Heritance Tea Factory

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9.0
/10
Exceptional
260 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!

Ashley

10.0
/ 10
Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.

Myra

10.0
/ 10
Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
In the Area
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Kandapola Nuwara Eliya, Nuwara Eliya, Central, Sri Lanka

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Heritance Tea Factory is a hotel is located at Nuwara Eliya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heritance Tea Factory

Kandapola Nuwara Eliya, Nuwara Eliya, Central, Sri Lanka
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Exterior Heritance Tea Factory
Bedroom 2 Heritance Tea Factory

Discover More About Heritance Tea Factory

Location


Heritance Tea Factory is a hotel is located at Nuwara Eliya.

About Heritance Tea Factory

From business event to corporate gathering, Heritance Tea Factory provides complete services and facilities that you and your colleagues need.

Heritance Tea Factory is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Heritance Tea Factory is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Heritance Tea Factory.

All facilities in Heritance Tea Factory

Entertainment Facility Heritance Tea Factory
Entertainment Facility
Common Space Heritance Tea Factory
Common Space
Exterior Heritance Tea Factory
Exterior
Bedroom Heritance Tea Factory
Bedroom
Others Heritance Tea Factory
Others

Things to Do

  • Picnic area
  • Garden
  • Spa
  • Library
  • Outdoor facilities

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Valet parking
  • Bicycle rental

Sports and Recreations

  • Mini golf
  • Billiard

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Heritance Tea Factory

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heritance Tea Factory
50
Number of floors in Heritance Tea Factory
4
Another facilities in Heritance Tea Factory
Picnic area, Garden, Spa, Library, Outdoor facilities

Frequently asked questions about Heritance Tea Factory

What are available facilities at Heritance Tea Factory?
There are top facilites at Heritance Tea Factory such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heritance Tea Factory?
The standard check-in time at Heritance Tea Factory is starting from 14:00 - 21:30 while the latest check-out time is at Before 12:00
Does Heritance Tea Factory provide breakfast?
Yes, Heritance Tea Factory provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heritance Tea Factory?
Heritance Tea Factory has a 5.0-star rating.
How many floors does Heritance Tea Factory have?
Heritance Tea Factory has 4.
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Heritance Tea Factory reviews and ratings

9.0
Exceptional
From 260 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Heritance Tea Factory

Number of reviews per page
20
40
Top reviews
Robert
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!
Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.
Myra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
Read More
Denis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Read More
Kanagaratnam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very unique stay in a heritage building. Staff amazing.
Jude Deshan
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
majitha thanujaya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

VERY GOOD HOTEL 100% RECOMENDED
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Everyone was so helpful and answered any request right away.
Kerry
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved the tiny working tea factory.
Manami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Read More
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
shalendra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

It’s an exclusive place , very good for relaxing
Elisabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Eido
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Kataraina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Read More
Number of reviews per page
20
40

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Bedroom 4 Heritance Tea Factory

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 260 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Heritance Tea Factory

Number of reviews per page
20
40
Top reviews
Robert
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!
Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.
Myra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
Read More
Denis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Read More
Kanagaratnam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very unique stay in a heritage building. Staff amazing.
Jude Deshan
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
majitha thanujaya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

VERY GOOD HOTEL 100% RECOMENDED
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Everyone was so helpful and answered any request right away.
Kerry
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved the tiny working tea factory.
Manami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Read More
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
shalendra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Mohammad
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

It’s an exclusive place , very good for relaxing
Elisabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Eido
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Kataraina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Read More
Number of reviews per page
20
40