The Empress Chiang Mai

Hotels
Preferred Partner Plus
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9.1
/10
Exceptional
1,095 reviews

What Guests Say About Their Stay

Janjira M.

8.5
/ 10
How many times have you been impressed every time? Clean rooms, lovely staff, very good service.
See original

amarin s.

8.0
/ 10
Near to convenient. Walking out to the market is easy.
See original

Sitthichai M.

8.8
/ 10
Clean atmosphere good service good offline
See original

Chananporn Jaisaodee

8.5
/ 10
Good service and nice location.

Charemchal N.

9.7
/ 10
Lovely staff, good service, clean rooms, delicious breakfast.
See original
In the Area
See Map
199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Chiang Mai, Thailand, 50100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named The Empress Hotel Chiang Mai The Empress Chiang Mai is a hotel is located at Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Empress Chiang Mai

199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Chiang Mai, Thailand, 50100
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Lobby The Empress Chiang Mai
Lobby 2 The Empress Chiang Mai

Discover More About The Empress Chiang Mai

The Empress Chiang Mai: Your Gateway to Northern Thailand's Charm

Welcome to The Empress Chiang Mai, a distinguished hotel nestled in the heart of Thailand's cultural capital. For Australian travellers seeking an authentic and comfortable Chiang Mai experience, The Empress Chiang Mai offers a perfect blend of convenience, excellent service, and proximity to the city's most captivating attractions. Whether you're drawn to the ancient temples, bustling night markets, or the serene natural beauty of the surrounding mountains, this hotel provides a welcoming base for your adventures. Rates at The Empress Chiang Mai start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Empress Chiang Mai

The Empress Chiang Mai is strategically located in the vibrant Mueang Chiang Mai District, a central hub that puts you right in the midst of Chiang Mai's rich cultural tapestry. Situated at {localAddressString}, the hotel offers a prime position that is both accessible and convenient. It's approximately a 15-minute drive from Chiang Mai International Airport (CNX), making your arrival and departure seamless. The surrounding area is alive with activity, offering a delightful mix of traditional Thai charm and modern amenities. You'll find yourself within easy reach of bustling local markets, authentic street food stalls, and a variety of shops, all contributing to the lively atmosphere of this historic city. For those looking to explore further, the hotel's location provides a good starting point for discovering the many wonders Chiang Mai has to offer, from ancient temples to scenic viewpoints.

Guest Facilities and Services at The Empress Chiang Mai

Guest facilities at The Empress Chiang Mai are designed to ensure a comfortable and enjoyable stay for all visitors. Understanding the needs of travellers, the hotel provides essential services that enhance your experience. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected with loved ones or plan your next day's exploration. A helpful 24-hour front desk is always available to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who appreciate a good start to their day, the hotel offers breakfast options that cater to various tastes, including local delights and familiar favourites, ensuring you can fuel up for a day of sightseeing. Secure luggage storage is also available, allowing you to make the most of your time in Chiang Mai without being weighed down by your belongings.

Room Information and Stay Experience at The Empress Chiang Mai

The Empress Chiang Mai offers a range of accommodation options designed to provide a restful sanctuary after a day of exploring. The room types of The Empress Chiang Mai are thoughtfully appointed to meet the needs of diverse travellers. Each room prioritises comfort, featuring well-maintained, clean environments with effective climate control systems to ensure a pleasant temperature regardless of the external weather. Guests can anticipate comfortable bedding, ensuring a good night's sleep. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and sizes are best confirmed directly, the focus remains on providing a clean, comfortable, and well-equipped space for your stay.

Recommended Nearby Dining and Cafes around The Empress Chiang Mai

Chiang Mai is renowned for its incredible culinary scene, and The Empress Chiang Mai places you in a prime position to experience it. The hotel itself offers dining options that provide a convenient and delicious way to start your day or enjoy a meal. Beyond the hotel, the surrounding streets are a treasure trove of gastronomic delights. You'll discover a vibrant array of local eateries serving authentic Northern Thai cuisine, from flavourful curries to spicy salads. For those who appreciate a good brew, the area is dotted with charming cafes offering expertly crafted coffee and tempting pastries, perfect for a leisurely brunch or a mid-afternoon pick-me-up. Exploring the local food markets is also a must, offering a sensory journey through fresh produce, local snacks, and regional specialties.

Popular Attractions and Activities near The Empress Chiang Mai

Chiang Mai is a city steeped in history and natural beauty, offering a wealth of attractions for every type of traveller. Within the Mueang Chiang Mai District and its immediate surroundings, you'll find iconic landmarks and engaging experiences. * Wat Phra Singh: One of Chiang Mai's most revered temples, known for its stunning Lanna architecture and important Buddha image. * Chiang Mai Old City: Explore the ancient walled city, home to numerous temples, historical sites, and charming streets perfect for wandering. * Doi Suthep Temple (Wat Phra That Doi Suthep): Perched on a mountain overlooking the city, this sacred temple offers breathtaking views and a significant cultural experience. * Chiang Mai Night Bazaar: A bustling market where you can find everything from local handicrafts and souvenirs to clothing and delicious street food. * Warorot Market (Kad Luang): A vibrant local market offering a glimpse into daily life, with stalls selling fresh produce, local snacks, clothing, and household goods. If you are looking for other activities around The Empress Chiang Mai, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Empress Chiang Mai from the Airport

