โรงแรมโซลิมาร์ - รวมทุกอย่าง

The staff were amazing. Very welcoming like being part of a family.

A comida é muito pobre de quantidade e variedade, nao conseguindo atender a demanda e demorando na reposição, alem de um buffet de aparencia nao muito agradavel. O quarto estava infestado de pernilongo. O acesso à piscina parece um labirinto. As instalações em geral sao velhas

Nice resort for something last minute and quick. Could use some upgrades but the staff is super kind!

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READ BEFORE BOOKINGGGG! food was awful. customer service was awful. asked for blankets & towels multiple times. they constantly ignored us. never made our rooms either. embarrassing & waste of a vacation. they claim it's all inclusive, tried charging for beer. no hot tub as advertised. our room deck was broken (almost fell through), toilet was broken, stains on the sheets. changed us to another room that also had stains as well phone in our room was broken as well & the safe was dead, unable to protect our belongings claimed its a private beach (yet its shared with other resorts)- flagged to where we can swim- but they also closed the beach while we were there & unable to swim at all the pool was cold (not heated), unable to swim there too they claimed transportation to airport and back was included, it was not DO NOT WASTE YOUR MONEY HERE!

Este “hotel” es un FRAUDE CUIDADO no respetan nada de lo que te venden! El personal es grosero, nunca hay nadie para resolver, las instalaciones sucias tanto restaurantes como habitaciones, el “todo incluido” no existe como tal después enseñas 6pm no hay donde tomar nada sooo tienen abierto el bar de playa y nunca tiene nada de lo que es un “todo incluido” en 6 noches que estuvimos nunca limpiaron la habitación ni cambio de toallas, desde que llegamos había cucarachas y nunca las limpiaron las que matábamos! Se le reportó a EXPEDIA que es por donde viajamos siempre y ni a ellos les hicieron caso! No había toallas cuando pedías para la alberca, no tenían personal para lleva cobijas a la habitación, no hay ni un mesero que te atienda en zonas de alberca, el bar d e la alberca siempre cerrado! La vigilancia de las casetas para entrar o salir son NEFASTOS! En el restaurante (el único que hay) no les alcanza los platos ni vasos tiene que estar lavando para resurtir, no hay café americano solo soluble, en la zona de snack súper sucio donde cocinan! JAMÁS VAYAN A ESTE HOTEL! Las peores vacaciones que hemos tenido!

Por ser o all inclusive mais barato da regiao, não se pode esperar muito... porém o serviço é excelente, praia e piscina sempre limpas, variedades na comida e bebida.

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Ça va pour les bars,par contre deux récéptionnistes et deux versions différentes du all inclusive. Sortie à 12h00 comme prévu,plus droit à rien. Arrivés la veille après 16h00 pas de déjeuner possible,aucun report pour le lendemain,même pour des snacks. Pas de serviettes non plus pour se sécher après la douche avant depart pour l'aéroport. Bref,le client on s'en fout. Nous avons eu la chance de pouvoir aller à la plage pour un dernier bain. Merci à l'hôtel Solymar Beach de ne pas nous avoir éjecté dehors à la calle. Bien sûr aucun responsable ne s'est déplacé malgré notre demande. Ceci n'est pas Cancun.

Overall affordable if you need somewhere to stay if you will be out and about exploring. Food for all-inclusive is minimal and convenient available in case you need it.

Me gustaría más variedad en la comida, en la bebida, que haya hielo disponible

Ok

Extraordinario servicio y una vista maravillosa!!

Por el precio que se pago. Todo estuvo bien la comida rica, la alberca limpia y las habitaciones comodas.

Bien

LA HABITACION CON UNA BUENA VISTA MUY LINDA LIMPIA Y LOS DE LA RECEPCION MUY ATENTOS

Se que es una porpiedad economica y a pie de playa pero de verdad que todo muy malo, prefiero pagar mil pesos mas y obtener mejores servicios, aganlo

Reservé porque mis amigos estaban allí tuve que cambiarme y perder lo pagado malas habitaciones los baños se inundan mal buffet me mostraron mis amigos y me terminé yendo a otro hotel a mi cargo

Hotel bom! Ficamos hospedados em uma semana, pessoal que trabalha no hotel, super educados! Achei um resort bem família! E super tranquilo!

The building is very old. Front desk is not friendly. Room didn’t have hot water for 5 days. After 5 days they realized there is no hot water in the building and had to move us to different side of building. Food was ok although not much of variety . The waitress Jazmin was very kind and polite. Beach chairs aren’t available till 10am although people want to swim and enjoy beautiful weather. Even if there is no big waves and safe to swim the staff doesn’t let you into the sea till swim guard arrives at 10am!!! Terrible!!! I was traveling with kids and the best time is from 8am till 11 am to make sure it’s not too hot. Not all the beverages are available although we had all-inclusive package; but they had the be stages for purchase!!! I travel to Cancun annually and never had such a disappointment.