The Garden Suites

Service Apartment
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8.8
/10
Very Good
166 reviews

What Guests Say About Their Stay

Angela

10.0
/ 10
We had a wonderful stay at this hotel. The location was excellent, making it very convenient to explore the city and enjoy everything Madrid has to offer. The hotel was clean, comfortable, and welcoming, and the staff was friendly and attentive throughout our stay. We had a great experience and a lovely place to stay while visiting Madrid. We would definitely recommend it and would be happy to stay here again on our next visit.

Patricia

10.0
/ 10
Excellent location of this beautiful property. Clean and host very responsive. Definitely will save this location for future stays

Vennesa

10.0
/ 10
What a beautiful place! Loved everything about the place, location, checking in, the atmosphere, cleanliness an amazing experience overall. I aim to comeback next year and I will definitely book this place again
In the Area
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Calle de los Jardines 2, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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This accommodation offers:
Bicycle rental
Elevator
Rooftop terrace
Picnic area
The Garden Suites is a accommodation is located at Madrid.
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What's around The Garden Suites

Calle de los Jardines 2, Madrid, Community of Madrid, Spain, 28013
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Lobby The Garden Suites
Exterior 2 The Garden Suites

Discover More About The Garden Suites

General
Near Gran Via

Location
With a stay at The Garden Suites, you'll be centrally located in Madrid, steps from Gran Via and 4 minutes by foot from Puerta del Sol. This aparthotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.7 mi (1.1 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.2 km / 0.1 mi
Casino Gran Via - 0.2 km / 0.1 mi
Preciados Street - 0.3 km / 0.2 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.2 mi
Plaza de Canalejas - 0.5 km / 0.3 mi
Plaza de Callao - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.6 km / 0.3 mi
Plaza de Santa Ana - 0.6 km / 0.4 mi
Plaza Mayor - 0.6 km / 0.4 mi
Congress of Deputies - 0.7 km / 0.4 mi
Plaza de Chueca - 0.7 km / 0.5 mi
Lope de Vega Theatre - 0.8 km / 0.5 mi
Paseo del Prado - 0.8 km / 0.5 mi

Facilities
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access and a picnic area.

Business Facilities
Featured amenities include laundry facilities and an elevator.

Rooms
Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in The Garden Suites

Facility

  • Bicycle rental
Common Space The Garden Suites
Common Space
Lobby The Garden Suites
Lobby
Exterior The Garden Suites
Exterior
Bedroom The Garden Suites
Bedroom
Others The Garden Suites
Others

Things to Do

  • Picnic area

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Rooftop terrace

Public Facilities

  • Smoke-free area
  • Elevator

Accommodation Policy & General Information in The Garden Suites

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
, There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Garden Suites
4
Number of floors in The Garden Suites
6
Another facilities in The Garden Suites
Picnic area, Bicycle rental, Free WiFi, Rooftop terrace, Smoke-free area

Frequently asked questions about The Garden Suites

What is normal check-in & check-out time at The Garden Suites?
The standard check-in time at The Garden Suites is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Garden Suites?
The Garden Suites has a 4.0-star rating.
How many floors does The Garden Suites have?
The Garden Suites has 6.
How many rooms are available at The Garden Suites?
The Garden Suites has 4.
Does The Garden Suites have parking?
Yes, The Garden Suites does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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The Garden Suites reviews and ratings

8.8
Very Good
From 166 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

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Traveller Reviews The Garden Suites

Number of reviews per page
20
40
Top reviews
Angela
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent place to stay in Madrid!
Angela
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hotel. The location was excellent, making it very convenient to explore the city and enjoy everything Madrid has to offer. The hotel was clean, comfortable, and welcoming, and the staff was friendly and attentive throughout our stay. We had a great experience and a lovely place to stay while visiting Madrid. We would definitely recommend it and would be happy to stay here again on our next visit.
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Patricia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location of this beautiful property. Clean and host very responsive. Definitely will save this location for future stays
Vennesa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a beautiful place! Loved everything about the place, location, checking in, the atmosphere, cleanliness an amazing experience overall. I aim to comeback next year and I will definitely book this place again
isoruma
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Me encantó ,fui con mis niños y mi esposo y lo amamos muy limpio y amplio perfecto para una familia
Gokhan
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed here for 2 nights and honestly if I come back to Madrid, I'd stay here again without even looking anywhere else. The location is probably the best part. You're literally close to everything. We walked almost everywhere and never felt like we were far from anything we wanted to see or do. When we arrived, they had told us the apartment was ready, but the cleaning lady was still finishing up and mopping. Not a huge deal though because the apartment was very clean once she was done. Customer service was great. They were super responsive on WhatsApp and helped us with every little thing we needed. The safe wasn't working when we got there, and they came and replaced it right away. The area felt very safe, and overall we had a really comfortable stay. Would 100% stay here again.
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Angel Lilly
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location but can be very noisy especially at the weekend. Clean and spacious room, lovely place.
Alexandra
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excelente ubicación servicio apto espacioso tal cual como se anuncia my bien Seguro volveré con la familia
Andrea
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very clean and spacious. Close to many restaurants and landmarks.
Bart
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Convenient location, easy access, spacious appartment with cooking facilites etc.
Nazila
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Located in nice area, however is noisy at night
Abolfazl
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
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Roberto
icon-Business Family
Business Family
4.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
gloria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
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Verified traveler
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

The most noisy place I’ve been to.
Jignesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Kim Van
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The apartment was comfortable and clean.
Yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Suzanne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great location but did not allow early access. Shade for window had been broken and not repaired
Claudia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
Number of reviews per page
20
40

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Exterior 4 The Garden Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.