The Empress Chiang Mai

Hotels
9.1
/10
Exceptional
1,094 reviews

What Guests Say About Their Stay

Janjira M.

8.5
/ 10
How many times have you been impressed every time? Clean rooms, lovely staff, very good service.
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amarin s.

8.0
/ 10
Near to convenient. Walking out to the market is easy.
See original

Sitthichai M.

8.8
/ 10
Clean atmosphere good service good offline
See original

Chananporn Jaisaodee

8.5
/ 10
Good service and nice location.

Charemchal N.

9.7
/ 10
Lovely staff, good service, clean rooms, delicious breakfast.
See original
In the Area
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199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai District, Chiang Mai, Thailand, 50100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Empress Chiang Mai is a hotel is located at Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Empress Chiang Mai

199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Mueang Chiang Mai District, Chiang Mai, Thailand, 50100
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Lobby The Empress Chiang Mai
Lobby 2 The Empress Chiang Mai

Discover More About The Empress Chiang Mai

Location


The Empress Chiang Mai is a hotel is located at Chang Khlan.

About The Empress Chiang Mai

Whether you are planning an event or other special occasions, The Empress Chiang Mai is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Empress Chiang Mai.

From business event to corporate gathering, The Empress Chiang Mai provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Empress Chiang Mai, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Empress Chiang Mai is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Empress Chiang Mai is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Empress Chiang Mai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Empress Chiang Mai is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Empress Chiang Mai.

All facilities in The Empress Chiang Mai

Swimming Pool The Empress Chiang Mai
Swimming Pool
Fitness Center The Empress Chiang Mai
Fitness Center
Functional Hall The Empress Chiang Mai
Functional Hall
Common Space The Empress Chiang Mai
Common Space
Lobby The Empress Chiang Mai
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna

In-room Facilities

  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Bicycle storage

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in The Empress Chiang Mai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast. Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

Additional Policy

Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast.

Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Chiang Mai
375
Number of floors in The Empress Chiang Mai
17
Another facilities in The Empress Chiang Mai
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in The Empress Chiang Mai

What are available facilities at The Empress Chiang Mai?
There are top facilites at The Empress Chiang Mai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Empress Chiang Mai?
The standard check-in time at The Empress Chiang Mai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Empress Chiang Mai provide breakfast?
Yes, The Empress Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Empress Chiang Mai?
The Empress Chiang Mai is a 4.0-star hotel.
How many floors does The Empress Chiang Mai have?
The Empress Chiang Mai has 17 floors.
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More Reviews from Other Guests in The Empress Chiang Mai

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice
Min
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point
Read More
David
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice
becky
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Top notch service.
Kristoff
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
EBENEZER
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My stay at Empress Hotel was a most wonderful experience. Empress is located in a beautiful and safe city, Chiang Mai, and it's close to EVERYTHING. You can walk to many restaurants, and the major markets are all within a walking distance. The people of Chiang Mai are friendly, and the cost of living is low. The staff are so friendly and courteous. My birthday fell during my stay at Empress, and they lavished me with so many gifts! What an experience. I thank the staff for the outstanding hospitality.
Read More
Dominique
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Large and older hotel with some character. Excellent value for the price. Lobby is very nice looking. Caters mainly to tour groups and not business traveler like me. Easy walking distance from major 5 stars international hotels where conferences are held.
Abida
icon-Family
Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everything is very nice and quiet .
linh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets.
Curtis
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Empress Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Sharon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room had outdated furniture. The staff was not very welcoming. Breakfast was a bit below average.
qun fang Maria
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I don’t have free breakfast
Sandeep
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were given the old Empress Hotel. The room really needs updating. The electrical switches were broken. We had to call them to fix one of the switch. Bathroom had a tub which is so outdated. Very small bathroom. Not sure why they did not give us the new Empress building room.
Muhammad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, Nice & friendly staff
Angela
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Austin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and well maintained
Clive
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every thing was great except the pool area needs refurbished.
David
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice
Min
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point
Read More
David
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice
becky
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Top notch service.
Kristoff
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
EBENEZER
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My stay at Empress Hotel was a most wonderful experience. Empress is located in a beautiful and safe city, Chiang Mai, and it's close to EVERYTHING. You can walk to many restaurants, and the major markets are all within a walking distance. The people of Chiang Mai are friendly, and the cost of living is low. The staff are so friendly and courteous. My birthday fell during my stay at Empress, and they lavished me with so many gifts! What an experience. I thank the staff for the outstanding hospitality.
Read More
Dominique
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Large and older hotel with some character. Excellent value for the price. Lobby is very nice looking. Caters mainly to tour groups and not business traveler like me. Easy walking distance from major 5 stars international hotels where conferences are held.
Abida
icon-Family
Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Everything is very nice and quiet .
linh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets.
Curtis
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good.
Number of reviews per page
20
40