Does Hotel Firefly provide parking?

Yes, Hotel Firefly provides parking. Please confirm details directly with the hotel.

Does Hotel Firefly have a swimming pool?

Yes, a swimming pool is available at Hotel Firefly.

What do past guests say about Hotel Firefly?

Hotel Firefly is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Firefly

Name: Hotel Firefly
Address: Schluhmattstrasse 55, Zermatt, Visp, Valais, Switzerland, 3920, Schluhmattstrasse 55, Valais, 3920, Switzerland
Rating: 9.8

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9.8

/10

Exceptional

196 reviews

What Guests Say About Their Stay

Abdulla

10.0

/ 10

This was our third stay at Hotel Firefly in Zermatt, and once again, we had an amazing experience. We stayed as a family of five, including our 6-year-old, and everyone thoroughly enjoyed the stay. The hotel has a wonderful atmosphere, and the staff were exceptionally friendly, welcoming, and always ready to help. Their hospitality really made us feel at home. The fact that we keep coming back says it all. Hotel Firefly has become one of our favorite places to stay in Zermatt, and we are already looking forward to our next visit. Highly recommended, especially for families!

Zoraya

10.0

/ 10

I loved the cozy hygge vibes. Everything was spotless. Great gym and convenient breakfast. Staff was wonderful.

Tabitha

10.0

/ 10

Hotel Firefly exceeded every expectation. The ambiance is warm, sophisticated, and truly boutique in the very best sense of the word. Every detail of the design feels intentional, creating a unique atmosphere that is both elegant and welcoming. The staff were exceptional—professional, attentive, genuinely kind, and always willing to help. Their hospitality made us feel valued from the moment we arrived. Our room was incredibly comfortable and ideal for an extended stay. The fully equipped kitchen had everything we needed, making it easy to feel at home while traveling. Bar55 was another highlight, offering a wonderful atmosphere and excellent drinks after a day of exploring Zermatt. One of the most memorable touches was the personalized welcome note from the owners and staff. It was a thoughtful gesture that immediately made us feel like honored guests rather than just visitors. The wellness center is absolutely stunning. Built into the exposed granite walls of the mountain, it is unlike anything we’ve experienced before—beautiful, peaceful, and the perfect place to relax after a day in the Alps. We would not hesitate to stay at Hotel Firefly again and highly recommend it to anyone looking for a luxury boutique hotel with outstanding service in Zermatt.

In the Area

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Schluhmattstrasse 55, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

This accommodation offers:

Indoor pool

Billiard

Steam room

Game room

Swimming pool

Laundry service

Luggage storage

Elevator

Garden

Health club

Fitness center

Staying at Hotel Firefly is a good choice when you are visiting Zermatt.

Hotel Firefly Address: Map & Location

Schluhmattstrasse 55, Zermatt, Visp, Valais, Switzerland, 3920

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Discover More About Hotel Firefly

General
Near Zermatt - Furi Ski Lift

Location
When you stay at Hotel Firefly in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Kirchbrücke. This family-friendly hotel is within close proximity of Mountaineers Cemetery and St. Mauritius Church.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Kirchbrücke - 0.3 km / 0.2 mi
Zermatt - Furi Ski Lift - 0.4 km / 0.2 mi
Zermatt-Furi Gondola - 0.4 km / 0.3 mi
Mountaineers Cemetery - 0.4 km / 0.3 mi
St. Mauritius Church - 0.4 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
Sunnegga Ski Resort - 0.7 km / 0.4 mi
Forest Fun Park - 0.8 km / 0.5 mi
Zermatt–Sunnegga Funicular Gondola - 0.8 km / 0.5 mi
Zermatt Visitor Center - 1 km / 0.6 mi
Tour Monte Rosa - 1 km / 0.6 mi
Matterhorn Express II Cable Car - 2.8 km / 1.7 mi
Furi - Riffelberg Ski Lift - 2.8 km / 1.7 mi
Furi - Trockener Steg Cable Car - 2.8 km / 1.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.

Dining
Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7 AM to noon.

Rooms
Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.

