Hyatt Regency Barcelona Tower

Staff were amazing. Hotel wad kept clean. However they advertised this hotel having a skyfall. I booked this place on my Europe tour around this hotel for 5 days. Finish with a big bang i called it. I allocated most of my budget to this place because of the skyfall. When i got to the hotel, they had a big board stating the hours of operation 6PM- 2 AM (some days) . My first night, i got to the hotel around 12-1 AM. Second night, got ready and pregamed before we head to skyfall. Come to find out they had a private event. The skyfall was closed to even hotel guests. We were in no shape to got out. We stayed home. Third day i asked the front desk. She reassured me that the skyfall was going to be opened. Went on a tour came. Back late got dressed, press to go up. I couldn’t reach. Went to front desk. They told me they had a private event. I was livid. The next morning i demanded to speak with the manager. He finally explained to me that skyfall was not part of the hotel. I rebuttal because they advertised the hotel and skyfall being one. They kindly sent to the room. They made sure that the skyfall was opened. My partner was over it at this point. But i made my way up that night just to be bullied by the skyfall manager letting me know that i was not supposed to be there. Despite the effort of the bartender, i quickly made my way back to my room in tears. The hotel was as much as any hotel in the city closer to all the attractions. But i chose this hotel only bc of the skyfall

We booked two rooms last minute for a flight in the morning. The stay was fine, a nice hotel near the airport. However unfortunately the bathroom flooded in one of the rooms the next morning because of a clogged drain. We had already checked out so my elderly mother had to complete getting ready in the lobby bathroom. The staff were not helpful, only bringing an extra towel to the room for what purpose I do not know. At checkout I was told that management would contact me for a resolution.. however they never did. Unfortunate for a Hyatt hotel.

Everything is great! The hotel is exceptionally clean and fancy. Staff is super helpful and friendly.

Room was so clean and big enough to enjoy your accommodation The reception employees were very friendly and helpful

The place absolutely perfect And the staff. Thanks to GM Jordi Mir

Room was nice and easy to get to from the airport.

Excellence across the board.

The rooms were nice and it was convenient to the airport. But many things were odd about the hotel. The staff were lovely though!

Room was clean and service was great .

thumps up

Excellent.

Everything was above and beyond

Very attentive and helpful staff. A well-appointed property which is well-maintained.

Beautiful hotel. Great staff

Great

Excellent hotel, great restaurants, super clean, great views of the city, efficient elevators, great roof top restaurant and bar & music, great gigantic tv screen on the first floor, excellent and friendly staff, easy access to subway station and grocery, great food and reasonable price in the restaurant, large and clean room, great shower system. Very satisfied!

Modern amenities, spotless, great location, amazing staff, centrally located from airport and cruise terminal.

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The room was spotless and the staff was absolutely amazing.

Fantastic hotel