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Levels Unawatuna
Hotels
8.6
/10
Very Good
78 reviews
What Guests Say About Their Stay
Noorul Hasina
10.0
/ 10
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
Alan
10.0
/ 10
My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead).
There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic.
Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
Michael
10.0
/ 10
The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
In the Area
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Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Levels Unawatuna
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What's around Levels Unawatuna
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Bonavista Road, Rumassala Hill, Unawatuna, Unawatuna West, Galle District, Southern Province, Sri Lanka, 80600
Discover More About Levels Unawatuna
Location
Levels Unawatuna is a hotel in a good neighborhood, which is located at Unawatuna West.
About Levels Unawatuna
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Levels Unawatuna exclusively for you.
Get precious and unforgettable moment during your stay at Levels Unawatuna.
All facilities in Levels Unawatuna
Others
Hotel Services
- Express check-in
- Welcoming drinks
- Tours
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Barbecue
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Levels Unawatuna
Important Note
- Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
- Airport shuttle fee: USD 140 per vehicle
- Rollaway bed fee: USD 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: USD 98.50
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property requires guests who are not citizens or residents of Sri Lanka to show proof that they have completed local quarantine requirements during check-in
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Levels Unawatuna | 9 |
Another facilities in Levels Unawatuna | Express check-in, Welcoming drinks, Tours, Luggage storage, Express check-out |
Frequently asked question in Levels Unawatuna
What are available facilities at Levels Unawatuna?
There are top facilites at Levels Unawatuna such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Levels Unawatuna?
The standard check-in time at Levels Unawatuna is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Levels Unawatuna provide breakfast?
Yes, Levels Unawatuna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Levels Unawatuna
Other sources (78)
8.6
Very Good
From 78 reviews
Cleanliness
8.6
Room Comfort
9.0
Service and Facilites
9.2
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Traveler Reviews Levels Unawatuna
Number of reviews per page
20
40
Top reviews
MEG
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.
Noorul Hasina
Leisure Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!
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Shayne
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.
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Rahul
8.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.
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Kalani
Leisure with Partner
4.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed.
Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property.
On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading
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Darren
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Property does need a renovation but otherwise a pleasant stay with helpful staff
Paul
8.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
Nice room big bathroom. Lovely pool area and good food in the restaurant. Big breakfast. Bit out of the way but easy to get tuk tuks to Galle it Unawatuna.
Verified traveler
8.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
Beautiful place in a fantastic location outside main Unawatuna, next to Jungle Beach. It's a bit of a trek to main Unawatuna, but you can easily move around with Tuk Tuks and we hired a scooter for our time here which was perfect. The hotel really has the wow factor - great views overlooking the beach and a beautiful pool, however also relies on this with slightly lower standards elsewhere. There was a funny smell in room, drains or mould. WiFi was basically unuseable due to being so slow and at times just didn't work. Food was very average, although I am basing this on the breakfasts as we did not have our evening meals here. Funnily this was the most expensive place on our Sri Lankan trip, and definitely not the best! We found guest houses to be much better quality throughout. The staff were very friendly and helpful.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 293 week(s) ago
Hotels.com verified review
Stay was comfortable, room was amazing with ocean view, meals were superb
Alan
10.0
/10
Reviewed 309 week(s) ago
Hotels.com verified review
My wife and I spent four nights at this hotel and we were treated to a lovely suite overlooking the ocean. The trip was mainly planned to relax from the busy work life and this hotel delivered this perfectly. The seas were a bit rough at this time of year, so we had a brief dip at Jungle beach which is a 5 min walk from the hotel. If you are looking for a gym, its 15 mins away by walk or 5 mins by tuktuk (we tried it once, but we really wanted to relax instead).
There are a few things to mention such as the supportive staff, fantastic room, pool, food, spa and the services. We tried them all including a candle lit romantic dinner for our 3rd wedding anniversary, the lovely massage at the spa as well as a safari trip to Yala which was fantastic.
Thanks to the site manager (Hasantha Lakmal) who kept this place in pristine condition and helped us spend the time fruitfully. We'd love to return and recommend this place to anyone.
Read More
Michael
10.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
The staff went out of their way to help us with everything during our stay, the service couldn’t have been better! The room was beautiful with views out to sea and the bed was very comfy. The breakfast includes warm bread/ croissants/ samosas as well as fresh fruit and whatever you order from the breakfast menu! Always easy to get a tuk tuk to Unawatuna beach. You won’t regret staying here :)
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
Staff goes above and beyond to always make my stay here an enjoyable & relaxing one. They are rockstars!!
Verified traveler
10.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
The service at levels is so much more then I have ever experienced. Management were great, but in particular the boys in housekeeping and
Vanessa&Miguel
Leisure with Partner
10.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Levels by cantaloupe is one of, if not the best hotels I have ever stayed. The service that we received throughout our 3 night stay was impecable, and more. Every single staff member went above and beyond. Breakfast was delicious, the pool was amazing but the rooms are absolutely wonderful. Particularly the deluxe room by the pool on the bottom floor. We were treated like absolute royalty and I very highly recommend a stay at this hotel, the only problem being you may not want to leave like us.
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Nisha
10.0
/10
Reviewed 335 week(s) ago
Hotels.com verified review
Amazing stay on our honeymoon. Area is perfect, short walk from jungle and white beaches and the peace pagoda. A 10 min tuk tuk ride from unawatuna. Staff are always happy to help and we would suggest suite 2 if you can get it.
Bryan
10.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
This hotel was a joy to be at...perfect service especially the great waiter Janith he was so helpful with great suggestions for trips! We ended our busy tour with a stay here and the hotel was fantastic!
Worth having a superior suit the view and rooms amazing ! Food was lovely all served with a good choice and willing to adapt to your choice! Pool a welcome addition in the heat and hotel close to good beaches walks and villages
Please book you will not be disappointed !
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Scott
10.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
Stayed for 7 nights, Jan 2019. The staff were amazing, so attentive to our needs. Room was always spotless and the food that we had at the hotel (breakfast every day and lunch on 3 days) was delicious. Only criticism would be on the time it took for breakfast to arrive, pretty small menu to choose from, it really shouldn't take an hour of your morning, from start to finish, to have an avocado and toast or market bowl smoothie breakfast (both were delicious).
5 min walk to Jungle beach, 10 minute tuk tuk drive into Unawatuna for dinner options. would recommend
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Verified traveler
8.0
/10
Reviewed 347 week(s) ago
Hotels.com verified review
Great views, food is very good, nice pool area and the staff is absolutely wonderful. Room and building is starting to show its age. I wouldn’t recommend the spa.
Overall highly recommended if you want a romantic spot that is close to Galle but away from the hustle and bustle of the city.
joaquin
4.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
Mixed feelings. We had problems upon checking and had to wait an hour - staff isntead of saying room wasnt ready kept making us wait, loosing an hour of our time sitting in the horrible heat. Later they did do everything the could to make up for this and were helpful. Still, i felt like a walking dollar bill... want dinner? Just 175 usd or more! Same for the spa. Kind of ridiculous. The deco is kind of tacky, and the location is very far away from the beach and restorants - you will have to take a tuktuk everytime. Breakfast was good abd the pool very nice.
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Madge
10.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
My favorite hotel in Sri Lanka and quite possibly the world - incredible view and amazing staff. Will continue to come back for a luxurious getaway in paradise!
Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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