All facilities in Hotel Firefly

Facility

Indoor pool

Billiard

Steam room

Game room

Swimming pool

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Things to Do

Indoor pool
Health club
Garden
Spa
Sauna
Steam room
Pool sun loungers

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Swimming pool
Terrace

Accessibilty

Accessible bathroom
Disabled access friendly

Public Facilities

Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
Porter
Concierge

Sports and Recreations

Ski storage
Fitness center
Game room
Billiard

Accommodation Policy & General Information in Hotel Firefly

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Firefly	16
Number of floors in Hotel Firefly	6
Another facilities in Hotel Firefly	Indoor pool, Health club, Garden, Spa, Sauna

Frequently asked question in Hotel Firefly

What Time is Check In & Check Out at Hotel Firefly?

Check-in time at Hotel Firefly is staring from 16:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hotel Firefly provide breakfast?

Yes, Hotel Firefly provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hotel Firefly?

Hotel Firefly is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hotel Firefly have?

Hotel Firefly has 6 floors.

How many rooms are available at Hotel Firefly?

Hotel Firefly has 16 rooms in total.

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More Reviews from Other Guests in Hotel Firefly

Overall Ratings & Reviews Hotel Firefly

Other sources (196)

9.8

Exceptional

From 196 reviews

Cleanliness

10.0

Room Comfort

9.8

Location

9.6

Service and Facilites

9.8

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Traveler Reviews Hotel Firefly

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Top reviews

Abdulla

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Zoraya

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I loved the cozy hygge vibes. Everything was spotless. Great gym and convenient breakfast. Staff was wonderful.

Tabitha

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Robert

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Our party of 9 three night stay in 2 Maxi Suite Panorama rooms was extraordinary. From our first contact with Nastasja through Expedia messaging, who was extremely responsive, arranged for pickup at the train station, early check in and a tour of the facility, absolutely made our arrival delightful. The hotel and rooms exceeded our expectations with spacious 3 bedroom suites with 3 bathrooms, a large living room, full kitchen, and beautiful views of Zermatt and the Matterhorn. Top this off with the friendliest staff we encountered in Switzerland, a first class spa with steam rooms and saunas, a large pool area plus a delicious made to order breakfast brought to your room at the time you desire, made this a truly memorable vacation!! We highly recommend booking your stay at the Hotel Firefly as you will absolutely love every minute of your stay!! Thank you for the memories Hotel Firefly!!

Linda

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Love the property. Zermatt is so cute. They transported us to and from the train. Matterhorn views were amazing.

Nathan

with Children

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Everything about this hotel was perfect!

Matthew

with Partner

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Everything was superb from the room, staff, facilities and ambience of the hotel.

Christopher

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

This place was

Tat Lee

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Very nice breakfast, room is cosy and clean. Staff is friendly and helpful.

Ashleigh

Business

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

Absolutely gorgeous hotel - we rented the suite that has three bedrooms and it was so perfect and well stocked for our group. We had a cozy living room with a fireplace so we could all hang out after a long day of exploring. The views were excellent, great location & walkable to everything. It was very hot in the bedrooms - doesn’t seem like the AC really worked (in any of the places we stayed in Switzerland) so maybe adding fans in the room would be helpful. Had some laundry done and it was outrageously expensive. The other thing only thing I didn’t love was the clear glass shower stall, which offers Little privacy, but besides that it was close to perfect. Bar, hot tub, pool etc all beautiful. Would 10000% recommend and would stay again!

Diane

Leisure Family

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Amazing! Will definitely stay here again!

Kevin

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Jarrod

Leisure with Partner

10.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!

vicki

10.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

Amazing in every way!! If I could give it a SIXTH star, I would!!!

Deirdre

Leisure with Partner

10.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Lovely hotel and staff was super helpful!

Kristin

Leisure Family

10.0

/10

Reviewed 126 week(s) ago

Expedia Group verified review

Amazing stay!!

Robert

10.0

/10

Reviewed 136 week(s) ago

Expedia Group verified review

Robert

Leisure with Partner

10.0

/10

Reviewed 146 week(s) ago

Expedia Group verified review

Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!

Paul

Leisure Family

10.0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

Great location. Staff made the difference. Great attention to details. We will return.

Justin

Friends and family Family

10.0

/10

Reviewed 170 week(s) ago

Hotels.com verified review

Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.