The Marison Hotel

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8.9
/10
Exceptional
350 reviews

What Guests Say About Their Stay

ANTHONY SALVADOR

10.0
/ 10
There are many options for breakfast since it is a buffet. There are other restaurants within the hotel, including a massage spa and a bank. The staff are very hospitable and accommodating. Rooms are clean and regularly cleaned and maintained.

Gabriel

10.0
/ 10
It is amazing hotel and the staff and breakfast were excellent. The shuttle service between the airport and the hotel was right on time and helped with all our luggage and needs. Only issues we had was the TV was grainy and not so many channels. Also the toilet is seperated from the shower, so its a little awkward for us. The gym equipment didnt work as well. They had two treadmills, one didnt work at all, and the other worked but stopped abruptly while was I walking.

Catherine

10.0
/ 10
Loved staying at the Marison. The staff had perfect customer service, room was nice n sheets felt crisp like a five star hotel should feel. Breakfast buffet wasn’t huge but large enough to offer a great variety with even a Bicol food experience. We had the best view on the 4the floor bar n restaurant of the Mayon Volcano. One of the main reasons we came to Legazpi. It was majestic. If you go to Legazpi I highly recommend staying here. It’s even close to the shopping malls. You still need to take a taxi but it’s not far away.
In the Area
See Map
Corner Imelda Roces Avenue, Barangay 38- Gogon, Legazpi, Albay, Philippines, 4500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Marison Hotel is a good choice when you are visiting Legazpi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Marison Hotel

Corner Imelda Roces Avenue, Barangay 38- Gogon, Legazpi, Albay, Philippines, 4500
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Lobby The Marison Hotel
Exterior 2 The Marison Hotel

Discover More About The Marison Hotel

The Marison Hotel: Your Gateway to Albay's Wonders

Planning your next adventure to the Philippines and looking for a comfortable and convenient base in Albay? Look no further than The Marison Hotel. This well-regarded establishment offers a welcoming atmosphere and a prime location, making it an excellent choice for Australian travellers seeking to explore the natural beauty and vibrant culture of the region. Whether you're drawn by the majestic Mayon Volcano, the rich history, or the delicious local cuisine, The Marison Hotel provides a perfect starting point for your explorations. Rates at The Marison Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Marison Hotel

The Marison Hotel is situated in the heart of Legazpi City, Albay, specifically at Corner Imelda Roces Avenue, Barangay 38- Gogon, Legazpi, Albay, Philippines, 4500. This central location places you within easy reach of the city's main attractions and essential amenities. Legazpi City is a bustling urban centre, and The Marison Hotel is conveniently positioned to offer both accessibility and a peaceful retreat. For those arriving by air, the hotel is a short drive from the Legazpi Airport, making your journey from the tarmac to your room swift and hassle-free. The surrounding area is vibrant, with a good mix of local shops, eateries, and points of interest, offering a genuine taste of Albay life. While Legazpi City has its own transport network, the hotel's central position also makes it a convenient hub for exploring further afield, whether by local transport or by arranging your own vehicle for day trips.

Guest Facilities and Services at The Marison Hotel

Guest facilities at The Marison Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the needs of modern travellers, the hotel provides essential services that enhance your experience. You can expect reliable free Wi-Fi to stay connected, a helpful 24-hour front desk ready to assist with any queries, and secure luggage storage for your peace of mind. For those who appreciate a good start to their day, the hotel often features breakfast options that cater to various tastes, potentially including local delights and familiar favourites. While specific operating hours and additional fees for certain services are best confirmed directly, the general availability of these amenities aims to make your stay as smooth as possible.

Room Information and Stay Experience at The Marison Hotel

The Marison Hotel offers a range of accommodation options designed to suit different traveller needs. The room types of The Marison Hotel are thoughtfully appointed to provide a comfortable and relaxing environment after a day of exploring. Guests can anticipate clean and well-maintained rooms, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names, exact dimensions, and detailed amenity lists are best confirmed directly with the hotel, the focus is consistently on providing a restful and enjoyable stay.

Recommended Nearby Dining and Cafes around The Marison Hotel

Legazpi City boasts a rich culinary scene, and The Marison Hotel is perfectly positioned to let you dive right in. You'll find a variety of dining options in the vicinity, from local eateries serving authentic Bicolano dishes to charming cafes perfect for a morning coffee or a light snack. The area is known for its vibrant food culture, offering everything from hearty meals to delightful pastries. Exploring the streets around the hotel will undoubtedly lead you to discover hidden gems and popular local spots where you can savour the flavours of the region. Whether you're craving traditional Filipino fare or a comforting cup of coffee, the neighbourhood surrounding The Marison Hotel has something to satisfy every palate.

