그루포텔 플라야 데 팔마 수이테스 앤드 스파

Wie jedes Jahr einfach top

Das Zimmer war etwas in die Jahre gekommen, aber sauber und zweckmäßig! Alles in allem kann man das Hotel durchaus empfehlen

Vi er superfornøyde etter 5 netter her! Rommet og fasilitetene var over all forventning, og de ansatte var hjelpsomme til hva enn det skulle være. Anbefales på det sterkeste!!

We stayed there for 2 weeks and had a new problem with the hotel room almost everyday. The room was not well Cleaned despite our complaints to the reception team. The AC was not working properly the first night, the electricity was off in my kids’ room the second night. The rooms consistently lacked shampoo/ soap until we asked. We were often given completely ripped or dirty towels. Bathroom tiles were broken and cracks n walls with missing grouting had aunts coming out of them. The breakfast team is adamant to end the breakfast on time and we have seen them snatch bread trays from under the guests hands who were trying to grab a bread or croissant to go. While some staff were helpful like the waiter junior or the chef Pepe, the general attitude was rude and unhelpful. Often they were not knowledgeable about whether the available common washing machine needed soap or not, or how to charge our electric car. We sent a complaint email to the manager we met with all our paint points, and never got a reply in person or by email. Amazing facilities wasted on a poorly managed team lacking training and the hospitable attitude. We shared this feedback with the hotel several times and they thanked us for sharing our feedback without any further action.

It was just me and my daughter who travelled and we felt so comfortable and safe at all times. The place was immaculate and all the staff were extremely helpful and friendly. We would definitely recommend staying here.

An amazing stay for friends wanting a relaxed vibe. Staff so friendly and approachable, food fantastic and a real calm and peaceful atmosphere. Lovely rooftop bar for evening cocktails and a stones throw from the beach. The perfect break.

Todo genial, muy bien. seguro que repetiremos.

We stayed for 15 nights, and unfortunately the experience was far below what we expected. Cleanliness: Below acceptable. Dust around the phone charger, ants in the room, mango traces never cleaned, coffee left for two days, missing basic amenities such as toothbrushes, laundry bags and tissues, and even torn towels. Service: Staff were generally careless, unhelpful and often rude. Despite staying 15 nights, many would walk past without even greeting us. The AC did not work for the first three nights, despite repeatedly being told it had been fixed. One night, the electricity in our room completely went off. We were told nothing could be done until the next day and were expected to let our children sleep without electricity. Only after a major dispute were we moved to another room. We asked to speak with management but were told the manager was too busy. His assistant gave us his email and promised to follow up, but he never replied. Restaurant: We witnessed a staff member shouting at a pregnant woman who was taking a piece of bread to eat outside because she was late. Completely unnecessary and very poor hospitality. Credit where it is due: Chef Pepe and waiter Junior were genuinely warm and welcoming. They remembered our children’s names and always greeted us with a smile. After 15 nights, this was a miserable experience. Poor cleanliness, poor maintenance and poor service. Definitely not a 4-star experience, and we would not recommend this hotel.

Ein super tolles Hotel! Ruhig gelegen und in allen Belangen klasse!

Proffsig personal, grym frukost!

Nice hotel. A bit dated but clean. Roof top restaurant and bar were lovely.

Tout était parfait , je recommande sans aucune hésitation

We had a perfect stay here

Struttura molto bella e tenuta in modo eccellente. Camere spaziosissime, servizi eccellenti, cibo fantastico e personale cordiale.

Very clean hotel with pleasant helpful staff. Excellent standard and choice of food. Pool area is good with plenty of sun beds.

been here twice now me and my bsf love it

Das Personal, egal aus welchem Bereich, war durchweg freundlich und super aufmerksam. Unser Zimmer war wirklich schön groß und die Klimaanlagen haben gut funktioniert und nicht gerochen. Der Balkon war ebenfalls schön, jedoch hatten wir etwas Pech mit unseren Nachbarn, die waren der Meinung, abends dort laut Musik hören zu wollen und mitzusingen, da nur eine halbe Glasscheibe die Trennung war, konnten wir den Balkon dann nicht mehr benutzen, weil ein unterhalten unmöglich war. Das Frühstück hätte etwas abwechslungsreicher sein können, dafür war das Abendessen immer super. Die Pools haben alle zum Baden und Relaxen eingeladen. Wir würden wieder kommen.

Es war wirklich schöne Unterkunft, bisschen weit vom Strand, aber ist okay. Wir hatten Pool bei uns im Zimmer, war sehr angenehm. Frühstück und Abendessen waren perfekt. Personal freundlich und zuvorkommend. Sehr empfehlenswert LG

Super Hotel

Vielleicht die Kōche, dass Sie die Gàste ansprechen, das ihr frisch gebratene Eier/Omelette zubereitet