Hotel Chesa Valese

Gorgeous property, immaculate. Wonderful service. They went above and beyond to help us. The breakfast options were too numerous to mention, everything that we tried was amazing. Can't recommend this lovely hotel enough. Go!!

Great location, friendly and helpful staff, amazing view of Matterhorn from the balcony, delicious breakfast

Wonderful stay. Beautiful hotel and room. The amenities were great. They thought of everything. Beautiful view. Michael was a great host!

We ere very pleasant with the family oriented owners. We checked in early without having any questions instead, they upgraded our room to the suites. That was a nice surprise. All the equipment had been new and clean. They were above expectations and very nice and kind to us with the hospitality. We would like to come back soon!

The Swiss Chalet coverted hotel had all the amenities giving us a comfortable stay. The location and ambience was good giving us peace and tranquility. It was walkable to the Cable car station that takes us to Matterhorn glacier paradise. They provides us with a taxi back to the station. We were not aware and paid for the taxi to go the hotel on arrival. Taxi's are expensive.

Loved our stay at this cute property! Breakfast was delicious and was my favorite during my whole trip throughout Switzerland! Make sure to take advantage of the free shuttle to and from train station

Highly recommend!!! The staff is amazing. Went out of their way to make you feel like family. The room was large, clean had all that you would want in a room. The refrigerator had drinks for free, chocolate in the room. A wonderful experience for sure!!!

Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!

Great location away from the hustle of main street ut still 10 min walk from the train station. The breakfast is delicious. The staff goes above and beyond.

The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent "mis-step/faux pas" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily.

Very nice with great amenities

Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay

Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of.

Excellent service, delicious breakfast,functional room

Very good place to stay for vacation

Friendly staff and very helpful. Love the zen spa and very relaxing. Great breakfast. Room 303 with balcony and view of the Matterhorn

Very good experience

Our syay st Chesa Valesenwas fantastic. The owners were personal and cared for each guest like family. They offered suggestions without heistation and the location was fantastic. Highly recommended - we'll definitely be back!

Amazing stay at an amazing property. We were picked up promptly from the station after calling. We would have walked the 10 minutes down the hill but it was pouring rain. Rooms were ready and clean. They called a restaurant they suggested to us to make sure they were open (it was the beginning of the shoulder season). The rooms weren’t very sound proofed, but it really wasn’t needed. It was super quiet from 9 pm until 7 AM when the town kind of woke up. There was some construction a few houses over and we got to watch a helicopter do a crane’s work. This was around 10AM though so it wasn’t really bothersome. Good view of the Matterhorn from both our rooms (we split 2-2 for our family of 4). Room was in amazing shape. Breakfast was great, they went out of their way to provide what we wanted. Scrambled eggs and bacon were the hot offerings, and it was all great. Pastries, meat, cheese, yogurt. And juice/water/milk. They brought coffee out on request and had a tea bar as well. They kept our luggage the last day while we went up the gondola. Then gave us a ride up hill back to the station. The location is great, 6 minutes to the main shopping street, 10 minutes to the station and 12 to the glacier paradise gondola.

The view off the balcony was amazing.