Riad Palais des Princesses

We picked the place for the spa, and it was completely booked. We had to use the next-door riad for spa. It was windy and the way the roof was constructed, it made a lot of noise. We couldnt sleep at all. The rooms were very small. The location is premium though. Easy to find, we never got lost. It was easy to get to the taxi and the major attractions.

The room we got was worned out. Chandelier very dirty. We are a very light weight couple and we could feel the springs of the marres. The pillonws too big and hard. Not at all a 4 or 5 stars. The Riad is beautiful. We changes twice riads and Even a cheaper one was way better. So aside the facility of the beautiful proprety, i would nerver go back

Quiet oasis within the bustling Medina. Staff were friendly and attentive. I’ll be delighted to return.

Staff was fantastic helping us with our bags, touring the facility and getting an early morning taxi.

Clean room, spacious bathroom and closets, mirror everywhere

I recently discovered a true gem right in the heart of the Medina, and it was absolutely stunning and incredibly clean! The service I received was truly amazing, making me feel so welcomed and well taken care of. I also indulged in some of the most delicious food during my stay, a real culinary delight!

The breakfast buffet is fantastic. Location is perfect and the riad is super clean.

The Riad is stunning. It’s 7 houses joined together, so there are lots of steps if that’s a challenge for you, all the roads are like that. The setting is stunning, there’s sun decks with loungers and a small indoor pool. Unfortunately, we couldn’t get into the spa, book in advance, but it seemed to be very professional and clean. The staff were all very helpful, it’s a short walk to the square, and there are a lot of small vendors etc. The staff will tell you how much to pay for a cab, and guide you on tipping. People will push for more money because you’re a tourist. It was the nicest place we stayed on our trip and I would have no hesitation returning there.

Customer service is fantasic. The guys who work in the reception are amazing. This Riad is the best place in Marrakesh.

Toilet did not work. Otherwise a satisfying stay for one night. Room a bit cramped.

The staff a wonderful. Very helpful on suggestions for dinning.

The Riad was beautiful and walking distance to the main square and souks.

They’re services good.

Good service

Brilliant find. Small riad with great friendly English-speaking service, massage program and food.

We recently stayed at Riad Palais des Princesses during our family trip to Marrakech. As it was our first time staying in a riad, we weren’t entirely sure what to expect — but here’s a quick rundown of our experience. First off, the location is great, and the staff were friendly and welcoming (specially the breakfast staff and the night time receptionist sorry didn’t ask for their names). We appreciated that they shared a WhatsApp number for the reception, which was really helpful… at first. For the first couple of days, they were responsive, but after that, no one was replying — which got frustrating, especially when you’re travelling with kids and the riad doesn’t have a lift. Having to run up and down to reception isn’t ideal when you’re juggling little ones. We booked a family room with one double and two single beds. The double bed side was fine, but the room with the two single beds had an air conditioning unit with a mind of its own. It worked when it wanted to, and though the staff kept sending someone to fix it, it never stayed fixed — and honestly, it got a bit tiresome after a while specially when it was 45 degrees outside. The riad itself is fairly clean, though not spotless. It’s probably better maintained than some others out there, but again — this was our first riad stay, so we didn’t have anything to compare it to. Overall, the riad has potential and some good points, but a few practical things (especially for families) definitely need improving.

This riad was the highlight of my trip to Marrakech. Beautiful property, quiet and clean premises, and great hospitality. Walking distance to eateries, shops, and points of interest. Attentive and polite staff that go out of their way to solve problems. Simo from the front desk epitomizes top notch customer service. He stepped in to ease up my departure process, which turned out more complicated than expected due to delayed transportation. Thank you for a wonderful stay!

Ambiance and decor right out of Arabian nights. Exotic splendour at a very competitive rate

Amazing hotel, amazing staff. Great location, large rooms ( we stayed with 17 and 18 year olds and had plenty of room). Massage’s were great, Simo and the staff always helped with dinner choices, shops and any other needs we had. Would highly recommend and look forward to staying again.

Exquisite