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Bayview Resort Phi Phi Island - Beach Front Resort

Resorts
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7.4
/10
Pleasant
1,030 reviews

What Guests Say About Their Stay

Yoga T.

8.5
/ 10
Good hotel if you want to refresh. My room is clean. Breakfast is good. Recommended hotel.

Diane

10.0
/ 10
Beautiful room with amazing view of the ocean & mountains! Only issue was the outdated bathroom with salt water coming from taps. This needs to be fixed.

Armando

10.0
/ 10
The room had a nice view. The bathroom is outdated compared to the rest of the room. Getting to the rooms is a walk/hike keep that in mind when booking. The location and staff is great.

Matt

10.0
/ 10
Hotel has its own free longboat service to get help take you and your bags to and from the ferry. Walk to main part of town was short, only a tiny bit across the beach then on a path. Hotel room was nice. Pool area, bar area and bathrooms in need of some TLC.
In the Area
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69 Moo 7, Leam Hin Beach, Ton Sai Bay, Mueang Krabi, Koh Phi Phi, Krabi, Thailand, 81000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
note: resort was previously named Bay View Resort and Premier Resort Bayview Resort Phi Phi Island - Beach Front Resort is located in area / city Ton Sai Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bayview Resort Phi Phi Island - Beach Front Resort

69 Moo 7, Leam Hin Beach, Ton Sai Bay, Mueang Krabi, Koh Phi Phi, Krabi, Thailand, 81000
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Exterior Bayview Resort Phi Phi Island - Beach Front Resort
Others 2 Bayview Resort Phi Phi Island - Beach Front Resort

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The Charm of Bayview Resort Phi Phi Island - Beach Front Resort

Discover your perfect island escape at Bayview Resort Phi Phi Island - Beach Front Resort, a premier beachside haven nestled on the stunning shores of Krabi, Thailand. This idyllic retreat offers an unforgettable experience for travelers seeking relaxation, adventure, and the quintessential Thai island lifestyle. Rates at Bayview Resort Phi Phi Island - Beach Front Resort start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Bayview Resort Phi Phi Island - Beach Front Resort

Bayview Resort Phi Phi Island - Beach Front Resort is perfectly situated on the vibrant Phi Phi Don island, specifically in the Tonsai Bay area, offering direct access to the pristine beachfront. Located at 69 ม.7 หาดแหลมหิน อ่าวต้นไทร, อำเภอเมืองกระบี่, เกาะพีพี, กระบี่, ประเทศไทย, 81000, the resort is a short walk from the main pier, making it incredibly convenient for arrivals and departures. The surrounding area buzzes with a lively atmosphere, featuring a delightful array of local eateries, charming shops, and vibrant nightlife, all within easy strolling distance. For those arriving by air, the journey involves a scenic ferry ride from the mainland, with Krabi International Airport (KBV) serving as the primary gateway. The resort's prime location means you're never far from the heart of Phi Phi's action, yet you can retreat to a tranquil setting whenever desired.

Guest Facilities and Services at Bayview Resort Phi Phi Island - Beach Front Resort

Guest facilities at Bayview Resort Phi Phi Island - Beach Front Resort are designed to ensure a comfortable and enjoyable stay. Australian travelers will appreciate the commitment to cleanliness and the availability of essential amenities. The resort offers a welcoming atmosphere with a helpful 24-hour front desk ready to assist with any queries. Complimentary Wi-Fi is available, keeping you connected throughout your stay. While specific dining hours and fees for certain services are best confirmed directly, the resort aims to provide a seamless experience, allowing you to focus on soaking up the island paradise.

Room Information and Stay Experience at Bayview Resort Phi Phi Island - Beach Front Resort

The resort offers a range of accommodation options designed to suit various preferences, ensuring a comfortable and restful stay. Room types of Bayview Resort Phi Phi Island - Beach Front Resort are thoughtfully appointed to provide a sanctuary after a day of exploring. Expect clean, well-maintained rooms featuring comfortable bedding and effective air conditioning to ensure a pleasant climate control, a crucial element for any tropical getaway. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed with the resort, the focus is on providing a cozy and functional space for all guests.

Recommended Nearby Dining and Cafes around Bayview Resort Phi Phi Island - Beach Front Resort

The culinary landscape surrounding Bayview Resort Phi Phi Island - Beach Front Resort is as vibrant as the island itself. You'll find a fantastic selection of local restaurants and charming cafes just a stone's throw away, offering everything from authentic Thai street food to international delights. Imagine starting your day with a freshly brewed coffee and a delicious breakfast, perhaps a local take on a hearty brunch, before heading out to explore. The proximity to these eateries means you can easily immerse yourself in the local flavors and enjoy the lively dining scene that Phi Phi is known for, without having to venture far from your comfortable accommodation.

