Grand Boracay Resort

Hotels
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6.5
/10
Pleasant
104 reviews

What Guests Say About Their Stay

anne a.

10.0
/ 10
Great place, it's very accessible. Great staff, everyone was accommodating. Great food for the complimentary. Great room, everything is clean and organized.

bamyon

10.0
/ 10
The Hotel was very central to everything, and well maintained. The staff were friendly and attentive at all times. The towels were changed every day. We enjoyed our 5 day stay at the Grand Boracay Resort and would certainly recommend it to our friends and family.
In the Area
See Map
D'Mall, Station 2, Balabag, Boracay Island, Boracay, Aklan, Philippines, 5806

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Grand Boracay Resort is located in area / city Station 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Boracay Resort

D'Mall, Station 2, Balabag, Boracay Island, Boracay, Aklan, Philippines, 5806
Discover More Places
Lobby Grand Boracay Resort
Exterior 2 Grand Boracay Resort

Discover More About Grand Boracay Resort

Discover the Grandeur of Grand Boracay Resort

When planning your dream getaway to the Philippines, the pristine shores of Boracay beckon, and at the heart of this tropical paradise lies the

Grand Boracay Resort

. Offering a perfect blend of comfort, convenience, and island charm, this resort is an ideal choice for Australian travelers seeking a memorable escape. From its prime location to its welcoming atmosphere,

Grand Boracay Resort

promises an experience that caters to your every need, ensuring your stay is as relaxing and enjoyable as the turquoise waters surrounding the island. Rates at

Grand Boracay Resort

start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Boracay Resort

Nestled in the vibrant Station 1 of Boracay Island, Aklan,

Grand Boracay Resort

boasts a truly enviable location. This area is renowned for its powdery white sands and is often considered the most picturesque part of White Beach. The resort is situated within easy reach of the island's main attractions, offering a perfect base for exploration. While Boracay is a pedestrian-friendly island, getting around is a breeze with readily available e-trikes and walking paths. The atmosphere here is a delightful mix of tranquil beachfront serenity and proximity to lively local cafes and artisanal shops, allowing you to experience both relaxation and island buzz. For those arriving from Caticlan Airport (MPH), the journey involves a short land transfer to Caticlan Jetty Port, followed by a scenic boat ride to Boracay, and finally a brief transfer to the resort. This seamless transition ensures you can start enjoying your holiday without delay.

Guest Facilities and Services at Grand Boracay Resort

Guest facilities at

Grand Boracay Resort

are designed to enhance your comfort and convenience throughout your stay. Understanding the preferences of travelers, the resort offers a range of amenities to make your holiday effortless. You can expect a welcoming 24-hour front desk, ready to assist with any queries or requests you may have. For those who enjoy starting their day with a good coffee and a delicious meal, the resort often provides excellent breakfast options, reflecting the strong café culture many Australians appreciate. Complimentary Wi-Fi is typically available, keeping you connected, and secure luggage storage is a thoughtful service for those with late departures or early arrivals. While specific details on fitness centers or other recreational facilities can vary, the overall aim is to provide a comfortable and well-serviced environment. Please contact the hotel directly for current prices and business hours.

Room Information and Stay Experience at Grand Boracay Resort

The

Grand Boracay Resort

offers a variety of rooms designed to provide a restful sanctuary after a day of sun and sea. The room types of

Grand Boracay Resort

are thoughtfully appointed to ensure a pleasant stay. You can anticipate clean, well-maintained spaces with comfortable bedding, offering a variety of bed types to suit your needs. Modern climate control is a standard feature, ensuring a consistently comfortable temperature regardless of the tropical weather outside. The bathrooms are typically clean and functional, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a clean, comfortable, and inviting environment for all guests.

