Levels Unawatuna

Hotels
8.4
/10
Very Good
100 reviews

What Guests Say About Their Stay

Holly

10.0
/ 10
Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.

Rolando

10.0
/ 10
Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.

Cassandra

10.0
/ 10
Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
In the Area
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Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Near Jungle Beach
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What's around Levels Unawatuna

Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600
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Lobby Levels Unawatuna
Exterior 2 Levels Unawatuna

Discover More About Levels Unawatuna

Welcome to Levels Unawatuna, your perfect escape in the stunning Southern Province of Sri Lanka. This introduction aims to provide you with all the essential information you need to plan a memorable stay at Levels Unawatuna, ensuring a seamless and enjoyable experience from the moment you consider booking.

Levels Unawatuna Location

Levels Unawatuna is nestled in the vibrant Unawatuna area, a gem along Sri Lanka's southern coast. Situated just a short drive from the historic city of Galle, approximately 6 kilometres, and about 150 kilometres from Bandaranaike International Airport (CMB), the hotel offers a tranquil retreat while remaining conveniently accessible. The atmosphere here is one of relaxed coastal charm, with the gentle sound of the Indian Ocean often within earshot. It's a location that perfectly balances serene beachfront living with proximity to local culture and natural beauty, much like finding a peaceful spot near the iconic Bondi Beach in Sydney, but with a distinct Sri Lankan flavour.

Levels Unawatuna Facilities & Services

Facilities for guests at Levels Unawatuna are designed to enhance your comfort and enjoyment throughout your stay.

  • Complimentary Wi-Fi is available throughout the property, keeping you connected.
  • A sparkling swimming pool offers a refreshing escape from the tropical sun.
  • On-site dining options provide delicious meals without needing to leave the hotel.
  • Concierge services are available to assist with tour bookings and local recommendations.
  • Housekeeping services ensure your room remains tidy and comfortable daily.
  • Secure on-site parking is available for guests travelling by car, offering peace of mind.
  • The hotel can assist with arranging local transportation, including ride-hailing services.

Operating hours for the pool are typically from 8:00 AM to 6:00 PM. While most services are included, specific activities or premium amenities may incur additional charges, which will be clearly communicated.

Levels Unawatuna Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Levels Unawatuna.

  • Deluxe Rooms:

    Offering a comfortable stay with [mention view, e.g., Garden View or Partial Ocean View], these non-smoking rooms are perfect for couples or solo travellers. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Superior Rooms:

    Slightly larger than Deluxe rooms, these accommodations provide [mention view, e.g., Ocean View or Pool View] and are also strictly non-smoking. A bathtub may be available in select Superior Rooms.
  • Suites:

    For those seeking extra space and luxury, our Suites offer [mention view, e.g., Panoramic Ocean View] and separate living areas. These are non-smoking and typically include a bathtub.

All rooms at Levels Unawatuna are designated non-smoking to ensure a fresh environment for all guests. While pet-friendly accommodations are not standard, it's always best to inquire directly with the hotel regarding specific requests or policies.

Levels Unawatuna Dining & Restaurants

Indulge your taste buds at Levels Unawatuna with a delightful culinary journey. The hotel's on-site restaurant offers a tempting array of local Sri Lankan specialities and international favourites. Enjoy a leisurely breakfast featuring fresh tropical fruits and local delicacies, with estimated prices starting from AUD $15 per person. Lunch and dinner menus showcase the best of regional flavours, with main courses typically ranging from AUD $20 to $35. The restaurant is usually open from 7:00 AM to 10:00 PM, providing a welcoming atmosphere for all your dining needs.

Levels Unawatuna Nearby Attractions and Activities

The allure of Levels Unawatuna extends beyond its comfortable confines, with a wealth of attractions and activities waiting to be explored in the surrounding Galle District.

  • Galle Fort:

    A UNESCO World Heritage site, this historic colonial fortification is a must-visit, offering charming streets, boutique shops, and fascinating history, much like exploring the historic Rocks precinct in Sydney.
  • Unawatuna Beach:

    Famous for its golden sands and clear waters, this beach is perfect for swimming, sunbathing, and enjoying water sports.
  • Japanese Peace Pagoda:

    Offering panoramic views of the coastline, this serene Buddhist stupa is a peaceful spot for reflection.
  • Rumassala Sanctuary:

    A lush green hill offering incredible biodiversity and stunning ocean vistas, ideal for nature walks.
  • Mirissa Whale Watching:

    Embark on a boat trip from nearby Mirissa to witness majestic whales and dolphins in their natural habitat.

