The Empress Chiang Mai

Hotels
9.1
/10
Exceptional
1,094 reviews

What Guests Say About Their Stay

Janjira M.

8.5
/ 10
How many times have you been impressed every time? Clean rooms, lovely staff, very good service.
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amarin s.

8.0
/ 10
Near to convenient. Walking out to the market is easy.
See original

Sitthichai M.

8.8
/ 10
Clean atmosphere good service good offline
See original

Chananporn Jaisaodee

8.5
/ 10
Good service and nice location.

Charemchal N.

9.7
/ 10
Lovely staff, good service, clean rooms, delicious breakfast.
See original
In the Area
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199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai, Chiang Mai, Thailand, 50100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Empress Chiang Mai is a hotel is located at Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Empress Chiang Mai

199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai, Chiang Mai, Thailand, 50100
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Discover More About The Empress Chiang Mai

Discover The Empress Chiang Mai: Your Gateway to Northern Thailand's Charm

Welcome to The Empress Chiang Mai, a distinguished hotel offering a blend of classic elegance and modern comfort in the heart of Thailand's cultural capital. Whether you're planning a romantic getaway, a family adventure, or a solo exploration of ancient temples and vibrant markets, The Empress Chiang Mai provides a welcoming sanctuary. Room rates at The Empress Chiang Mai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Empress Chiang Mai Location

Nestled in the vibrant Mueang Chiang Mai District, The Empress Chiang Mai is ideally situated to immerse you in the city's rich heritage and bustling modern life. Located at 199/42 ถนน ช้างคลาน, ช้างคลาน, อำเภอเมืองเชียงใหม่, เชียงใหม่, ประเทศไทย, 50100, the hotel is just a short distance from the city center, offering easy access to key attractions and transportation hubs. The atmosphere surrounding The Empress Chiang Mai is one of refined tranquility, yet it places you within easy reach of the lively night markets and the ancient city walls. Its central position makes it a perfect base for exploring everything Chiang Mai has to offer, from serene temples to bustling bazaars.

The Empress Chiang Mai Facilities & Services

Facilities for guests at The Empress Chiang Mai are designed to ensure a comfortable and memorable stay.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center to maintain your workout routine. Open daily from 6:00 AM to 10:00 PM, free of charge.
  • A serene spa and wellness center offering a range of rejuvenating treatments. Operating hours are from 10:00 AM to 8:00 PM, with treatments starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected.
  • On-site concierge services to assist with tour bookings and local recommendations. Available 24/7, free of charge.
  • Secure and complimentary on-site parking for guests arriving by car.
  • A business center equipped with essential facilities for corporate travelers. Available 24/7, with printing services at PHP 20 per page.
  • For families, a dedicated children's play area ensures younger guests are entertained. Open from 9:00 AM to 6:00 PM, free of charge.

The Empress Chiang Mai Room Types

The room types of The Empress Chiang Mai offer a variety of options to suit every traveler's needs, each designed with comfort and style in mind.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Grand Deluxe Room:

    Offering enhanced space and amenities, with City View or Garden View options. Non-smoking rooms are standard. Bathtub available in select rooms.
  • Junior Suite:

    A spacious option with a separate living area, available with City View. Non-smoking. Features a bathtub.
  • Executive Suite:

    For those seeking extra luxury, these suites offer panoramic City Views and premium amenities. Non-smoking. Includes a bathtub.
  • Presidential Suite:

    The pinnacle of luxury, offering expansive living spaces and breathtaking City Views. Non-smoking. Equipped with a bathtub.
The Empress Chiang Mai is not a pet-friendly hotel.

The Empress Chiang Mai Dining & Restaurants

Savor a culinary journey at The Empress Chiang Mai, where diverse dining options cater to every palate.
  • The Empress Restaurant:

    The hotel's main dining venue, offering a lavish breakfast buffet and an international à la carte menu for lunch and dinner. Estimated price per person: PHP 800 for dinner. Operating hours: 6:00 AM - 10:00 PM.
  • The Coffee Shop:

    A casual spot for light snacks, pastries, and freshly brewed coffee. Perfect for a mid-day break. Estimated price per person: PHP 300. Operating hours: 8:00 AM - 6:00 PM.
  • The Pool Bar:

    Enjoy refreshing drinks and light bites by the poolside. Estimated price per person: PHP 400. Operating hours: 10:00 AM - 8:00 PM.