Recommended Nearby Dining and Cafes around Grand Boracay Resort

Boracay's culinary scene is as vibrant as its sunsets, and the area around

Grand Boracay Resort

is no exception. You'll find a delightful array of dining options, from casual beachfront eateries serving fresh seafood to charming cafes offering expertly brewed coffee and tempting brunch menus. Imagine starting your day with a perfectly made flat white and perhaps a local take on a hearty breakfast, or enjoying a leisurely lunch with your toes in the sand. The island's food culture is rich and diverse, with plenty of opportunities to sample local delicacies and international favorites. Whether you're craving a quick snack or a full dining experience, the vicinity of the resort offers something to satisfy every palate.

Popular Attractions and Activities near Grand Boracay Resort

Boracay Island is a treasure trove of natural beauty and recreational activities, and

Grand Boracay Resort

places you perfectly to explore them all. Here are some popular spots and experiences you won't want to miss:

  • White Beach:

    The iconic stretch of sand, famous for its powdery texture and crystal-clear waters, is right at your doorstep.
  • D'Mall:

    A bustling hub of shops, restaurants, and bars, perfect for souvenir hunting and experiencing the island's lively atmosphere.
  • Puka Beach:

    Known for its unique puka shells and more tranquil vibe, offering a different perspective of Boracay's coastline.
  • Mount Luho:

    The island's highest point, offering panoramic views of Boracay and the surrounding seas – a great spot for photos.
  • Willy's Rock:

    A distinctive rock formation on Station 1, often visited for its religious significance and picturesque setting.
If you are looking for other activities around

Grand Boracay Resort

, check out the best deals on Traveloka: Recommended activities in Boracay Island!

How to Get to Grand Boracay Resort from the Airport

Navigating your way to

Grand Boracay Resort

from the airport is a straightforward process, with several convenient options available. The primary airports serving Boracay are Caticlan Airport (MPH) and Kalibo International Airport (KLO).

  • From Caticlan Airport (MPH):

    This is the closest airport. A short tricycle or taxi ride will take you to the Caticlan Jetty Port. From there, a 15-minute boat ride will bring you to Boracay Island. Upon arrival at Cagban Port in Boracay, you can take an e-trike directly to

    Grand Boracay Resort

    .
  • From Kalibo International Airport (KLO):

    This airport is further away. You can take a shuttle bus or van service directly from the airport to the Caticlan Jetty Port. The journey typically takes about 1.5 to 2 hours. From Caticlan Jetty Port, follow the same steps as above: boat ride to Boracay and then an e-trike to the resort.
  • Public Transport:

    Both airports have public transport options like shuttle buses and vans that connect to the Caticlan Jetty Port.
  • Rideshare Services:

    Rideshare services are also available from both airports to the Caticlan Jetty Port.
For a hassle-free journey, consider pre-booking your Airport transfer service. The

Grand Boracay Resort

airport transfer is designed to be as smooth as possible, ensuring you reach your destination with ease.

Summary of Why You Should Choose Grand Boracay Resort

Choosing

Grand Boracay Resort

for your next holiday in Boracay offers a compelling combination of advantages that cater perfectly to the discerning Australian traveler.

  • Prime Location:

    Situated in the sought-after Station 1, you're steps away from the finest stretch of White Beach, with easy access to dining and entertainment.
  • Comfortable Accommodation:

    Expect clean, well-appointed rooms with effective climate control and comfortable bedding, ensuring a restful stay.
  • Convenient Facilities:

    Enjoy services like a 24-hour front desk and Wi-Fi, designed to make your holiday seamless.
  • Island Experience:

    The resort provides a welcoming base from which to explore the natural beauty and vibrant culture of Boracay.
To ensure you get the best possible deal for your trip, it's always a good idea to

Check room availability at Grand Boracay Resort

and compare options. When you're ready to make your booking, remember that Traveloka offers competitive rates and a user-friendly platform.

Book Grand Boracay Resort

today and start planning your unforgettable island adventure!

For more accommodation options, you can Book budget hotels in Boracay, Aklan. And to complete your travel plans, Easily book domestic and international flights at low prices.

