Solymar Hotel - All Inclusive

Resorts
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5.6
/10
Fair
723 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Un lugar agradable, es la segunda vez que me quedo en este lugar (en 6 años) y el personal es muy amable, desde la recepción, hasta los bartenders, felicitaciones y sigan así con el buen servicio. Considero que falta más mantenimiento en el área de habitaciones y pasillos, sin embargo, lo que ofrecen en línea es la realidad. A pesar de los años de construcción, las instalaciones son aceptables. Se preocupan por la limpieza de las habitaciones y buen servicio, buena comida y limpieza. Pude observar que siempre estaba el supervisor tratando de mejorar y prestar un buen servicio y orden. Felicitaciones y gracias por hacer unas buenas vacaciones en familia.
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Svetlana

10.0
/ 10
The hotel is conveniently located, nearly to the airport, a wonderful beach bar with delicious cocktails and burgers. Good room cleaning and nice staff. Of the minuses - there was no fruit for lunch and dinner

JAYANTHA

10.0
/ 10
The wash room wasn't cleaned when we came. It was full of leaves inside the toilet. Linens were not changed in all 3 nights. When raining water flowing to the room from the bottom of the sliding door. There wasn't any light to the mirror and it was fully dark.
In the Area
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Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Solymar Hotel - All Inclusive is located in area / city Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Solymar Hotel - All Inclusive

Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Solymar Hotel - All Inclusive
Exterior 2 Solymar Hotel - All Inclusive

Discover More About Solymar Hotel - All Inclusive

Discover Your Perfect Getaway at Solymar Hotel - All Inclusive

Welcome to Solymar Hotel - All Inclusive, your premier destination for an unforgettable vacation experience in the vibrant Estado de Quintana Roo, Mexico. We pride ourselves on offering a seamless blend of comfort, luxury, and exceptional service, ensuring every moment of your stay is filled with relaxation and enjoyment. Whether you're seeking a romantic escape, a fun-filled family adventure, or a rejuvenating solo retreat, Solymar Hotel - All Inclusive is designed to exceed your expectations.

Solymar Hotel - All Inclusive Location

Nestled in the heart of the Riviera Maya, Solymar Hotel - All Inclusive is ideally situated in the charming town of Playa del Carmen, specifically within the bustling Hotel Zone. Our prime location at Boulevard Kukulcan Km 18.7, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500 places you just a short distance from the vibrant pulse of the city center, approximately 50 kilometers from Cancún International Airport (CUN). This strategic positioning allows for easy access to major transportation routes, making your arrival and departure effortless. The atmosphere surrounding Solymar Hotel - All Inclusive is one of serene coastal beauty, yet it remains incredibly close to the lively Playa del Carmen's Fifth Avenue, renowned for its eclectic mix of shops, restaurants, and entertainment. You'll find yourself within walking distance to pristine beaches, where the turquoise waters of the Caribbean Sea beckon.

Solymar Hotel - All Inclusive Facilities & Services

Facilities for guests at Solymar Hotel - All Inclusive are thoughtfully curated to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities designed to cater to every need:
  • Multiple swimming pools, including dedicated areas for adults and children, perfect for a refreshing dip or lounging under the Mexican sun.
  • A state-of-the-art fitness center equipped with modern exercise machines for your daily workout.
  • A luxurious spa and wellness center offering a variety of rejuvenating treatments and massages (additional fees apply, typically ranging from 1500 PHP to 3000 PHP).
  • A dedicated kids' club with supervised activities to keep our younger guests entertained and engaged.
  • Complimentary Wi-Fi access throughout the resort, ensuring you stay connected.
  • On-site dining options, including several restaurants and bars offering diverse culinary experiences.
  • 24-hour front desk service to assist with any requests or inquiries.
  • Concierge services to help you plan excursions and activities.
  • Free parking space for guests arriving by car.
Operating hours for the swimming pools are typically from 8:00 AM to 8:00 PM, while the fitness center is open from 6:00 AM to 10:00 PM. The spa's operating hours are usually from 9:00 AM to 7:00 PM.