Popular Attractions and Activities near Bayview Resort Phi Phi Island - Beach Front Resort

Phi Phi Island is a treasure trove of natural beauty and exciting activities, and Bayview Resort Phi Phi Island - Beach Front Resort serves as the perfect base to explore it all. Within easy reach, you can discover the breathtaking Maya Bay, famous for its appearance in "The Beach." Take a longtail boat trip to the stunning Pileh Lagoon, a natural swimming pool surrounded by dramatic cliffs. Explore the vibrant underwater world with snorkeling or diving excursions at Shark Point and Anemone Reef. For panoramic views, hike up to the Phi Phi Viewpoint, offering iconic vistas of the island's twin bays. Don't miss a visit to Monkey Beach, where you can observe playful macaques in their natural habitat. If you are looking for other activities around Bayview Resort Phi Phi Island - Beach Front Resort, check out the best deals on Traveloka: Recommended activities in Koh Phi Phi, Mueang Krabi District!

How to Get to Bayview Resort Phi Phi Island - Beach Front Resort from the Airport

Navigating your journey from the airport to Bayview Resort Phi Phi Island - Beach Front Resort is straightforward, ensuring a smooth start to your island adventure. The primary gateway is Krabi International Airport (KBV). From the airport, you will typically take a taxi or rideshare service to the Klong Jilad Pier in Krabi Town. From there, a regular ferry service operates to Phi Phi Don. Upon arrival at the Tonsai Pier on Phi Phi Don, Bayview Resort Phi Phi Island - Beach Front Resort is just a short walk away. While private transfers are available, opting for the public ferry is a popular and scenic choice. For those seeking convenience, exploring the Airport transfer service options can be beneficial. Understanding how to get to Bayview Resort Phi Phi Island - Beach Front Resort involves this two-step process of reaching the island and then making your way to the resort.

Summary of Why You Should Choose Bayview Resort Phi Phi Island - Beach Front Resort

Bayview Resort Phi Phi Island - Beach Front Resort stands out as an excellent choice for your Krabi holiday. Its prime beachfront location offers unparalleled access to the stunning Phi Phi islands. The resort provides a comfortable and welcoming environment, ensuring a relaxing stay after your island explorations. Friendly service and convenient access to local attractions and dining make it a top pick for many travelers.

  • Prime beachfront location on Phi Phi Don.
  • Comfortable and clean accommodation.
  • Easy access to local amenities and attractions.
  • A perfect base for exploring the Phi Phi Islands.

Ready to experience the magic of Phi Phi? Check room availability at Bayview Resort Phi Phi Island - Beach Front Resort and book your unforgettable getaway today. For the best deals, consider using Traveloka.

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All facilities in Bayview Resort Phi Phi Island - Beach Front Resort

Swimming Pool Bayview Resort Phi Phi Island - Beach Front Resort
Swimming Pool
Common Space Bayview Resort Phi Phi Island - Beach Front Resort
Common Space
Exterior Bayview Resort Phi Phi Island - Beach Front Resort
Exterior
Others Bayview Resort Phi Phi Island - Beach Front Resort
Others
Restaurant Bayview Resort Phi Phi Island - Beach Front Resort
Restaurant

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Private beach
  • Barbecue

General

  • Banquet
  • Smoking area
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Cruise shuttle

Public Facilities

  • Safety deposit box

Business Facilities

  • Computer station

Accommodation Policy & General Information in Bayview Resort Phi Phi Island - Beach Front Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bayview Resort Phi Phi Island - Beach Front Resort
167
Number of floors in Bayview Resort Phi Phi Island - Beach Front Resort
1
Another facilities in Bayview Resort Phi Phi Island - Beach Front Resort
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked questions about Bayview Resort Phi Phi Island - Beach Front Resort

What are available facilities at Bayview Resort Phi Phi Island - Beach Front Resort?
There are top facilites at Bayview Resort Phi Phi Island - Beach Front Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bayview Resort Phi Phi Island - Beach Front Resort?
The standard check-in time at Bayview Resort Phi Phi Island - Beach Front Resort is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Bayview Resort Phi Phi Island - Beach Front Resort provide breakfast?
Yes, Bayview Resort Phi Phi Island - Beach Front Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bayview Resort Phi Phi Island - Beach Front Resort?
Bayview Resort Phi Phi Island - Beach Front Resort has a 3.0-star rating.
How many floors does Bayview Resort Phi Phi Island - Beach Front Resort have?
Bayview Resort Phi Phi Island - Beach Front Resort has 1.
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Bayview Resort Phi Phi Island - Beach Front Resort reviews and ratings

7.4
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Bayview Resort Phi Phi Island - Beach Front Resort

Number of reviews per page
20
40
Top reviews
Leanne
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

