Hipotels Hipocampo Palace & Spa

Hotels
9.2
/10
Exceptional
382 reviews

What Guests Say About Their Stay

Romina
10.0
/ 10
A three night stay at this hotel and their service truly blew me away. Pro-active and extremely considerate. As an example, I arrived late on Thursday evening and even though I had missed dinner they offered to bring to my room some food. It consisted of a large and delicious salad, a charcuterie plate with cheese, bread rolls and fruit. Then on the day of my departure, as I was leaving very early they offered me an early breakfast. Their attention to service was impeccable. As for the room the bed was very comfortable and the cleanliness was 10 out of 10. Would highly recommend it.
Alan
10.0
/ 10
We have stayed at the Hipocampo Palace before, my wife and I enjoyed it so much we returned again this year.From the start to the end it was amazing. All the staff from Reception, restaurant and to the house keeping it was faultless.The only negative comment I have is to say 2 weeks went by so quickly, time flies when your having fun . Well done to all at hotel we shall return.
Ben
10.0
/ 10
Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast
In the Area
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Carrer S'estanyol, 13, Cala Millor, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7560

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hipotels Hipocampo Palace & Spa is a good choice when you are visiting Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hipotels Hipocampo Palace & Spa

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Carrer S'estanyol, 13, Cala Millor, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7560
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Discover More About Hipotels Hipocampo Palace & Spa

Location


Staying at Hipotels Hipocampo Palace & Spa is a good choice when you are visiting Mallorca.

About Hipotels Hipocampo Palace & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hipotels Hipocampo Palace & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Hipotels Hipocampo Palace & Spa.

All facilities in Hipotels Hipocampo Palace & Spa

Others Hipotels Hipocampo Palace & Spa
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Indoor pool
  • Turkish bath
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Parking
  • Smoking area
  • Reception hall
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Game room
  • Billiard

Family-friendly Facilities

  • Children games
  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Hipotels Hipocampo Palace & Spa

Important Note
  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Uncovered self parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. This property enforces a strict dress code in the restaurant. Shorts are not permitted at dinner for guests age 17 and older.

The property is closed between November 12 and February 1.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hipotels Hipocampo Palace & Spa
203
Number of floors in Hipotels Hipocampo Palace & Spa
5
Another facilities in Hipotels Hipocampo Palace & Spa
Beach umbrella, Outdoor pool, Poolside bar, Indoor pool, Turkish bath

Frequently asked questions about Hipotels Hipocampo Palace & Spa

What are available facilities at Hipotels Hipocampo Palace & Spa?
There are top facilites at Hipotels Hipocampo Palace & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hipotels Hipocampo Palace & Spa?
The standard check-in time at Hipotels Hipocampo Palace & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hipotels Hipocampo Palace & Spa provide breakfast?
Yes, Hipotels Hipocampo Palace & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hipotels Hipocampo Palace & Spa

9.2
Exceptional
From 382 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

7.2

Service and Facilites

9.4

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Traveller Reviews Hipotels Hipocampo Palace & Spa

Number of reviews per page
20
40
Top reviews
Lesley
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely quiet location. We were upgraded to a suite which was lovely but not so good having to walk across the road to the main hotel for food, indoor pool, entertainment etc Fantastic breakfast and tables not squashed together but didn't manage to eat dinner as it was fully booked both times we tried. Lovely large pool but too cold for us in early April. Ask for a room that gets sun as we had none on ours.
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Jean
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Booked through Expedia for myself and my 17 year old daughter. Expedia require you to state child's age and yet hotel charged me nearly 300 euros extra. Both companies then continued to blame each other rather than recognise the inconvenience and extreme cost to a customer. Will not book through Expedia again or this hotel chain. Bad communication and I'm greatly out of pocket.
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Adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I would like to share some aspects of my and my husband's stay throughout our stay . When we arrived in front of the building, we were pleasantly surprised. A new building, beautiful on the outside as well as on the inside, with quite a few facilities. The reception served us with a glass of cold lemonade, which I found to be a very nice gesture. They handed us the keys, and we were eager to see the room. When we opened the door, a strong unpleasant smell was noticeable. We didn't pay much attention to this. It was something minor for us. The room seemed very spacious, with a rather beautiful view of the pool. However, I was unpleasantly surprised when I saw a lot of hair in the bathroom, both in the corners and on the towel, as well as a cockroach near the round drain in the bathroom. We didn't want to ruin our vacation, thinking that this could happen to anyone. We called the reception a few hours later because we needed an iron. They said they would send someone from housekeeping to bring it to us. I believe we waited about 40 minutes for someone to come and bring us what we needed. We wanted to take a shower, but the water pressure was very low, and the water was very hot. When we tried to adjust it to a normal temperature for showering, it either became too cold or too hot. We called the reception to tell them that it was impossible for us to take a shower, but unfortunately, nothing was resolved, leaving us to decide whether to take a shower or not with that water.
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Romina
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

