Smarthotel Tromso

Hotels
8.2
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Rune

10.0
/ 10
Great hotel . Friendly and helpful staff and clean practical room with all what you need . Good heater too . Great location . Will definitely return .

TSAI TUNG

10.0
/ 10
The bathroom had strong water pressure and a stable water temperature, and the front desk staff were very kind. However, there were several stains on the bed sheets. Also, although the “Do Not Disturb” sign was displayed, the door was still opened, which was a bit surprising

Chase

10.0
/ 10
Loved the location. It was close enough to walk everywhere and removed enough to not have any noise. Staff was extremely helpful with lots of suggestions.
In the Area
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Vestregata 6, Tromso, Troms Fylke, Norway, 9008

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Tromso Cathedral
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What's around Smarthotel Tromso

Vestregata 6, Tromso, Troms Fylke, Norway, 9008
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Lobby Smarthotel Tromso
Lobby 2 Smarthotel Tromso

Discover More About Smarthotel Tromso

General


Near Tromso Cathedral

Location


Smarthotel Tromso is centrally located in Tromsø, a 3-minute walk from Tromso Cathedral and 8 minutes by foot from Polaria. This hotel is 0.5 mi (0.9 km) from Polar Museum and 1.5 mi (2.5 km) from Arctic Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tromso Cathedral - 0.3 km / 0.2 mi
Art Museum of Northern Norway - 0.4 km / 0.2 mi
Nordnorsk Kunstmuseum - 0.4 km / 0.2 mi
Mack Brewery - 0.4 km / 0.3 mi
Tromso Center for Contemporary Art - 0.4 km / 0.3 mi
Tromso Catholic Church Var Frue Kirke - 0.5 km / 0.3 mi
Perspektivet museum - 0.7 km / 0.4 mi
Polaria - 0.7 km / 0.4 mi
Andreas Aagaard House - 0.7 km / 0.4 mi
Skansen - 0.8 km / 0.5 mi
Polar Museum - 0.9 km / 0.5 mi
Alfheim Stadium - 1 km / 0.6 mi
Svalbard Museum - 1.1 km / 0.7 mi
Coastal Hiking - 1.6 km / 1 mi
Tromsø War Museum - 2.2 km / 1.3 mi

The preferred airport for Smarthotel Tromso is Tromsø (TOS-Langnes) - 5.1 km / 3.1 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and ski storage.

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided once per stay.

All facilities in Smarthotel Tromso

Entertainment Facility Smarthotel Tromso
Entertainment Facility
Common Space Smarthotel Tromso
Common Space
Lobby Smarthotel Tromso
Lobby
Accommodation Services Smarthotel Tromso
Accommodation Services
Exterior Smarthotel Tromso
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Computer station

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Smarthotel Tromso

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Smarthotel Tromso
160
Number of floors in Smarthotel Tromso
5
Another facilities in Smarthotel Tromso
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked questions about Smarthotel Tromso

What are available facilities at Smarthotel Tromso?
There are top facilites at Smarthotel Tromso such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smarthotel Tromso?
The standard check-in time at Smarthotel Tromso is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Smarthotel Tromso?
Smarthotel Tromso has a 3.0-star rating.
How many floors does Smarthotel Tromso have?
Smarthotel Tromso has 5.
How many rooms are available at Smarthotel Tromso?
Smarthotel Tromso has 160.
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Smarthotel Tromso reviews and ratings

Overall Ratings & Reviews Smarthotel Tromso

Traveloka (2)
Other sources (1,000)
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Smarthotel Tromso