All facilities in Grand Boracay Resort

Entertainment Facility Grand Boracay Resort
Entertainment Facility
Common Space Grand Boracay Resort
Common Space
Lobby Grand Boracay Resort
Lobby
Accommodation Services Grand Boracay Resort
Accommodation Services
Exterior Grand Boracay Resort
Exterior

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grand Boracay Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Boracay Resort
58
Number of floors in Grand Boracay Resort
4
Another facilities in Grand Boracay Resort
Outdoor pool, Garden, Pool sun loungers, Laundry service, Luggage storage

Frequently asked questions about Grand Boracay Resort

What are available facilities at Grand Boracay Resort?
There are top facilites at Grand Boracay Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Boracay Resort?
The standard check-in time at Grand Boracay Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Boracay Resort provide breakfast?
Yes, Grand Boracay Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Boracay Resort?
Grand Boracay Resort has a 3.0-star rating.
How many floors does Grand Boracay Resort have?
Grand Boracay Resort has 4.
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Grand Boracay Resort reviews and ratings

Overall Ratings & Reviews Grand Boracay Resort

Traveloka (17)
Other sources (87)
6.4
Pleasant
From 87 reviews
Cleanliness

5.8

Room Comfort

6.2

Location

8.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Boracay Resort

Number of reviews per page
20
40
Top reviews
jassel mae
8.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

I love the place its so nice, perfect for my family..the thing that I like the place is so peaceful away from crowd..but one thing that needs to be improve there cleanliness most especially in there food area, needs to be clean and no pets should allow to enter were guest should eat there buffet..Last time I eat there were cats everywhere some are already on top of the table were there is food next to it..
Read More
Michael
icon-Family
Family
8.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Love this place. Great for the price. Love their outside bar, pool..Steps away from D'Mall. Close to everything...beach, grocery store, restaurants. Staff is great. Free breakfast is good, nothing special but you always get eggs, rice, and fresh fruit. I'v been to Boracay 7 times and once I found this place, it's where I stay.
Read More
Victor
6.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

The hotel facilities have to be updated. I have to request for a newer TV set as the one in the roon is an old one and no remote controlled. I have to get the door locks changed as we get locked in th bathroom and found it hard to open the room door from day 1. I found that there is a shortage of staff and cannot attend to any request quickly as it took several days to attend to any problems we had. Staff are very friendly and attentive but not able to do things because of the shortage of staff.
Read More
Verified traveler
4.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Shower didn’t work, fridge smelled like rotten food. The complentary breakfast had instant coffee that you made yourself.
aurora
6.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

has access to the d'mall then to the beach. it was a quite season which we really appreciate because the beach area is busy and noisy. we like the breakfast offered every day. the staff are really helpful. Flor of reception goes out of her way to help us. All the other staff were nice to have around with their friendly reception. online booking and reception assured wifi in all rooms, but wifi is only available in the reception area.
Read More
Michelle
2.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

This hotel was very disappointing. Just from the outside, the hotel was very dirty. There was garbage everywhere and so much junk in front of the building. Piles of garbage filled the hallways & stairways. Let's talk about the rooms. The rooms were very dirty. In our first room, the toilet was leaking so they moved us the second day. That room didn't smell or look much better. They smelt awful and unpleasant. There were insects in the bed frame, holes in the walls and water stains in the ceiling. The linens and towels are very worn out with stains and holes. There were also piles of dirt behind the fridge. The bathrooms were SLIPPERY and the water heaters are so high, you must go on your tippy toes to reach it. I even slipped when I was trying to reach the water heater. There wasn't even a closet to store clothes. Now lets talk customer service. There was no manager on site to complain to. The service was poor. The staff didn't clean our room during our four day stay and the safety box was broken. When you leave, you must leave your keys to the receptionist every time you go out, but they just keep the keys behind the counter. It was not secured. Overall, I would not recommend this hotel to anymore OR go back there.
Read More
CEO
8.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

Love the location. Away from the beach noise & traffic but very near the action place! Food were really great! I love this place!
James
icon-with Partner
with Partner
6.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Hotel rooms were OK. for the price. Room safe broken and unable to fix. Buffett Breakfast always cold. Hotel is close to the beach but not beachfront so there are no chairs for your use at the beach
donsld
2.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Check in was unorganized and delayed, no housekeeping done for two days, no room ammenities. Only positive is the location.
LNZG
6.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

