Grupotel Playa de Palma Suites & Spa

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9.2
/10
Exceptional
984 reviews

What Guests Say About Their Stay

Emmeline

10.0
/ 10
It was just me and my daughter who travelled and we felt so comfortable and safe at all times. The place was immaculate and all the staff were extremely helpful and friendly. We would definitely recommend staying here.

KEELEY

10.0
/ 10
An amazing stay for friends wanting a relaxed vibe. Staff so friendly and approachable, food fantastic and a real calm and peaceful atmosphere. Lovely rooftop bar for evening cocktails and a stones throw from the beach. The perfect break.

Susan

10.0
/ 10
Very clean hotel with pleasant helpful staff. Excellent standard and choice of food. Pool area is good with plenty of sun beds.
In the Area
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C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07600

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Mini golf
Poolside bar
Tennis court
Steam room
Turkish bath
Children pool
Parking
Luggage storage
Elevator
Fitness center
Bicycle storage
Disabled access friendly
Grupotel Playa de Palma Suites & Spa is a hotel is located at Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Playa de Palma Suites & Spa

C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07600
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Lobby Grupotel Playa de Palma Suites & Spa
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Discover More About Grupotel Playa de Palma Suites & Spa

General
Near Aqualand El Arenal

Location
When you stay at Grupotel Playa de Palma Suites & Spa in Palma de Mallorca, you'll be near the airport, a 2-minute drive from Playa de Palma and 8 minutes from El Arenal Beach. This family-friendly hotel is 11.9 mi (19.2 km) from Port of Palma de Mallorca and 15.2 mi (24.4 km) from Cala Mayor Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Palma - 0.8 km / 0.5 mi
La Porciuncula Church - 1.1 km / 0.7 mi
El Arenal Beach - 1.5 km / 0.9 mi
Port of El Arenal - 2.1 km / 1.3 mi
Aqualand El Arenal - 2.4 km / 1.5 mi
Platja de Can Pastilla - 4.2 km / 2.6 mi
Platja d'Or - 4.6 km / 2.9 mi
San Antonio de la Playa Marina - 4.9 km / 3.1 mi
Cala Estancia - 4.9 km / 3.1 mi
Circuito Mallorca - 5.7 km / 3.6 mi
Caló de son Caios - 7.6 km / 4.7 mi
FAN Mallorca Shopping - 8.9 km / 5.5 mi
Maioris Golf Club - 9 km / 5.6 mi
Cala Gamba - 9.8 km / 6.1 mi
Playa Ciudad Jardín - 9.8 km / 6.1 mi

The preferred airport for Grupotel Playa de Palma Suites & Spa is Palma de Mallorca Airport (PMI) - 8.2 km / 5.1 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and bicycle tour information. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at Restaurante Es Jardí, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.

Rooms
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Grupotel Playa de Palma Suites & Spa

Facility

  • Outdoor pool
  • Indoor pool
  • Mini golf
  • Poolside bar
  • Tennis court
  • Steam room
  • Turkish bath
  • Children pool
Swimming Pool Grupotel Playa de Palma Suites & Spa
Swimming Pool
Entertainment Facility Grupotel Playa de Palma Suites & Spa
Entertainment Facility
Fitness Center Grupotel Playa de Palma Suites & Spa
Fitness Center
Functional Hall Grupotel Playa de Palma Suites & Spa
Functional Hall
Common Space Grupotel Playa de Palma Suites & Spa
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Transportation

  • Bicycle storage
  • Bicycle rental
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Mini golf
  • Tennis court

Accommodation Policy & General Information in Grupotel Playa de Palma Suites & Spa

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
  • Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Playa de Palma Suites & Spa
311
Number of floors in Grupotel Playa de Palma Suites & Spa
4
Another facilities in Grupotel Playa de Palma Suites & Spa
Children pool, Poolside bar, Breakfast, Outdoor pool, Indoor pool

Frequently asked questions about Grupotel Playa de Palma Suites & Spa

What is normal check-in & check-out time at Grupotel Playa de Palma Suites & Spa?
The standard check-in time at Grupotel Playa de Palma Suites & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Playa de Palma Suites & Spa provide breakfast?
Yes, Grupotel Playa de Palma Suites & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grupotel Playa de Palma Suites & Spa?
Grupotel Playa de Palma Suites & Spa has a 4.0-star rating.
How many floors does Grupotel Playa de Palma Suites & Spa have?
Grupotel Playa de Palma Suites & Spa has 4.
How many rooms are available at Grupotel Playa de Palma Suites & Spa?
Grupotel Playa de Palma Suites & Spa has 311.
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Grupotel Playa de Palma Suites & Spa reviews and ratings

9.2
Exceptional
From 984 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveller Reviews Grupotel Playa de Palma Suites & Spa

