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San Agustin Urubamba & Spa

Hotels
7.8
/10
Pleasant
82 reviews

What Guests Say About Their Stay

Rchard

10.0
/ 10
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.

Mireille

10.0
/ 10
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.

Faye

10.0
/ 10
Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
In the Area
See Map
Av. Ferrocarril SN, Urubamba, Cusco, Peru, 84

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
San Agustin Urubamba & Spa is located in area / city Urubamba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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San Agustin Urubamba & Spa Address: Map & Location

Av. Ferrocarril SN, Urubamba, Cusco, Peru, 84
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Lobby San Agustin Urubamba & Spa
Exterior 2 San Agustin Urubamba & Spa

Discover More About San Agustin Urubamba & Spa

General


Near Plaza de Armas

Location


When you stay at San Agustin Urubamba & Spa in Urubamba, you'll be in a national park, within a 10-minute walk of Plaza de Armas and Iglesia de Urubamba. This hotel is 0.4 mi (0.6 km) from Santuario del Senor de Torrechayoc and 0.9 mi (1.4 km) from Estadio de Urubamba.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Armas - 0.5 km / 0.3 mi
Iglesia de Urubamba - 0.6 km / 0.3 mi
Santuario del Senor de Torrechayoc - 0.6 km / 0.4 mi
Estadio de Urubamba - 1.3 km / 0.8 mi
Nogalpampa Stadium - 1.3 km / 0.8 mi
Urubamba River - 2.7 km / 1.7 mi
Chullpas - 3.9 km / 2.4 mi
Cerro Potosino - 7.8 km / 4.9 mi
Cerro Sutoc - 8.2 km / 5.1 mi
Ch'iqun - 8.8 km / 5.5 mi
Butterfly Park - 9.3 km / 5.8 mi
Centro Cultural Vidawasi - 9.6 km / 5.9 mi
Medialuna - 10 km / 6.2 mi
Sacco - 13.7 km / 8.5 mi
Templo Maras - 14.6 km / 9.1 mi

The nearest major airport is Alejandro Velasco Astete Intl. Airport (CUZ) - 63.2 km / 39.3 mi

Facilities


Don't miss out on recreational opportunities including a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, Naranjachallo, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 5:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 100 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in San Agustin Urubamba & Spa

Bar, Cafe and Lounge San Agustin Urubamba & Spa
Bar, Cafe and Lounge
Swimming Pool San Agustin Urubamba & Spa
Swimming Pool
Entertainment Facility San Agustin Urubamba & Spa
Entertainment Facility
Functional Hall San Agustin Urubamba & Spa
Functional Hall
Common Space San Agustin Urubamba & Spa
Common Space

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Picnic area
  • Garden
  • Outdoor pool
  • Spa
  • Sauna

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

Transportation

  • Garage
  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Disabled access friendly
  • Accessible path of travel

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in San Agustin Urubamba & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Agustin Urubamba & Spa
100
Number of floors in San Agustin Urubamba & Spa
2
Another facilities in San Agustin Urubamba & Spa
Romantic proposal packages, TV lounge, Picnic area, Garden, Outdoor pool

Frequently asked question in San Agustin Urubamba & Spa

What are available facilities at San Agustin Urubamba & Spa?
There are top facilites at San Agustin Urubamba & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at San Agustin Urubamba & Spa?
Check-in time at San Agustin Urubamba & Spa is staring from 12:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does San Agustin Urubamba & Spa provide breakfast?
Yes, San Agustin Urubamba & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of San Agustin Urubamba & Spa?
San Agustin Urubamba & Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does San Agustin Urubamba & Spa have?
San Agustin Urubamba & Spa has 2 floors.
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More Reviews from Other Guests in San Agustin Urubamba & Spa

Overall Ratings & Reviews San Agustin Urubamba & Spa

Other sources (82)
7.8
Pleasant
From 82 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

7.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Agustin Urubamba & Spa

Number of reviews per page
20
40
Top reviews
patel
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
WenHui
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Rchard
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Mireille
icon-with Partner
with Partner
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Pablo
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Faye
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
andrea
icon-Family
Family
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
Read More
nancy
icon-with Friends
with Friends
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Elisa
icon-Family
Family
8.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

The service was wondefull ...
Thomas J
icon-with Partner
with Partner
10.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

We had a good stay at the hotel. The people were very friendly and and the breakfast was excellent! My only problem with that the spa was open but it seemed like it hadn't been used for quite sometime. The cleaning of oour room needed improvement. They made the bed and changed the towels but no one swept the floor which was pretty dirty.
Read More
Robert
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Very comfortable and had a nice time.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

Stayed 2 nights. Clean hotel, nice size room, front desk helpful.Variety at breakfast set up beautifully. Peaceful with beautiful scenery. I would stay here again.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

We stayed here for 3 nights while volunteering in Urubamba. It's a nice, easy location right off the main road. We really struggled to communicate with the front desk staff at times and wish the bar was a bit nicer and wish they had the fireplace going as it was chilly out. Place felt a bit cold and empty. The breakfast was quite decent.
Read More
Jessica M.
icon-with Partner
with Partner
2.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