Solymar Hotel - All Inclusive Room Types

Discover a diverse selection of accommodations designed to suit every traveler's preference. The room types of Solymar Hotel - All Inclusive range from elegantly appointed standard rooms to spacious suites, each offering a unique ambiance and breathtaking views.
  • Deluxe Room:

    Available with either a King or two Queen beds, offering a Garden View or Ocean View. These rooms are non-smoking and some feature a bathtub for added relaxation.
  • Junior Suite:

    These larger rooms provide enhanced space and comfort, with options for King or two Queen beds and a choice of Garden View or Ocean View. Select Junior Suites include a bathtub.
  • Family Suite:

    Perfect for families, these suites offer ample space and amenities to accommodate multiple guests. Available with various bed configurations and views, some equipped with a bathtub.
  • Oceanfront Suite:

    For the ultimate indulgence, our Oceanfront Suites boast unparalleled views of the Caribbean Sea and luxurious amenities, including a private balcony and a bathtub.
We understand that pets are part of the family, and while we do not currently offer specific pet-friendly rooms, we recommend contacting our front desk to inquire about any special arrangements or policies.

Solymar Hotel - All Inclusive Dining & Restaurants

Embark on a culinary journey at Solymar Hotel - All Inclusive, where a variety of dining venues await to tantalize your taste buds. Our all-inclusive concept ensures that delicious meals and refreshing beverages are always within reach.
  • "El Sol" Main Buffet Restaurant:

    Offering a lavish international buffet for breakfast, lunch, and dinner. Expect a wide array of dishes, from local Mexican specialties to global favorites. Estimated price per person for non-inclusive guests: 800 PHP - 1200 PHP. Operating hours: Breakfast 7:00 AM - 11:00 AM, Lunch 12:30 PM - 3:00 PM, Dinner 6:30 PM - 10:00 PM.
  • "La Perla" Seafood Grill:

    Enjoy fresh, expertly prepared seafood dishes with stunning ocean views. This à la carte restaurant offers a more intimate dining experience. Estimated price per person: 1000 PHP - 1500 PHP. Operating hours: 6:00 PM - 10:00 PM (reservations recommended).
  • "La Cantina" Mexican Restaurant:

    Savor authentic Mexican cuisine in a vibrant and festive atmosphere. From tacos to enchiladas, this is the place to experience true local flavors. Estimated price per person: 700 PHP - 1100 PHP. Operating hours: 12:00 PM - 10:00 PM.
  • "The Sunset" Pool Bar:

    Relax with a refreshing cocktail or a light snack by the pool. Offers a selection of beverages and casual bites. Operating hours: 10:00 AM - 6:00 PM.
  • "The Horizon" Lobby Bar:

    Enjoy a sophisticated ambiance with a wide range of spirits, wines, and cocktails. Perfect for pre-dinner drinks or a nightcap. Operating hours: 4:00 PM - 11:00 PM.

Solymar Hotel - All Inclusive Nearby Attractions and Activities

Beyond the luxurious confines of Solymar Hotel - All Inclusive, the vibrant surroundings of Playa del Carmen offer a wealth of attractions and activities to explore. Immerse yourself in the local culture and natural beauty of the Riviera Maya.
  • Xcaret Park:

    A world-renowned eco-archaeological park offering a blend of natural wonders, cultural performances, and adventure activities.
  • Cenote Dos Ojos:

    Explore the mesmerizing underground cave systems and crystal-clear waters of this famous cenote, perfect for snorkeling and diving.
  • Cozumel Island:

    Take a short ferry ride to this beautiful island, renowned for its exceptional diving and snorkeling sites, as well as its charming town.
  • Fifth Avenue (Quinta Avenida):

    Stroll along this bustling pedestrian street, lined with shops, boutiques, restaurants, bars, and street performers.
  • Riviera Maya Golf Club:

    For golf enthusiasts, enjoy a challenging round of golf amidst stunning tropical landscapes.
If you are looking for other activities around Solymar Hotel - All Inclusive, check out the best deals on Traveloka: Recommended activities in Playa del Carmen!

