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San Agustin Urubamba & Spa
Hotels
7.6
/10
Pleasant
82 reviews
What Guests Say About Their Stay
Rchard
10.0
/ 10
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Mireille
10.0
/ 10
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Faye
10.0
/ 10
Tania is amazing, she is very nice, warm, and helpful.
Thank you for all you help.
In the Area
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Av. Ferrocarril SN, Urubamba, Provincia de Urubamba, Cusco, Peru, 84
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Available Room Types in San Agustin Urubamba & Spa
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What's around San Agustin Urubamba & Spa
Av. Ferrocarril SN, Urubamba, Provincia de Urubamba, Cusco, Peru, 84
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Discover More About San Agustin Urubamba & Spa
General
Near Plaza de Armas
Location
When you stay at San Agustin Urubamba & Spa in Urubamba, you'll be in a national park, within a 10-minute walk of Plaza de Armas and Iglesia de Urubamba. This hotel is 0.4 mi (0.6 km) from Santuario del Senor de Torrechayoc and 0.9 mi (1.4 km) from Estadio de Urubamba.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Armas - 0.5 km / 0.3 mi
Iglesia de Urubamba - 0.6 km / 0.3 mi
Santuario del Senor de Torrechayoc - 0.6 km / 0.4 mi
Estadio de Urubamba - 1.3 km / 0.8 mi
Nogalpampa Stadium - 1.3 km / 0.8 mi
Urubamba River - 2.7 km / 1.7 mi
Chullpas - 3.9 km / 2.4 mi
Cerro Potosino - 7.8 km / 4.9 mi
Cerro Sutoc - 8.2 km / 5.1 mi
Ch'iqun - 8.8 km / 5.5 mi
Butterfly Park - 9.3 km / 5.8 mi
Centro Cultural Vidawasi - 9.6 km / 5.9 mi
Medialuna - 10 km / 6.2 mi
Sacco - 13.7 km / 8.5 mi
Templo Maras - 14.6 km / 9.1 mi
The nearest major airport is Alejandro Velasco Astete Intl. Airport (CUZ) - 63.2 km / 39.3 mi
Facilities
Don't miss out on recreational opportunities including a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Naranjachallo, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 5:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 100 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
All facilities in San Agustin Urubamba & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Things to Do
- Romantic proposal packages
- TV lounge
- Picnic area
- Garden
- Outdoor pool
- Spa
- Sauna
Hotel Services
- Laundry service
- Newspaper in lobby
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Fireplace in lobby
- Parking
- Terrace
Transportation
- Garage
- Limited parking
- Storage
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
- Internet point
Accessibilty
- Disabled access friendly
- Accessible path of travel
Business Facilities
- Meeting rooms
- Business facilities
Family-friendly Facilities
- Children games
Sports and Recreations
- Pool or Snooker
Accommodation Policy & General Information in San Agustin Urubamba & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- The seasonal pool will be open from January to December.
- Pool access available from 7:00 AM to 4:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
12:00 - 00:00
Check-out:
Before 10:00
Service Animals Not Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, No elevators
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 12:00 - 00:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at San Agustin Urubamba & Spa | 100 |
Another facilities in San Agustin Urubamba & Spa | Romantic proposal packages, TV lounge, Picnic area, Garden, Outdoor pool |
Frequently asked questions about San Agustin Urubamba & Spa
What are available facilities at San Agustin Urubamba & Spa?
There are top facilites at San Agustin Urubamba & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Agustin Urubamba & Spa?
The standard check-in time at San Agustin Urubamba & Spa is starting from 12:00 - 00:00 while the latest check-out time is at Before 10:00
Does San Agustin Urubamba & Spa provide breakfast?
Yes, San Agustin Urubamba & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Agustin Urubamba & Spa?
San Agustin Urubamba & Spa has a 4.0-star rating.
How many rooms are available at San Agustin Urubamba & Spa?
San Agustin Urubamba & Spa has 100.