A three night stay at this hotel and their service truly blew me away. Pro-active and extremely considerate. As an example, I arrived late on Thursday evening and even though I had missed dinner they offered to bring to my room some food. It consisted of a large and delicious salad, a charcuterie plate with cheese, bread rolls and fruit. Then on the day of my departure, as I was leaving very early they offered me an early breakfast. Their attention to service was impeccable. As for the room the bed was very comfortable and the cleanliness was 10 out of 10. Would highly recommend it.
Read More
Alan
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

We have stayed at the Hipocampo Palace before, my wife and I enjoyed it so much we returned again this year.From the start to the end it was amazing. All the staff from Reception, restaurant and to the house keeping it was faultless.The only negative comment I have is to say 2 weeks went by so quickly, time flies when your having fun . Well done to all at hotel we shall return.
Read More
Ben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast
Diane
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Booked at short notice for 3 nights. Lovely hotel we were upgraded to a suite. Staff were very helpful and nothing was too much trouble. We only booked bed and breakfast. Breakfast was very good with lots of choice. Hotel grounds were in good condition. Despite being fully booked we had no trouble getting sun beds by the pool. Absolutely perfect short break and we will come back.
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Darren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

More then what we expected!
FIONA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Staff were amazing and so friendly
Louise
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Good location one street back from beach in a residential area. Excellent staff and breakfast. Fitness room a little limited; some dumbbells would be useful.
S
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

A satisfactory 5 Stars hotel in the area, in terms of breakfast, cleanliness and staff. Staffs are always helpful. Good to stay again.
Vladislav
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Great hotel.
Jovan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Hotel is located near the beach, as well as various supermarkets. Entertainment was excellent during the week. Food was of a good quality, from breakfast, lunch and dinner
Ivy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Very clean anywhere.Staffs were friendly.Just to add about restaurant hostess service some not too welcoming to their guests and not observing etiquet when bringing water bottle and should pour it to the glass.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Great holiday at this fantastic hotel. Good food, staff and facilities. Highly recommended.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

Really nice hotel, friendly staff, great food selection and great pool and outdoor area. Quite area of town.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

We spent a week at Hipocampo Palace and Spa and cannot fault anything. We had a suite on the top floor for myself and my 2 children. The bedrooms had plenty of wardrobe space, beds were comfortable, bathroom well appointed if a little tired, but very clean. Breakfast were amazing and served until 11am too. The pool area was lovely with huge grassed area and plenty of sun loungers etc. Only downside was the actual resort, downside of being in the only 5 star hotel!! We hired a car so lots of great restaurants within easy reach. Porto Cristo worth going to. Airport was about 45 minute easy drive away. Palma about an hour.
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Heather
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Awesome hotel with flawless customer service, amazing food, pool area and spa. I have loved dearly my stay at Hipotel Hipocampo Palace. I can see why so many of its guests return each year. It is a stand out location in the resort town of Cala Millor.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

The hotel staff was excellent. Made sure that stay was a great one. The restaurant provided a magnificent dining experience. The room was cleaned and comfortable.
james
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Only issue was as the weather wasn’t very warm the pool was freezing and they don’t heat it. The breakfast was superb!
Number of reviews per page
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