How to Get to Solymar Hotel - All Inclusive from the Airport

Getting to Solymar Hotel - All Inclusive from Cancún International Airport (CUN) is convenient and straightforward, with several transportation options available to suit your needs and budget.
  • Hotel's Private Airport Transfer Service:

    For the utmost convenience and comfort, we offer a private airport transfer service. This pre-booked option ensures a seamless journey directly to our doorstep. Prices vary based on vehicle type but typically range from 2500 PHP to 4000 PHP. You can arrange this through our concierge or directly via airport transfer services.
  • Shared Shuttle Services:

    Several reputable shuttle companies operate from the airport, offering a more economical shared ride. These services typically drop off at various hotels along the Riviera Maya. Estimated cost: 800 PHP - 1500 PHP per person.
  • Taxis:

    Official airport taxis are readily available. Ensure you use the authorized taxi stands at the airport. The journey to Solymar Hotel - All Inclusive can take approximately 45-60 minutes. Estimated cost: 1500 PHP - 2500 PHP.
  • Rental Cars:

    If you prefer the freedom to explore at your own pace, numerous car rental agencies are available at the airport.

Summary of Why You Should Choose to Stay at Solymar Hotel - All Inclusive

Solymar Hotel - All Inclusive stands out as the ideal choice for your next vacation in Estado de Quintana Roo, offering a perfect blend of luxury, convenience, and authentic Mexican charm.
  • Prime Location:

    Situated in the heart of Playa del Carmen, with easy access to beaches, dining, and entertainment.
  • All-Inclusive Convenience:

    Enjoy a worry-free vacation with all your meals, drinks, and many activities included.
  • Exceptional Facilities:

    From multiple swimming pools to a rejuvenating spa, we cater to all your relaxation and recreation needs.
  • Diverse Room Options:

    A variety of well-appointed rooms and suites to suit every traveler's preference.
  • Outstanding Service:

    Our dedicated staff is committed to providing a warm, hospitable, and memorable experience.
Experience the best of the Riviera Maya by booking your stay at Solymar Hotel - All Inclusive. Room availability at Solymar Hotel - All Inclusive is often in high demand, so we recommend booking in advance to secure your preferred dates. Booking Solymar Hotel - All Inclusive is simple and convenient through Traveloka. Book budget hotels in Estado de Quintana Roo and discover incredible deals. Easily book domestic and international flights at low prices to complement your hotel reservation.

All facilities in Solymar Hotel - All Inclusive

Bar, Cafe and Lounge Solymar Hotel - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Solymar Hotel - All Inclusive
Swimming Pool
Entertainment Facility Solymar Hotel - All Inclusive
Entertainment Facility
Common Space Solymar Hotel - All Inclusive
Common Space
Lobby Solymar Hotel - All Inclusive
Lobby

Things to Do

  • Waterpark
  • Beach umbrella
  • TV lounge
  • Outdoor pool
  • Garden
  • Beach towel
  • Private beach
  • Pool cabanas
  • Beach sun loungers

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Sports and Recreations

  • Volleyball
  • Tennis court

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Solymar Hotel - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Solymar Hotel - All Inclusive
75
Number of floors in Solymar Hotel - All Inclusive
3
Another facilities in Solymar Hotel - All Inclusive
Waterpark, Beach umbrella, TV lounge, Outdoor pool, Garden

Frequently asked question in Solymar Hotel - All Inclusive

What are available facilities at Solymar Hotel - All Inclusive?
There are top facilites at Solymar Hotel - All Inclusive such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Solymar Hotel - All Inclusive?
The standard check-in time at Solymar Hotel - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Solymar Hotel - All Inclusive?
Solymar Hotel - All Inclusive is a 3.0-star hotel.
How many floors does Solymar Hotel - All Inclusive have?
Solymar Hotel - All Inclusive has 3 floors.
How many rooms are available at Solymar Hotel - All Inclusive?
Solymar Hotel - All Inclusive has 75 rooms in total.
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More Reviews from Other Guests in Solymar Hotel - All Inclusive

5.6
Fair
From 723 reviews
Cleanliness

6.2

Room Comfort

5.8

Location

7.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solymar Hotel - All Inclusive