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San Agustin Urubamba & Spa reviews and ratings
Overall Ratings & Reviews San Agustin Urubamba & Spa
Other sources (82)
7.6
Pleasant
From 82 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
7.6
Service and Facilites
7.6
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Traveller Reviews San Agustin Urubamba & Spa
Number of reviews per page
20
40
Top reviews
patel
2.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
WenHui
Leisure Family
6.0
/10
Reviewed 193 week(s) ago
Expedia Group verified review
You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Rchard
10.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Mireille
10.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Pablo
Leisure with Friends
4.0
/10
Reviewed 387 week(s) ago
Expedia Group verified review
No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw.
Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes.
The pictures at expedia are much much better than the real thing.
its a tourist trap!!
Faye
10.0
/10
Reviewed 411 week(s) ago
Expedia Group verified review
Tania is amazing, she is very nice, warm, and helpful.
Thank you for all you help.
andrea
10.0
/10
Reviewed 413 week(s) ago
Hotels.com verified review
Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Verified traveler
6.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
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nancy
8.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Elisa
8.0
/10
Reviewed 442 week(s) ago
Hotels.com verified review
The service was wondefull ...
Thomas J
10.0
/10
Reviewed 455 week(s) ago
Hotels.com verified review
Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Verified traveler
10.0
/10
Reviewed 476 week(s) ago
Hotels.com verified review
We had a good stay at the hotel. The people were very friendly and and the breakfast was excellent! My only problem with that the spa was open but it seemed like it hadn't been used for quite sometime. The cleaning of oour room needed improvement. They made the bed and changed the towels but no one swept the floor which was pretty dirty.
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Robert
10.0
/10
Reviewed 494 week(s) ago
Hotels.com verified review
Very comfortable and had a nice time.
Jennifer
10.0
/10
Reviewed 495 week(s) ago
Hotels.com verified review
Stayed 2 nights. Clean hotel, nice size room, front desk helpful.Variety at breakfast set up beautifully. Peaceful with beautiful scenery. I would stay here again.
Verified traveler
6.0
/10
Reviewed 517 week(s) ago
Hotels.com verified review
We stayed here for 3 nights while volunteering in Urubamba. It's a nice, easy location right off the main road. We really struggled to communicate with the front desk staff at times and wish the bar was a bit nicer and wish they had the fireplace going as it was chilly out. Place felt a bit cold and empty. The breakfast was quite decent.
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Jessica M.
2.0
/10
Reviewed 572 week(s) ago
Expedia Group verified review
It was by far the worst hotel I stayed in while in Peru.It was in the middle of no where, the train station was practically an hour away and staff was rude.
Chris
8.0
/10
Reviewed 602 week(s) ago
Hotels.com verified review
As a first time visitor to the Sacred Valley we thought a hotel in Urubamba would be a good launching point to visit Olly, Pisac, the salt mines and Moray. While the town of Urubamba feels desolate, it is in fact a very central location. And the hotel is comfortable ... but the hotel staff was excellent, especially the front desk and the porters. If I returned to Urubamba, I would stay here again.
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david
10.0
/10
Reviewed 608 week(s) ago
Hotels.com verified review
Great Place to hang your hat if you are visiting Sacred Valley and/or to/from Machu Picchu.
jc
8.0
/10
Reviewed 609 week(s) ago
Expedia Group verified review
We chose Urumbamba over Cusco and Ollytaytambo mostly for the location so that we could cover the Sacred Valley and Machu Picchu. Location was good. Right across the street is bus pickup for those willing to do bus or combi. It was convenient for our day trip to Pisac and next day train to Machu Picchu and then short 30 min to Olly. The train originates at Urumbamba and it worked out well for centralizing the location. The hotel is deceptive looking from the road but once you enter it has a lot of character. Every single staff person was very helpful and pleasant. I would say this was very noticeable. It was great attitude like they really wanted your business and a very influential factor in rating this hotel. Breakfast was ok, rather plain but ok. Great value and it left a good enough impression that I noticed this 'san agustin' hotel brand when I will need hotel again whether Urumbamba or not.
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Verified traveler
6.0
/10
Reviewed 610 week(s) ago
Hotels.com verified review
Quite far to walk from train station, and a bit over priced. Bed ok, room is fine, but no refrigerator nor private pool as advertised. It is a pool in the hotel you can use but it was lot of bugs flying around. Service is ok.
Number of reviews per page
20
40
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