopping, dining, and entertainment options. * **Playa Mamitas:** A popular and lively beach known for its clear waters, soft sand, and beach clubs, perfect for a day of sunbathing and swimming. * **Cenote Azul:** A stunning natural swimming hole, offering a refreshing dip in crystal-clear freshwater surrounded by lush vegetation. * **Xcaret Park:** An eco-archaeological park showcasing Mayan culture, natural wonders, and a variety of activities, including underground rivers and wildlife encounters. * **Cozumel Island:** A short ferry ride away, Cozumel is world-famous for its incredible diving and snorkelling opportunities in its vibrant coral reefs. If you are looking for other activities around Solymar Hotel - All Inclusive, check out the best deals on Traveloka: Recommended activities in Estado de Quintana Roo!

How to Get to Solymar Hotel - All Inclusive from the Airport

Navigating your journey from the airport to your accommodation is straightforward. The primary airport serving the region is Cancún International Airport (CUN). For your **airport transfer service of Solymar Hotel - All Inclusive**, you have several convenient options. * **Airport Shuttle Buses:** Many shuttle services operate from the airport directly to Playa del Carmen, offering a cost-effective way to reach your destination. * **Public Metered Taxis:** Taxis are readily available outside the airport terminals. Ensure you use official airport taxis and agree on a fare or ensure the meter is used. * **Rideshare Services:** Rideshare services are also an option for getting to the hotel. Understanding **how to get to Solymar Hotel - All Inclusive** from the airport is key to a smooth start to your holiday. For pre-booked convenience, consider exploring options for an Airport transfer service.

Summary of Why You Should Choose Solymar Hotel - All Inclusive

For Australian travellers seeking a memorable and hassle-free holiday in Estado de Quintana Roo, the Solymar Hotel - All Inclusive stands out for several compelling reasons. Its prime location in Playa del Carmen offers easy access to beaches, dining, and attractions. The hotel's commitment to providing comfortable rooms, excellent guest facilities, and friendly service ensures a relaxing stay. * Prime location in the heart of Playa del Carmen. * Comfortable and well-maintained room environments. * A range of guest facilities to enhance your stay. * Proximity to vibrant dining and entertainment options. * Convenient access to popular tourist attractions. Ready to experience the magic of Quintana Roo? **Check room availability at Solymar Hotel - All Inclusive** and **Book Solymar Hotel - All Inclusive** today through Traveloka for a fantastic holiday. Book budget hotels in Estado de Quintana Roo and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Solymar Hotel - All Inclusive

Bar, Cafe and Lounge Solymar Hotel - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Solymar Hotel - All Inclusive
Swimming Pool
Entertainment Facility Solymar Hotel - All Inclusive
Entertainment Facility
Common Space Solymar Hotel - All Inclusive
Common Space
Lobby Solymar Hotel - All Inclusive
Lobby

Things to Do

  • Waterpark
  • Beach umbrella
  • TV lounge
  • Outdoor pool
  • Garden
  • Beach towel
  • Private beach
  • Pool cabanas
  • Beach sun loungers

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Sports and Recreations

  • Volleyball
  • Tennis court

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Solymar Hotel - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Solymar Hotel - All Inclusive
75
Number of floors in Solymar Hotel - All Inclusive
3
Another facilities in Solymar Hotel - All Inclusive
Waterpark, Beach umbrella, TV lounge, Outdoor pool, Garden

Frequently asked questions about Solymar Hotel - All Inclusive

What are available facilities at Solymar Hotel - All Inclusive?
There are top facilites at Solymar Hotel - All Inclusive such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Solymar Hotel - All Inclusive?
The standard check-in time at Solymar Hotel - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Solymar Hotel - All Inclusive?
Solymar Hotel - All Inclusive has a 3.0-star rating.
How many floors does Solymar Hotel - All Inclusive have?
Solymar Hotel - All Inclusive has 3.
How many rooms are available at Solymar Hotel - All Inclusive?
Solymar Hotel - All Inclusive has 75.
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Solymar Hotel - All Inclusive reviews and ratings

5.6
Fair
From 723 reviews
Cleanliness

6.2

Room Comfort

5.8

Location

7.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Solymar Hotel - All Inclusive

