Tesoro Ixtapa All Inclusive

Others
7.2
/10
Pleasant
635 reviews

What Guests Say About Their Stay

Oscar Leonardo

10.0
/ 10
Una estancia bastante agradable. Como puntos a favor: un lugar bastante cuidado, fresco y limpio, con reglas claras. ¡Los felicito! Leí comentarios sobre la repetitividad de la comida, sin embargo, yo no noté eso, al contrario, muy buena variación de comida, y el restaurante de especialidades, ¡magnífico! Por otra parte, la zona de playa enfrente del hotel muy bien cuidada, las áreas de comida con aire acondicionado, la piscina limpia, entre otras cosas muy buenas. Repito, ¡felicidades! 👏👏👏
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Kerstin Shukaitis

10.0
/ 10
Beautiful beach. Amazing property. Comfortable beds. Gorgeous pool. All I wanted

Rachel

10.0
/ 10
A lovely resort! The food was great and there were tons of options! Would definitely stay here again! Awesome staff!
In the Area
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Boulevard Ixtapa S/N Lote 5, Zona Hotelera I, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40884

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Tesoro Ixtapa All Inclusive is a good choice when you are visiting Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tesoro Ixtapa All Inclusive

Boulevard Ixtapa S/N Lote 5, Zona Hotelera I, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40884
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Discover More About Tesoro Ixtapa All Inclusive

Location


Staying at Tesoro Ixtapa All Inclusive is a good choice when you are visiting Zihuatanejo.

About Tesoro Ixtapa All Inclusive

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tesoro Ixtapa All Inclusive.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tesoro Ixtapa All Inclusive exclusively for you.

With all facilities offered, Tesoro Ixtapa All Inclusive is the right place to stay.

All facilities in Tesoro Ixtapa All Inclusive

Others Tesoro Ixtapa All Inclusive
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Smoking area

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • WiFi (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Tesoro Ixtapa All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for in-room wireless internet: MXN 80.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 80.00 per day (rates may vary)
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Available rooms at Tesoro Ixtapa All Inclusive
206
Number of floors in Tesoro Ixtapa All Inclusive
9
Another facilities in Tesoro Ixtapa All Inclusive
Shops, Beach umbrella, Outdoor pool, Garden, Beach towel

Frequently asked questions about Tesoro Ixtapa All Inclusive

What are available facilities at Tesoro Ixtapa All Inclusive?
There are top facilites at Tesoro Ixtapa All Inclusive such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tesoro Ixtapa All Inclusive?
The standard check-in time at Tesoro Ixtapa All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Tesoro Ixtapa All Inclusive?
Tesoro Ixtapa All Inclusive has a 3.0-star rating.
How many floors does Tesoro Ixtapa All Inclusive have?
Tesoro Ixtapa All Inclusive has 9.
How many rooms are available at Tesoro Ixtapa All Inclusive?
Tesoro Ixtapa All Inclusive has 206.
See All

Tesoro Ixtapa All Inclusive reviews and ratings

7.2
Pleasant
From 635 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveller Reviews Tesoro Ixtapa All Inclusive

Number of reviews per page
20
40
Top reviews
cristal
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service was not as expected. Staff hardly went around to ask if you needed anything but were quick to get people in trouble over small stuff. They kicked multiple people out of the pool. The staff was not pleasant
rani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food and drinks below average Rooms clean and good Beach-pool crowded not enough chairs has to get up at 5 am to put towels on. Employees nice!
Susan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food was terrible everyday. All towels are picked up by 9 am & aren’t returned til afternoon, so you can’t bathe until they bring them back! Only 1 restaurant & 1 buffet, & 1 tiny bar inside the hotel. Very disappointed for the price we paid. Never again!
maria de los angeles
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No se inglés
Marco Antonio
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room toilet seat, not good property under construction spray, painting, pain blowing buffet no plan bananas staff OK shower water poor flowout
damian
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms are clean. Bit outdated. Housekeeping does a good job.
Juan
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Q
John
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Ac was not cool no fans. Hot in room. Broken chair. Bathrooms was a mess water leaking out shower nonstop. Toilet whistled for minutes after flushing. Food was ok many options open bar. Except for top shelf. We had all inclusive. Security was a bunch of dick heads singling people out. For drink by the pool when others had the pool filled with open cups. Pool was nice easy access to ocean. Staff was accommodating when needed. Store for extra things if needed. Location was close to everything walking distance. For the amount of money spent it could have been a lot better. Also forgot they were remodeling and the drilling was right under my room.
Read More
Leda
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property to old and limited food options
Efren
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Check in is horrible! Everything else is ok, but you guys need to do something about check in totally slow and completely inefficient!
Citlali
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