Popular Attractions and Activities near The Marison Hotel

Albay is a region brimming with natural wonders and cultural experiences, and The Marison Hotel serves as an excellent base for discovering them. Here are some popular attractions and activities you can enjoy in and around Legazpi City: *

Mayon Volcano National Park:

Witness the iconic, perfectly cone-shaped Mayon Volcano. You can admire its beauty from various viewpoints, and for the adventurous, there are trekking and ATV riding opportunities. *

Cagsawa Ruins:

Visit the historic Cagsawa Ruins, the remnants of a 16th-century church destroyed by the Mayon Volcano's eruption in 1814. It's a poignant and picturesque historical site. *

Legazpi City Public Market:

Immerse yourself in the local culture at the bustling public market. It's a great place to find local produce, handicrafts, and sample regional delicacies. *

Daraga Church (Our Lady of the Gate of Heaven Parish):

Explore this beautiful baroque church, known for its intricate stone carvings and historical significance, offering stunning views of Mayon Volcano. *

Hoyop-Hoyop Cave:

For the adventurous, this cave offers a unique spelunking experience with interesting rock formations and natural ventilation. If you are looking for other activities around The Marison Hotel, check out the best deals on Traveloka: Recommended activities in Albay!

How to Get to The Marison Hotel from the Airport

Navigating your way to The Marison Hotel from the airport is straightforward, with several convenient options available. Understanding how to get to The Marison Hotel is key to a smooth arrival. *

Airport Link Trains/Buses:

While Legazpi Airport is relatively small, check for any local public transport links that might connect the airport to the city centre, from where you can easily reach the hotel. *

Airport Shuttle Buses:

Some airports offer shuttle services that can take you to major points in the city. Inquire at the airport information desk about available routes. *

Public Metered Taxis:

Taxis are readily available at the airport. Ensure the meter is used for a fair fare. *

Rideshare Services:

You can also opt for a rideshare service, which can be booked via a mobile app for a convenient and often cost-effective journey to The Marison Hotel. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose The Marison Hotel

The Marison Hotel stands out as a compelling choice for travellers heading to Albay, offering a blend of comfort, convenience, and excellent value. Its prime location in Legazpi City ensures you are well-placed to explore the region's natural wonders and cultural highlights. The hotel's commitment to providing a pleasant guest experience, with its focus on clean and comfortable rooms, and accessible services, makes it a reliable option for your stay. Here’s a quick summary of why The Marison Hotel is a great pick: *

Prime Location:

Situated in the heart of Legazpi City, offering easy access to attractions and amenities. *

Comfortable Accommodation:

Well-appointed rooms designed for a restful stay, featuring essential amenities. *

Friendly Service:

A dedicated 24-hour front desk is available to assist with your needs. *

Convenient Access:

Close proximity to transport links and local points of interest. Ready to experience the charm of Albay? Book budget hotels in Albay and secure your stay at The Marison Hotel today. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in The Marison Hotel

Swimming Pool The Marison Hotel
Swimming Pool
Entertainment Facility The Marison Hotel
Entertainment Facility
Functional Hall The Marison Hotel
Functional Hall
Common Space The Marison Hotel
Common Space
Lobby The Marison Hotel
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

General

  • Banquet
  • Swimming pool
  • Parking

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Marison Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property will be undergoing renovations from November 11, 2024, from 10 AM-6 PM daily until further notice. Guests may expect to hear construction-related noise and vibrations. All facilities will still be available during this time. This property offers airport shuttle pickup service from Bicol International Airport (DRP) only. Transfers are available in limited slots on a first-come, first-served basis. Advance arrangements are strongly recommended.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Marison Hotel
119
Number of floors in The Marison Hotel
4
Another facilities in The Marison Hotel
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked questions about The Marison Hotel

What are available facilities at The Marison Hotel?
There are top facilites at The Marison Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Marison Hotel?
The standard check-in time at The Marison Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Marison Hotel provide breakfast?
Yes, The Marison Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Marison Hotel?
The Marison Hotel has a 3.0-star rating.
How many floors does The Marison Hotel have?
The Marison Hotel has 4.
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The Marison Hotel reviews and ratings

Overall Ratings & Reviews The Marison Hotel

Traveloka (19)
Other sources (331)
9.0
Exceptional
From 331 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Marison Hotel