The place looks very nice from the outside, convenient also coz it's close to d mall. The staff are very helpful and accommodating. Hands down the best staff I have met. But the rooms are just a ok to sleep in but not really to relax. The bathroom is just convenient. If you want a place to just crash in after a long day and after a night of partying this is your place. But if u want to relax and just lounge around after a long day this is not the place due to a lot of constructions.
Read More
Verified traveler
8.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

Unfortunately, we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers.
Edward
8.0
/10
Reviewed 558 week(s) ago

Expedia Group verified review

Our stay in Grand Boracay Resort was a little above average. The hotel signage along the main road was not very easy to spot. We didn't bother to ask for directions and went ahead and consulted the GPS and maps which was not the best way to go about it. It was a treat to find that the place was somewhat hidden behind the busy alleys of the Boracay open mall (D'mall). The resort was a lot quieter than the other resorts in Station 2. The receptionists and service staff were nice and courteous enough throughout our stay there. There are still a few areas for improvement in the common areas as well as inside the rooms and toilets. I'd like to see better towels and floor mats. The bedsheets were nice and clean. The airconditioning worked well enough to cool the room but the remote wasn't working properly. The refrigerator could be better. The toilet was clean enough and had liquid soap dispensers. Unfortunately, there was no bidet hose spray.
Read More
Tan
icon-Family
Family
2.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

This hotel is extremely uncomfortable., lots of mosquito, toilet no tissue, hotel are old and the staff is totally unfriendly. The cleaner only doing a good smile. if i rate this hotel. 0 rating and my suggestion, dont stay this hotel. somemore the room dont have power plug.
Fe
4.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

At check in, we had to upgrade from a superior room booked and paid for ahead of time to a deluxe room as we ended up with a third person, who cannot be accommodated in a superior room. They asked us to pay at check in the additional fee for upgrading which we did. After paying up front, they brought us to the crappiest room we have ever seen in all of our extensive travel history. It took several complaints and calls to the front desk before they finally transferred us to a supposedly deluxe room which was a lot better but at that point, we were so mad and disappointed that nobody checked to make sure we got the right room in the first place. We should not have to complain after paying added fees for the upgrade. Warning for others. Make sure you check the room first before paying.
Read More
zheng
icon-Family
Family
4.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

Rm aircon is terrible noisy n not really clean at all very inconveniance even cant boil water at room becos of the tape water not advisible to drink.but the staff very friendly n helpful....
Verified traveler
6.0
/10
Reviewed 589 week(s) ago

Expedia Group verified review

Don't expect much at this great price . Check room prior to unpacking. Your on a island so take that in consideration as to Internet and amenities .. Great location and Arcon , pool , Buffett etc
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 591 week(s) ago

Hotels.com verified review

I love the location because it has an access to dmall where all the restaurants are situated. The hotel room is very comfortable.
John
2.0
/10
Reviewed 592 week(s) ago

Expedia Group verified review

Staffs are not cooperative. There are hidden and unexpected charges aside from your booking. The room phone is not working, and the maintenance guy doesn't help either. You are forced to go from the top floor to the reception to ask for assistance but all your request were just ignored. In the end, they will tell you that the phone is not really working on that part of the hotel because there is no line, and the phone unit is just a show. Food is not good. Cats are roaming in the dining hall, small and big. They will give you the username and password for your hotel room but the wifi is not really working in your room. When you ask them, they will tell you that the wifi is working in the lobby only. What's the need for room username and password anyway. Facilities are defective, from dresser, to the toilet bowl flusher, and the safety deposit box. They will only fix them after you showed them that you're angry and fed up following up so many times. Not a good experience staying with this hotel. I don't recommend this hotel, look for other hotels nearby.
Read More
Bjorn
6.0
/10
Reviewed 602 week(s) ago