Number of reviews per page
20
40
Top reviews
Wissam
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed there for 2 weeks and had a new problem with the hotel room almost everyday. The room was not well Cleaned despite our complaints to the reception team. The AC was not working properly the first night, the electricity was off in my kids’ room the second night. The rooms consistently lacked shampoo/ soap until we asked. We were often given completely ripped or dirty towels. Bathroom tiles were broken and cracks n walls with missing grouting had aunts coming out of them. The breakfast team is adamant to end the breakfast on time and we have seen them snatch bread trays from under the guests hands who were trying to grab a bread or croissant to go. While some staff were helpful like the waiter junior or the chef Pepe, the general attitude was rude and unhelpful. Often they were not knowledgeable about whether the available common washing machine needed soap or not, or how to charge our electric car. We sent a complaint email to the manager we met with all our paint points, and never got a reply in person or by email. Amazing facilities wasted on a poorly managed team lacking training and the hospitable attitude. We shared this feedback with the hotel several times and they thanked us for sharing our feedback without any further action.
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Emmeline
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was just me and my daughter who travelled and we felt so comfortable and safe at all times. The place was immaculate and all the staff were extremely helpful and friendly. We would definitely recommend staying here.
KEELEY
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

An amazing stay for friends wanting a relaxed vibe. Staff so friendly and approachable, food fantastic and a real calm and peaceful atmosphere. Lovely rooftop bar for evening cocktails and a stones throw from the beach. The perfect break.
Sirine
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed for 15 nights, and unfortunately the experience was far below what we expected. Cleanliness: Below acceptable. Dust around the phone charger, ants in the room, mango traces never cleaned, coffee left for two days, missing basic amenities such as toothbrushes, laundry bags and tissues, and even torn towels. Service: Staff were generally careless, unhelpful and often rude. Despite staying 15 nights, many would walk past without even greeting us. The AC did not work for the first three nights, despite repeatedly being told it had been fixed. One night, the electricity in our room completely went off. We were told nothing could be done until the next day and were expected to let our children sleep without electricity. Only after a major dispute were we moved to another room. We asked to speak with management but were told the manager was too busy. His assistant gave us his email and promised to follow up, but he never replied. Restaurant: We witnessed a staff member shouting at a pregnant woman who was taking a piece of bread to eat outside because she was late. Completely unnecessary and very poor hospitality. Credit where it is due: Chef Pepe and waiter Junior were genuinely warm and welcoming. They remembered our children’s names and always greeted us with a smile. After 15 nights, this was a miserable experience. Poor cleanliness, poor maintenance and poor service. Definitely not a 4-star experience, and we would not recommend this hotel.
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Kirsty
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel. A bit dated but clean. Roof top restaurant and bar were lovely.
Martyne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout était parfait , je recommande sans aucune hésitation
Bethan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a perfect stay here
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean hotel with pleasant helpful staff. Excellent standard and choice of food. Pool area is good with plenty of sun beds.
Fatima
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

been here twice now me and my bsf love it
Daniel Veiga
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All the facilities in this property are really well kept. Rooms are big and really nice. The staff is very friendly and super helpful. The spa, swimming pools, and the gym are really well kept. Even with new machines at the gym, I really enjoy staying there. Also, the vibe is more adults versus kids. I will for sure comeback
Greg
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our room and balcony was huge and spotless. The AC worked perfectly, even with temps above 30C. The website worked great for requests and finding out about the amenities at the hotel. Breakfast was excellent, especially compared to other breakfast buffets.
Antonio
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff, the property as well as the rooms we had were clean, well-cared for and the food was excellent.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect
Annabel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful spacious room with huge private terrace - just lively
Dimitrina
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The selection of food for breakfast was excellent, and everything was delicious. The hotel was exceptionally clean and smelled wonderful throughout. Overall, it was a very pleasant and comfortable stay.
craig
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely old building with spacious rooms and communal areas. However the things that let it down are the aging air conditioning (made it hard to sleep) and the very basic breakfast offering. Overall not bad but did not wow me.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A well positioned and calm hotel 500 m away from the hustle and bustle of the beach , staff were unbelievable and dedicated Food and the menu were varied and impressive each day (stayed half board) Suite was large and restocked with coffee tea etc each day and beds were made The cleanliness of the hotel was best I have ever seen There is a lot of Germans visit this hotel but everyone spoke English and were polite and courteous Spa was really nice would stay again
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Fiona
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A really lovely hotel, was only there a few days so didn’t use the amenities to their full. Didn’t realise that half board didn’t include drinks although you can get bubbles at breakfast. The food was good and never felt cramped so you could always guarantee a table. The pool loungers were busier at times but the pool itself never crowded. A short walk to a beautiful beach and public transport into Palma not far away. A great short break.
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Britt
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The best resort we have stayed at, excellent food and service. The pool areas fantastic.
Meirion
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely clean room. Breakfast was very good but can get busy so get there before 9. The spa was relaxing. All bars were good...a bit difficult to find the sky bar
Number of reviews per page
20
40

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Lobby 4 Grupotel Playa de Palma Suites & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.