Bayview Resort Phi Phi Island - Beach Front Resort

Resorts
7.2
/10
Pleasant
1,026 reviews

What Guests Say About Their Stay

Yoga T.

8.5
/ 10
Good hotel if you want to refresh. My room is clean. Breakfast is good. Recommended hotel.
In the Area
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69 Moo 7, Leam Hin Beach, Ton Sai Bay, Mueang Krabi District, Koh Phi Phi, Krabi, Thailand, 81000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
note: resort was previously named Bay View Resort and Premier Resort Bayview Resort Phi Phi Island - Beach Front Resort is located in area / city Ton Sai Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bayview Resort Phi Phi Island - Beach Front Resort

69 Moo 7, Leam Hin Beach, Ton Sai Bay, Mueang Krabi District, Koh Phi Phi, Krabi, Thailand, 81000
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Discover More About Bayview Resort Phi Phi Island - Beach Front Resort

note: resort was previously named Bay View Resort and Premier Resort

Location


Bayview Resort Phi Phi Island - Beach Front Resort is located in area / city Ton Sai Bay.

About Bayview Resort Phi Phi Island - Beach Front Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bayview Resort Phi Phi Island - Beach Front Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bayview Resort Phi Phi Island - Beach Front Resort exclusively for you.

With all facilities offered, Bayview Resort Phi Phi Island - Beach Front Resort is the right place to stay.

All facilities in Bayview Resort Phi Phi Island - Beach Front Resort

Others Bayview Resort Phi Phi Island - Beach Front Resort
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Private beach
  • Barbecue

Food and Drinks

  • Bar
  • Beach Bar
  • Breakfast

General

  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Shuttle Service

  • Cruise shuttle
  • Airport transfer (surcharge)

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Accommodation Policy & General Information in Bayview Resort Phi Phi Island - Beach Front Resort

Important Note
  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1950 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi. This property is only accessible by ferry boat, which departs Rassada pier at 11 AM and 1:30 PM. From Phuket International Airport, Rassada pier is about an hour’s taxi ride. Ferry tickets can be purchased at the airport. Guests are advised to book flights that arrive in Phuket early enough to catch the ferry if they wish to arrive at the property the same day. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bayview Resort Phi Phi Island - Beach Front Resort
167
Another facilities in Bayview Resort Phi Phi Island - Beach Front Resort
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Bayview Resort Phi Phi Island - Beach Front Resort

What are available facilities at Bayview Resort Phi Phi Island - Beach Front Resort?
There are top facilites at Bayview Resort Phi Phi Island - Beach Front Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bayview Resort Phi Phi Island - Beach Front Resort?
The standard check-in time at Bayview Resort Phi Phi Island - Beach Front Resort is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Bayview Resort Phi Phi Island - Beach Front Resort provide breakfast?
Yes, Bayview Resort Phi Phi Island - Beach Front Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Bayview Resort Phi Phi Island - Beach Front Resort have?
Bayview Resort Phi Phi Island - Beach Front Resort is a 3.0-star hotel.
How many rooms does Bayview Resort Phi Phi Island - Beach Front Resort have?
Bayview Resort Phi Phi Island - Beach Front Resort has 167 rooms in total.
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More Reviews from Other Guests in Bayview Resort Phi Phi Island - Beach Front Resort

7.2
Pleasant
From 996 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

6.8

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Traveler Reviews Bayview Resort Phi Phi Island - Beach Front Resort

Number of reviews per page
20
40
Top reviews
Kayeng
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lot of mosquitoes and the premium villas are VERY far away
Anand
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's sad to see a hotel with soo much potential be in this state. With a few improvements (starting with guest relations and bathroom renovations) Bay View could very well be a 4 star hotel. In addition, general communications standards need to be improved (e.g not explaining the filter water in the room, not explaining how the locks work but explaining items that did not need elaborating - certainly some things seem obvious in retrospect). The staff are great, friendly and need to be forgiven re: language barrier but may need some training. I read a comment saying they were great but ineffectual - I agree. Sadly, for now, a 3 star rating is generous. Have a look at the sister hotel Bay Samui Resort to form an opinion on the group. That being said, we enjoyed our stay. The hotel is recommended to anyone who doesn't mind the exercise involved in accessing the hotel + rooms and isn't too picky on service or bathrooms.
Read More
Frances
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lots of elevation and no elevator. Staff good but a bit ineffectual. Out of 5 days the toilet didn’t work for 4 days!! Fabulous view from balcony but on the whole resort very run down and tired. Standard of cleanliness could be better. For arrival and departure need to go by Long-tail boat which means climbing over the side and up a ladder- soaked to the waist. Alternate is to walk about a km. Only food available is buffet breakfast. If you want anything else need to walk on beach then a walkway to restaurants
Read More
Jamie
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were excellent but facility was outdated and the layout of the rooms would make a lot of people struggle to access their rooms.
Burt
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