If you are looking for other activities around Levels Unawatuna, check out the best deals on Traveloka: Recommended activities in Galle!

How to Get to Levels Unawatuna from the Airport

Navigating your journey to Levels Unawatuna is straightforward, with several convenient options available from Bandaranaike International Airport (CMB). Understanding the "airport transfer service of Levels Unawatuna" and "how to get to Levels Unawatuna" will ensure a smooth arrival.

  • Private Airport Transfer:

    The most convenient option is to pre-book a private transfer directly through the hotel or a reputable service. This typically costs between AUD $80 - $120 and takes approximately 3-4 hours, depending on traffic.
  • Taxi Services:

    Metered airport taxis are readily available at the airport. The journey will take a similar amount of time as a private transfer, with costs potentially ranging from AUD $70 - $100.
  • Ride-hailing Services:

    While not always available directly from the airport terminal, ride-hailing services can be a cost-effective option once you are in the vicinity of the airport or if you arrange a pick-up point. Prices can vary but are generally competitive with metered taxis.
  • Bus Services:

    For the more budget-conscious traveller, local bus services operate from the airport towards Galle. This is the most economical option but also the longest, potentially taking 5-6 hours with multiple changes.

For ease and comfort, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Levels Unawatuna

Choosing Levels Unawatuna for your Sri Lankan getaway promises a blend of relaxation, adventure, and authentic local experiences.

  • Prime Coastal Location:

    Enjoy the beauty of Unawatuna with easy access to Galle and stunning beaches.
  • Comfortable Accommodations:

    A variety of room types cater to different needs and preferences.
  • Excellent Facilities:

    From a refreshing pool to reliable Wi-Fi, your comfort is prioritized.
  • Delicious Dining:

    Savour local and international flavours at the on-site restaurant.
  • Proximity to Attractions:

    Explore historical sites, natural wonders, and vibrant beaches.

Room availability at Levels Unawatuna can be checked and secured easily. For the best rates and a seamless booking process, consider "Booking Levels Unawatuna" through Traveloka.

Ready to plan your trip? Book budget hotels in Southern Province and Easily book domestic and international flights at low prices with Traveloka today!

All facilities in Levels Unawatuna

Swimming Pool Levels Unawatuna
Swimming Pool
Entertainment Facility Levels Unawatuna
Entertainment Facility
Common Space Levels Unawatuna
Common Space
Lobby Levels Unawatuna
Lobby
Exterior Levels Unawatuna
Exterior

Hotel Services

  • Express check-in
  • Welcoming drinks
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Levels Unawatuna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 98.50

We have included all charges provided to us by the property.

Professional property host/manager, By ocean, Beach nearby, Cashless transactions are available, No elevators
  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 140 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Levels Unawatuna
9
Another facilities in Levels Unawatuna
Express check-in, Welcoming drinks, Luggage storage, Express check-out, Porter

Frequently asked questions about Levels Unawatuna

What are available facilities at Levels Unawatuna?
There are top facilites at Levels Unawatuna such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Levels Unawatuna?
The standard check-in time at Levels Unawatuna is starting from 14:00 - 02:00 while the latest check-out time is at Before 12:00
Does Levels Unawatuna provide breakfast?
Yes, Levels Unawatuna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Levels Unawatuna?
Levels Unawatuna has a 4.5-star rating.
How many rooms are available at Levels Unawatuna?
Levels Unawatuna has 9.
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Levels Unawatuna reviews and ratings

8.4
Very Good
From 100 reviews
Cleanliness

8.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Levels Unawatuna

Number of reviews per page
20
40
Top reviews
Matt
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed.
Holly
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy.
Rolando
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
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John
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
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Cassandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
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Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
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MEG
icon-with Partner
with Partner
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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Shayne
icon-
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Rahul
icon-with Partner
with Partner
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Darren
icon-
8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Stay was comfortable, room was amazing with ocean view, meals were superb
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead). There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic. Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
Number of reviews per page
20
40

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Exterior 4 Levels Unawatuna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 100 reviews
Cleanliness

8.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Levels Unawatuna

Number of reviews per page
20
40
Top reviews
Matt
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed.
Holly
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy.
Rolando
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
Read More
John
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
Read More
Cassandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
Read More
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
Read More
MEG
icon-with Partner
with Partner
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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Shayne
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6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Rahul
icon-with Partner
with Partner
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Darren
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8.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Stay was comfortable, room was amazing with ocean view, meals were superb
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead). There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic. Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
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