You can’t beat the view, it’s amazing! Need to be some what fit to walk up stairs/hills to room. Basic breakfast, restaurant/bar very basic
Mario N
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Hotel needs a
Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing place would stay there again
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beach was spectacular. Room is dated as is the rest of the property. Staff friendly and helpful.
James
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room check in is 2pm. We arrived 1.40pm but had to sit and wait 20 minutes for the room, as did everyone else who arrived before 2pm. No way housekeeping got 6-8 rooms ready in that 20 minutes! Just silly and annoying. Pictures on Hotels.com are probably of when the rooms were either brand new (20 years ago?) or one that has been refurbished. Our Grand room was old and not on the front row as promised. Very 1980s inside, worn/tired but reasonably clean. Minimal facilities. One towel each. No hairdryer. Only reason for staying here is the view, which is great. However, most rooms either requires a steep uphill walk or a 8-10 minute undulating walk to the end of the resort, as ours did. Not suitable for anyone with any walking or health issues as there is no transport at the hotel. The night before leaving we confirmed the 8am boat back to the Pier. Only to be told the next morning that the boat could not operate due to low tide. If only tide times could be predicted or were available in a book or online! So we had to walk 15 minutes, with all luggage back to the Pier. No transportation was provided/available. So essentially getting to and from the hotel is not easy. Getting around the hotel is not easy. Rooms are tired and not as shown in the pictures. However, view from the room is good, even though we were not on the front row as promised!
Read More
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely staff, clean, good food
Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Grand Delux beachfront villa had stunning views
Peter
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

More attention should be given to indicate the often difficult trek up and down from your accommodation to the ground level. If you have any mobility issues it is quite a challenge to access above the 3 rd level of cottages. Loved the location and the beach. For a quieter stay and less crowds this area is great on PhiPhi Don
Debby
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean but lack of the facilities they say they have pool area not functioning and derelict and seriously needs a refurb, bedrooms are tired and the room service doesn’t always answer but the staff are helpful and friendly and the place is clean breakfast is also good xx. Our room had a superb view
Agnieszka
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We booked the room for 3 persons. We didn't receive additional bed. They said that we w will receive next day but we didn't. The bungalow was very high on the mountain. There was no water in the batroom
Pierre
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

View from balcony is fantastic. Grounds are well maintained
hayley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was beautiful. Toilet broke a few times
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful room with amazing view of the ocean & mountains! Only issue was the outdated bathroom with salt water coming from taps. This needs to be fixed.
Nicholas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Location is amazing! Right on the beach which didn't get too busy in the reserved area. Short stroll into town, about 15 minutes. We had reserved 2 separate units and asked for them to be close together. We were given one larger unit with an additional bedroom. Whilst this was convenient as a family of 5 staying on Christmas Day, this unit seemed a lot older than the rest. Was poorly decorated, run down and dirty. The balcony was the only one on the site that hadn't been updated. The location made up for it and we spent little time in the room, but if you are offered that room I'd decline it! Breakfast ok. Swimming pool was ok but needs updating and no staff there or bar open. I would stay here again,.in a different room!
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Armando
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room had a nice view. The bathroom is outdated compared to the rest of the room. Getting to the rooms is a walk/hike keep that in mind when booking. The location and staff is great.
Burt
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The pool needs some attention
Kayeng
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lot of mosquitoes and the premium villas are VERY far away
Anand
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It's sad to see a hotel with soo much potential be in this state. With a few improvements (starting with guest relations and bathroom renovations) Bay View could very well be a 4 star hotel. In addition, general communications standards need to be improved (e.g not explaining the filter water in the room, not explaining how the locks work but explaining items that did not need elaborating - certainly some things seem obvious in retrospect). The staff are great, friendly and need to be forgiven re: language barrier but may need some training. I read a comment saying they were great but ineffectual - I agree. Sadly, for now, a 3 star rating is generous. Have a look at the sister hotel Bay Samui Resort to form an opinion on the group. That being said, we enjoyed our stay. The hotel is recommended to anyone who doesn't mind the exercise involved in accessing the hotel + rooms and isn't too picky on service or bathrooms.
Read More
Frances
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lots of elevation and no elevator. Staff good but a bit ineffectual. Out of 5 days the toilet didn’t work for 4 days!! Fabulous view from balcony but on the whole resort very run down and tired. Standard of cleanliness could be better. For arrival and departure need to go by Long-tail boat which means climbing over the side and up a ladder- soaked to the waist. Alternate is to walk about a km. Only food available is buffet breakfast. If you want anything else need to walk on beach then a walkway to restaurants
Read More
Jamie
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Staff were excellent but facility was outdated and the layout of the rooms would make a lot of people struggle to access their rooms.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Bayview Resort Phi Phi Island - Beach Front Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Bayview Resort Phi Phi Island - Beach Front Resort

Number of reviews per page
20
40
Top reviews
Leanne
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