There is only one bar open at the time, and the drinks seem watered. There is no snacks that you can bring to the pol or beach area. Persinel were not allowed to bring drinks to the beach area. The beach is not suitable for swimming. The food was fantastic.
Randy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

They bus in people on daily passes.. too many kids take over the resort
Alejandra
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Food was terrible
Rigoberto
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

bad food
salvador
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

No good
Lizbeth
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

La atención es muy buena, las personas que laboran son muy amables.
Hilda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

La comida es deliciosa y el hotel muy agradable
Martin Neil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Good pool bed Lacked ambience a nice bar and comfortable areas Pool closed at 7.00 pm Could of made more use of the pool area and sea backdrop Beautiful beach
NORA ESTHER
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

I was unsatisfied with the real facility vs th described at the photographs
Leah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

If you are looking for a fun enjoyable trip for your family and friends, DO NOT stay at Tesoro. Terrible customer service. You were not allowed to have any food or drinks in the pool area. My husband was told to take off his shirt in the pool because it wasn't one that was used for sun protection. We were constantly watched when we were at the pool, we felt like we were back in grade school. They also give out day passes to residents for the pool, so it was always full. They have ONE restaurant for their "all inclusive" package that had terrible food. My family didn't eat there one time. It closes multiple times during the day, so it wasn't even an option half the time. The only good thing about this place is they cleaned our room daily. We were even told by the locals who provided our excursions that this was a terrible hotel and to never stay here. Horrible experience. Do not go here.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Tesoro Ixtapa All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 635 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

9.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Tesoro Ixtapa All Inclusive

Number of reviews per page
20
40
Top reviews
cristal
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service was not as expected. Staff hardly went around to ask if you needed anything but were quick to get people in trouble over small stuff. They kicked multiple people out of the pool. The staff was not pleasant
rani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food and drinks below average Rooms clean and good Beach-pool crowded not enough chairs has to get up at 5 am to put towels on. Employees nice!
Susan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food was terrible everyday. All towels are picked up by 9 am & aren’t returned til afternoon, so you can’t bathe until they bring them back! Only 1 restaurant & 1 buffet, & 1 tiny bar inside the hotel. Very disappointed for the price we paid. Never again!
maria de los angeles
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No se inglés
Marco Antonio
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room toilet seat, not good property under construction spray, painting, pain blowing buffet no plan bananas staff OK shower water poor flowout
damian
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms are clean. Bit outdated. Housekeeping does a good job.
Juan
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Q
John
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Ac was not cool no fans. Hot in room. Broken chair. Bathrooms was a mess water leaking out shower nonstop. Toilet whistled for minutes after flushing. Food was ok many options open bar. Except for top shelf. We had all inclusive. Security was a bunch of dick heads singling people out. For drink by the pool when others had the pool filled with open cups. Pool was nice easy access to ocean. Staff was accommodating when needed. Store for extra things if needed. Location was close to everything walking distance. For the amount of money spent it could have been a lot better. Also forgot they were remodeling and the drilling was right under my room.
Read More
Leda
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property to old and limited food options
Efren
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Check in is horrible! Everything else is ok, but you guys need to do something about check in totally slow and completely inefficient!
Citlali
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

There is only one bar open at the time, and the drinks seem watered. There is no snacks that you can bring to the pol or beach area. Persinel were not allowed to bring drinks to the beach area. The beach is not suitable for swimming. The food was fantastic.
Randy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

They bus in people on daily passes.. too many kids take over the resort
Alejandra
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Food was terrible
Rigoberto
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

bad food
salvador
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

No good
Lizbeth
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

La atención es muy buena, las personas que laboran son muy amables.
Hilda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

La comida es deliciosa y el hotel muy agradable
Martin Neil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Good pool bed Lacked ambience a nice bar and comfortable areas Pool closed at 7.00 pm Could of made more use of the pool area and sea backdrop Beautiful beach
NORA ESTHER
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

I was unsatisfied with the real facility vs th described at the photographs
Leah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

If you are looking for a fun enjoyable trip for your family and friends, DO NOT stay at Tesoro. Terrible customer service. You were not allowed to have any food or drinks in the pool area. My husband was told to take off his shirt in the pool because it wasn't one that was used for sun protection. We were constantly watched when we were at the pool, we felt like we were back in grade school. They also give out day passes to residents for the pool, so it was always full. They have ONE restaurant for their "all inclusive" package that had terrible food. My family didn't eat there one time. It closes multiple times during the day, so it wasn't even an option half the time. The only good thing about this place is they cleaned our room daily. We were even told by the locals who provided our excursions that this was a terrible hotel and to never stay here. Horrible experience. Do not go here.
Read More
Number of reviews per page
20
40