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The Garden Suites
Apartments
8.6
/10
Very Good
136 reviews
What Guests Say About Their Stay
Jignesh
10.0
/ 10
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Yu
10.0
/ 10
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Jason
10.0
/ 10
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
In the Area
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Calle de los Jardines 2, Madrid, Community of Madrid, Spain, 28013
Main Facilities
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WiFi
Elevator
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Available Room Types in The Garden Suites
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What's around The Garden Suites
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Calle de los Jardines 2, Madrid, Community of Madrid, Spain, 28013
Discover More About The Garden Suites
Location
The Garden Suites is a apartment in a good neighborhood, which is located at Madrid.
About The Garden Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get precious and unforgettable moment during your stay at The Garden Suites.
All facilities in The Garden Suites
Others
Hotel Services
- Luggage storage
- Front desk
- Laundry service
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
General
- Lockers
- Rooftop terrace
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Garden Suites
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 500 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
The front desk is open daily from 9:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Calle Montera 32 (Tours & Tickets Civitatis)]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at The Garden Suites | 4 |
Number of floors in The Garden Suites | 4 |
Another facilities in The Garden Suites | Luggage storage, Front desk, Laundry service, Tours, Concierge |
Frequently asked question in The Garden Suites
What are available facilities at The Garden Suites?
There are top facilites at The Garden Suites such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Garden Suites?
The standard check-in time at The Garden Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Garden Suites
Other sources (136)
8.6
Very Good
From 136 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews The Garden Suites
Number of reviews per page
20
40
Top reviews
gloria
Leisure Family
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned.
Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
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Verified traveler
Friends and Family
2.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
The most noisy place I’ve been to.
Jignesh
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Kim Van
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The apartment was comfortable and clean.
Yu
Leisure Family
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Suzanne
Leisure with Friends
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Great location but did not allow early access. Shade for window had been broken and not repaired
Claudia
Leisure Family
4.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation.
The bathroom wall leaks and the corridor gets flooded.
Greys
2.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit.
The water at the showers is poor, i did not recommend this
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Susan
Leisure Family
2.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
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Johannah
Leisure Family
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
Natallia
Leisure Family
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Jason
Friends and Family
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Angel
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The ladies I talked were very helpful.
Julio
Leisure Family
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Good spot and very confortable room.
Lauren
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs.
Other than that, well decorated and great location.
Gabrielle
Leisure
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front.
My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
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Shakira
Leisure Family
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
If you do not mind outside noise, then you will be pleased. Easy access to restaurants and shopping. Air conditioning not cold enough. Property could be cleaner. Smelled like damp clothes.
Anya
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We loved our stay here, the location is excellent! And the room was neat, we already shared the info with close friends and family and we hope to be back soon! We will def stay here again.
Eduardo
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
This property is all about location, we enjoyed being on the center of Madrid, we were able to go to so many destinations walking, and then return to our apartment to rest a little bit in the afternoon and then continue the exploring later afternoon and night. It is in the center of a big city so you will hear city noises. Also, they should improve their internet service and the apartment needs some LTC. However, you have a washing machine available that fitted well with our luggage plan, and again, the location is PRIME, it also has a super easy access to metro.
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Noris
Friends and Family
4.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
The location was convenient and very central. The room was very modern and clean and the view from the room was also nice. The biggest problem was the noise. The room was very noisy and loud from the people outside. It seemed like the windows were made of paper or plastic film since they did not dampen the voices from outside whatsoever. The other problem was they could not provide me with a receipt at checkout for whatever reason. Strange. The total the clerk wrote for me on a piece of a brochure was much less than what I was charged by my credit card. The hotel is very nice looking from the outside as well.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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