Number of reviews per page
20
40
Top reviews
Jessica Anne-Marie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to start by saying that the staff at this hotel are lovely and the hotel is situated in a very good location. However, our TV stopped working on the third night of our stay and some of the power sockets in the room also stopped working. We immediately reported this to the front desk, where we were told that it was likely due to the snow and it would be okay in the morning. The next day the tv and power sockets were still not working, we reported this in the morning and were told it would be looked at. When we returned that afternoon, they were still broken. We reported this again and were told that there were no staff in the hotel who would be able to fix this issue. For the amount of money we paid to stay at this hotel, I am very disappointed that we were not offered an alternative room or any compensation to amend this issue. Until the staff are trained on how to resolve these issues or better solutions can be provided, I would not recommend staying here and will be looking for a partial refund.
Read More
Bibi
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The only thing that is going for this hotel! Location!!! Everything else is bad the size of room the lack of cleanliness. The staff not so great l, just one girl on my first day checking was wonderful. Since I saw the size of the room with 2 suite cases and 2 carry one plus 2 bag packs. It was impossible to handle it in one room. I ended up getting another single room. Mind you not much of a difference between both rooms. If you are on the heavy side there is no way 2 people can fit their double bed. I try to get my money back after checking in when I saw the room but no luck getting my money back at that point.
Read More
adam
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and great staff !
Jason
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room served its purpose for a Solo traveler.
Kow Lim Veronica
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very compact, minimalist room. Clean and comfy. As we have 3 luggage’s between us, it was a little tight to move around the room. But love location and the reception lounge, so cosy with board games to keep ourselves entertained. Enjoyed my stay.
Rune
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel . Friendly and helpful staff and clean practical room with all what you need . Good heater too . Great location . Will definitely return .
Sue
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was a bit cold from the window. Small basic room Staff all friendly Breakfast extra. Buffet fairly good choice. Hotel conveniently located.
Andrew
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good location, clean and comfortable
Mia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Breakfast was plentiful. Small issue with TV not working but only because I wanted something going on in the background so not really a problem but regular channel was disabled. Otherwise sufficient for my needs and convenient location to downtown Tromso
TSAI TUNG
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The bathroom had strong water pressure and a stable water temperature, and the front desk staff were very kind. However, there were several stains on the bed sheets. Also, although the “Do Not Disturb” sign was displayed, the door was still opened, which was a bit surprising
Kevin
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room is clean, basic and very small. Hanging space is 3 hangers on a hook on the wall….not ideal when you need full winter gear for temperatures below freezing.
Sarah
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Expensive for what you get but that probably reflects the high season and remote location. Great shower pressure, good location
Ignacio
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything awesome, good location
Mark
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Tiny room at high price. Decor a bit more industrial than I would have liked! Not sure what demographic you are aiming your hotel at?
Amanda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice staff! Excellent location! Very small room.
Kathryn
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Checked in and we went up to our room and immediately turned around to head back to the service desk. A coffin would have more space for two people than our room. Our 2 suitcases would not even be able to be owned in our room. Didn’t even have a chance to see the bathroom as we immediately turned around to go back to the desk to cancel our stay. The front desk was helpful.
Read More
Chase
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved the location. It was close enough to walk everywhere and removed enough to not have any noise. Staff was extremely helpful with lots of suggestions.
Marianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location and quiet
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stayed here for 2 nights,just needing a place to sleep and this was ideal. We had a small double room,which was really just ok for sleeping in,but the bar downstairs was nice,plenty of room there. The breakfast buffet served anything you could ever want for breakfast,fruit,cold meats,cooked breakfast,bread etc, and a nice variety of drinks. If you need a reasonably priced place to stay in Tromso for a few days,I would recommend this place.
Read More
rebecca
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Ask for soap bc ours wasnt filled they never stopped by. Room had 2 dirty tissues.tuckerd by the window along the bed. The staff wasn't helpful or engaged and the room wasn't comfortable (in addition to dirty) only good for a cheap stay. Location was the best perk for walking convenience
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Smarthotel Tromso

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Smarthotel Tromso

Traveloka (2)
Other sources (1,000)
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Smarthotel Tromso