Number of reviews per page
20
40
Top reviews
Thresa Michelle
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there.
Read More
Brennis
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I don’t even know where to begin with this property. I thought I would be celebrating my birthday at a nice and equipped resort and this was no where near that to say the least. The hotel is outdated , the rooms are outdated, the food is lacking and the front desk staff can use a little more training. One of the first things for any future guests to know is PLEASE bring small face towels because they don’t have any and don’t provide any. The only towels they have are medium and big towels and the medium is still too big to wash your body. They provide blankets on request and are not in every room. Mosquitoes run ramped in the rooms so make sure you get some bug spray to use. The hosts that walks you to your room should not hound patrons for a tip. Let them offer you one. I was literally walked two steps away to my room from the front desk and the first thing the host said was “do you have a tip for me”. Then the room I was given was not up to any standard the balcony is nasty and needs cleaning and also the view below my room while standing on the balcony is full of trash it definitely wasn’t a site to see. There are no activities on this resort so please don’t expect any other than getting in the pool and going on the beach. What I will say is that it being on the beach would’ve been the only plus. The bar staff were all nice and kind. I was so very disappointed in the food options that were provided. The food options that they had were catered to Hispanic taste buds.
Read More
Jose David
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2
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Martha
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I came with my family. This hotel had what we needed: great location, private beach with benches and shades, nice pool for the young ones, good food and clean rooms. For the price we paid, Solymar met my expectations and my style. No internet or cable in the rooms but we just came to the rooms to sleep! Good place for a family with an average budget who wants to spend money in the tours rather than in a fancy hotel. Very kind and efficient staff!
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Fabiola Karla Paulino
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but this place needs improvement. The room had roaches, which was unacceptable. When I reported it, the front desk told me to follow up with cleaning staff myself. No hair dryer (you have to ask), no mini fridge, very noisy AC, and old patio furniture. Staff seemed unprepared, and there’s little to no management. Check-in was confusing and nothing was explained. The kitchen and coffee area are very basic. Positives: the food is tasty, the beach is beautiful, and the beach bar is nice (though limited menu and opens late). Be aware the ocean is rough and not always safe for swimming. Also, if you plan to rent a car, be cautious rental cars seem to be targeted, so Uber may be a better option. Overall, great location but poor cleanliness and service.
Read More
Marcos
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pool bar was closed. Only once place to eat and one bar open. Hotel store was over priced. No coffee if you like coffee. And when there was coffee it was like straight dirt. I would say go if you don’t plan on being in the room or at the resort at all except to sleep. Also they tended to ask Caucasian people to show their wrist band every time you went to eat.
Read More
Emilio
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Security was hostile, rude, discriminatory and down right harassing.
Mariam
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything closed down at 10 pm no night life . Hard to find water unless you are buying it . Food was ok nothing Mexican mostly rice and chicken . Staff were great and hotel was fine .
Robert Gunter
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What we enjoyed -staff, all inclusive meals, beach and pool area. There were a couple things about the room. The beds were uncomfortable and we could feel the springs through the light sheet. Also, when we got into our room the first day, there were no towels. We also thought a light comforter for beds would be a wonderful addition. The only other thing is we had a cockroach in our room and mosquitos. My husband took the cockroach outside. We all have bug bites from them. We still enjoyed ourselves even with these issues. Thanks so much!!
Read More
angel
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean, alot of mosquitoes but clean.
William Connor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was amazing, beach was beautiful. Security always around, adults pool nice aswel. If the updated the resort and had better room service it could be a 3.5. Food wasn’t good so recommend not all inclusive unless you’re a big drinker. A lot of restaurants and shopping very close.
GLAFIRA CARREON
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is the equivalent of Motel 6- or Travel inn in USA. The beach is nice but full of locals with trash everywhere. Is ok if this is all you can afford. I left on my second night to a nicer and cleaner one.
Leslie
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Do not stay here. The hotel rooms are in dire need of repair and upkeep and amenities. They only provided one towel, no washcloths or hand towels. No Kleenex or hairdryer. The door did not lock securely. No blanket, only a top sheet even though we asked twice. The staff is hardworking and the beach is beautiful.
HYUKJOON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Too many mosquitos and ants.
Jesse
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great! The concierge Israel did such a good job that i gave 3 stars instead of 2. The place is old, and all the bars are closed down except the beach bar. Closed poolside bar and main bar is closed. All inclusive is not a true statement for this place. Its more like the cheapest option at the one place not shut down is their version of all inclusive. Laundry service pretended to be included, but after it was cleaned i got charged $100. The resort doesn't treat it's staff well either.
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Milind Suresh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Most horrible All Inclusive experience ever! On paper the property advertised 4 bars and 2 restaurants. In reality, there was just 1 bar that served some snacks, and 1 restaurant that served breakfast, lunch and dinner. The bar only had bout 5 mixed drinks and 2 draft beers that was available for "All Inclusive" guests - everything else was extra. The only snacks they served were French Fries and Chicken nuggets and nachos - none of them made fresh. The fries we got were black, smelly and hard, like they had been friend multiple times. When I asked for freshly fried fries, I was told that was considered "a la carte" and would be charged extra! Very poor experience. The rooms were okay, though access to the rooms was via a very narrow corridor that we had to walk sideways in. There were 3 of us on the booking, but only 2 towels in the bathroom. When I asked at the front desk for an extra towel, the person gave me a ripped and stained towel with the name of a different hotel on it. Pillows were lumpy and with stained pillowcases - one of the pillowcases had hair all over it. When I took it to the front desk to show them, the person simply dusted it off and gave it back to me. The TV in our room was not connected to cable and never worked. The frontdesk person told us it was not working in the entire hotel. The property is amazingly located, with a beautiful view and nice rooms. However the experience was horrible overall & I dont recommended it to anyone.
Read More
Malgorzata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beach chairs are available from 10am. It’s too late, almost half of a day on the beach without chairs!
Ernesto
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Poor service not really all inclusive Lack of food poor menu
Maibritt Jespersgaard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