Number of reviews per page
20
40
Top reviews
Thresa Michelle
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there.
Read More
Brennis
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I don’t even know where to begin with this property. I thought I would be celebrating my birthday at a nice and equipped resort and this was no where near that to say the least. The hotel is outdated , the rooms are outdated, the food is lacking and the front desk staff can use a little more training. One of the first things for any future guests to know is PLEASE bring small face towels because they don’t have any and don’t provide any. The only towels they have are medium and big towels and the medium is still too big to wash your body. They provide blankets on request and are not in every room. Mosquitoes run ramped in the rooms so make sure you get some bug spray to use. The hosts that walks you to your room should not hound patrons for a tip. Let them offer you one. I was literally walked two steps away to my room from the front desk and the first thing the host said was “do you have a tip for me”. Then the room I was given was not up to any standard the balcony is nasty and needs cleaning and also the view below my room while standing on the balcony is full of trash it definitely wasn’t a site to see. There are no activities on this resort so please don’t expect any other than getting in the pool and going on the beach. What I will say is that it being on the beach would’ve been the only plus. The bar staff were all nice and kind. I was so very disappointed in the food options that were provided. The food options that they had were catered to Hispanic taste buds.
Read More
Jose David
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2
Read More
Martha
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I came with my family. This hotel had what we needed: great location, private beach with benches and shades, nice pool for the young ones, good food and clean rooms. For the price we paid, Solymar met my expectations and my style. No internet or cable in the rooms but we just came to the rooms to sleep! Good place for a family with an average budget who wants to spend money in the tours rather than in a fancy hotel. Very kind and efficient staff!
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Fabiola Karla Paulino
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but this place needs improvement. The room had roaches, which was unacceptable. When I reported it, the front desk told me to follow up with cleaning staff myself. No hair dryer (you have to ask), no mini fridge, very noisy AC, and old patio furniture. Staff seemed unprepared, and there’s little to no management. Check-in was confusing and nothing was explained. The kitchen and coffee area are very basic. Positives: the food is tasty, the beach is beautiful, and the beach bar is nice (though limited menu and opens late). Be aware the ocean is rough and not always safe for swimming. Also, if you plan to rent a car, be cautious rental cars seem to be targeted, so Uber may be a better option. Overall, great location but poor cleanliness and service.
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Marcos
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pool bar was closed. Only once place to eat and one bar open. Hotel store was over priced. No coffee if you like coffee. And when there was coffee it was like straight dirt. I would say go if you don’t plan on being in the room or at the resort at all except to sleep. Also they tended to ask Caucasian people to show their wrist band every time you went to eat.
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Emilio
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Security was hostile, rude, discriminatory and down right harassing.
Mariam
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything closed down at 10 pm no night life . Hard to find water unless you are buying it . Food was ok nothing Mexican mostly rice and chicken . Staff were great and hotel was fine .
Robert Gunter
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What we enjoyed -staff, all inclusive meals, beach and pool area. There were a couple things about the room. The beds were uncomfortable and we could feel the springs through the light sheet. Also, when we got into our room the first day, there were no towels. We also thought a light comforter for beds would be a wonderful addition. The only other thing is we had a cockroach in our room and mosquitos. My husband took the cockroach outside. We all have bug bites from them. We still enjoyed ourselves even with these issues. Thanks so much!!
Read More
angel
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean, alot of mosquitoes but clean.
William Connor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was amazing, beach was beautiful. Security always around, adults pool nice aswel. If the updated the resort and had better room service it could be a 3.5. Food wasn’t good so recommend not all inclusive unless you’re a big drinker. A lot of restaurants and shopping very close.
GLAFIRA CARREON
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is the equivalent of Motel 6- or Travel inn in USA. The beach is nice but full of locals with trash everywhere. Is ok if this is all you can afford. I left on my second night to a nicer and cleaner one.
Leslie
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Do not stay here. The hotel rooms are in dire need of repair and upkeep and amenities. They only provided one towel, no washcloths or hand towels. No Kleenex or hairdryer. The door did not lock securely. No blanket, only a top sheet even though we asked twice. The staff is hardworking and the beach is beautiful.
HYUKJOON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Too many mosquitos and ants.
Jesse
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great! The concierge Israel did such a good job that i gave 3 stars instead of 2. The place is old, and all the bars are closed down except the beach bar. Closed poolside bar and main bar is closed. All inclusive is not a true statement for this place. Its more like the cheapest option at the one place not shut down is their version of all inclusive. Laundry service pretended to be included, but after it was cleaned i got charged $100. The resort doesn't treat it's staff well either.
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Milind Suresh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Most horrible All Inclusive experience ever! On paper the property advertised 4 bars and 2 restaurants. In reality, there was just 1 bar that served some snacks, and 1 restaurant that served breakfast, lunch and dinner. The bar only had bout 5 mixed drinks and 2 draft beers that was available for "All Inclusive" guests - everything else was extra. The only snacks they served were French Fries and Chicken nuggets and nachos - none of them made fresh. The fries we got were black, smelly and hard, like they had been friend multiple times. When I asked for freshly fried fries, I was told that was considered "a la carte" and would be charged extra! Very poor experience. The rooms were okay, though access to the rooms was via a very narrow corridor that we had to walk sideways in. There were 3 of us on the booking, but only 2 towels in the bathroom. When I asked at the front desk for an extra towel, the person gave me a ripped and stained towel with the name of a different hotel on it. Pillows were lumpy and with stained pillowcases - one of the pillowcases had hair all over it. When I took it to the front desk to show them, the person simply dusted it off and gave it back to me. The TV in our room was not connected to cable and never worked. The frontdesk person told us it was not working in the entire hotel. The property is amazingly located, with a beautiful view and nice rooms. However the experience was horrible overall & I dont recommended it to anyone.
Read More
Malgorzata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beach chairs are available from 10am. It’s too late, almost half of a day on the beach without chairs!
Ernesto
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Poor service not really all inclusive Lack of food poor menu
Maibritt Jespersgaard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