Navigating your journey from Chiang Mai International Airport (CNX) to The Empress Chiang Mai is straightforward, with several convenient options available. Understanding how to get to The Empress Chiang Mai is key to a smooth arrival. * Public Metered Taxis: Available directly outside the airport terminals, these taxis offer a reliable and direct route to the hotel. Ensure the meter is used for fare calculation. * Rideshare Services: You can arrange for a rideshare service through your preferred app, with designated pick-up points at the airport. * Airport Shuttle Buses: While less direct than taxis, some shuttle services may operate routes that pass near the hotel or connect to the city centre, from where you can take a short taxi or rideshare. For a hassle-free journey, consider pre-booking your transport. You can explore options for an Airport transfer service to ensure a smooth transition from the moment you land.

Summary of Why You Should Choose The Empress Chiang Mai

The Empress Chiang Mai stands out as an excellent choice for Australian travellers looking for a well-located, comfortable, and welcoming hotel in Chiang Mai. Its key advantages include: * Prime Location: Situated in the heart of the Mueang Chiang Mai District, offering easy access to cultural sites, dining, and shopping. * Comfortable Accommodation: Rooms are designed for relaxation, featuring effective climate control and clean, well-maintained facilities. * Convenient Services: Enjoy free Wi-Fi, a 24-hour front desk, and secure luggage storage to enhance your stay. * Authentic Experience: Immerse yourself in the local culture with proximity to markets and traditional eateries. To ensure you secure the best rates and availability for your trip, it's recommended to Check room availability at The Empress Chiang Mai and Book The Empress Chiang Mai in advance. For your travel needs, you can also Book budget hotels in Chiang Mai and Easily book domestic and international flights at low prices through Traveloka.

All facilities in The Empress Chiang Mai

Swimming Pool The Empress Chiang Mai
Swimming Pool
Fitness Center The Empress Chiang Mai
Fitness Center
Functional Hall The Empress Chiang Mai
Functional Hall
Common Space The Empress Chiang Mai
Common Space
Lobby The Empress Chiang Mai
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • Poolside bar
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Reception hall
  • Banquet
  • Swimming pool
  • Smoking area

In-room Facilities

  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry

Things to Do

  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Bicycle storage

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in The Empress Chiang Mai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast. Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

Additional Policy

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast.

Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Chiang Mai
375
Number of floors in The Empress Chiang Mai
17
Another facilities in The Empress Chiang Mai
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about The Empress Chiang Mai

What are available facilities at The Empress Chiang Mai?
There are top facilites at The Empress Chiang Mai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Empress Chiang Mai?
The standard check-in time at The Empress Chiang Mai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Empress Chiang Mai provide breakfast?
Yes, The Empress Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Empress Chiang Mai?
The Empress Chiang Mai has a 4.0-star rating.
How many floors does The Empress Chiang Mai have?
The Empress Chiang Mai has 17.
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The Empress Chiang Mai reviews and ratings

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (95)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Dr. Dominique
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was a very lovely hotel, close walking distance to night market and other activities. Since it's not on the main busy road, it provides peace and quiet. I highly recommend it. I enjoyed having a mountain view room.
Yeo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The empress is located near the night market. The location is easy commute from the airport. The hotel staff are friendly & helpfull.
Yeo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I have been staying at this hotel whenever I am in Chiang Mai. Of course Shangri-La Chiang Mai is the hotel very popular with tourists. It is good because of all the facility they provided and a 5 star hotel in the heart of Chiang Mai. If you want to relax and enjoy the facilities Shangri La is the upmarket hotel. However if you are on a shopping spree & relax tour. The Empress Chiang Mai provides all you need for value and its location & comfort. Chiang Mai & Chiang Rai is my preferred destination for Northern Thailand away from bustling Bangkok
Read More
Darrel
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
Jacqueline
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Lucas
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, courteous staff
Kathiravelupillai
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Empress Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (95)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Dr. Dominique
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was a very lovely hotel, close walking distance to night market and other activities. Since it's not on the main busy road, it provides peace and quiet. I highly recommend it. I enjoyed having a mountain view room.
Yeo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The empress is located near the night market. The location is easy commute from the airport. The hotel staff are friendly & helpfull.
Yeo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I have been staying at this hotel whenever I am in Chiang Mai. Of course Shangri-La Chiang Mai is the hotel very popular with tourists. It is good because of all the facility they provided and a 5 star hotel in the heart of Chiang Mai. If you want to relax and enjoy the facilities Shangri La is the upmarket hotel. However if you are on a shopping spree & relax tour. The Empress Chiang Mai provides all you need for value and its location & comfort. Chiang Mai & Chiang Rai is my preferred destination for Northern Thailand away from bustling Bangkok
Read More
Darrel
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
Jacqueline
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Lucas
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, courteous staff
Kathiravelupillai
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Number of reviews per page
20
40