inconvenient
Ericka
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was really nice. However, you need to walk up and down steep hills ALOT!!! Also, the pool says it has a swim up bar…it does NOT! It also only has about 4 chairs and is sketchy. Gotta love cats cause they are everywhere!!! 😻
Sharlene
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This property needs some rehabilitation. The bungalow was in rough shape; bathroom was gross. We saw two cockroaches in our room. The walk to our bungalow was long and hilly. The property was not conveniently located. While they do provide luggage service via longboat, when we were in town we asked the longboat driver if we could get a ride back on the next boat and he said “you walk”. Breakfast was so so. The pool was cloudy, dirty and not well kept. Would not recommend, especially for the price we paid. One plus: the view was amazing and the beach was nice, but I think you can get that at any beachfront hotel on Phi Phi.
Read More
Anthony
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The property was in a perfect location with probably the best view on the bay.The only thing this hotel needs is TLC inside the rooms especially the bathrooms.. It doest have to be luxurious, but clean and updated...
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We rented a bungalow with ocean view. The room itself looked like on the pictures and the living room was large and clean. However, the bathroom was filthy and dirty. It looked like something you expect from a hostel. We notified the front desk and she offered another bungalow or to send the cleaning crew. We didn’t want to move so we opted for the cleaning crew. Even after visiting twice it was still nasty. The restaurant and reception is also outdated and needs renovations. The location is great about 10-15 minutes to the center and it offers a very nice beach.
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Ian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property was on the beach, each villa had a view/partial view of water. That was great. Condition of the rooms were dated and old, pool bar and other bar areas other than the main facility were neglected and not set up for use. Good location and service, but dated, old needs some repair.
Regina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The view of the bay and nearby Phi Phi Leh Island is incredible and is really the main selling point for staying here. The grounds are also quite pretty. If you like quiet, then the private beach is also nice. (If you're looking for more action and a party like atmosphere, then you're going to want to visit Lo Dalum Beach - which is about a 15 minute walk away). The room we stayed in itself was okay. The bathroom windows didn't close all the way so that was a problem in terms of keeping out mosquitoes and keeping in air conditioned cold air. (I should note though, that this is not unusual for hotels in this area.) The property is a little bit of a walk from the main area of town and Lo Dalum Beach, but it's not bad if you're not doing it with luggage. There are coffee shops, stores, restaurants and bars all along the way and you have gorgeous views of the harbor as you walk. Note though, that when you first arrive, the hotel staff can meet you at the pier and bring you and your luggage on a long tail boat to the property. While it is possible to walk from the pier, we were happy to be able to utilize the complimentary hotel luggage transfer service.
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Matt
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Hotel has its own free longboat service to get help take you and your bags to and from the ferry. Walk to main part of town was short, only a tiny bit across the beach then on a path. Hotel room was nice. Pool area, bar area and bathrooms in need of some TLC.
Carolina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We stayed in a Villa with seaview. The room is good and balconies overlook the beach and cliffs of Phi Phi. The property is a bit further out of the main area and you have to at the end of the pathway walk for a few metres on sand to reach the reception. Although the rooms are spacious and have nice views, the bathrooms are in need of a reno, we had a handhold shower with low pressure and toilets do not flush well.
Read More
Ligia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The room is nice and has a beautiful view. The bathroom is big, but it is screaming for a renovation. The toilet is stained and disgusting. You also have to walk on the sand to get to the hotel. Literally there is no road or pavement that leads you to the hotel, so every time you leave the hotel you will get your feet and/or shoes dirty. It is also a good 20-minute walk away from the main area, which limits your convenience to get food or anything. Besides the sand, you will also have to go up uphill to get to your room. A bit hard on the legs, but a great end to the cardio session you had after walking for 20 minutes to get back to the hotel.
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Patrick
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The view was exception. Away from town noise. 15 min walk to town. Easy
ALEXANDER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Spectacular view from the room, common areas such as the pool and restaurant are very poor. Basic breakfast but what makes it worth it are the rooms with a view of the bay and the location of the hotel.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