No towels in room, dirty and the meal was not good, musqito in the room.
KUN
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
Number of reviews per page
20
40

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Exterior 4 Solymar Hotel - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.6
Fair
From 723 reviews
Cleanliness

6.2

Room Comfort

5.8

Location

7.0

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solymar Hotel - All Inclusive

Number of reviews per page
20
40
Top reviews
Thresa Michelle
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there.
Read More
Brennis
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I don’t even know where to begin with this property. I thought I would be celebrating my birthday at a nice and equipped resort and this was no where near that to say the least. The hotel is outdated , the rooms are outdated, the food is lacking and the front desk staff can use a little more training. One of the first things for any future guests to know is PLEASE bring small face towels because they don’t have any and don’t provide any. The only towels they have are medium and big towels and the medium is still too big to wash your body. They provide blankets on request and are not in every room. Mosquitoes run ramped in the rooms so make sure you get some bug spray to use. The hosts that walks you to your room should not hound patrons for a tip. Let them offer you one. I was literally walked two steps away to my room from the front desk and the first thing the host said was “do you have a tip for me”. Then the room I was given was not up to any standard the balcony is nasty and needs cleaning and also the view below my room while standing on the balcony is full of trash it definitely wasn’t a site to see. There are no activities on this resort so please don’t expect any other than getting in the pool and going on the beach. What I will say is that it being on the beach would’ve been the only plus. The bar staff were all nice and kind. I was so very disappointed in the food options that were provided. The food options that they had were catered to Hispanic taste buds.
Read More
Jose David
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2
Read More
Martha
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I came with my family. This hotel had what we needed: great location, private beach with benches and shades, nice pool for the young ones, good food and clean rooms. For the price we paid, Solymar met my expectations and my style. No internet or cable in the rooms but we just came to the rooms to sleep! Good place for a family with an average budget who wants to spend money in the tours rather than in a fancy hotel. Very kind and efficient staff!
Read More
Fabiola Karla Paulino
icon-with Children
with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but this place needs improvement. The room had roaches, which was unacceptable. When I reported it, the front desk told me to follow up with cleaning staff myself. No hair dryer (you have to ask), no mini fridge, very noisy AC, and old patio furniture. Staff seemed unprepared, and there’s little to no management. Check-in was confusing and nothing was explained. The kitchen and coffee area are very basic. Positives: the food is tasty, the beach is beautiful, and the beach bar is nice (though limited menu and opens late). Be aware the ocean is rough and not always safe for swimming. Also, if you plan to rent a car, be cautious rental cars seem to be targeted, so Uber may be a better option. Overall, great location but poor cleanliness and service.
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Marcos
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pool bar was closed. Only once place to eat and one bar open. Hotel store was over priced. No coffee if you like coffee. And when there was coffee it was like straight dirt. I would say go if you don’t plan on being in the room or at the resort at all except to sleep. Also they tended to ask Caucasian people to show their wrist band every time you went to eat.
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Emilio
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Security was hostile, rude, discriminatory and down right harassing.
Mariam
icon-with Friends
with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything closed down at 10 pm no night life . Hard to find water unless you are buying it . Food was ok nothing Mexican mostly rice and chicken . Staff were great and hotel was fine .
Robert Gunter
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

