Levels Unawatuna

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8.4
/10
Very Good
100 reviews

What Guests Say About Their Stay

kanagalingam

10.0
/ 10
Very nice breakfast very good beach view and very friendly manager and staff made sure our stay was good and comfortable

Gayan

10.0
/ 10
Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again!

Holly

10.0
/ 10
Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
In the Area
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Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle, Southern, Sri Lanka, 80600

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Levels Unawatuna is a hotel is located at Unawatuna West. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Levels Unawatuna

Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle, Southern, Sri Lanka, 80600
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Lobby Levels Unawatuna
Exterior 2 Levels Unawatuna

Discover More About Levels Unawatuna

The Charm of Levels Unawatuna

For Australian travellers seeking a serene escape in Sri Lanka's Southern Province, Levels Unawatuna offers a compelling blend of comfort, convenience, and authentic local charm. Nestled in a region renowned for its stunning coastline and vibrant culture, this hotel provides a welcoming base for exploring the best of what Unawatuna and its surroundings have to offer. Whether you're drawn to the laid-back beach life, the rich history of Galle, or the lush interiors, Levels Unawatuna is poised to be your home away from home. Rates at Levels Unawatuna start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Levels Unawatuna

Levels Unawatuna is situated in the picturesque coastal town of Unawatuna, a popular destination within the Galle District of Sri Lanka's Southern Province. This prime location places you within easy reach of the Indian Ocean's azure waters and the vibrant local community. While specific distances to major transport hubs like Colombo's Bandaranaike International Airport (CMB) are significant, the journey itself offers a scenic introduction to Sri Lanka. For those arriving by air, onward travel to Unawatuna is readily available. The hotel's setting is ideal for those who appreciate being close to the natural beauty of the coast, with opportunities for leisurely strolls along the beach and easy access to local amenities. The atmosphere here is one of relaxed coastal living, a stark contrast to the bustling city centres, making it perfect for unwinding.

Guest Facilities and Services at Levels Unawatuna

Guest facilities at Levels Unawatuna are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel provides essential amenities that enhance the overall experience. This includes access to complimentary Wi-Fi, allowing you to stay connected throughout your visit. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring peace of mind at any hour. While specific details on dining options and other services are best confirmed directly, the focus is on providing a welcoming environment that caters to the needs of modern travellers.

Room Information and Stay Experience at Levels Unawatuna

The hotel offers a range of accommodation options designed to provide a restful sanctuary after a day of exploration. The Room types of Levels Unawatuna are curated to meet diverse guest needs, with a strong emphasis on comfort and cleanliness. Guests can expect well-maintained rooms featuring effective climate control systems, ensuring a pleasant temperature regardless of the external weather. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and sizes are not detailed here, the overarching aim is to provide a comfortable and refreshing environment for every guest.

Recommended Nearby Dining and Cafes around Levels Unawatuna

Unawatuna is celebrated for its lively culinary scene, offering a delightful array of dining experiences that cater to various tastes. Travellers can explore numerous local eateries and cafes that serve up delicious Sri Lankan cuisine, fresh seafood, and international dishes. The area is particularly known for its vibrant breakfast and brunch spots, where you can enjoy freshly brewed coffee and local specialties. The proximity to these establishments means you're never far from a satisfying meal or a refreshing beverage, allowing you to immerse yourself in the local food culture.

Popular Attractions and Activities near Levels Unawatuna

The Galle District, where Levels Unawatuna is located, is rich with attractions and activities that appeal to a wide range of interests. Here are some popular spots to consider:

  • Galle Fort:

    A UNESCO World Heritage site, this historic colonial fortification is a must-visit, offering charming streets, boutique shops, and historical landmarks.
  • Jungle Beach:

    A secluded and beautiful cove perfect for swimming, snorkelling, and relaxing away from the crowds.
  • Japanese Peace Pagoda:

    Offering panoramic views of the coastline and a serene atmosphere for reflection.
  • Koggala Lake:

    Known for its stilt fishermen and opportunities for boat tours and bird watching.
  • Mirissa Whale Watching:

    While a bit further south, Mirissa is a prime location for whale and dolphin watching tours, especially during the season.
If you are looking for other activities around Levels Unawatuna, check out the best deals on Traveloka: Recommended activities in Galle!

How to Get to Levels Unawatuna from the Airport

Navigating your journey from the airport to Levels Unawatuna is straightforward, with several transportation options available. Understanding how to get to Levels Unawatuna is key to a smooth arrival.