the only good thing i could say for this property is the beautiful view it offers. its a far walk from the pier, and partially through sand since the pathway ends before getting to the resort. the room was very very dirty with bugs and lizards able to get inside easily due to cracks around the main door. after walking nearly 1km to reach the resort, we had to walk mostly uphill to our villa. the breakfast was extremely limited. the bed was uncomfortable and small. if you are willing to risk the quality of the villa/room for the quality of the view, this is the place!
Read More
Robert
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

It was nothing like you it was advertised on hotels.com. he was situation of showing one thing and giving us another thing we were very disappointed and really left the hotel
Maysa
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We arrived and were told the room we had booked had been given to someone else. We paid extra for a nicer room and to be told on the check in day after a whole day of travel it was not available was ridiculous. What’s worse is they were not upfront intially and we were stood waiting 20 minutes. They should have messaged us before hand to let us know. They stated that apparently Expedia does not pay them in advance so they gave the room away? They did put us in a different room which was semi decent and afterward staff were nice and gave us a nice fruit platter. I understand it may have been system issue but it was frustrating at time. Room was decent and breakfast was okay.
Read More
Tania
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I loved the view, staff was very friendly and helpful, had a few issues with the room during check-in however staff was very quick to help solve any inconveniences. Would stay again.
Number of reviews per page
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Others 4 Bayview Resort Phi Phi Island - Beach Front Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 996 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.6

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bayview Resort Phi Phi Island - Beach Front Resort

Number of reviews per page
20
40
Top reviews
Kayeng
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A lot of mosquitoes and the premium villas are VERY far away
Anand
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's sad to see a hotel with soo much potential be in this state. With a few improvements (starting with guest relations and bathroom renovations) Bay View could very well be a 4 star hotel. In addition, general communications standards need to be improved (e.g not explaining the filter water in the room, not explaining how the locks work but explaining items that did not need elaborating - certainly some things seem obvious in retrospect). The staff are great, friendly and need to be forgiven re: language barrier but may need some training. I read a comment saying they were great but ineffectual - I agree. Sadly, for now, a 3 star rating is generous. Have a look at the sister hotel Bay Samui Resort to form an opinion on the group. That being said, we enjoyed our stay. The hotel is recommended to anyone who doesn't mind the exercise involved in accessing the hotel + rooms and isn't too picky on service or bathrooms.
Read More
Frances
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lots of elevation and no elevator. Staff good but a bit ineffectual. Out of 5 days the toilet didn’t work for 4 days!! Fabulous view from balcony but on the whole resort very run down and tired. Standard of cleanliness could be better. For arrival and departure need to go by Long-tail boat which means climbing over the side and up a ladder- soaked to the waist. Alternate is to walk about a km. Only food available is buffet breakfast. If you want anything else need to walk on beach then a walkway to restaurants
Read More
Jamie
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were excellent but facility was outdated and the layout of the rooms would make a lot of people struggle to access their rooms.
Burt
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