Hotels.com verified review

The hotel is at a great location by D-mall, and short walk to the beach. The hotel was OK, but rooms not very clean. I found a used tooth-pick in the shower, and the bedsheets was full of holes and stains.
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 618 week(s) ago

Hotels.com verified review

Awesome. .best crew ever
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Boracay Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Boracay Resort

Traveloka (17)
Other sources (87)
6.4
Pleasant
From 87 reviews
Cleanliness

5.8

Room Comfort

6.2

Location

8.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Boracay Resort

Number of reviews per page
20
40
Top reviews
jassel mae
8.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

I love the place its so nice, perfect for my family..the thing that I like the place is so peaceful away from crowd..but one thing that needs to be improve there cleanliness most especially in there food area, needs to be clean and no pets should allow to enter were guest should eat there buffet..Last time I eat there were cats everywhere some are already on top of the table were there is food next to it..
Read More
Michael
icon-Family
Family
8.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Love this place. Great for the price. Love their outside bar, pool..Steps away from D'Mall. Close to everything...beach, grocery store, restaurants. Staff is great. Free breakfast is good, nothing special but you always get eggs, rice, and fresh fruit. I'v been to Boracay 7 times and once I found this place, it's where I stay.
Read More
Victor
6.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

The hotel facilities have to be updated. I have to request for a newer TV set as the one in the roon is an old one and no remote controlled. I have to get the door locks changed as we get locked in th bathroom and found it hard to open the room door from day 1. I found that there is a shortage of staff and cannot attend to any request quickly as it took several days to attend to any problems we had. Staff are very friendly and attentive but not able to do things because of the shortage of staff.
Read More
Verified traveler
4.0
/10
Reviewed 454 week(s) ago

Expedia Group verified review

Shower didn’t work, fridge smelled like rotten food. The complentary breakfast had instant coffee that you made yourself.
aurora
6.0
/10
Reviewed 472 week(s) ago

Expedia Group verified review

has access to the d'mall then to the beach. it was a quite season which we really appreciate because the beach area is busy and noisy. we like the breakfast offered every day. the staff are really helpful. Flor of reception goes out of her way to help us. All the other staff were nice to have around with their friendly reception. online booking and reception assured wifi in all rooms, but wifi is only available in the reception area.
Read More
Michelle
2.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

This hotel was very disappointing. Just from the outside, the hotel was very dirty. There was garbage everywhere and so much junk in front of the building. Piles of garbage filled the hallways & stairways. Let's talk about the rooms. The rooms were very dirty. In our first room, the toilet was leaking so they moved us the second day. That room didn't smell or look much better. They smelt awful and unpleasant. There were insects in the bed frame, holes in the walls and water stains in the ceiling. The linens and towels are very worn out with stains and holes. There were also piles of dirt behind the fridge. The bathrooms were SLIPPERY and the water heaters are so high, you must go on your tippy toes to reach it. I even slipped when I was trying to reach the water heater. There wasn't even a closet to store clothes. Now lets talk customer service. There was no manager on site to complain to. The service was poor. The staff didn't clean our room during our four day stay and the safety box was broken. When you leave, you must leave your keys to the receptionist every time you go out, but they just keep the keys behind the counter. It was not secured. Overall, I would not recommend this hotel to anymore OR go back there.
Read More
CEO
8.0
/10
Reviewed 498 week(s) ago

Expedia Group verified review

Love the location. Away from the beach noise & traffic but very near the action place! Food were really great! I love this place!
James
icon-with Partner
with Partner
6.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Hotel rooms were OK. for the price. Room safe broken and unable to fix. Buffett Breakfast always cold. Hotel is close to the beach but not beachfront so there are no chairs for your use at the beach
donsld
2.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

Check in was unorganized and delayed, no housekeeping done for two days, no room ammenities. Only positive is the location.
LNZG
6.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

The place looks very nice from the outside, convenient also coz it's close to d mall. The staff are very helpful and accommodating. Hands down the best staff I have met. But the rooms are just a ok to sleep in but not really to relax. The bathroom is just convenient. If you want a place to just crash in after a long day and after a night of partying this is your place. But if u want to relax and just lounge around after a long day this is not the place due to a lot of constructions.
Read More
Verified traveler
8.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