It was by far the worst hotel I stayed in while in Peru.It was in the middle of no where, the train station was practically an hour away and staff was rude.
Chris
icon-Family
Family
8.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

As a first time visitor to the Sacred Valley we thought a hotel in Urubamba would be a good launching point to visit Olly, Pisac, the salt mines and Moray. While the town of Urubamba feels desolate, it is in fact a very central location. And the hotel is comfortable ... but the hotel staff was excellent, especially the front desk and the porters. If I returned to Urubamba, I would stay here again.
Read More
david
icon-Family
Family
10.0
/10
Reviewed 617 week(s) ago

Hotels.com verified review

Great Place to hang your hat if you are visiting Sacred Valley and/or to/from Machu Picchu.
jc
8.0
/10
Reviewed 618 week(s) ago

Expedia Group verified review

We chose Urumbamba over Cusco and Ollytaytambo mostly for the location so that we could cover the Sacred Valley and Machu Picchu. Location was good. Right across the street is bus pickup for those willing to do bus or combi. It was convenient for our day trip to Pisac and next day train to Machu Picchu and then short 30 min to Olly. The train originates at Urumbamba and it worked out well for centralizing the location. The hotel is deceptive looking from the road but once you enter it has a lot of character. Every single staff person was very helpful and pleasant. I would say this was very noticeable. It was great attitude like they really wanted your business and a very influential factor in rating this hotel. Breakfast was ok, rather plain but ok. Great value and it left a good enough impression that I noticed this 'san agustin' hotel brand when I will need hotel again whether Urumbamba or not.
Read More
Verified traveler
6.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

Quite far to walk from train station, and a bit over priced. Bed ok, room is fine, but no refrigerator nor private pool as advertised. It is a pool in the hotel you can use but it was lot of bugs flying around. Service is ok.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 San Agustin Urubamba & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews San Agustin Urubamba & Spa

Other sources (82)
7.8
Pleasant
From 82 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

7.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Agustin Urubamba & Spa

Number of reviews per page
20
40
Top reviews
patel
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
WenHui
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Rchard
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Mireille
icon-with Partner
with Partner
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Pablo
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Faye
10.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
andrea
icon-Family
Family
10.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
Read More
nancy
icon-with Friends
with Friends
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Elisa
icon-Family
Family
8.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

The service was wondefull ...
Thomas J
icon-with Partner
with Partner
10.0
/10
Reviewed 464 week(s) ago

Hotels.com verified review

Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

We had a good stay at the hotel. The people were very friendly and and the breakfast was excellent! My only problem with that the spa was open but it seemed like it hadn't been used for quite sometime. The cleaning of oour room needed improvement. They made the bed and changed the towels but no one swept the floor which was pretty dirty.
Read More
Robert
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

Very comfortable and had a nice time.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

Stayed 2 nights. Clean hotel, nice size room, front desk helpful.Variety at breakfast set up beautifully. Peaceful with beautiful scenery. I would stay here again.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

We stayed here for 3 nights while volunteering in Urubamba. It's a nice, easy location right off the main road. We really struggled to communicate with the front desk staff at times and wish the bar was a bit nicer and wish they had the fireplace going as it was chilly out. Place felt a bit cold and empty. The breakfast was quite decent.
Read More
Jessica M.
icon-with Partner
with Partner
2.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

It was by far the worst hotel I stayed in while in Peru.It was in the middle of no where, the train station was practically an hour away and staff was rude.
Chris
icon-Family
Family
8.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

As a first time visitor to the Sacred Valley we thought a hotel in Urubamba would be a good launching point to visit Olly, Pisac, the salt mines and Moray. While the town of Urubamba feels desolate, it is in fact a very central location. And the hotel is comfortable ... but the hotel staff was excellent, especially the front desk and the porters. If I returned to Urubamba, I would stay here again.
Read More
david
icon-Family
Family
10.0
/10
Reviewed 617 week(s) ago

Hotels.com verified review

Great Place to hang your hat if you are visiting Sacred Valley and/or to/from Machu Picchu.
jc
8.0
/10
Reviewed 618 week(s) ago

Expedia Group verified review

We chose Urumbamba over Cusco and Ollytaytambo mostly for the location so that we could cover the Sacred Valley and Machu Picchu. Location was good. Right across the street is bus pickup for those willing to do bus or combi. It was convenient for our day trip to Pisac and next day train to Machu Picchu and then short 30 min to Olly. The train originates at Urumbamba and it worked out well for centralizing the location. The hotel is deceptive looking from the road but once you enter it has a lot of character. Every single staff person was very helpful and pleasant. I would say this was very noticeable. It was great attitude like they really wanted your business and a very influential factor in rating this hotel. Breakfast was ok, rather plain but ok. Great value and it left a good enough impression that I noticed this 'san agustin' hotel brand when I will need hotel again whether Urumbamba or not.
Read More
Verified traveler
6.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

Quite far to walk from train station, and a bit over priced. Bed ok, room is fine, but no refrigerator nor private pool as advertised. It is a pool in the hotel you can use but it was lot of bugs flying around. Service is ok.
Number of reviews per page
20
40