Hotel Firefly

Hotels
9.8
/10
Exceptional
170 reviews

What Guests Say About Their Stay

Jarrod
10.0
/ 10
Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!
Robert
10.0
/ 10
Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
Paul
10.0
/ 10
Great location. Staff made the difference. Great attention to details. We will return.
In the Area
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Schluhmattstrasse 55, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
WiFi
Elevator
Staying at Hotel Firefly is a good choice when you are visiting Zermatt.
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What's around Hotel Firefly

Schluhmattstrasse 55, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Hotel Firefly

Location


Staying at Hotel Firefly is a good choice when you are visiting Zermatt.

About Hotel Firefly

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Hotel Firefly is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Firefly.

All facilities in Hotel Firefly

Others Hotel Firefly
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Health club
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Bar
  • Breakfast

General

  • Swimming pool
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Firefly

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Firefly
16
Number of floors in Hotel Firefly
6
Another facilities in Hotel Firefly
Hot tub, Indoor pool, Health club, Garden, Spa

Frequently asked questions about Hotel Firefly

What are available facilities at Hotel Firefly?
There are top facilites at Hotel Firefly such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Firefly?
The standard check-in time at Hotel Firefly is starting from 16:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Firefly provide breakfast?
Yes, Hotel Firefly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Firefly?
Hotel Firefly has a 4.5-star rating.
How many floors does Hotel Firefly have?
Hotel Firefly has 6.
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More Reviews from Other Guests in Hotel Firefly

9.8
Exceptional
From 170 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
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Traveller Reviews Hotel Firefly

Number of reviews per page
20
40
Top reviews
Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing! Will definitely stay here again!
Kevin
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Jarrod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!
Read More
vicki
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Amazing in every way!! If I could give it a SIXTH star, I would!!!
Deirdre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Lovely hotel and staff was super helpful!
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing stay!!
Robert
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great location. Staff made the difference. Great attention to details. We will return.
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
Alexandre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Just Amazing!
Paola
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
Andreas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
nini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.
Fahim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
Mohammad
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Lovely
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful. Location is very good, walking distance to lifts and to a broad range of restaurants. The pool and jacuzzi have a unique vibe. Highly recommended as a top choice in Zermatt.
Joseph
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

One of the best hotels and amazing experience. Highly recommend this hotel and if you visit Zermatt this is a must.
Number of reviews per page
20
40

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Others 4 Hotel Firefly

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 170 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Firefly

Number of reviews per page
20
40
Top reviews
Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing! Will definitely stay here again!
Kevin
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Jarrod
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!
Read More
vicki
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Amazing in every way!! If I could give it a SIXTH star, I would!!!
Deirdre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Lovely hotel and staff was super helpful!
Kristin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing stay!!
Robert
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Great location. Staff made the difference. Great attention to details. We will return.
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
Alexandre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Just Amazing!
Paola
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
Andreas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
nini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.
Fahim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
Mohammad
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Lovely
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful. Location is very good, walking distance to lifts and to a broad range of restaurants. The pool and jacuzzi have a unique vibe. Highly recommended as a top choice in Zermatt.
Joseph
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

One of the best hotels and amazing experience. Highly recommend this hotel and if you visit Zermatt this is a must.
Number of reviews per page
20
40