You can’t beat the view, it’s amazing! Need to be some what fit to walk up stairs/hills to room. Basic breakfast, restaurant/bar very basic
Mario N
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Hotel needs a
Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing place would stay there again
Rita
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beach was spectacular. Room is dated as is the rest of the property. Staff friendly and helpful.
James
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room check in is 2pm. We arrived 1.40pm but had to sit and wait 20 minutes for the room, as did everyone else who arrived before 2pm. No way housekeeping got 6-8 rooms ready in that 20 minutes! Just silly and annoying. Pictures on Hotels.com are probably of when the rooms were either brand new (20 years ago?) or one that has been refurbished. Our Grand room was old and not on the front row as promised. Very 1980s inside, worn/tired but reasonably clean. Minimal facilities. One towel each. No hairdryer. Only reason for staying here is the view, which is great. However, most rooms either requires a steep uphill walk or a 8-10 minute undulating walk to the end of the resort, as ours did. Not suitable for anyone with any walking or health issues as there is no transport at the hotel. The night before leaving we confirmed the 8am boat back to the Pier. Only to be told the next morning that the boat could not operate due to low tide. If only tide times could be predicted or were available in a book or online! So we had to walk 15 minutes, with all luggage back to the Pier. No transportation was provided/available. So essentially getting to and from the hotel is not easy. Getting around the hotel is not easy. Rooms are tired and not as shown in the pictures. However, view from the room is good, even though we were not on the front row as promised!
Read More
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely staff, clean, good food
Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Grand Delux beachfront villa had stunning views
Peter
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

More attention should be given to indicate the often difficult trek up and down from your accommodation to the ground level. If you have any mobility issues it is quite a challenge to access above the 3 rd level of cottages. Loved the location and the beach. For a quieter stay and less crowds this area is great on PhiPhi Don
Debby
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean but lack of the facilities they say they have pool area not functioning and derelict and seriously needs a refurb, bedrooms are tired and the room service doesn’t always answer but the staff are helpful and friendly and the place is clean breakfast is also good xx. Our room had a superb view
Agnieszka
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We booked the room for 3 persons. We didn't receive additional bed. They said that we w will receive next day but we didn't. The bungalow was very high on the mountain. There was no water in the batroom
Pierre
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

View from balcony is fantastic. Grounds are well maintained
hayley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was beautiful. Toilet broke a few times
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful room with amazing view of the ocean & mountains! Only issue was the outdated bathroom with salt water coming from taps. This needs to be fixed.
Nicholas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Location is amazing! Right on the beach which didn't get too busy in the reserved area. Short stroll into town, about 15 minutes. We had reserved 2 separate units and asked for them to be close together. We were given one larger unit with an additional bedroom. Whilst this was convenient as a family of 5 staying on Christmas Day, this unit seemed a lot older than the rest. Was poorly decorated, run down and dirty. The balcony was the only one on the site that hadn't been updated. The location made up for it and we spent little time in the room, but if you are offered that room I'd decline it! Breakfast ok. Swimming pool was ok but needs updating and no staff there or bar open. I would stay here again,.in a different room!
Read More
Armando
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room had a nice view. The bathroom is outdated compared to the rest of the room. Getting to the rooms is a walk/hike keep that in mind when booking. The location and staff is great.
Burt
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The pool needs some attention
Kayeng
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A lot of mosquitoes and the premium villas are VERY far away
Anand
icon-with Partner
with Partner
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It's sad to see a hotel with soo much potential be in this state. With a few improvements (starting with guest relations and bathroom renovations) Bay View could very well be a 4 star hotel. In addition, general communications standards need to be improved (e.g not explaining the filter water in the room, not explaining how the locks work but explaining items that did not need elaborating - certainly some things seem obvious in retrospect). The staff are great, friendly and need to be forgiven re: language barrier but may need some training. I read a comment saying they were great but ineffectual - I agree. Sadly, for now, a 3 star rating is generous. Have a look at the sister hotel Bay Samui Resort to form an opinion on the group. That being said, we enjoyed our stay. The hotel is recommended to anyone who doesn't mind the exercise involved in accessing the hotel + rooms and isn't too picky on service or bathrooms.
Read More
Frances
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lots of elevation and no elevator. Staff good but a bit ineffectual. Out of 5 days the toilet didn’t work for 4 days!! Fabulous view from balcony but on the whole resort very run down and tired. Standard of cleanliness could be better. For arrival and departure need to go by Long-tail boat which means climbing over the side and up a ladder- soaked to the waist. Alternate is to walk about a km. Only food available is buffet breakfast. If you want anything else need to walk on beach then a walkway to restaurants
Read More
Jamie
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Staff were excellent but facility was outdated and the layout of the rooms would make a lot of people struggle to access their rooms.
Number of reviews per page
20
40