Unfortunately, we can't post reviews that include room rates, insults or profanity, personal details, website addresses or phone numbers.
Edward
8.0
/10
Reviewed 558 week(s) ago

Expedia Group verified review

Our stay in Grand Boracay Resort was a little above average. The hotel signage along the main road was not very easy to spot. We didn't bother to ask for directions and went ahead and consulted the GPS and maps which was not the best way to go about it. It was a treat to find that the place was somewhat hidden behind the busy alleys of the Boracay open mall (D'mall). The resort was a lot quieter than the other resorts in Station 2. The receptionists and service staff were nice and courteous enough throughout our stay there. There are still a few areas for improvement in the common areas as well as inside the rooms and toilets. I'd like to see better towels and floor mats. The bedsheets were nice and clean. The airconditioning worked well enough to cool the room but the remote wasn't working properly. The refrigerator could be better. The toilet was clean enough and had liquid soap dispensers. Unfortunately, there was no bidet hose spray.
Read More
Tan
icon-Family
Family
2.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

This hotel is extremely uncomfortable., lots of mosquito, toilet no tissue, hotel are old and the staff is totally unfriendly. The cleaner only doing a good smile. if i rate this hotel. 0 rating and my suggestion, dont stay this hotel. somemore the room dont have power plug.
Fe
4.0
/10
Reviewed 585 week(s) ago

Expedia Group verified review

At check in, we had to upgrade from a superior room booked and paid for ahead of time to a deluxe room as we ended up with a third person, who cannot be accommodated in a superior room. They asked us to pay at check in the additional fee for upgrading which we did. After paying up front, they brought us to the crappiest room we have ever seen in all of our extensive travel history. It took several complaints and calls to the front desk before they finally transferred us to a supposedly deluxe room which was a lot better but at that point, we were so mad and disappointed that nobody checked to make sure we got the right room in the first place. We should not have to complain after paying added fees for the upgrade. Warning for others. Make sure you check the room first before paying.
Read More
zheng
icon-Family
Family
4.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

Rm aircon is terrible noisy n not really clean at all very inconveniance even cant boil water at room becos of the tape water not advisible to drink.but the staff very friendly n helpful....
Verified traveler
6.0
/10
Reviewed 589 week(s) ago

Expedia Group verified review

Don't expect much at this great price . Check room prior to unpacking. Your on a island so take that in consideration as to Internet and amenities .. Great location and Arcon , pool , Buffett etc
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 591 week(s) ago

Hotels.com verified review

I love the location because it has an access to dmall where all the restaurants are situated. The hotel room is very comfortable.
John
2.0
/10
Reviewed 592 week(s) ago

Expedia Group verified review

Staffs are not cooperative. There are hidden and unexpected charges aside from your booking. The room phone is not working, and the maintenance guy doesn't help either. You are forced to go from the top floor to the reception to ask for assistance but all your request were just ignored. In the end, they will tell you that the phone is not really working on that part of the hotel because there is no line, and the phone unit is just a show. Food is not good. Cats are roaming in the dining hall, small and big. They will give you the username and password for your hotel room but the wifi is not really working in your room. When you ask them, they will tell you that the wifi is working in the lobby only. What's the need for room username and password anyway. Facilities are defective, from dresser, to the toilet bowl flusher, and the safety deposit box. They will only fix them after you showed them that you're angry and fed up following up so many times. Not a good experience staying with this hotel. I don't recommend this hotel, look for other hotels nearby.
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Bjorn
6.0
/10
Reviewed 602 week(s) ago

Hotels.com verified review

The hotel is at a great location by D-mall, and short walk to the beach. The hotel was OK, but rooms not very clean. I found a used tooth-pick in the shower, and the bedsheets was full of holes and stains.
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 618 week(s) ago

Hotels.com verified review

Awesome. .best crew ever
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