No towels in room, dirty and the meal was not good, musqito in the room.
KUN
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
Number of reviews per page
20
40

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Exterior 4 Solymar Hotel - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.6
Fair
From 723 reviews
Cleanliness

6.2

Room Comfort

5.8

Location

7.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Solymar Hotel - All Inclusive

Number of reviews per page
20
40
Top reviews
Thresa Michelle
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there.
Read More
Brennis
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I don’t even know where to begin with this property. I thought I would be celebrating my birthday at a nice and equipped resort and this was no where near that to say the least. The hotel is outdated , the rooms are outdated, the food is lacking and the front desk staff can use a little more training. One of the first things for any future guests to know is PLEASE bring small face towels because they don’t have any and don’t provide any. The only towels they have are medium and big towels and the medium is still too big to wash your body. They provide blankets on request and are not in every room. Mosquitoes run ramped in the rooms so make sure you get some bug spray to use. The hosts that walks you to your room should not hound patrons for a tip. Let them offer you one. I was literally walked two steps away to my room from the front desk and the first thing the host said was “do you have a tip for me”. Then the room I was given was not up to any standard the balcony is nasty and needs cleaning and also the view below my room while standing on the balcony is full of trash it definitely wasn’t a site to see. There are no activities on this resort so please don’t expect any other than getting in the pool and going on the beach. What I will say is that it being on the beach would’ve been the only plus. The bar staff were all nice and kind. I was so very disappointed in the food options that were provided. The food options that they had were catered to Hispanic taste buds.
Read More
Jose David
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2
Read More
Martha
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I came with my family. This hotel had what we needed: great location, private beach with benches and shades, nice pool for the young ones, good food and clean rooms. For the price we paid, Solymar met my expectations and my style. No internet or cable in the rooms but we just came to the rooms to sleep! Good place for a family with an average budget who wants to spend money in the tours rather than in a fancy hotel. Very kind and efficient staff!
Read More
Fabiola Karla Paulino
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but this place needs improvement. The room had roaches, which was unacceptable. When I reported it, the front desk told me to follow up with cleaning staff myself. No hair dryer (you have to ask), no mini fridge, very noisy AC, and old patio furniture. Staff seemed unprepared, and there’s little to no management. Check-in was confusing and nothing was explained. The kitchen and coffee area are very basic. Positives: the food is tasty, the beach is beautiful, and the beach bar is nice (though limited menu and opens late). Be aware the ocean is rough and not always safe for swimming. Also, if you plan to rent a car, be cautious rental cars seem to be targeted, so Uber may be a better option. Overall, great location but poor cleanliness and service.
Read More
Marcos
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pool bar was closed. Only once place to eat and one bar open. Hotel store was over priced. No coffee if you like coffee. And when there was coffee it was like straight dirt. I would say go if you don’t plan on being in the room or at the resort at all except to sleep. Also they tended to ask Caucasian people to show their wrist band every time you went to eat.
Read More
Emilio
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Security was hostile, rude, discriminatory and down right harassing.
Mariam
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything closed down at 10 pm no night life . Hard to find water unless you are buying it . Food was ok nothing Mexican mostly rice and chicken . Staff were great and hotel was fine .
Robert Gunter