Number of reviews per page
20
40
Top reviews
rosita
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was hidden fees it cost me arm and a leg staying at this place. After paying additional bed and people. When checking out they asked another additional fee.
ANTHONY SALVADOR
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There are many options for breakfast since it is a buffet. There are other restaurants within the hotel, including a massage spa and a bank. The staff are very hospitable and accommodating. Rooms are clean and regularly cleaned and maintained.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What are the nicest places I've stayed in the Philippines By far
Sofia Poblete
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes everything is good
Mia Angela
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff in this hotel is outstanding and would like to thank them for great customer service.They are very accommodating and helps guests have the best stay. Airport shuttle is available at certain arrival and departures times. The buffet breakfast is great with lots of selections and varieties. Don’t expect to have toothbrush and vanities available as there are none but the basic bathroom/shower supplies are provided. Bathroom drain needs maintenance as well as the doors seal needs fixing. Shower water cold and heating system needs to be looked upon. It’s just hard to regulate the right water temperature when you shower. Its location is convenient as it is closed to the SM mall and downtown and Grab transport is readily available (shorter wait times) compared to larger cities in the Philippines. Our room is facing the Mayon Volcano and it feels awesome waking up to its majestic view. Overall, we have decent stay and would come back if we will be in the area for vacation.
Read More
Stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very poorly designed and furnished. The bed was too short, not a normal length; there were no shelfs or drawers to put clothing into; the closet was so dark the safe was useless; the shower was difficult to use and caused a flood; and in general the room was unattractive and cold - very uninviting.
Roy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The view from the rooftop Chilo Bar is amazing
Gabriel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is amazing hotel and the staff and breakfast were excellent. The shuttle service between the airport and the hotel was right on time and helped with all our luggage and needs. Only issues we had was the TV was grainy and not so many channels. Also the toilet is seperated from the shower, so its a little awkward for us. The gym equipment didnt work as well. They had two treadmills, one didnt work at all, and the other worked but stopped abruptly while was I walking.
Read More
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was courteous and polite and helpful.
Ian
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Modern hotel with pretensions of being a really top class hotel. Room was clean and functional. Had to wait a few minutes for check in while receptionist dealt with phone calls. Cookies in the cafe were excellent.
Catherine
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved staying at the Marison. The staff had perfect customer service, room was nice n sheets felt crisp like a five star hotel should feel. Breakfast buffet wasn’t huge but large enough to offer a great variety with even a Bicol food experience. We had the best view on the 4the floor bar n restaurant of the Mayon Volcano. One of the main reasons we came to Legazpi. It was majestic. If you go to Legazpi I highly recommend staying here. It’s even close to the shopping malls. You still need to take a taxi but it’s not far away.
Read More
Jade TL
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was the HIGHLIGHT! The room was clean and spacious. So close to everything
Danny
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was great, breakfast buffet was ok, staff was extremely friendly.
Moises
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I have no problems with my stay at this hotel. In my senior moments, I booked the wrong dates.. I changed the dates to the right date but was charged an extra $134 for the same room and without breakfast. I’ve been a loyal customer of Expedia. I was advised to cancel my booking and use last minute.com to get a similar booking. Should have followed the advise. $139 more for loyalty does not make sense.
Read More
john
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room with a view to Mayon volcano. Staff is friendly and helpful. Quick service with free bottles of water and good shuttle service. Overall a good stay.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was very good, plenty of options.
Michael
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast
Anne Rose
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town.
Read More
Catherine
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Stayed here before for convenience- same Moldy toilet and bathroom, carpet hallway in dire need of cleaning but this time around missing tv remote control on the 2nd day is added with a 2k charge. We have no idea how the remote conttol is missing in the room after housekeepinh service. So go somewhere else if there is another option.
Read More
Roger
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very clean. The staff person/receptionist seemed to not treat people equally. We show up 2 hours before check in and am told the room is not yet available. Some other couple Walk up to the counter shortly afterwards and are checked in / given their key to there room. My wife asks why are the checked in and we're still waiting and is told they are a different condition - whatever that means, but the manager steps in and gets us checked in. Then we ask about the shuttle transportation to airport. They told us it was first come first serve in regards to space for the 0500 ride to the airport and the shuttle was already booked. Then they when we get to our room 10 minutes later they call and tell us space has opened up. At 0500 the next morning we find we were the only couple going to the airport.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 The Marison Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Marison Hotel