What we enjoyed -staff, all inclusive meals, beach and pool area. There were a couple things about the room. The beds were uncomfortable and we could feel the springs through the light sheet. Also, when we got into our room the first day, there were no towels. We also thought a light comforter for beds would be a wonderful addition. The only other thing is we had a cockroach in our room and mosquitos. My husband took the cockroach outside. We all have bug bites from them. We still enjoyed ourselves even with these issues. Thanks so much!!
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angel
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean, alot of mosquitoes but clean.
William Connor
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was amazing, beach was beautiful. Security always around, adults pool nice aswel. If the updated the resort and had better room service it could be a 3.5. Food wasn’t good so recommend not all inclusive unless you’re a big drinker. A lot of restaurants and shopping very close.
GLAFIRA CARREON
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is the equivalent of Motel 6- or Travel inn in USA. The beach is nice but full of locals with trash everywhere. Is ok if this is all you can afford. I left on my second night to a nicer and cleaner one.
Leslie
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Do not stay here. The hotel rooms are in dire need of repair and upkeep and amenities. They only provided one towel, no washcloths or hand towels. No Kleenex or hairdryer. The door did not lock securely. No blanket, only a top sheet even though we asked twice. The staff is hardworking and the beach is beautiful.
HYUKJOON
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Too many mosquitos and ants.
Jesse
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great! The concierge Israel did such a good job that i gave 3 stars instead of 2. The place is old, and all the bars are closed down except the beach bar. Closed poolside bar and main bar is closed. All inclusive is not a true statement for this place. Its more like the cheapest option at the one place not shut down is their version of all inclusive. Laundry service pretended to be included, but after it was cleaned i got charged $100. The resort doesn't treat it's staff well either.
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Milind Suresh
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Most horrible All Inclusive experience ever! On paper the property advertised 4 bars and 2 restaurants. In reality, there was just 1 bar that served some snacks, and 1 restaurant that served breakfast, lunch and dinner. The bar only had bout 5 mixed drinks and 2 draft beers that was available for "All Inclusive" guests - everything else was extra. The only snacks they served were French Fries and Chicken nuggets and nachos - none of them made fresh. The fries we got were black, smelly and hard, like they had been friend multiple times. When I asked for freshly fried fries, I was told that was considered "a la carte" and would be charged extra! Very poor experience. The rooms were okay, though access to the rooms was via a very narrow corridor that we had to walk sideways in. There were 3 of us on the booking, but only 2 towels in the bathroom. When I asked at the front desk for an extra towel, the person gave me a ripped and stained towel with the name of a different hotel on it. Pillows were lumpy and with stained pillowcases - one of the pillowcases had hair all over it. When I took it to the front desk to show them, the person simply dusted it off and gave it back to me. The TV in our room was not connected to cable and never worked. The frontdesk person told us it was not working in the entire hotel. The property is amazingly located, with a beautiful view and nice rooms. However the experience was horrible overall & I dont recommended it to anyone.
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Malgorzata
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beach chairs are available from 10am. It’s too late, almost half of a day on the beach without chairs!
Ernesto
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Poor service not really all inclusive Lack of food poor menu
Maibritt Jespersgaard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

No towels in room, dirty and the meal was not good, musqito in the room.
KUN
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Hotel is awful when we were checking in the people at the gate won’t let us in saying they can’t find the name waited outside for 1 hour and they finally found it food was terrible beds is awful pillow was terrible cellular signal was awful worst hotel I ever experienced terrible
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