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What we enjoyed -staff, all inclusive meals, beach and pool area. There were a couple things about the room. The beds were uncomfortable and we could feel the springs through the light sheet. Also, when we got into our room the first day, there were no towels. We also thought a light comforter for beds would be a wonderful addition. The only other thing is we had a cockroach in our room and mosquitos. My husband took the cockroach outside. We all have bug bites from them. We still enjoyed ourselves even with these issues. Thanks so much!!
Read More
angel
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean, alot of mosquitoes but clean.
William Connor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was amazing, beach was beautiful. Security always around, adults pool nice aswel. If the updated the resort and had better room service it could be a 3.5. Food wasn’t good so recommend not all inclusive unless you’re a big drinker. A lot of restaurants and shopping very close.
GLAFIRA CARREON
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is the equivalent of Motel 6- or Travel inn in USA. The beach is nice but full of locals with trash everywhere. Is ok if this is all you can afford. I left on my second night to a nicer and cleaner one.
Leslie
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Do not stay here. The hotel rooms are in dire need of repair and upkeep and amenities. They only provided one towel, no washcloths or hand towels. No Kleenex or hairdryer. The door did not lock securely. No blanket, only a top sheet even though we asked twice. The staff is hardworking and the beach is beautiful.
HYUKJOON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Too many mosquitos and ants.
Jesse
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great! The concierge Israel did such a good job that i gave 3 stars instead of 2. The place is old, and all the bars are closed down except the beach bar. Closed poolside bar and main bar is closed. All inclusive is not a true statement for this place. Its more like the cheapest option at the one place not shut down is their version of all inclusive. Laundry service pretended to be included, but after it was cleaned i got charged $100. The resort doesn't treat it's staff well either.
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Milind Suresh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Most horrible All Inclusive experience ever! On paper the property advertised 4 bars and 2 restaurants. In reality, there was just 1 bar that served some snacks, and 1 restaurant that served breakfast, lunch and dinner. The bar only had bout 5 mixed drinks and 2 draft beers that was available for "All Inclusive" guests - everything else was extra. The only snacks they served were French Fries and Chicken nuggets and nachos - none of them made fresh. The fries we got were black, smelly and hard, like they had been friend multiple times. When I asked for freshly fried fries, I was told that was considered "a la carte" and would be charged extra! Very poor experience. The rooms were okay, though access to the rooms was via a very narrow corridor that we had to walk sideways in. There were 3 of us on the booking, but only 2 towels in the bathroom. When I asked at the front desk for an extra towel, the person gave me a ripped and stained towel with the name of a different hotel on it. Pillows were lumpy and with stained pillowcases - one of the pillowcases had hair all over it. When I took it to the front desk to show them, the person simply dusted it off and gave it back to me. The TV in our room was not connected to cable and never worked. The frontdesk person told us it was not working in the entire hotel. The property is amazingly located, with a beautiful view and nice rooms. However the experience was horrible overall & I dont recommended it to anyone.
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Malgorzata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beach chairs are available from 10am. It’s too late, almost half of a day on the beach without chairs!
Ernesto
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Poor service not really all inclusive Lack of food poor menu
Maibritt Jespersgaard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

No towels in room, dirty and the meal was not good, musqito in the room.
KUN
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
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