Number of reviews per page
20
40
Top reviews
Jessica Anne-Marie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to start by saying that the staff at this hotel are lovely and the hotel is situated in a very good location. However, our TV stopped working on the third night of our stay and some of the power sockets in the room also stopped working. We immediately reported this to the front desk, where we were told that it was likely due to the snow and it would be okay in the morning. The next day the tv and power sockets were still not working, we reported this in the morning and were told it would be looked at. When we returned that afternoon, they were still broken. We reported this again and were told that there were no staff in the hotel who would be able to fix this issue. For the amount of money we paid to stay at this hotel, I am very disappointed that we were not offered an alternative room or any compensation to amend this issue. Until the staff are trained on how to resolve these issues or better solutions can be provided, I would not recommend staying here and will be looking for a partial refund.
Read More
Bibi
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The only thing that is going for this hotel! Location!!! Everything else is bad the size of room the lack of cleanliness. The staff not so great l, just one girl on my first day checking was wonderful. Since I saw the size of the room with 2 suite cases and 2 carry one plus 2 bag packs. It was impossible to handle it in one room. I ended up getting another single room. Mind you not much of a difference between both rooms. If you are on the heavy side there is no way 2 people can fit their double bed. I try to get my money back after checking in when I saw the room but no luck getting my money back at that point.
Read More
adam
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean and great staff !
Jason
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room served its purpose for a Solo traveler.
Kow Lim Veronica
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very compact, minimalist room. Clean and comfy. As we have 3 luggage’s between us, it was a little tight to move around the room. But love location and the reception lounge, so cosy with board games to keep ourselves entertained. Enjoyed my stay.
Rune
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel . Friendly and helpful staff and clean practical room with all what you need . Good heater too . Great location . Will definitely return .
Sue
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was a bit cold from the window. Small basic room Staff all friendly Breakfast extra. Buffet fairly good choice. Hotel conveniently located.
Andrew
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good location, clean and comfortable
Mia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Breakfast was plentiful. Small issue with TV not working but only because I wanted something going on in the background so not really a problem but regular channel was disabled. Otherwise sufficient for my needs and convenient location to downtown Tromso
TSAI TUNG
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The bathroom had strong water pressure and a stable water temperature, and the front desk staff were very kind. However, there were several stains on the bed sheets. Also, although the “Do Not Disturb” sign was displayed, the door was still opened, which was a bit surprising
Kevin
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room is clean, basic and very small. Hanging space is 3 hangers on a hook on the wall….not ideal when you need full winter gear for temperatures below freezing.
Sarah
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Expensive for what you get but that probably reflects the high season and remote location. Great shower pressure, good location
Ignacio
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything awesome, good location
Mark
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Tiny room at high price. Decor a bit more industrial than I would have liked! Not sure what demographic you are aiming your hotel at?
Amanda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice staff! Excellent location! Very small room.
Kathryn
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Checked in and we went up to our room and immediately turned around to head back to the service desk. A coffin would have more space for two people than our room. Our 2 suitcases would not even be able to be owned in our room. Didn’t even have a chance to see the bathroom as we immediately turned around to go back to the desk to cancel our stay. The front desk was helpful.
Read More
Chase
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Loved the location. It was close enough to walk everywhere and removed enough to not have any noise. Staff was extremely helpful with lots of suggestions.
Marianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location and quiet
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stayed here for 2 nights,just needing a place to sleep and this was ideal. We had a small double room,which was really just ok for sleeping in,but the bar downstairs was nice,plenty of room there. The breakfast buffet served anything you could ever want for breakfast,fruit,cold meats,cooked breakfast,bread etc, and a nice variety of drinks. If you need a reasonably priced place to stay in Tromso for a few days,I would recommend this place.
Read More
rebecca
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Ask for soap bc ours wasnt filled they never stopped by. Room had 2 dirty tissues.tuckerd by the window along the bed. The staff wasn't helpful or engaged and the room wasn't comfortable (in addition to dirty) only good for a cheap stay. Location was the best perk for walking convenience
Number of reviews per page
20
40