The Empress Chiang Mai

Hotels
9.1
/10
Exceptional
1,096 reviews

What Guests Say About Their Stay

Janjira M.

8.5
/ 10
How many times have you been impressed every time? Clean rooms, lovely staff, very good service.
See original

amarin s.

8.0
/ 10
Near to convenient. Walking out to the market is easy.
See original

Sitthichai M.

8.8
/ 10
Clean atmosphere good service good offline
See original

Chananporn Jaisaodee

8.5
/ 10
Good service and nice location.

Charemchal N.

9.7
/ 10
Lovely staff, good service, clean rooms, delicious breakfast.
See original
In the Area
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199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai, Chiang Mai, Thailand, 50100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Empress Chiang Mai is a hotel is located at Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Empress Chiang Mai

199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai, Chiang Mai, Thailand, 50100
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Discover More About The Empress Chiang Mai

Discover The Empress Chiang Mai: Your Gateway to Northern Thailand's Charm

Welcome to The Empress Chiang Mai, a distinguished hotel nestled in the heart of Thailand's cultural capital. Offering a blend of classic elegance and modern comfort, The Empress Chiang Mai provides an unforgettable experience for travellers seeking both relaxation and adventure. Room rates at The Empress Chiang Mai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Empress Chiang Mai Location

The Empress Chiang Mai is ideally situated in the vibrant Mueang Chiang Mai District, placing you right in the pulse of this captivating city. Located approximately 5 kilometres from the Chiang Mai International Airport (CNX), reaching your accommodation is a breeze. The hotel is also conveniently positioned within easy reach of the Old City's ancient temples and bustling night markets, offering a perfect base for exploring all that Chiang Mai has to offer. The atmosphere here is one of refined tranquility, yet you're never far from the energetic buzz of local life, with charming cafes and artisan shops just a stone's throw away.

The Empress Chiang Mai Facilities & Services

Facilities for guests at The Empress Chiang Mai are designed to ensure a comfortable and enjoyable stay.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip, open daily from 7:00 AM to 7:00 PM.
  • A well-equipped fitness centre, available for guests from 6:00 AM to 9:00 PM, to maintain your workout routine.
  • A serene day spa offering a range of rejuvenating treatments, with services available from 10:00 AM to 8:00 PM (additional charges apply).
  • Complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, offering secure and convenient access for those travelling by car.
  • A 24-hour front desk service, ready to assist with any queries or requests you may have.

The Empress Chiang Mai Room Types

Discover a range of inviting accommodations designed to suit every traveller's needs. The room types of The Empress Chiang Mai include:
  • Deluxe Room:

    Offering comfortable living spaces with city views. These rooms are strictly non-smoking and feature an en-suite bathroom, some with a bathtub.
  • Grand Deluxe Room:

    A step up in spaciousness, these rooms also provide city views and are non-smoking. Guests will find a well-appointed bathroom, with the option of a bathtub available.
  • Junior Suite:

    For those seeking a little more luxury, the Junior Suite offers enhanced amenities and city vistas. These are non-smoking rooms and include a bathtub for your relaxation.
  • Executive Suite:

    Experience elevated comfort and style in our Executive Suites, boasting panoramic city views. These premium non-smoking suites come complete with a bathtub.
The Empress Chiang Mai is a non-smoking property, with all rooms designated as non-smoking to ensure a fresh environment for all guests.

The Empress Chiang Mai Dining & Restaurants

Savour the diverse culinary offerings at The Empress Chiang Mai.
  • The Empress Restaurant:

    Enjoy a delightful breakfast buffet featuring a selection of international and local dishes. Breakfast is served daily from 6:30 AM to 10:00 AM, with an estimated price of 450 AUD per person.
  • The Coffee Shop:

    A casual spot for light meals, snacks, and refreshing beverages throughout the day. Open from 10:00 AM to 10:00 PM.
  • The Bar:

    Unwind with a handcrafted cocktail or a fine wine in a relaxed setting. Open from 5:00 PM to 11:00 PM.

The Empress Chiang Mai Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere surrounding The Empress Chiang Mai.
  • Wat Phra Singh:

    A magnificent Lanna-style temple, considered one of the most important in Chiang Mai, located just a short drive away.
  • Chiang Mai Night Bazaar:

    Experience the lively atmosphere of this famous market, perfect for souvenir shopping and sampling local street food.
  • Three Kings Monument:

    A significant landmark in the heart of the Old City, commemorating the founders of Chiang Mai.
  • Chiang Mai City Arts & Cultural Centre:

    Discover the history and art of Northern Thailand in this engaging museum.
  • Warorot Market (Kad Luang):

    Explore a bustling local market offering a wide array of fresh produce, local delicacies, and handicrafts.
If you are looking for other activities around The Empress Chiang Mai, check out the best deals on Traveloka: Recommended activities in Chiang Mai!

How to Get to The Empress Chiang Mai from the Airport

Navigating your journey to The Empress Chiang Mai is straightforward, with several convenient options available. The airport transfer service of The Empress Chiang Mai ensures a smooth arrival.
  • Airport Taxi:

    Metered taxis are readily available at Chiang Mai International Airport (CNX). The journey to The Empress Chiang Mai typically takes around 15-20 minutes and costs approximately 300-400 AUD.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective option.
  • Hotel Private Transfer:

    For a seamless and personalised experience, you can arrange a private airport transfer directly with The Empress Chiang Mai. Please contact the hotel in advance to book this service.
  • Public Transport:

    While less direct, local buses and songthaews (red trucks) operate from the airport and city centre, offering a budget-friendly way to reach the vicinity of the hotel.
For added convenience, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Empress Chiang Mai

Room availability at The Empress Chiang Mai ensures that your perfect Chiang Mai escape is within reach. Booking The Empress Chiang Mai is a decision you won't regret, thanks to its prime location, excellent facilities, and warm hospitality.
  • Prime Location:

    Situated in the heart of Mueang Chiang Mai District, offering easy access to attractions and amenities.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites to suit your needs.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and dining options.
  • Authentic Experience:

    Immerse yourself in the local culture with nearby temples, markets, and vibrant city life.
  • Value for Money:

    Competitive pricing and special offers, especially when booking through Traveloka.
Book your stay at The Empress Chiang Mai today and experience the magic of Northern Thailand. For more options, you can Book budget hotels in Chiang Mai and Easily book domestic and international flights at low prices.

All facilities in The Empress Chiang Mai

Swimming Pool The Empress Chiang Mai
Swimming Pool
Fitness Center The Empress Chiang Mai
Fitness Center
Functional Hall The Empress Chiang Mai
Functional Hall
Common Space The Empress Chiang Mai
Common Space
Lobby The Empress Chiang Mai
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

In-room Facilities

  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Bicycle storage

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in The Empress Chiang Mai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast. Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

Additional Policy

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast.

Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Chiang Mai
375
Number of floors in The Empress Chiang Mai
17
Another facilities in The Empress Chiang Mai
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked questions about The Empress Chiang Mai

What are available facilities at The Empress Chiang Mai?
There are top facilites at The Empress Chiang Mai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Empress Chiang Mai?
The standard check-in time at The Empress Chiang Mai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Empress Chiang Mai provide breakfast?
Yes, The Empress Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Empress Chiang Mai?
The Empress Chiang Mai has a 4.0-star rating.
How many floors does The Empress Chiang Mai have?
The Empress Chiang Mai has 17.
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The Empress Chiang Mai reviews and ratings

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Kathiravelupillai
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Family
Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice
Min
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Empress Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Kathiravelupillai
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Family
Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice
Min
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point
Read More
Number of reviews per page
20
40