The Empress Chiang Mai Nearby Attractions and Activities

Explore the wonders surrounding The Empress Chiang Mai, a city steeped in history and natural beauty.
  • Wat Phra Singh:

    One of Chiang Mai's most revered temples, known for its Lanna architecture and sacred Buddha image.
  • Chiang Mai Night Bazaar:

    A vibrant market offering a wide array of handicrafts, clothing, and local delicacies.
  • Three Kings Monument:

    A significant landmark commemorating the founders of Chiang Mai.
  • Chiang Mai City Arts & Cultural Centre:

    Discover the rich history and artistic heritage of the region.
  • Warorot Market (Kad Luang):

    A bustling local market where you can find fresh produce, local snacks, and everyday goods.
If you are looking for other activities around The Empress Chiang Mai, check out the best deals on Traveloka: Recommended activities in Chiang Mai!

How to Get to The Empress Chiang Mai from the Airport

Getting to The Empress Chiang Mai from Chiang Mai International Airport (CNX) is convenient, with several transportation options available.
  • Hotel Private Airport Transfer:

    The Empress Chiang Mai offers a dedicated airport transfer service for a seamless arrival. This service can be arranged in advance through the hotel. Estimated price: PHP 1,000 - PHP 1,500.
  • Metered Taxis:

    Available at the airport's official taxi stand. Ensure the meter is used for fair pricing. Estimated price: PHP 400 - PHP 600, depending on traffic.
  • Ride-hailing Services:

    Popular ride-hailing apps can be used to book a car to the hotel. Prices vary based on demand. Estimated price: PHP 350 - PHP 550.
  • Airport Limousine:

    For a more luxurious experience, airport limousine services are available. Estimated price: PHP 1,500 and above.
The journey from the airport to The Empress Chiang Mai typically takes around 15-30 minutes, depending on traffic conditions.

Summary of Why You Should Choose to Stay at The Empress Chiang Mai

The Empress Chiang Mai stands out as an exceptional choice for your Chiang Mai adventure, offering a perfect blend of comfort, convenience, and authentic Thai hospitality.
  • Prime Location:

    Situated in the heart of Mueang Chiang Mai District, providing easy access to major attractions and vibrant city life.
  • Excellent Facilities:

    From a refreshing swimming pool and fitness center to a relaxing spa, all your needs are catered for.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites ensure a restful stay, with options to suit different preferences.
  • Delicious Dining:

    Experience a variety of culinary delights at the hotel's on-site restaurants and bars.
  • Exceptional Service:

    The dedicated staff are committed to making your stay enjoyable and memorable.
Discover the best deals and ensure your preferred dates are available. Check for Room availability at The Empress Chiang Mai and start Booking The Empress Chiang Mai today through Traveloka. For your travel needs, you can also Easily book domestic and international flights at low prices.

All facilities in The Empress Chiang Mai

Swimming Pool The Empress Chiang Mai
Swimming Pool
Fitness Center The Empress Chiang Mai
Fitness Center
Functional Hall The Empress Chiang Mai
Functional Hall
Common Space The Empress Chiang Mai
Common Space
Lobby The Empress Chiang Mai
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

In-room Facilities

  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Bicycle storage

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in The Empress Chiang Mai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast. Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

Additional Policy

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast.

Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Chiang Mai
375
Number of floors in The Empress Chiang Mai
17
Another facilities in The Empress Chiang Mai
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in The Empress Chiang Mai

What are available facilities at The Empress Chiang Mai?
There are top facilites at The Empress Chiang Mai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Empress Chiang Mai?
The standard check-in time at The Empress Chiang Mai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Empress Chiang Mai provide breakfast?
Yes, The Empress Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Empress Chiang Mai?
The Empress Chiang Mai is a 4.0-star hotel.
How many floors does The Empress Chiang Mai have?
The Empress Chiang Mai has 17 floors.
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More Reviews from Other Guests in The Empress Chiang Mai

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Lucas
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, courteous staff
Kathiravelupillai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Empress Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Lucas
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, courteous staff
Kathiravelupillai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Read More
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Read More
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice
Number of reviews per page
20
40