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The Empress Chiang Mai

Hotels
Finding rooms for you...
9.1
Exceptional
1,096 reviews

What Guests Say About Their Stay

Randal O.

9.1
/ 10
I loved the welcoming basket. It was full of goodies and some extra water. Totally unexpected 😲 The rooms were well appointed, I enjoyed the hot bath and the bubble bath. Very relaxing.

Janjira M.

8.5
/ 10
How many times have you been impressed every time? Clean rooms, lovely staff, very good service.
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amarin s.

8.0
/ 10
Near to convenient. Walking out to the market is easy.
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Sitthichai M.

8.8
/ 10
Clean atmosphere good service good offline
See original

Chananporn Jaisaodee

8.5
/ 10
Good service and nice location.
In the Area
See Map
199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Chiang Mai, Thailand, 50100

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Laundry
Wheelchair accessible
The Empress Chiang Mai is a 4-star hotels that has been welcoming guests since 1989. The accommodation went through a renovation in 2014. The Empress Chiang Mai is part of Independent under Independent. There are 375 rooms spread across 17 floors.
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What's around The Empress Chiang Mai

199/42 Changklan Road Amphur Muang, Chiang Mai, Chang Khlan, Chiang Mai, Thailand, 50100
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General Information

The Empress Chiang Mai is a 4-star hotels that has been welcoming guests since 1989. The accommodation went through a renovation in 2014. The Empress Chiang Mai is part of Independent under Independent. There are 375 rooms spread across 17 floors.

Location

Located at 199/42 Changklan Road Amphur Muang, Chiang Mai in Mueang Chiang Mai District, Thailand. Those looking to explore will find Doi Langka Noi, Wat Ban Tho, Chiang Mai, and Wat Bupparam nearby. Closest airport is Chiang Mai International Airport (CNX), 4.09 km away from the accommodation.

Facilities & Amenities

The Empress Chiang Mai has Outdoor pool, Poolside bar, Swimming pool, Laundry service, Restaurant, and more.

Business Facilities

For guests traveling for work, The Empress Chiang Mai has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: rsvn@empresshotels.com
Phone number: +6653253199
Website: http://empresshotels.com/th/

All facilities in The Empress Chiang Mai

Facility

  • Outdoor pool
  • Poolside bar
  • Swimming pool
Others The Empress Chiang Mai
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Poolside Bar
  • Snack bar
  • Café

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Restaurant

Activity & Leisure

  • Massage
  • Pool sun loungers
  • Sauna
  • Outdoor pool

Travelling with Companions

  • Highchairs

Guest Services

  • Luggage storage
  • Express check-out
  • Bellboy service
  • Currency exchange
  • Tours
  • Express check-in
  • 24-hour security
  • Porter
  • Newspaper stand
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Laundry Service
  • Doorman
  • 24-hour front desk

Accessibility

  • Accessible path of travel
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Computer station
  • Photocopier
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Bank
  • Hair salon
  • Launderette
  • Beauty salon

Accommodation Facilities

  • Smoking area

Connectivity

  • LAN Internet access
  • Wi-Fi
  • Wi-Fi in public areas

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in The Empress Chiang Mai

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Children 2-6 year(s): All children under 6 years can use an existing bed, charge THB 450 per night for breakfast. Guests 7 years and older are considered as adults: Must use an extra bed which will incur an additional charge THB 850 per night include breakfast.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Empress Chiang Mai
375
Number of floors in The Empress Chiang Mai
17
Another facilities in The Empress Chiang Mai
Breakfast, Breakfast buffet, Continental breakfast, Poolside Bar, Snack bar

Frequently asked question in The Empress Chiang Mai

What is normal check-in & check-out time at The Empress Chiang Mai?
The standard check-in time at The Empress Chiang Mai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Empress Chiang Mai provide breakfast?
Yes, The Empress Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Empress Chiang Mai have?
The Empress Chiang Mai is a 4.0-star hotel.
How many floors does The Empress Chiang Mai have?
The Empress Chiang Mai has 17 floors.
How many rooms does The Empress Chiang Mai have?
The Empress Chiang Mai has 375 rooms in total.
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More Reviews from Other Guests in The Empress Chiang Mai

Overall Ratings & Reviews The Empress Chiang Mai

Traveloka (94)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

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Traveler Reviews The Empress Chiang Mai

Number of reviews per page
20
40
Top reviews
Sid
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good staff nice location. The welcome pack of food and drinks was a nice touch. The hotel is a bit dated though, and air conditioning is not able to be controlled in the room. It’s either on or off. Made it very cold at night. A basic hotel but it suited our needs.
Shravan
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was really cool and well maintained.
Dr. Dominique
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was a very lovely hotel, close walking distance to night market and other activities. Since it's not on the main busy road, it provides peace and quiet. I highly recommend it. I enjoyed having a mountain view room.
Yeo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The empress is located near the night market. The location is easy commute from the airport. The hotel staff are friendly & helpfull.
Yeo
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I have been staying at this hotel whenever I am in Chiang Mai. Of course Shangri-La Chiang Mai is the hotel very popular with tourists. It is good because of all the facility they provided and a 5 star hotel in the heart of Chiang Mai. If you want to relax and enjoy the facilities Shangri La is the upmarket hotel. However if you are on a shopping spree & relax tour. The Empress Chiang Mai provides all you need for value and its location & comfort. Chiang Mai & Chiang Rai is my preferred destination for Northern Thailand away from bustling Bangkok
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Darrel
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is my 4th time to stay at the Empress, so I knew what to expect - and again was not disappointed. They service is Great. Breakfast buffet is well rounded, delicious, good variety, fresh and unhurried. Convenient location and great for conferences. They know how to take care of their guests.
Jacqueline
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Lucas
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, courteous staff
Kathiravelupillai
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great bre
Jay
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Hannoch
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

YES
William
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The best resort by far
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
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Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Alicia
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing staff
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
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Barry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Soe
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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