inconvenient
Ericka
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was really nice. However, you need to walk up and down steep hills ALOT!!! Also, the pool says it has a swim up bar…it does NOT! It also only has about 4 chairs and is sketchy. Gotta love cats cause they are everywhere!!! 😻
Sharlene
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This property needs some rehabilitation. The bungalow was in rough shape; bathroom was gross. We saw two cockroaches in our room. The walk to our bungalow was long and hilly. The property was not conveniently located. While they do provide luggage service via longboat, when we were in town we asked the longboat driver if we could get a ride back on the next boat and he said “you walk”. Breakfast was so so. The pool was cloudy, dirty and not well kept. Would not recommend, especially for the price we paid. One plus: the view was amazing and the beach was nice, but I think you can get that at any beachfront hotel on Phi Phi.
Read More
Anthony
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The property was in a perfect location with probably the best view on the bay.The only thing this hotel needs is TLC inside the rooms especially the bathrooms.. It doest have to be luxurious, but clean and updated...
Daniel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We rented a bungalow with ocean view. The room itself looked like on the pictures and the living room was large and clean. However, the bathroom was filthy and dirty. It looked like something you expect from a hostel. We notified the front desk and she offered another bungalow or to send the cleaning crew. We didn’t want to move so we opted for the cleaning crew. Even after visiting twice it was still nasty. The restaurant and reception is also outdated and needs renovations. The location is great about 10-15 minutes to the center and it offers a very nice beach.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property was on the beach, each villa had a view/partial view of water. That was great. Condition of the rooms were dated and old, pool bar and other bar areas other than the main facility were neglected and not set up for use. Good location and service, but dated, old needs some repair.
Regina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The view of the bay and nearby Phi Phi Leh Island is incredible and is really the main selling point for staying here. The grounds are also quite pretty. If you like quiet, then the private beach is also nice. (If you're looking for more action and a party like atmosphere, then you're going to want to visit Lo Dalum Beach - which is about a 15 minute walk away). The room we stayed in itself was okay. The bathroom windows didn't close all the way so that was a problem in terms of keeping out mosquitoes and keeping in air conditioned cold air. (I should note though, that this is not unusual for hotels in this area.) The property is a little bit of a walk from the main area of town and Lo Dalum Beach, but it's not bad if you're not doing it with luggage. There are coffee shops, stores, restaurants and bars all along the way and you have gorgeous views of the harbor as you walk. Note though, that when you first arrive, the hotel staff can meet you at the pier and bring you and your luggage on a long tail boat to the property. While it is possible to walk from the pier, we were happy to be able to utilize the complimentary hotel luggage transfer service.
Read More
Matt
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Hotel has its own free longboat service to get help take you and your bags to and from the ferry. Walk to main part of town was short, only a tiny bit across the beach then on a path. Hotel room was nice. Pool area, bar area and bathrooms in need of some TLC.
Carolina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We stayed in a Villa with seaview. The room is good and balconies overlook the beach and cliffs of Phi Phi. The property is a bit further out of the main area and you have to at the end of the pathway walk for a few metres on sand to reach the reception. Although the rooms are spacious and have nice views, the bathrooms are in need of a reno, we had a handhold shower with low pressure and toilets do not flush well.
Read More
Ligia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The room is nice and has a beautiful view. The bathroom is big, but it is screaming for a renovation. The toilet is stained and disgusting. You also have to walk on the sand to get to the hotel. Literally there is no road or pavement that leads you to the hotel, so every time you leave the hotel you will get your feet and/or shoes dirty. It is also a good 20-minute walk away from the main area, which limits your convenience to get food or anything. Besides the sand, you will also have to go up uphill to get to your room. A bit hard on the legs, but a great end to the cardio session you had after walking for 20 minutes to get back to the hotel.
Read More
Patrick
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The view was exception. Away from town noise. 15 min walk to town. Easy
ALEXANDER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Spectacular view from the room, common areas such as the pool and restaurant are very poor. Basic breakfast but what makes it worth it are the rooms with a view of the bay and the location of the hotel.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

the only good thing i could say for this property is the beautiful view it offers. its a far walk from the pier, and partially through sand since the pathway ends before getting to the resort. the room was very very dirty with bugs and lizards able to get inside easily due to cracks around the main door. after walking nearly 1km to reach the resort, we had to walk mostly uphill to our villa. the breakfast was extremely limited. the bed was uncomfortable and small. if you are willing to risk the quality of the villa/room for the quality of the view, this is the place!
Read More
Robert
2.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

It was nothing like you it was advertised on hotels.com. he was situation of showing one thing and giving us another thing we were very disappointed and really left the hotel
Maysa
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

We arrived and were told the room we had booked had been given to someone else. We paid extra for a nicer room and to be told on the check in day after a whole day of travel it was not available was ridiculous. What’s worse is they were not upfront intially and we were stood waiting 20 minutes. They should have messaged us before hand to let us know. They stated that apparently Expedia does not pay them in advance so they gave the room away? They did put us in a different room which was semi decent and afterward staff were nice and gave us a nice fruit platter. I understand it may have been system issue but it was frustrating at time. Room was decent and breakfast was okay.
Read More
Tania
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I loved the view, staff was very friendly and helpful, had a few issues with the room during check-in however staff was very quick to help solve any inconveniences. Would stay again.
Number of reviews per page
20
40