  • Airport Link Trains:

    While not directly from CMB, trains operate from Colombo to nearby stations, offering a scenic and cost-effective way to travel part of the distance.
  • Airport Shuttle Buses:

    Regular bus services connect the airport to Colombo and other major towns, from where you can arrange onward travel.
  • Public Metered Taxis:

    Available at the airport, these offer a direct route to Unawatuna. Ensure the meter is used for fare calculation.
  • Rideshare Services:

    Convenient and often pre-bookable, rideshare services provide a comfortable transfer directly to the hotel.
For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Levels Unawatuna

Levels Unawatuna stands out as an excellent choice for Australian travellers looking for a memorable stay in Sri Lanka's Southern Province. Its key advantages include:

  • Prime Location:

    Situated in the desirable Unawatuna area, offering easy access to beaches and local attractions.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities for a relaxing stay.
  • Friendly Service:

    A welcoming atmosphere with helpful staff ready to assist.
To ensure you secure the best rates and availability, it is recommended to Check room availability at Levels Unawatuna and Book Levels Unawatuna through Traveloka.

For your next adventure, consider exploring more options: Book budget hotels in Southern Province and Easily book domestic and international flights at low prices.

All facilities in Levels Unawatuna

Swimming Pool Levels Unawatuna
Swimming Pool
Entertainment Facility Levels Unawatuna
Entertainment Facility
Common Space Levels Unawatuna
Common Space
Lobby Levels Unawatuna
Lobby
Exterior Levels Unawatuna
Exterior

Hotel Services

  • Express check-in
  • Welcoming drinks
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Levels Unawatuna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Levels Unawatuna
9
Another facilities in Levels Unawatuna
Express check-in, Welcoming drinks, Luggage storage, Express check-out, Porter

Frequently asked questions about Levels Unawatuna

What are available facilities at Levels Unawatuna?
There are top facilites at Levels Unawatuna such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Levels Unawatuna?
The standard check-in time at Levels Unawatuna is starting from 14:00 - 02:00 while the latest check-out time is at Before 12:00
Does Levels Unawatuna provide breakfast?
Yes, Levels Unawatuna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Levels Unawatuna?
Levels Unawatuna has a 4.5-star rating.
How many rooms are available at Levels Unawatuna?
Levels Unawatuna has 9.
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Levels Unawatuna reviews and ratings

8.4
Very Good
From 100 reviews
Cleanliness

8.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Levels Unawatuna

Number of reviews per page
20
40
Top reviews
kanagalingam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice breakfast very good beach view and very friendly manager and staff made sure our stay was good and comfortable
Gayan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again!
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff here were amazing, the hotel itself could do with an update, beach near by was lovely just quite hard getting to it, we did enjoy our stay
Matt
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed.
Holly
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy.
Rolando
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
Read More
John
icon-Leisure
Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
Read More
Cassandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
Read More
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
Read More
MEG
icon-with Partner
with Partner
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Read More
Shayne
icon-
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Rahul
icon-with Partner
with Partner
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
Read More
Kalani
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Darren
icon-
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Stay was comfortable, room was amazing with ocean view, meals were superb
Number of reviews per page
20
40

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Exterior 4 Levels Unawatuna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 100 reviews
Cleanliness

8.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Levels Unawatuna

Number of reviews per page
20
40
Top reviews
kanagalingam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice breakfast very good beach view and very friendly manager and staff made sure our stay was good and comfortable
Gayan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again!
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff here were amazing, the hotel itself could do with an update, beach near by was lovely just quite hard getting to it, we did enjoy our stay
Matt
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Service was great across the board; however, the hotel itself felt extremely neglected and for the price was quite disappointing. Makeover needed.
Holly
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Helpful staff. Huge family room, more like an apartment, which opened right onto pool. Walk to jungle beach and peace pagoda. The staff put on a beautiful Christmas morning breakfast as well.
Emily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Not a 4.5 star hotel at all, left a day early and checked into the Radisson which was 100% better. It’s unclean, old, dated and needs tlc. Our room kept losing electricity and the bathroom filthy.
Rolando
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent place to stay near Dewata Beach and relax. The staff is very helpful and provide support.
Dina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The only reason our stay was remotely bearable was because of the incredible staff. Every single person we encountered went above and beyond to help us. They deserve 5 stars. Unfortunately, the hotel itself is a complete disappointment. It’s extremely outdated, the facilities are rusty, worn down, and poorly maintained, and everything feels overused and neglected. From the rooms to the common areas, it’s clear that the place hasn’t been renovated or properly cared for in years. It is also not a 3 minute walk from any beach, the closest beach is a 10-15 minute rocky and inaccessible walk. There is also nothing nearby other than a few local supermarkets and stalls. It’s honestly a scam for the price they charge, their rating, the photos online are misleading, and the actual condition of the hotel is nowhere near what’s advertised. If it weren’t for the amazing staff, this would’ve been an entirely miserable experience.
Read More
John
icon-Leisure
Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.
Read More
Cassandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.
Read More
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.
Read More
MEG
icon-with Partner
with Partner
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Read More
Shayne
icon-
6.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Rahul
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with Partner
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Darren
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8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Property does need a renovation but otherwise a pleasant stay with helpful staff
Paul
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with Partner
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Stay was comfortable, room was amazing with ocean view, meals were superb
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