Traveloka (19)
Other sources (331)
9.0
Exceptional
From 331 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Marison Hotel

Number of reviews per page
20
40
Top reviews
rosita
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was hidden fees it cost me arm and a leg staying at this place. After paying additional bed and people. When checking out they asked another additional fee.
ANTHONY SALVADOR
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There are many options for breakfast since it is a buffet. There are other restaurants within the hotel, including a massage spa and a bank. The staff are very hospitable and accommodating. Rooms are clean and regularly cleaned and maintained.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What are the nicest places I've stayed in the Philippines By far
Sofia Poblete
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes everything is good
Mia Angela
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff in this hotel is outstanding and would like to thank them for great customer service.They are very accommodating and helps guests have the best stay. Airport shuttle is available at certain arrival and departures times. The buffet breakfast is great with lots of selections and varieties. Don’t expect to have toothbrush and vanities available as there are none but the basic bathroom/shower supplies are provided. Bathroom drain needs maintenance as well as the doors seal needs fixing. Shower water cold and heating system needs to be looked upon. It’s just hard to regulate the right water temperature when you shower. Its location is convenient as it is closed to the SM mall and downtown and Grab transport is readily available (shorter wait times) compared to larger cities in the Philippines. Our room is facing the Mayon Volcano and it feels awesome waking up to its majestic view. Overall, we have decent stay and would come back if we will be in the area for vacation.
Read More
Stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very poorly designed and furnished. The bed was too short, not a normal length; there were no shelfs or drawers to put clothing into; the closet was so dark the safe was useless; the shower was difficult to use and caused a flood; and in general the room was unattractive and cold - very uninviting.
Roy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The view from the rooftop Chilo Bar is amazing
Gabriel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is amazing hotel and the staff and breakfast were excellent. The shuttle service between the airport and the hotel was right on time and helped with all our luggage and needs. Only issues we had was the TV was grainy and not so many channels. Also the toilet is seperated from the shower, so its a little awkward for us. The gym equipment didnt work as well. They had two treadmills, one didnt work at all, and the other worked but stopped abruptly while was I walking.
Read More
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was courteous and polite and helpful.
Ian
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Modern hotel with pretensions of being a really top class hotel. Room was clean and functional. Had to wait a few minutes for check in while receptionist dealt with phone calls. Cookies in the cafe were excellent.
Catherine
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved staying at the Marison. The staff had perfect customer service, room was nice n sheets felt crisp like a five star hotel should feel. Breakfast buffet wasn’t huge but large enough to offer a great variety with even a Bicol food experience. We had the best view on the 4the floor bar n restaurant of the Mayon Volcano. One of the main reasons we came to Legazpi. It was majestic. If you go to Legazpi I highly recommend staying here. It’s even close to the shopping malls. You still need to take a taxi but it’s not far away.
Read More
Jade TL
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was the HIGHLIGHT! The room was clean and spacious. So close to everything
Danny
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was great, breakfast buffet was ok, staff was extremely friendly.
Moises
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I have no problems with my stay at this hotel. In my senior moments, I booked the wrong dates.. I changed the dates to the right date but was charged an extra $134 for the same room and without breakfast. I’ve been a loyal customer of Expedia. I was advised to cancel my booking and use last minute.com to get a similar booking. Should have followed the advise. $139 more for loyalty does not make sense.
Read More
john
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room with a view to Mayon volcano. Staff is friendly and helpful. Quick service with free bottles of water and good shuttle service. Overall a good stay.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was very good, plenty of options.
Michael
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast
Anne Rose
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town.
Read More
Catherine
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Stayed here before for convenience- same Moldy toilet and bathroom, carpet hallway in dire need of cleaning but this time around missing tv remote control on the 2nd day is added with a 2k charge. We have no idea how the remote conttol is missing in the room after housekeepinh service. So go somewhere else if there is another option.
Read More
Roger
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was very clean. The staff person/receptionist seemed to not treat people equally. We show up 2 hours before check in and am told the room is not yet available. Some other couple Walk up to the counter shortly afterwards and are checked in / given their key to there room. My wife asks why are the checked in and we're still waiting and is told they are a different condition - whatever that means, but the manager steps in and gets us checked in. Then we ask about the shuttle transportation to airport. They told us it was first come first serve in regards to space for the 0500 ride to the airport and the shuttle was already booked. Then they when we get to our room 10 minutes later they call and tell us space has opened up. At 0500 the next morning we find we were the only couple going to the airport.
Read More
Number of reviews per page
20
40